After much debate about whether we should repair or re-side our 30 year old weathered home in Virginia Beach, we decided to call Hometown Remodeling. They had recently completed some jobs in the neighborhood so we contacted the owners of the homes and they couldn’t have been happier.We were impressed from the very start of the process. Rich’s professional approach and Tina’s support in the office were definitely important in our decision to use Hometown.Once we decided on the style, color, etc., the job went as well as we could have ever expected.The installers, Jake and his son Jacob are true craftsmen and they take the time to make sure every inch of the job is completed to perfection.We now marvel every time we drive up to our “new” home and have nothing but praise for Hometown Remodeling.
Unfortunately, Not a good experience for me, Flooring installation. I purchased a new construction condo and the builder only offered LVP installation on the first floor. I was referred to Hometown Remodeling. Despite the nice, warm conversation at the beginning of this process, the end result was a nightmare. I was under a deadline, Mistake 1, so I was told by who I believe was one of the owners Richard. In order to meet the deadline, I would have to select from the red dotted items, so I did, mistake 2. Get what you really want. The project was stated to last 3 days yet it lasted 2.5 months. Now, once the supplies actually arrived the nightmare started. This was a brand new home just built with no damage etc. The carpet was in the residence for maybe 2 weeks before a subcontractor of Hometown Remodeling entered my home. They damage my walls, doors, hand prints on my freshly painted white walls, I cant figure out how all this damage occurred when they were just installing flooring. Please note I was not living in the house yet, so I know it was not me or my movers. There wasn’t any furniture in the condo. Various pieces of LVP were chipped when they placed them on the floor leaving me to have to purchase wood puddy to fill these chips in my flooring. The installation of my corner rounds or trims (although charged for new) were the old ones they removed. They were dirty, some cracked, also some were not cut at the proper angels, leaving the floor to look odd or out of place. Their attention to details was non-existent, with regards to the finished product as they called turn and key. Then my stairs, they swear up and down that the stair nose was the matching piece for the LVP I selected, yet I have two different colors, the one I ordered and the similar color that is sold at Home Depot. The company of the flooring sided with Hometown Remodeling, yet I can clearly see a difference. Well, paid my balance just to get them out of my home. In addition to paying them I had to pay another person to fix all the items that were damaged during this remodeling (flooring) project. I believe after 18 years their quality of work must be on the downward spiral and they are living off their name. I personally will never refer them as I spent three times the cost, I was charged for the disposal of carpet and the removal of my existing flooring, yet they used the dumpster onsite of the new complex. Life lesson for me. Learn from my mistake and find another company.
Exceptional work and customer service by the Hometown Remodeling team! A complete siding, insulation, and gutter replacement - all expertly installed with exceptional craftsmanship. Any and all questions/concerns were addressed with timely responses that met all of our expectations!Thanks Hometown Team!
We just had our siding replaced by Hometown Remodeling. We are very pleased with the final product and we are especially pleased with Jake and Jacob, the crew who did the work. They are very experienced and knowledgeable about their work. They made us feel extremely comfortable that all the work was done in the most professional way. We highly recommend them.
Installed new Atlas roof, wrapped exposed wood and new leaf guard gutters. Everything look excellent. Richard was very prompt with answers. Work was done in a timely matter even though there were plenty of weather issues. They handled all installation notifications/ not subcontractors (I believe they are all their workers, not subs)
They remodeled our Master Bathroom. It looks like a luxury hotel bath now. Every member of the crew was super professional and friendly. They even entertained my 4 year old who was very curious. Richard kept in constant communication and answered every question I could think of. Aside from the outstanding craftsmanship, I appreciated that they used a spreadsheet to track the budget and e-mailed an updated copy every time a job was completed. I might not have gotten the most competitive pricing out there, but at least I know exactly what I was paying for down to the penny. It wasnt cheap, but my bathroom looks fantastic.
Hometown Remodeling did a fantastic job on my roof, sliding glass door, and trim. I was very hesitant to get the radiant barrier on the roof since it was an additional cost (not that much more), but I am super money conscious and it needed to make sense financially for me. My house is your typically 2 story house, cool down stairs and hot upstairs. Richard told me that the radiant barrier would help with this problem and my AC would run more efficient. I said Okay lets give it a try. Literally I could tell the difference as soon as the roof was finished. That very thin radiant barrier equalize the temperature between the down stairs and upstairs. I really couldnt believe it. My electric bill has been less and I cannot wait to see what happens this Winter. The sliding glass door is fantastic. When they were installing the door, they pushed it into place and I literally could not hear them talking outside. It was awesome!! The trim looks great as promised !! I could not be happier with their customer service and great products. Thank you
Hometown Remodeling wrapped the trim on my house and it is FANTASTIC!!! I was given a very good price for the excellent quality of work. They are artists and is evident by the work done on my bay windows. Their work ethic and professionalism is beyond reproach. I will continue to use these guys for all my home improvement projects and will definitely recommend to all my friends.
Hometown remodeling completed a deck project for my family in December 2019, through the Granting Freedom program.The contractor employees were very professional during their time at my resident. I am a satisfied customer. Quality of their work is outstanding. Thank you so much Hometown remodeling.
The professionalism and awesome customer service given from Patty and Rick from Hometown Remodeling was highly impressive. I especially like to note that the technicians that completed the carpet install was on time, respectful of our home and highly skilled in their profession.
Hometown completed a front door installation for us. They were very professional and precise. Communication throughout the process was excellent and the installation process went extremely smooth. Not only was their customer service par excellence, our door is absolutely beautiful. Thank you!
Great experience overall working with them. They replaced the windows on our house and not only was the pricing better than the other quotes we got but they were clear in explaining everything. Communication and scheduling was easy and the installation team was very friendly, professional and easy to work with. They were fast, and clean, and made sure I was happy with everything.Highly recommend!
Hometown Remodeling has done two jobs for me - a new roof and a patio door replacement. They do excellent, quality work, and I plan to use them again for any remodeling I decide to do in the future.
We contracted Hometown Remodeling to install new siding, trim, wrap, gutters, doors and a railing on our house. When we met with Richard, he was very thorough with all the details of the project. He clearly explained the processes and products that were going to be used for the jobs as well as giving us advise along the way. Everything he covered with us is what happened during the install.I believe I have the nicest looking house on the street and the work performed was top notch. Eddie and his crew is very knowledgeable in the work they performed. He and the office manager, Tina, kept us informed and were a pleasure to work with. They were attentive and quick to get back to us when we had any questions. The project started and completed in the time we were told.In our follow up meeting with Richard, one again, he was very thorough in the process. He personally checked out all the work that was performed and made sure some little details, that I didn’t notice myself, were taken care of. I highly recommend using Hometown Remodeling for your remodeling needs.
Hometown Remodeling has done numerous projects over the years for me, each time it has been a great experience!Tommy installed some windows for me and I love them!Ted installed my gutters and Billy Re-Built my outside shower and large storage shed.I realize these are all smaller jobs, but when it came to my kitchen and bathroom being remodeled, I did not hesitate.The entire staff at Hometown Remodeling made it a very pleasant experience. I met with Richard and Rob and they listened to what I wanted and wrote down what I said.They came back to me with a detailed price and samples so I knew what I would be getting.Tina always called me to tell me what was going on and Mike was great about answering my questions about the job site.My Kitchen is the envy of my neighbors and my custom tile shower is an escape and joy to use every day. Hats off to Christine and her custom designs she created for me.I am so happy I found Hometown Remodeling years ago and they have always made me smile with their workers and how they treated me in my home. I give them a A+!!!Being a single woman, it was very important to me to find a company I trusted and would treat me fair, regardless of the size of the project. I would not hesitate to use them again.
We are happy home owners. The two guys from Hometown Remodeling did a awesome job on our windows and clean up. I am so glad they were recommended to us and will tell everyone who needs work done how professional this company is. We got a visit from Richard the next day to make sure we understand how are Windows work and if we had any questions.. Looking forward to doing business with Hometown Remodeling in the future. Thank You
Recently had some flooring installed by Hometown Remodeling. From start to finish the process was very smooth. I usually get stressed when having work done on my house but everything went as planned/scheduled. Everyone involved was very professional and I love how it looks! I would highly recommend them!
Used this company for exterior wrapping, gutters and a new door. Workers dont start as early as I would like but they did a great job, the were working in very hot weather, they took their time and were neat. My house looks great. Gave my home a whole new look. So many neighbors stopped to see the work they did. Will be using them on my next project.
Richard, the owner, and his team did an outstanding job replacing my windows. They were attentive, courteous, and thoroughly professional. The technical expertise and craftsmanship exhibited was far above what I had grown to expect from other window contractors we consulted. We could not be happier with the project and value for the money!
I can not stress enough how awesome this company is. We removed a load bearing wall and I was stressed they put my mind at ease explaining everything that was gonna happen. Great people also !
Hometown Remodeling replaced several windows for me some years ago and did an excellent job. Richard and Rob were very pleasant to work with and gave me the best price compared to other window contractors. I’m in the process of replacing some more windows and a patio door and again Richard gave me the best price. If you need windows replaced I highlighted recommend Hometown Remodeling!
We inherited a house through a death in the family out of town. In order to sell it we needed to hire a contractor to bring it up to date. Richard met us on short notice and understood our needs. They completed the work on time and close to budget. We got in a bidding war because the quality of work was so good. Highly recommend!!
Excellent company! Exceptional work. Good-hearted fair and honest people!!! Thanks to Richard and his team. Special thanks to Molly and Tony, you guys are awesome. Hometown Remodeling definitely has a customer for life. Thank you so much for everything, my mom and I really appreciate it!!!!
Hometown was referred to us by a friend, and I am very happy that we listened. We had all of the facia replaced and wrapped and gutters are on their way next week. We are more that pleased with the look of the facia. The detail and finish is perfect! All of the people that we spoke with were professional, knowledgable and kind. No pressure, no gimmicks. I highly recommend this company.
The work done by Hometown and its sub-contractors was excellent! We had a wall removed, and the master bathroom remodeled (enlarged), as well as all new flooring. Many trades were involved, and our house (over 40 years old) had a few surprises -- which Hometown dealt with effectively as they came up (like the tree root in our plumbing line!). We are very happy with the results and would hire them again.
Hometown Remodeling did a great job replacing the old trim wrap on our windows and doors at a good price. We had no idea how bad it looked until the new material was installed. They were patient with scheduling, and when we finally were able to have them come out, Tony and Robert were friendly and professional, as were Tina and Richard in the office. We have already recommended them to our neighbors and will definitely consult them on future projects.
Wonderful face lift on my house roof and wrap around my house. Looks amazing. I also after 18 years got gutters. Hometown Remodeling did and amazing job for this hometown mortgage expert. Now to work on some curb appeal. Hometown Remodeling is on to the 2nd Job for me so excited. Thank YOU
Very satisfied with the price and quality of work performed. I contracted with them first to install soundproof windows after they quoted me less than half the price that Sears did. The installation went very smoothly, the crew was professional, and the windows work great. I then contracted again to have the roof replaced. It was done quickly, looks great, and they even worked late to finish up and secure all the material when severe weather interrupted the job. Compared to some other lackluster renovations Ive had done, they are definitely my go-to contractor now.
Hometown replaced 19 windows for me. Workmanship is amazing. I am very pleased with the way they turned out. I had used Hometown in the past for windows, trim, gutters and porch posts. Prices are very fair. I will continue to use them in the future. Marcia Coleman
We had windows installed by Hometown about 7 years ago and have been very happy with them so when we recentl had some exterior trim wrap blow off during a storm we went back to them. JP and Jason came out and removed the remaining wrap from all of our As and replaced it with a better process that not only looks beautiful, Im sure will hold up better in the elements going forward. They were very polite and professional and left the area free from debris. I would definitely use them again and recommend them to my friends.
I would highly recommend Hometown to anyone looking for home remodeling. We had damage from the hurricane inside of our house. Called around and received prices from different companies and Hometown may not have been the lowest, but Richard explained every detail of what they were going to do. We had another problem come up, not related to what they were going to do at our house. Richard called his guy and told him what was going on and he was able to give me a quote. He didnt need to do that but it was nice to know that he was looking out for his clients. The guys who worked on our house were both on time and pleasant to work with. I have worked with different contractors and these guys are the best that I have seen. A++
Hometown Remodeling came through for us at a difficult time. After the tornado damage to our home in March I contacted Hometown and they gave us a very reasonable quote. Much better than other companies and the beautiful thing was they offered financing! We were extremely pleased with the quality work they did! Thanks HR for being there when we needed you!
Love our new windows and siding. Hometown did a great job and all our neighbors are raving about how good it looks. Thank you!
I am in the process of having GMAIL remove the post of them coming into neighborhood and soliciting work in error. for that I am sorry.they are very professional and Honestly a great local business worthy of a 5 star rating.
Extremely satisfied with the quality of work, clean up and the customer service was great. I would recommend Hometown Remodeling.
I bought a 30-something house in 2017 and the listing stated that the roof was between 7-10 years old. The inspectors and appraisers agreed. My insurance company did not. Ive been able to fend them off, but alas, this past October, I noticed water damage on the ceiling in my living room near my fireplace. I have a Synchrony credit card for home improvements and this company was listed as a participant in the credit card. They provided a quote for a roof replacement and new downspouts. Thinking I could use the line of credit I had, I told them Id like to schedule work. Unfortunately, they werent able to use the existing credit card and got me approved for another line of credit. They were quick to schedule the replacement, but it took a bit longer for the gutters and downspouts. The ending total was also much higher than what was originally quoted, which is why this is 4 stars and not 5 stars. When I met with the sales team, I explained my budget to them and how much I DID NOT want to pay and sadly, because they had to use the expensive plywood on my roof, I ended up going over my budget by several hundred dollars. There was also a hiccup with the financing because they had already opened the line of credit with Synchrony before they did the work and before I signed any invoice and Synchrony informed me it would be an interest rate 3 times what they told me on the phone. But, they quickly sorted that out for me, but I was pretty stressed out and peeved for a few days until they did. Because of the holidays, the processing of my warranty took about 2 weeks. In the end, Im happy with their service and the roof looks nice. I had great pleasure sending my insurance company a copy of the warranty and pictures of the roof. I shaved $50 off of my annual insurance premium. Thanks for the roof!
These guys replaced the siding on my home. They were very responsive. One of the owners came out himself to do the estimate. He educated me on what had happened and gave me a variety of options. The siding looks great and they finished earlier than was expected, which is always a bonus. I would use them again if I need anything done to my home.
Love my new windows. They provided us with Excellent customer service and support in a hassle free environment. Always kept us informed on any updates to change of schedule and status of work being performed. Will definitely recommend this company to friends and family. Thanks
Quick, responsive and professional says it all about this local company. Whether you need an entire kitchen remodel, new windows or a small siding repair they will not let you down! If you are considering doing any work to your home give them a call!
We are very pleased with the trim wrap on our home. The crew from Hometown Remodeling did an outstanding job. They treated our property and home with respect and care. Excellent company, excellent workmanship!!
These guys just did a roof job for us. It looks very good. Crew was very efficient and cleaned up when finished. Gary was our sales rep and he walked us through the entire process. Great job.
We are very happy with the service provided by Hometown Remodeling. They were very professional, stayed on deadline, and did a quality job. We had all the wood trim wrapped on exterior of home. No more ladders and paint necessary for upkeep!
I had windows replaced and the house wrapped. Very professional and prompt. I would recommend Hometown Remodeling to everyone. Very good company!
The workmanship was great the contractors were very professional . We had our windows, gutters and trim work done and were very pleased .S Jackson posted daughter
Great price for the work completed. Had a little rough start with how the contractor started off with the project but Richard really came thru and made everything right! Will definitely use them again.
New construction. Not much outdoor space.
I highly recommend Hometown remodeling for any renovation work, they are great and very professional.
Best Looking Roof on the Block, Great Work and Workers A+ All the Way.Thank You Bob Wilson
After spending 10 hours in a week looking for a contractor to replace our gutters, repair and wrap the wood on the house and replace the soffits, we settled with HomeTown Remodeling. They werent the cheapest, but offered a premium product at a very competitive price (about $400 more than a lower quality product). Richard was willing to meet with just me without issue, which is rare I found. They started the job 10 days earlier than I had expected and finished 2 days earlier than promised. The crews that he had out were incredibly kind to me and my children, showing me the process and answering questions I had. The clean up was phenomenal and even the 3-4 pieces I found randomly after the walk around were picked up. Everything was done 100% to my satisfaction, and that was ensured! I would recommend them to anyone!