Frank and the team at PuroClean were very responsive, courteous, professional and compassionate during a time when our house had serious water damage and mold issues. I would recommend them 100%. They explained every step of the process and answered any question that we had. Thank you for helping us get past this issue and back to having a new and improved living space!
Needed them for a cleaning job done quickly. They responded Immediately and the job was completed within 24hrs. Very pleased with the service they provided.
Puroclean is a very professional and honest straightforward company. I appreciate their response time and arriving early in these challenging times! Thank you Frank and crew!
My Garage and Basement took on water after a quick storm rolled through my Town. I called the owner Frank Greenwood. He and his crew responded within 15 Minutes!! He had all the equipment and tools needed to determine exactly what needed to be done. His crew immediately removed the wet areas of drywall and cleaned up the wet floors. He was very thorough and explained everything he was doing and why. After they finished the clean up, he left about 6 Fans to dry everything out. Two days later everything was dried out and back to normal. Frank Greenwood and his crew at PuroClean are top notch!!
The service was wonderful! Met our expectations with the service they provided. Frank was very responsive, helpful and explained clearly what they were doing each step of they way. He and his help were courteous all the way through. Highly recommended ! - G. Hall.
Frank and his employees showed up within hours of my call for water damage. They came out every day, including the weekend, to make sure all of the water was removed and my floors and ceilings were dry. They were prompt, professional, wore masks the entire time and were extremely helpful. I highly recommend them!
We had a very difficult situation where we discovered significant black mold in our walls right around the time of COVID lockdown.Frank from PuroClean was unbelievably great from the beginning and through the entire process. He calmed us down and made us feel safe and went above and beyond in so many ways:-He helped us to make sure everything was covered by insurance-He was proactive to keep the overall projet moving as quick as possible-He did remarkably meticulous work to fix the impacted areas without damaging the rest of the house.I simply cannot recommend them enough.
Quick response. Great communication throughout the process. Highly recommend.
They were and are the BEST. Courteous, thorough, on time, helpful during a stressful time, and when my insurance company wouldnt pay for damage to a TV, Frank kindly paid the present value of the same size TV with no complaints. I would highly recommend this well run business!
Frank and his team did a great job helping clean my brothers condo.They were prompt and courteous.Frank, in particular, was responsive and empathetic and that meant a great deal to us.R. Whittier
Frank, as well as his support staff were fantastic!Not only did his team perform all their work in a timely fashion, but they were sympathetic to the living conditions caused by the flood that damaged 3 floors. I can truly say, Frank was at our house daily working the minute details with the insurance agent and making sure his commitments were met without compromising a safe living condition.
Their team is awesome, and very professional!! After work was done, they went above and beyond to assure the work area was entirely clean!!
Responsive, fast and professional these guys are great. I am very appreciative of the work Frank did and would highly recommend them.
I cant say enough about the professionalism that Frank and PuroClean offered. They made an otherwise VERY stressful time seem under control and done quickly and perfectly. AGAIN I would urge anyone who is in need of any restoration to call PuroClean!
Frank and his son Frank were quite simply amazing! After speaking with Frank a couple times in the AM he came over the same day – showing up on time – talked me through everything he was testing for, the extent of the damage caused by my overflowing washer machine (thankfully not much!) and the process he would use to treat it. If you want to deal with a trustworthy, knowledgeable and friendly professional then call Frank at PuroClean of Wakefield, MA – even my 6 month old Bernedoodle loved him! Thank you Frank and Frank it was a pleasure meeting you both!
PuroClean provides first-in-class support and customer service. Frank and his team were absolutely great and took the job very serious. They continued to follow up in a timely manner and were easily accessible throughout the entire process. I recommend PuroClean to anyone having to deal with unforeseen circumstances in their home. Thank you for being a top knotch company!
My experience with PuroClean was nothing but positive. Frank Greenwood went over every step of the process with me and was very helpful dealing with my insurance company. At the time of my remediation, I was recovering from surgery and Frank went above & beyond helping with the coordination of all of the other contractors that I needed to complete my remediation and construction project. Frank also was very flexible and accommodating with his schedule to make sure my project was progressing on time, even checking in on nights and weekends if needed. If I ever need this type of service again I will not hesitate to call PuroClean in the future. I would also highly recommend them to friends and family as well.