Been a customer for years and years! They make me feel like family! The service is great and Im always a HAPPY CUSTOMER. Give them a call, schedule an appointment. Wait, dont! I need to make sure theres availability for ME! 🤣 All jokes aside... theyre amazing!
Every time I come to Jenny’s Nails it is wonderful experience! They are kind, and my feet are beautiful when I leave! I have sensitive feet and skin; they never hurt me!
Ive been going to Mai ever since she started doing nails and I highly recommend her to anyone looking for good quality nail work. She is professional and meticulous in her work, but knows how to have a good conversation and is very down to earth. Her work speaks for itself. Everyone at Jenny Nails are always so friendly and caring also. They offer a variety of pedicures besides just the standard pedicure and each pedicure comes with hot towels also. Their basic manicure comes with a paraffin also which is good for those that have dry skin and stiff joints; paraffin does wonders. They have a wide selection of polishes and dip powder and best of all, they have swatches for them instead of looking lost at the all the colors. The salon is very clean from their disposable files and buffers to sanitizing their tools and sweeping the floors, but be warned; they are a pet friendly salon, so all animals welcomed to the salon. Would not recommend it if you are allergic or afraid of animals. The prices are very reasonable and well worth the money. The salon is like a hidden treasure located in the left corner of Kroger. An appointment is highly recommended because they do get quite busy. Thanks, Mai, for always taking care of my nails!
The nail art I ended up with was very poorly designed. I was there more than two hours before they closed but ended up being the last person there for a regular manicure and pedicure. She redid the design twice - obviously she still needed practice but asked no one for help. When waxing my eyebrows - half of my brow was waxed off and the other half left very thick and bushy. I didn’t know this until I got home as I was never given a mirror to look at - should have known right then I guess. I went in the next day right at opening to see if they could even out / fix my brows somehow and redo the nail art. They were to busy they said and couldn’t help much with the brows since they were now so short. No apologies - no gift card - no questions on who serviced me so they could better train this person - Nothing. Very disappointed with the lack of care or response.
This place does an amazing job with manicures and pedicures. I usually get my eyebrows waxed here and they actually do an amazing job. You should definitely try out their new facials. Awesome job!!!
Awesome service and good clean service. They are extremely nice and extremely clean. Highly recommend Jennys nails for a safe comfortable and extremely relaxing service. Thank you.
I love going Sallyand all the people working their wonderful and caring experience people.
They are the nicest people!! Everyone there is great. Prices are online with the services too! I even took my mother once.
I LOVE LOVE LOVE this nail salon! 💅🏻 they really take their time to do your nails ❤💯 make an appointment though, walk ins are pretty hard to get.
Great hygiene practices! Love my pedi. Thank you, ladies.
My granddaughter had her pedicure done. Wonderful establishment
The staff here is fantastic! The service is relaxed but respectful, the conversations are great to have, and everyone here is very talented with their craft. My wife and I love coming here.
Took my daughter as an end of preschool gift. They were so sweet to her and her rainbow toes and girly nails are so cute!
Great customer service friendly staff.
Lexi is super kind and very detailed to her skill, very enjoyable visit
I love coming to get my nails done here. All the ladies are very sweet but I normally use Lexi. She has always been extremely incredible with her creativity. She also did my nails for my wedding and they were so perfect! I wont be going anywhere else.
The staff is very friendly and helpful. Lexi was my nail technician and I would highly recommend d her to everyone! She was meticulous in every detail! Can’t wait to go back.
Everyone at Jennys Nails treat you like family. Everyone is thoughtful, considerate and the facility is very clean. Everyone follows the Covic protocol. I recommend to all!
Absolutely Awesome nail salon!! Energy is welcoming and very friendly!!! Nails are beautifully done every time I go and the prices are perfect! Thank you guys for always giving an awesome experience!!
Very friendly environment, mom and I had went Lexi [maybe] and Dawn did them and they were so sweet!!
Love all the employees. All very professional
Theyre very nice, clean, and professional. Wonderful atmosphere. My nails always look amazing!
I always liked this place and Ive been coming here for about two years now. Theyre professional and do a thorough job. They also seen to remember their customers names or if they have been there before which is nice. They always seem to be trying to update the place and offer new services. Prices are very reasonable. Im yet to make an appointment, I always walk in.
The staff is very nice. They allow walk-ins. There is plenty of free parking. They have update the interior, new work stations for nails and pedicures. The restroom is small but works fine for that size business. They have televisions for you to watch if you don’t want to talk. Just be aware they do not accept tips added to a credit card charge so be sure to bring cash.
My daughter and I came to the salon for the first time. My daughter requested acrylic nails to be thin square and long. The nails turned out horrible. The owners daughter did the initial service which was the worst that I have seen. The owner said she was going to correct it. All she did was add on additional tips and make the nails much thicker, And did not use the colors of polish my daughter chose. Only two days later my gel started peeling off. I called to let them know that we were not happy with the service. I spoke with the daughter. I asked if they would refund us. She was extremely rude, condescending and offensive. She kept talking over me and telling me that I couldn’t comprehend and I couldn’t understand etc. etc. I have never in my life experience such awful customer service. She was saying all of this in front of her customers. And the owner was listening and didn’t say a word. I would never recommend this business to anyone. They ended up refunding us only a portion. Refused to do a full refund. I still can’t get over the extreme rudeness and unprofessionalism.
Massage chair and a pedicure w spa. I felt pampered.
The staff here are all super friendly and polite. They treat you like family. I’ve only been here three times, but each time has been a pleasant experience. The prices are good too! And if you’re lucky you might get to meet little Oero :) (their cute little bunny)If you want to get a new nail service, come here!
Dawn was very courteous as provided great service.
Would not recommend. I wish I could post pictures, Ive never had such a terrible experience. I left looking worse than when I came in, literally had to go to another shop right after. I expressed my dislikes and they proceeded to discuss how I would still have to pay for their mediocre work in front of the whole shop. Never again!
Absolutely amazing service and environment. Look forward to seeing them again in two weeks.Again amazing. The whole shop takes care of me very well. I have missed them during covid. I tried another shop and I was miserable!!! Jennys is the only place for me!!!!
NEW GO TO SALON. I came in yesterday to get my first full set in a over a year (took a break from acrylics) by Jenny. They are perfect. She made them short just how i like and the shape is perfect. Came back in today for a pedicure and Hillary was amazing. Hands down best pedicure I’ve ever gotten. So thorough. I didn’t feel like she was rushing at all (like how i usually feel at other salons in the past.) She got out my painful ingrowns with ease, it didn’t even hurt. Usually i bleed and it’s extremely painful but that was not the case when Hillary did it. Jenny & Hillary are both so sweet and detail oriented. I will for sure be back, they have defiantly gained a new regular!
Sharla was great and explained the differences in the different pedicures very well. Also was good at picking out the right scents.
They do a great job theu are clean and friendly
Jenny’s Nails is the best! The employees are all accommodating and know what they’re doing. Best pedicures I’ve ever had!
My second time there good people.very friendly
Relaxed safe environment. Friendly folks
Best place in town!! Love it here....they make you feel like family. My nails by Mia are beautiful!!
This place is amazing! Clean, with a super friendly staff. As a walk in I have been seen every time within 5 minutes. Get your nails done here! I cant save enough about how much I love this place.
Whenever I come in, they take their time on my nails & always make sure I don’t look crazy. I love this place so much.
It’s been a week and a half and my gel polish has already peeled completely off. I wanted gel so it would last a little longer. The extra charge wasn’t worth it when the regular polish last longer.
They are polite, professional and clean. They always do an amazing job.
Super friendly and did great work. I was a walk-in and they were very quick to accommodate me. I highly recommend!
My sister and I have been going here for like 5 years and they are awesome! They really do treat you like VIP and are very talkative and welcoming. I tell everyone to go Jennys.👍🏻
Such a great place to go and have service done. They speak English and dont be laughing at u in their native language. They treat me a if i am special. Everybody so nice, friendly,Sally is wonderful, Her daughter, Sallys husband. They trrst u like family. Thsnks
LOVE IT HERE! Always pleasant and professional
The older man did my pedicure and he did a great pedicure but he did not do a good job painting my nails at all.
Yesterday, 10/11/16, was my first time. It is tucked away next to the Kroger, it needs to be more visible!!! Simon did an awesome job and I WILL be going back. My NEW place to relax and get pampered.....
Loved my nails the first 2 times. Then I got a new nail tech. My nails were painted patchy, the shape was off and bumpy. Got gel polish on acrylics and it started peeling after a day.
Family owned and operated small business who puts the CUSTOMERS first!I wouldn’t go anywhere else as the price and services are the best.
I had any appointment and was seen right ways and everyone was friendly. I will definitely be using this as my new go to salon.
Excellent Manicures & Pedicures by the Nicest People Youve Ever Met!!
I enjoy going to Jennys nails. They are always pleasant and do a great job. Great option in Kempsville.
The staff are very friendly and helpful 😊
I wrote this 6 years ago( I think)The nail salon that I was going to closed down and I went to one spot across the street and they didnt really speak to me and their prices were a lil high... so I went here and they were very talkative to their customers and made you feel very welcomed ... they did a fabulous job on my nails and their prices were great!11/24/196 years later I still go to jennys nails and they always do a great job! I always get some laughs while I am there. I always leave with a smile.
Vey pleased with my nails will be back. Thank you again😊
Wonderful pedicure. Very nice folks.
Great service, great price, quality work.
Wonderful place. I love Mya
Professional, friendly, clean! What more can you ask for? I have been going to Jennys Nails now for more than 14 years!
They speak ENGLISH!! AND THEY TREAT U LIKE FAMILY!! CANT BEAT THT!
Always a good experience. I love the friendly relaxed atmosphere
Wonderful! Relaxed Environment
Save your money. Went in for fill & my nails look worse than when I walked in.
I love this place. I live in north Carolina and I travel an hour and a half to come here
Wonderful owners and employee s
Favorite place
Simon did a great job .Professional and friendly.
They treat you like a VIP every time they see you!!!
No liner
I went to get a pedicure..Walked in wasnt greed...A lady came to the front do you have an appointmen...I said no she frowned said we are really busy....I didnt see all there chairs filled....There loss went across got excellent service....They never asked what service I was looking for....Very RUDE....
Went in there with a 911 emergency nail where messed up from the first salon they where ablw to fixed my nails without having take the polish off
Amazing service very nice people
Great service all around!
It is always good.
Amazing selection and service
Love them, always perfect nails
They’re the best!!
Great!!!
Good ^^^