I would not recommend this place and I’m sharing my experience to everyone I know. I tried to become a new customer here by setting an appointment. I talked to her about what I wanted and she told me to book through her website. So I did. I was unsure what to book exactly and when I’d ask she’d ignore me. So I booked what I felt made sense. It’s a $1 fee to book. Then she tells me I HAVE to rebook because the time that I selected which was available on the Website she actually wasn’t available. I told her I didn’t want to pay $1 again to rebook (the $1 doesn’t go to your service) she tells me it won’t charge me again and to just do it. This was a lie. It charged me again. So I re booked a time that went with her schedule that she told me to book. Mind you she still did not respond to me when I asked her what exactly should I book for the style but I did not feel pressed about it because I’ve already sent her the picture of the style so wanted and she agreed so I figured she didn’t respond because she already knew the style. I was giving her way too much credit.. not thinking maybe she just has poor customer service. Comes day if the appointment I asked her if it’s ok if I’m a little late (I was going to stop & pick up food) but if it’s not ok I’ll be at the appointment on time. She responds back that she already doesn’t have enough time to do my hair as is because she double booked & that it’s best for me to cancel. She also said I never booked a style option. Mind you I’ve been constantly asking what option do I select for the style!! And she knew what I wanted because I sent it to her. Had she been a half decent business owner she would’ve responded when I asked her multiple times “hey what do I pick” & If you knew you double booked why would you take another client? How is that my fault? I was on time crunch because of an event so that was inconvenient. She tells me cancel so I cancel because quite frankly at that point I wanted nothing to do with her or her services. I cancel as she told me to and she charged me 50% of service for canceling day of. She has some nerve. When I confront her on it she’s like “ Styleseat policy is 50% late cancellation fee. When you book an appointment you agree to the policy. Rescheduling your appointment was a free option. ” 1. It doesn’t allow you to reschedule when you are doing same day of 2. YOU told me cancel. I confronted her and she has not and likely will not respond. She got her little money as she probably planned. It’s a shame to see terrible service from a black business like this. I will never come here and will make sure nobody I knows goes here. Terrible overall service.

I enjoyed the entire experience with Miss Shay. She was kind and enjoyed our conversations. Definitely worth every penny spent with the knowledge and no pain was even felt during the entire process. My hair feels and smell good. The parts are crisp and would definitely recommend anyone to her for the best treatment advise, maintenance and hair style for a great price

I know theres not a lot of reviews on here but let me tell you.. Shay is amazing. Positive vibes, lots of good information on hair, and products. I dont really write positive reviews unless the experience was amazing. so when i tell you to book with shay. I mean it. oh and the pricing is phenomenal. I really appreciate it.

Miss Shay is amazing!!!!! Man I wish I could take her to Germany with me!!! for three years shes kept me and my daughters hair on point!!! My girls will miss her so much our family appreciate her for always being available to us. Love you Miss Shay and thanks

Shay is awesome! She is so knowledgeable about hair care and will help you grow beautiful luscious hair. The thing I like most about Shay is she remembers her clients. Every time I go in she’ll say “ I know you want a style with all hair out of your face”. Thats what I look for in a stylist. Someone who sees their clients as more than business but as people with preferences, likes and dislikes. I wouldnt let anyone else touch my hair! Thanks Shay!

Did great with the trim & silk press wrap on my natural hair. Great information on hair products. Made me feel comfortable. Glad I found someone to go to for silk presses and trims!

Highly recommended! Went to get my locs done for the first time. Her product and hair knowledge is amazing. Youre in good hands with Miss Shay!Edit: Wanted to do a follow up. I still see Shay every month and Im still as impressed! If you need a ride or die stylist Shay got you covered!✊🏿✊🏿✊🏿

Miss Shay was warm and welcoming. She had a ton of useful knowledge. After having locs for almost 2 years I finally found my go to! She knew exactly how to treat my hair. I’ve never seen my hair this well done! My parts have never been this straight. My scalp has never felt this clean and my locs have never felt this light! On top of that it was done in a timely manner. She did so good that she will be the first person I allow my son to go to for his loc maintenance and Ill get a break!

Miss Shay is very insightful. She is personable and the experience is always pleasantly peaceful.

Ms. Shay is the best, she has been doing my natural hair for 5+ years and she never disappoints! Trust her methods!!!

Simply Amazing.

Ive been going to Shay for 4 years. She made me a promise in the beginning that shed grow my hair out and all without chemicals....she did that and more!!! My hair is way past my shoulders. She is the truth!! Get your appointments today!!

4/2/18 Miss Shay did an awesome job on my Doobie press wrap