The detailer, Antonio, is SUPERB. He went way above and beyond in every aspect, the most insane attention to detail. Antonio is a perfectionist, takes deep pride in his work and truly cares about his art. He is talented beyond words, I was blown away by his work. Cannot recommend him enough, I was moved to tears, he brought every inch of the inside and outside of my vehicle back to looking brand new! Thank you, Antonio!!
Men and women amongst children?Nay. Gods and goddesses amongst mere mortals. These people are all gas, no brakes, full tilt all day every day. They make my wee lil Subaru Crosstrek shine like a superstars Lamborghini, and thus my confidence soars with every waking moment behind the wheel of my sweet ride.Rumor has it the cleaners here invented the wheel, and have kept them shiny ever since. My mouth waters for the very moment I may ascend to the godliness these fine folks have achieved.11/10 would recommend.
The manager here is so nice! I came in with a small complaint about my last experience and Renee took went above and beyond to take care of it. She is a hard working lady. She was out there doing the work herself to ensure good quality! The staff was very inviting as well. This absolutely made my day and will be coming back for sure.
Best car wash in Hampton Roads. Has been for years.
Great value for the money. Car looked nice and the price was reasonable. I explained I especially needed vacuuming and they did a very good job.
They didnt clean very well. Wasted $22 and a change. I had to say something with my dashboard to be cleaned. Didnt throw the trash on the floor. Didnt vacuum the back of the car. There are still finger marks on the door handles. First and last time. I wish I never tried. There are still markings on the middle console. Dead bugs in front of my car. Thanks for nothing. I was going to say no star, but it wont let me.
I scheduled a full car detail with Buggy Bathe. Andrew took care of my car, and the car looked like it was on the showroom floor. He did a great job, the car looks brand nee after the detail
Just had my Ram Truck Detailed and was done when estimated (one day) Awesome job! Will recommend to family and friends!
Wonderful place to have automobile cleaned and detailed.
They did an excellent job cleaning my vehicle inside and out.
All of the people there sure did a great job on the car! It had been sitting for about 6 months, and was quite filthy. It is white, and shows easy. I was very happy with the job they did! Will definitely go back again!
Fast, friendly service and did a great job!!
They did an amazing job, I needed my car cleaned in order to ship it overseas and they got it spotless! They were very friendly and quick. It was much less expensive than most places I had looked into. I would recommend them without hesitation.
They do a good job, prices are a little higher than I would like but its on my way home so its convenient.
Have to exit the car for a standard wash because of “insurance reasons”. They insist to hand dry the cars, but they do it without any hustle, only making me wait longer.Standard wash should be drive through, and go. No tips!
Nothing special, prices are steep for the quality you get out of it. If im spending almost $50 on a car wash I expect it to be spotless. I pointed out spots on the hood of my truck and was told it was from sap... why should it matter what its from? Just clean my truck. Like the old saying you want something done right, do it yourself
They do a good job...friendly and courteous
THANKS ALL FOR AN AMAZING JOB!!! My car looks beautiful. The customer service here is TWO THUMBS UP! Staff are so friendly and just good, honest, genuine people. Very fair prices. Im definitely coming back & Id recommend this place to anyone.
Nice staff and very thorough. Worth the $$
Nice to see all aspects of the Buggy Bathe operation elevated from car check-in to delivery. They have also recently painted the exterior and it looks fantastic! Owner Robb has worked hard to bring up the business that seemed very obvious today.The appearance of the building is dramatic with the new burgundy paint job. The entire area was clean with no debris in sight. There was a few missed opportunities such as the car tube entrance which is stained horribly. Also the dumpster area although clean did not get painted. They could also benefit from cleaning out over hanging trees in the dumpster area.I utilized a gift card to give Buggy a try after some bumpy wash experiences. Check-in was efficient and professional. I was number 2 in line on a weekday morning. I purchased the Governor’s Carriage which runs $25.95.The cashier handled the balance of my transaction and gave me change for tip. She was friendly and efficient. Pro tip is to be ready for cash when car is ready. I typically tip high, they have a hard job.The interior was clean and unchanged from my last visit over the Summer. The cashier mentioned new paint was coming when I complimented the exterior work.My sedan was completed in less than 20 minutes. A friendly staffer came inside and called out the car make. She then asked that I complete a walk around to ensure if anything was missed. This aspect of quality has drastically improved and was appreciated. Although the car looked awesome I did find that the trunk was unopened to dry completely around the lid surround. This is evidently not standard. I popped the truck and she happily dried it off immediately.Im going to elevate my previous review to a 3.5 and round up. I see great things occurring at Buggy Bathe in the past few months. The business has run though so many managers and has been plagued with inconsistencies on wash and customer service. Im rooting for them to remain consistent. If they do I may purchase a monthly wash package which is a really great value. Look for coupons and discounts they run them often.
ALWAYS on point...I love this place. Just about every weekend I take my car here.... after I get it back, looks like I just bought it brand new from the dealership. I would recommend Buggy Bathe to anyone. Thanks guys.
Mgr Rob doesnt answer emails. I havent lived there for 2 months and they still take $19.99 out of my account. Dont sign up for the monthly wash. They will never let you cancel it.
This is an awesome company! I love the convenience of their location on Shore Drive. They are friendly and do an amazing job. My Jeep looks good and smells brand new. Thank you for a job well done! Ill definitely continue to support your business.
Their detailing service is terrific and decently priced however the drive thru wash and dry is so-so for $35.95. Water spots on the vehicle and quick wipe of windows. Great at getting dog hair from interior. Downside is when sun shines on windshield you can see streaks which makes it difficult to see when driving. Also miss down towards bottom of interior glass that meets dash.
Fantastic service. All the staff were the most professional people i have ever had the pleasure of doing business with. The job they did on my car is second to none, hands down! My car looks showroom new, and would recommend them to anyone.Thank you so much
The team at Buggy Bathe did an outstanding job yesterday. I am pretty particular about my vehicle, and I trust them more than I trust myself washing it! After a Governors Carriage Wash, both the inside and outside of my vehicle were sparkling clean. The staff is friendly, professional, and efficient. I highly recommend coming here if you want your vehicle to be treated well and coming out looking great.
Reasonable prices quick service.
You just wont believe how sleek, clean, shiny and new they made my dirty old pick-up truck look! There is no other place like this where you could go and come out looking this good! One Satisfied Customer. EXCELLENT SERVICE!
I borrowed my friends car and I wanted to make sure it was spotless when I returned it. They did a great job for a good price, and it was quick - Comfortable waiting room too.
Very nice staff, wonderful job (my car was really dirty,) and very reasonably priced. Bought gift card too for my husband for his new truck.
At the price that is charged and what I though was enough I have to say I walked out kind of disappointed, all the bugs where left on my little Honda grill and windshield interior somewhat clean and the doors where left dirty just not good enough for almost 40$ sorry not coming again, is just not worth it pictures below are right after the car was given to me
Thought this was a good place, but I was wrong. I paid for the most expensive wash package and the following is what I got.I spoke to manager and he was respectful and offered a free wash and touchup which I declined.It is a shame I brought two cars, a 2020 Ford Explorer and. 2011 Kia, and the quality of service was different between the two.Rims still dirty, jams still dirty, dash not wiped down like the others because dust is still present, exterior mirrors not wiped due to water spots present, tires not shined, etc.This is the $35.95Shine master wax wash
Very quick turn around time and my car looks great!
They did a fantastic job on our Prius! I was absolutely amazed at how clean they got it! Between traveling cross country with 2 dogs multiple times and several long trips with our twin toddlers that car looked like one giant hairy stain. No more! I can actually have people in my car without apologizing.
The only positive I can give are that the staff were friendly but the service provided was just plain sad. I got the Governers package and paid additional money to have the back of the truck cleaned and the mats washed.When they started to spray off the truck before pulling it into the car wash they left the drivers side door open. There were splash marks and debris inside the truck even after they wiped it down because of the door being left open. The automatic car wash they run your vehicle through is pathetic...I sat inside and watched and it barely scrubs or cleans your vehicle. It just slaps the vehicle a couple times. They are supposed to wipe down the vehicle, inside and out, and vacuum with the package I got. The inside was barely wiped down and there was still dust and dirt all over. The carpet looked like they had just barely ran the vacuum across it.I had to go home and completely rewash and clean the inside of the truck. There was dirt, pollen, and bugs covering the truck and dirt,dust inside the truck.The only clean parts of the truck were the tires, bed of the truck, and the inside mats.Definitely will not be going back!
I got an appointment the morning after I called. I purchased a used truck that had a lot of interior stains also dust and crumbs in all the cracks. They did an amazing job! The interior looks almost new. I highly recommend Buggy Bathe!
These guys take their job seriously, and it shows! Most of the workers are young, but don’t let that fool you - they are very professional. Today was my first time at buggy bath, and one of the young gentlemen came out to greet me in the parking lot and asked if I needed any help. He gave me a menu of their services, answered my questions then gave me a rundown of the process.Once they took my car to be cleaned, I paid and waited in their spotless waiting room. After about 15 minutes, another gentleman announced the make of my car and told me he would be giving me a walkthrough. When I mentioned my trunk appeared to need a vacuum still (mistakes happen!), two people immediately took care of it. Gave them a tip (these guys deserve it!) and went happily on my way.I just came back from a lot of traveling, and my car definitely needed a bath. Now it’s sparkling and looks like new! Great work and great customer service. Will be back.
My car had been through the gamut lately and needed a professional cleaning. Everything was cleaned inside and out, top to bottom and they were even able to do a minor paint touch up for me. Ive always gone to buggy bathe and theyve exceeded expectations everytime but this was exceptional
Latest Review: I dropped my car off for repeat service and thankfully this time around they did a much better job, Thank you for making my car look so much better.Second Review: I am updating this to 3 stars based on the outreach from the Director of Operations and his desire to make this right. I will be rescheduling to take may car back in for the same service, with much higher hopes for the job to be done correctly. Hopeful to give the full 5 stars in the future.Previous Review: I had very high hopes for this, the company came very highly recommended to me and I feel that I received substandard service. I paid for the $199.95 service and I would compare it to a $29.99 service from other car care companies. My windows had streaks and my car wasn’t waxed. I asked about the left over glue from old inspection stickers and was told it wasn’t included in the package. For $200 I would expect the windows to at least be completely clean. I will not recommend them to anyone.
Polite employees do a great job! Quick and efficient service while you sit in a nicely air conditioned waiting area with snacks and cold drinks for sale and free coffee. So much better than auto bell on Independence!
If you need your car cleaned call this place immediately. They got my car right. Super friendly on time. Quality job for a good price. Will definitely use again and recommend to anyone.Thank you
Fantastic service! My car was in an incredibly sad state and with the Complete Car Detailing package its as clean as when I bought it 11 years ago. The detailers themselves were very professional and friendly. Worth every dollar!
Beautiful day for a car wash! My car needed some love and attention, so I took it to Buggy Bathe on Shore Drive in Virginia Beach. Everyone was nice and attentive. The waiting area was comfortable. Car looked and smelled amazing. The ALL YOU CAN WASH PASS is the way to go...saves a ton of cash!
Amazing car washing service. Inside and out looked flawless when they were done. Prices are reasonable. Waiting time is short and overall washing process is very smooth
Great service, great results, and great experience! I wanted to wait while my car was getting detailed so I waited in their comfortable lobby and I enjoyed my time. The detail work was impeccable and I was sooo grateful for them. Go check them out!
If youre in Virginia Beach and need a car wash.I enjoyed my experience at Buggy Bathe. They are so friendly and kind. I would definitely return and be sure recommend them to my family and friends!!! Their car wash service is EXCELLENT!
Each time after washing my old Buick it sparkles almost like new. Considering that I have been using the same car for almost 23 years.These people deserve recognition. Well done!
Best car washed ever. Professional staff. Great monthly prices. Best of all, they make sure you are satisfied completely with their job.
Great job every time....good prices
My blue escape is glamorous right now. Just tried it for the first time. Good service, nice, gentle personnel.They kindly served us and asked to share our thoughts. Now they fully deserve 5 Stars
Sub par at best . Very disappointed
Just left was going to do the Coachman, they upgraded me to the Governors the inside still has mud splattered on the drivers door panel, I know they couldnt get sap off the hood, but the inside door jams are still dirty. Very displeased, also do not smell ANY air freshener at all Big thumbs down for me and I am not picky at all !!
🌟🌟🌟🌟🌟5 stars because Buggy Bathe always has good service, but especially for the price, which is very reasonable and affordable.This is my 3rd time to have my SUV washed at Buggy Bathe and I am always impressed by how clean the exterior and interior of the car turns out Definitely a good car wash
Quality of cleaning is high. Prices are reasonable. Service is so nice that I always leave a large tip after my vehicle is done.
I previously left a bad review. Since then Robb has been in constant contact with me and the problem is resolved.Thanks Robb @ Buggy Bathe
I am a very meticulous person. I always find something wrong with everything. Frankly speaking. I have not had any issues with the work done by these people. So give a try
Recently canceled our monthly membership due to one of the household members moving out of state called their office and asked to cancel and was informed that OK we will cancel your monthly membership well after three months they were still billing us and informed me as the card holder you have to email a cancellation to affect the cancellation I wasn’t this please with the service but we were charged for four months and they wouldn’t even consider refunding and we never use the service once in those four months so if you decide to cancel make sure you email them and get a confirmation I wouldn’t use them again they had the ability to refund the money but chose not to and that was from the managers mouth
Efficient
What more can I say? Their customer service is excellent and their prices are excellent. 5 stars for them! ⭐⭐⭐⭐⭐
Sad day! I have taken a few of my cars here for a wash and was always satisfied. Today I talked my wife into taking her car in for the top of the line wash.Exterior was ok. The entire back hatch was missed. NOTHING was done to the interior! Dust everywhere! Looks like they vacuumed and that was it.I tip well every time I have come in, so I didnt really expect this. Disappointed...
Amazing service !! All the staff were very friendly and I enjoyed my time there. Thank you guys. Keep it up
I had so many smudges on my windows and desperately needed them to be cleaned, so I went to BB and opted for the #3 The Coachman wash. After less than 20 minutes or so one of the guys came to get me from the waiting room, and he listed off all the specifics of what they cleaned while walking me to my car--which was spotless, clean, and shining bright. Great job, will definitely be back.
Very nice atmosphere, but quality of wash was not as expected. We have a 2019 ford Fusion and drive from Western Branch in Chesapeake. Exterior was cleaned well, but poor job on the windows. Looks like windows were cleaned with a dirty cloth. Interior clear was average and they state a dashboard protectant was applied, but we saw no evidence. Dashboard was also still dusty. Seats were also not cleaned.
Fantastic .I was apprehensive about having someone else wash my Range Rover. These guys did a great job for me. I am so grateful.Would like to use you again
Prices are average but work and atmosphere of place adds a lot of value. Time flies as they are quick and place is clean
My sister just bought a new car and I wanted her to go to our Bath and Buggy in Williamsburg for a serious detailed cleaning because they are excellent. I checked to see if Hampton roads had a Bath and Buggy in the area and I saw your location in Va. Beach. As I checked the reviews I am a little nervous to send her to your establishment. I also saw your responses to unsatisfied customers. We are good people not looking to start trouble. I just want the seats shampooed and the rest of the car really cleaned in detail. My sister has great patience but I want her to be serviced with the outcome of great satisfaction. One thing I did notice is management is making an effort to discuss any situation for a solution. I like that kind of positive communication. The car has a film of dust from cigarette smoke from over several years. I would like for everything to shine and smell good for my sister because she deserves it. I have rated you as a five star so lets see if it will remain.
The only place to take your car for car washes - period. These guys know cars and have been perfect every time in making sure the car is clean inside and out.
So I dropped by Buggy Car Wash on Shore Drive this morning to have my car cleaned up and detailed in honor of my sisters visit and they informed me that I have to make an appointment and they dont have any for 3 weeks. This communication was made to me at 9 a.m. There were no vehicles currently being cleaned or detailed. CALL FOR A RESERVATION OR FORGET ABOUT IT!
Good service presentation of services and hospitality of workers.Buggy Bathe demonstrates not only good physical cleaning services, but also a commitment to customer service. I suggested this place to a friend of mine and the Buggy team also helped him with detailing services he had been searching for for a couple of weeks.
Place is very tidy people are nice. Service is fast and prices are very affordable.I will definitely come back to Buggy Bathe again.Thank you so much
I had chance to visit both Buggy Bathe washes. Both are good but this one is the closest one to my home and people there are very friendly and they make even a dirtiest car shiny
Let me tell you I will never go anywhere else ever again. Not only is it amazing and the best place I have ever been to for mine and my husbands vehicles, but right now it is super crucial for me to utilize buggy bath because not only do I get coupons in the mail which helps my pricing, but its really not that expensive to begin with, and I have a an auto immune so I am not able to clean my own vehicle, I experience a great deal of pain constantly every single day. My husband is having shoulder surgery today, and he also broke his knee recently so needless to say they will be seeing me quite soon and a lot more often for the next 6 months or more. I highly would recommend that anyone that reads this and hasnt been, give them a try I know youll love the results, as well as all the stuff they are absolutely the kindness and have excellent customer service and will answer any question and make sure your car is what you want it to look like at the end. They let you take a full look over of your vehicle before even leaving to make sure its clean enough and they didnt miss something, and if there is something missed they will make sure to not only address it right then and there, but will also make sure to check the vehicle again so you do not leave there business without feeling 100% happy.
They do a great job! Take your buggy here for a bath! Ive never been disappointed!
Superb experience at Buggy Bathe Auto Wash! They did a great job!! Well done. Would like to recommended to all
Very disappointed in the service this place gives. The first time I went there I was so happy, after they finished my car didnt smell like dirty cleaning rags. But since then Ive been probably 3 times, trying to give them another chance. Yesterday was it for me! I bought the highest priced wash and paid an extra $4 for my mats, total $40. I only had $7 can with me so I got another $10 for tip. (I have no problem tipping $10-$20 for a good job. However when I looked in I could quickly see it wasnt that great of a job and only gave the two young men $4 total.Spots on the dash werent even touched, my cup holder, under my e-brake, my door handle the same. And my windows, oh gees! You can see where they hit and missed touched it, probably using the dirty rags they wiped down the interior with at that.And I wasnt even coming in today for a great job, and a good thing too cause I didnt get it, but I expected better than this!No need to go back there!I wish I could post pictures, because I have some.
Good place to enjoy time with little snack bar while your vehicle is getting washed. Prices are very good for washing and additional things like cold drinks and snacks
Absolutely awes full exspecially for the price. My dash and doors were not wiped at all. Dirt still all over the rear of my truck and tail gate and Windows all smeared. And I payed for the high end service and gave a 10 tip only to find that it only looked good from the view I had initially. I will NEVER return or recommend any to them. Only positive I have to say is they were nice
They treated me respectfully and kindly. Thank you guys so much!
I couldnt be more thrilled to have found Buggy Bathe. They are my go-to every time I get my car washed.Super car cleaning and a fast moving line.
Great Experience. I got the Number 2 package and I was not disappointed.
They did a good job. One of the guys even walked me to my Jeep to make sure I thought it was done well. Good customer service.
Great job cleaning my car. Nice waiting room and car products for sale. would like to use again. Thank you
Buggy Bathe is fabulous! They are the best. They are quick, efficient and professional. Their prices are fair and I highly recommend them!
Brilliant. Quick. Clean and Comfortable. Very satisfied. Highly recommended
Brought my Jeep in on Monday for a complete detailing. Ive never had my car detailed before and it had just been driven across country to move to VB with kids and dogs in the car... which meant stains, dog hair, and a filthy exterior. It was in bad shape. Obscenely bad.They did such an excellent job and I couldnt be happier! Apparently they had to shampoo 3 times (sorry guys, told you it was bad) but they got the stains out of the upholstery, the gunk out of the cup holders, the insects and dirt off the exterior, and it smells amazing now. Looks like a totally different car. The employees were great, shout out to Devin and the other detailer dude for being so meticulous.Only thing I didnt love was that the final price was higher than I was told it would be. They look at the car when you drop it off and I pointed out the problem areas, so they saw how dirty it was. Their website does mention extra charges for heavily soiled vehicles... but I used the phone instead of the website to arrange my service. Not a big deal and the fee was totally justified, but I wanted to mention it for future customers- you might need to bring some extra cash.Overall Im very pleased and will be a repeat customer. My mother was with me when I picked up my Jeep and when she saw how mine looked, she immediately booked an appointment with them too!
I would say the best car wash. If you do not want to waste your time and money, this place is calling your name. Thank you
Best car wash I have been to! Very friendly staff with a great atmosphere and clean rest rooms.
I recently brought my Mini Cooper in for a detailing and their staff was kind enough to accommodate me on a busy day.Amazing service!
Dont waste your time or money. I usually clean my vehicles but decided to bring my truck in and save me some effort this go around. Upon arriving the attendant explained the different options available and I chose the highest one which was supposed to include a car wash, vacuum, window cleaning, and wipe down of the interior. I even elected to pay the extra $1 each to have them clean my floor mats.When I received my truck back they asked if it met my satisfaction. I opened one of the back doors and found the floor board still had dirt and sand, and pointed it out to the person. They explained that if I wanted a better vacuum job that I would have to get the detailed detail which I didnt even know was an option. Albeit not an acceptable excuse I decided to let it go and the person left. Once I actually got in my truck I found that there was still dirt in cup holders, the shifter boot, and various other places. Plus there were about half a dozen dried wax prints of the attendant’s fore arms or elbows where they leaned on parts of the interior and didn’t wipe up after themselves. The only good job they did was on the windows.What makes it worse is that I had already tipped the person when I was paying at the register before being able to inspect their work! Lesson Learned: Keep cleaning my own vehicles or go somewhere other than here.
Today was my first try. I am very surprised to say that it exceeded my expectations. Good team good service and great timing! Thank you guys!
Best car wash that Ive ever been to
Amazing service. The service was nice and this is definitely my place to go to if I need to deal with washing my Equinox. I definitely recommend their service
Affordable quick and effective! My first choice for a thorough car wash.Thank you so much
This place really rocks, Great price for all the services they offer and your car comes out super clean and shiny. While waiting for your car to be ready you can spend your time browsing car products in their nice waiting area.
Affordable quick and effective! My first choice for a thorough car wash.Thank you so much
Professionals. Buggy Bathe knows how to make me happy. Recommended to all.Thank you so much
Excellent car wash. Its the first time I tried this car wash. As soon as I arrived someone attended to me right away. Even though there were a few cars ahead of me, service was brisk and efficient. Most importantly, the car was quite clean inside and out.