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Supercuts
5004 Ferrell Pkwy #101, Virginia Beach, VA 23464, United States
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Supercuts

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RO
Review №1

At ferrel am 8/10...dont remember her name but did a great job...especially since not cut for ahile!

Jo
Review №2

Sid at the Parkway Marketplace location was very accommodating and patient with my son who has issues sitting still. I highly recommend her!

Jo
Review №3

Good hair cut. Very friendly staff.Hours of operation need to be extended. Hard to get a hair cut after working until 5. They close at 5pm

Jo
Review №4

Sydney made me feel welcome, shed did an awesome job, I will return for another hair cut and wash

CJ
Review №5

I made an appointment and was taken care of by Sidney S. I have been growing my hair out for 5 years, and lawd I trusted her to shave the sides!! A big step for me. She did a PERFECT job. Its crisp, its clean, it smells good, it FEELS good. She even recommended a new conditioner and it is AMAZING. She knows what she is doing and knows what she is talking about. 100% only going to see her from now on. Loved it.

He
Review №6

Super nice and clean. Will be going back for sure.

La
Review №7

Although its very convenient to get a same day appointment and I love booking online with their app, I can never seem to convey to the stylists how I want my hair cut and always have to go back for an adjustment.

Ry
Review №8

So I just left here. I had an appointment for 4:30pm, which I showed up around 4:20pm (always be early).I’ve been here before, and actually Sammy cut my hair, and it was really nice. I liked it.I scheduled online for my appointment this evening, with Sammy (but honestly, no preference. I would take any hairdresser who was available).I showed up for my appointment, was kindly checked in by another hairdresser, and informed that Sammy was currently with a customer, and my appointment might be a little past 4:30, to which I say is no problem. I can wait a few minutes. Maybe even 15 minutes. It’s no big deal.Time passes by, and it’s now 4:58pm. I’m getting slightly irritated that my 4:30pm time wasn’t honored, or that I wasn’t offered a reschedule at my convenience. Maybe for running late, they could offer a “15% off next appointment” or something to incentivize me to not be disappointed for the long wait.Suddenly, a kid comes in, and the second hairdresser takes him back and starts cutting his hair. I’m a little shocked. I’m sure the kid had an appointment - but this is where my problem starts: why didn’t the second hairdresser (didn’t get her name) ever ask me if I was okay with having her cut my hair rather than waiting for Sammy, the one I scheduled with?I literally just needed a quick trim, it would have taken no more than 10 minutes. The second hairdresser could have cut my hair and been done before her appointment showed up at 4:58pm (mind you, that’s 2 minutes before they close. Kind of weird time for an appointment).To summarize, the haircut I’ve gotten here was good. Good enough for me to come back. However, I was severely let down by the lack of true customer service this evening. No offer for a reschedule, no apology for running late, and no offer by the second hairdresser to see if she could cut my hair while Sammy was busy. She could have simply asked “well, while you’re waiting, maybe I could help. What kind of cut did you need today?” And we could have knocked mine out in a matter of minutes.Instead, I left disappointed, and with no haircut. I definitely won’t be coming back, and that sucks, because my last haircut was good. But, I don’t reward lousy customer service. Sorry, Supercuts. I won’t be back.

Jo
Review №9

Very friendly service. Everyone of the girls in there are nice and do a great job cutting hair. I always get my haircut cut by Danielle she never disappoints. I always walk out happy. Ill continue to get Danielle as my favorite hairstylist. By far the best.

Jo
Review №10

Go there all the time, great staff, great value, no long waits, pleasant atmosphere, always friendly employees and all quite knowledgeable. On this visit, Toylin did my hair cut, I was so very happy with the results. She did a great job. Come in, you wont be unhappy at all. Give them a try.

Gl
Review №11

The stylists ldis everything perfect. Couldnt be more pleased

Sy
Review №12

I started taking my kids there about 3 yrs ago. Every month there was a new employee with the manager. Sometimes we would get a cut by the new person. It was horrible. It looked like I did it. So we stuck with the manager. Today I took my son and the manager was not there. We decided to give it a try. I regretted it again. The cut is obviously uneven. The employee rolled her eyes as I asked her to fix it.Forget it! Its the last time. I can deal with a new employee or a beginner, But not a bad attitude. Im DONE!! To a new business that will have my money (including a double tip) and commitment.

Do
Review №13

Stephanie is amazing. I always love the way she cuts my hair. 🙂

Sc
Review №14

Great haircut. Even greater staff. Dont get my haircut anywhere else.

Ma
Review №15

Sidney understood exactly what I wanted... Happy to come back

Al
Review №16

I went in for a hombre hair color. The stylist said she could do it. I spent 8 hrs in the supercuts and had my hair colored three times and finally came out with cinnamon red roots and red highlights, thankfully I rock the red. If you want a nice hombre dont go to supercuts if you do, keep it simple! I will visit a nicer salon in the future and pay the extra.

Jo
Review №17

Great hair cut no wait. Staff is very friendly

Su
Review №18

I am very pleased with Supercuts! The hairdressers are knowledgeable and always listen to what style, color, and cut I want.I highly recommend this salon!

Jo
Review №19

If youre a guy looking for a haircut, I highly recommend Brandon at Supercuts. Ive been there a few times now. Its cheap, and he does a phenomenal job.

Wa
Review №20

Short wait time. Excellent trim.

Ev
Review №21

Rude. Ive been before one a weekend when they had more people working and it was great. Today there were 3 in front of me and the lady was anything but nice. Left to give my money elsewhere

al
Review №22

#2 guard. Sweet fuzzy goodness.

Sa
Review №23

She was very attentive to detail and kept making sure she was cutting it how I wanted

Je
Review №24

I asked for the price over the phone. She said I have to come in for a quote. I asked if I had to drive all the way over there to just get the prices- I asked very politely and she hung up on me :-( Well we were considering going there but not anymore!! Dont waste your time. Just go to Hair Cuttery.

Lo
Review №25

Best place for a hair cut and other services. Very reasonably priced. Very professional staff. Always very personalble.Lori Batten of Virginia Beach

De
Review №26

Waited 25 minutes. One person before me. 3 workers there that all walked to the back when it was my turn. No comments to me. I left. Will not return.

M
Review №27

On a busy Martin Luther King Jr. Holiday, when I was turned away by two other salons, Sheena at Supercuts was able to get me in for a shampoo, blow dry, and eyebrow waxing. Sheena was SO SWEET to my two year old daughter who was ornery and just okay in behavior. I will be back!!!

Mi
Review №28

I had my hair highlighted and cut last week at another location and I was very unhappy. My hightlights came out orange/yellow and covered the entire top layers of hair. I contacted supercuts online on Sunday and by Mon the district manager called me back. She set my up with brandy at ferrell parkway to fix my hair. She did an awesome job adding low lights and fixing my hair! She took her time, really did a great job and i feel so much better. Thank you Brandy

Ke
Review №29

If your looking for a person who knows how to use clippers do fades or Military style haircut ask for Brannon. He has cut my hair several times with different styles and always does a phenomenal job.

Ap
Review №30

Why yes Google, since you ask, I did recently visit this Supercuts location&can tell you theyre a lawsuit waiting to happen. Offered coupons after a stylist lost her damn mind&ruined my hair by cutting way more than I asked off. Against my better judgement returned only to receive 2nd degree burns from waxing. Management has gone down hill&Ill never take my family back.

Ch
Review №31

Patience with my 9 year old with autism!

Je
Review №32

Fast and great service

Gi
Review №33

Went for a haircut. Showed her a picture and also pointed out with my hand the length I wanted it. She butchered my hair. Looks nothing like what I asked for. Save yourself the trouble and go to a different place!

Br
Review №34

Anouther Good Haircut, Good Price and Nice People.

Ja
Review №35

Great prices and great staff thank you.

St
Review №36

Rodnee gave me an exceptional haircut. I was hesitant but many of the nearby barbers have been unsat. Rodnee gave me the exact fade and cut I asked for and it took less than 8 minutes. I had two months of growth, she took care of my shaggy mess like a pro. Thanks Rodnee!

Le
Review №37

Love getting my hair by Brandy! She really listens to what you want.

Jo
Review №38

I always get a great haircut and color at this store. Great job Rebecca.

Ki
Review №39

The worst, these women have no idea who is next, they argues for aboit 20 minutes befire my husband went back for a cut. Two.of the three employees took a break before it was our turn. No sense of management here.

Bo
Review №40

Best haircuts Friendlys people in town

Vi
Review №41

Ok for quick trim

jo
Review №42

Fast, inexpensive and friendly

Ve
Review №43

Manager was super rude and not helpful. She was also cutting a little boys hair and while yes, he was being a little difficult, she did not seen patient

Ja
Review №44

Went here because my normal barber was out for surgery for a few months. My hair cut is anything but complicated and the same person messed it up 2 separate times. Everyone seems in a bad mood all the time also.

Sh
Review №45

Always do a good job.

Fr
Review №46

Clean and resonable prices are posted

An
Review №47

Bad place dirty. Never go again

Ja
Review №48

Always nice people and great cuts

Jo
Review №49

I live nearby and get my haircut here frequently. The weekend hours are limited but Im glad the staff gets some time off!!

Ta
Review №50

So rude... attitudes

Cl
Review №51

Good

br
Review №52

Okay

Information
8 Photos
52 Comments
3.9 Rating
  • Address:5004 Ferrell Pkwy #101, Virginia Beach, VA 23464, United States
  • Site:https://supercuts.com/locations/va/virginia-beach/parkway-marketplace-haircuts-82925.html
  • Phone:+1 757-474-2000
Categories
  • Barber shop
  • Hair salon
  • Beauty salon
  • Waxing hair removal service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:11am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
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