Everyone was super friendly and the repair came in under budget. I like the warranty as well to give me peace of mind. Overall it was an excellent experience.I had to get a rack and pinion replaced on my 2010 ford fusion hybrid. I also had to move cross country in the same month. Happy to say I made the trip without a glitch. They also charged $1000 less than the dealership.

I was very thankful and appreciative of the work Christian Brothers Auto did with my vehicle recently! They were very professional and timely and made absolutely sure that my vehicle was squared away before I came to retrieve it. Id highly recommend their services to anyone in the area experiencing car trouble. Theyve got you covered.

Great experience…everyone keeps you posted on the status of your car throughout the repair. There’s never any pressure to complete any unnecessary work. Everyone is so friendly, polite, and professional. The lobby and restroom is always clean. And if you decide to not wait in the lobby… they have a shuttle… also clean, friendly and professional!!

I tried Christian Brothers because i was looking for a new shop. The fact that everything can be done via text and pictures over the phone was awesome. I compared the cost and they were very fairly priced. I will use them in the future from now on.

So Im skeptical of mechanics. I have trust issues. Mechanics and I havent had that great of a past. This place was beyond amazing. GREAT first impression. Theyre clear, thorough (so it seems), the communication (which is a HUGE one for me) is FANTASTIC, seeing the reports on my vehicle is by far the coolest thing Ive seen with a mechanic (Im also very visual so pics definitely helped), very attentive and friendly staff, for some reason the added touch of the complimentary water just topped it all off. Maybe because I rode my bike over, I dont know but it was an awesome gesture. I will for sure recommend Christian Brothers Automotive. Im BLOWN away guys. Spectacular!!

What a unique automobile service business. I appreciate their professionalism and keeping me informed at every stage of the service.Will definitely use them for all my auto needs. Nice touch to have a cold bottle of water waiting in my car. Very classy.Must check out.

Very impressed with this place. All the employees are very nice and the waiting room is clean and welcoming with amenities like granola bars, coffee, tea, and water. The free shuttle service is incredibly convenient. They send updates by email or text with pictures of everything going on with your car, as well as a request for you to approve or decline the services they deem necessary, which also have the price listed so you know what to expect. And when I picked up my car, there was a cold bottle of water with a referral coupon in my cup holder. I’ll definitely be coming back!

From the minute I walked in the door I felt welcomed. They all were very friendly, it was definitely not your typical automotive shop experience. Went in for a state inspection on my 2020 vehicle and they left a lasting impression and will most certainly be back for any and all my automotive needs in the future- will recommend them without hesitation to anyone!

I was extremely impressed with the level of customer service. Everyone was extremely friendly and kept me updated throughout the entire diagnostic and repair process. I will definitely bring my truck back and highly recommend them to anyone looking for a quality repair shop.

Best experience ever! Highly recommend. Got electronic estimate prior to authorizing repairs, quick turn around & reasonable prices! Wish every body shop was this easy and transparent.

Best user experience out there. Consistent communication in multiple formats (text-phone-etc). Excellent shuttle service and everyone is extremely friendly.

Great work, excellent communication. Will be coming back! Thank you!

Great service! They found the issue the Jeep dealership themselves couldnt! They were able to work with my extended warranty so I paid little to nothing for my repairs. Im extremely happy with the entire process. They even left a nice cold bottle of water in my console for me! A+++

I was referred to Christian Brothers by 2 friends I trust. This will now be our go-to mechanic because we needed one closer to home and someone we could count on. The car is running great! We had a starter replaced as well as the drive belt. It took a little longer than originally planned, however, all auto shops are running behind right now so I will not hold that against them. Pricing was fair and I used their shuttle service which was very convenient.

They are trust worthy and fair they dont cheat you like other none automotive places I wont call names but you know.Christian Brothers do excellent work.

They did a great job and were friendly and helpful. My only issue is that they advertise on their website that they have a discount for veterans. However, they fail to state that the discount only applies to retired or active military. All of us who served our country and didnt stay until retirement are not considered as veterans. I think this is a bad policy as many of us do our duty, serve our country and move on to other jobs. We never stop being veterans!

Came in with a faulty headlight. Paid them 150 dollars for an electrical diagnostic. Told me I needed to pay them 700 dollars to replace the entire headlamp assembly. I decided to do it myself. I got a replacement headlamp and put it in. Bulb still didnt work. It was a faulty fuse (I know). I paid 150 dollars for the diagnostic and they wanted me to pay 700 more for a fuse. Either this is gross negligence or a scam. I usually trust these people but no more. Just take your car to the dealer.

ChristIan Brothers Automotive practices resounding customer service and honest ethical standards that are almost unheard of in the automotive industry today. Their staff is courteous, friendly, and always willing to work with you regarding all services. They back up their work with warranties and always put the customer first. Thank you Kirk, Janet and staff for such a professional automotive shop.

The service was awesome, the company kept in touch with me during the whole process of my service to my vehicle repair. The updates along with real time pictures of my repairs was great. This is not just a car repair service, This is a family car repair service that truly treats you like family ❤️💯. Thank you again!

I always feel so great about bringing my vehicle to Christian Brothers. They are truly honest, professional and friendly. Matt helped me out this past visit and I’m very grateful to him for helping me get my vehicle up to date and being completely honest about what was needed right away and the things I could hold off on and save up for. His communication was phenomenal and the repairs were done in a timely manner. I picked up my vehicle and felt the difference and am so pleased!! Very affordable prices in my opinion. I would recommend to absolutely anyone needed their vehicle maintenance or repaired.

All work done was completed as promised. They will keep you informed on the progress via text message so you are aware on what’s going on. Service Advisor, Randy was prompt and knowledgeable. Our “go to” shop closed and I think we found the shop we will be doing business with.

First of all, Christian Brothers are very reliable and trustworthy. I’ve taken my cars a couple of times and they only charged me with the necessary repairs.Matt was the first mechanic to accommodate my first car. He was very thorough and have even gone over the problems with every detail. It was up to me to decide which problem to get fixed first without any pressure.Recently, Luis helped me and was very professional and very nice. Always called me for updates and explained everything. I was not charged because they could not find a problem. Communication-wise, they always keep you updated via text on the progress.So if you are afraid that you might be taken advantage of unnecessary costs/repairs, not at Christian Brothers. Their word of mouth business says it all. You have to make an appointment because they are always booked. I will always go to them for honest transaction with the confidence that I will not be taken advantage of.

The courtesy and service were great. The diagnostic was thorough and the maintenance action recommended for a steering problem, before resorting to an expensive repair, is appreciated. If that repair becomes necessary, I will certainly return to Christian Brothers. They are professional, trustworthy and fair.

My first time working with this business, but it will NOT be my last!! They were very professional and on time for my inspection. Great customer service and friendly demeanor. Looking forward to working with them again.

I found Christian Brothers as one of the preferred locations on my warranty company website. Very professional and honest. I had a state inspection done previously at another location and they said my car had an oil leak. Christian Brothers found that it was overfilled and didnt charge me for an unnecessary repair.

This is by far one of the best car repair/maintenance places I have ever been to. They are professional and courteous. They explained things and made recommendations without being pushy.

Best customer service in the business. Highest technology for interaction with reports and quotes and seeing/choosing what to approve for repair.They were extremely busy and it took a multiple days longer than I had hoped to complete the work.

The Christian Brothers Virginia Beach team is phenomenal! Luis, the office team and technicians are amazing and go above and beyond to get the job done. The communication they provide is great and they made sure that my car was fixed and safe to drive. Luis is so helpful, understanding and explained the whole process and options thoroughly. The technicians are so skilled and I appreciated all they did to get my car fixed. I would definitely recommend Christian Brothers. They are the best shop I have ever been to.

I needed a state inspection and they were very professional and helpful. They sent texts to inform me of the progress and even gave me a chilled water for my drive home, which was nice considering it was a hot day.I will definitely return for all my car needs.

First time customer and will continue to bring my two vehicles here. Worth the drive from Ocean View and they provided a free shuttle ride back home. Not your typical auto repair shop. Comfortable lobby. The employees are friendly and the service is very efficient! I like the way they keep you informed with a detailed estimate through link text that includes pics with the ability to approve or decline any service needed. Overall, a very nice and different company to bring your vehicles for auto service!

They were very courteous and were patient when explaining the problems with my car. They kept me informed about the progress with repairing my car and were quick to call me about any additional information. I would definitely recommend them.

They do fantastic work. Everyone is very polite and patient. The only reason I gave them a 4 is because I had an 11:30 appointment for a state inspection and it took them until 3 pm. due to being behind schedule and two cars in front of me. I was getting a lot of anxiety because I didnt hear from them all day.

Awesome customer service. Especially during the pandemic or with a busy schedule, they didnt have to see me in person to take care of anything. They communicate well and take care of their customers!

These guys are legit. Courteous, responsive, responsible, and even the little things are included. Cold water bottles left in your car, granola bars in the waiting room, real live plants in the office instead of fake ones. Not to mention, their prices beat dealership costs. I think Ive finally found my go to mechanic.

Very transparent service provided. I especially love how they communicate with you every step of the way. Friendly customer service. Overall best auto repair shop I’ve been to hands down.

Can you imagine automotive service with five stars?Now you can. Service is amazing:a. Easy to get an appointmentb. Professional and Honestc. No pressure for repairs that were not needed immediatelyd. Courtesy shuttlee. They kept in communication through the entire repair processI am pleased with their service.

DISAPPOINTED IN THE SERVICE. TOOK MY SUBARU IMPREZA IN FOR A WHINING NOISE. QUOTED FOR AN ENTIRE REPLACEMENT OF AN AC COMPRESSOR WHICH I AGREED TO EVEN THOUGH THE PRICE WAS HIGH. I AGREED ONLY BECAUSE THEY DID A GOOD JOB ON MY TRUCK WHEN I BROUGHT IT IN LAST TIME AND THOUGHT I WAS PAYING FOR QUALITY SERVICE. THEY REPLACED THE AC COMPRESSOR FIXING THE SOUND WHICH WAS GREAT BUT IN DOING SO THEY CAUSED A MUCH BIGGER ISSUE. THERE WAS NO ISSUES WITH THE AC GETTING COLD BEFORE GETTING THE WORK DONE BUT NOW WITH THE NEW COMPRESSOR MY CAR BARLEY GETS COLD. I BROUGHT MY CAR INTO THEM 2 MORE TIMES TO FIX THE ISSUE THEY EVEN REPLACED THE COMPRESSOR AGAIN UNDER WARRANTY. THEY HAD MY CAR FOR A TOTAL OF 7 DAYS AND DID NOT FIX THE ISSUE. I TRIED WORKING WITH THEM TRYING TO EXPLAIN TO THEM THAT IT WASENT GETTING COLD ANYMORE OVER THE PHONE THEY SEEMED UNINTERESTED OR ANNOYED WITH ONE PERSON THAT TEST DROVE IT AND SAYING, IT FELT ICY TO ME AFTER I WAS DESCRIBING HOW HOT IT WAS. NOW I DON’T TRUST THIS COMPANY TO WORK ON MY CAR ANYMORE AND AM GOING TO BE GETTING A NEW MECHANIC TO LOOK AT THEIR WORK AND FIX THE ISSUE THEY CAUSED.

Very polite and professional I was visiting from Ohio and had to have my car serviced this was best service that I can recall. Thank you very much.

Car broke down when on vacation and CBA bent over backwards to get everything fixed quickly so our trip was not ruined. Pricing fair and employees extremely nice. I wish I could give more than five stars

My wife has only had good things to tell me about using this business while i was deployed. They took care of her and gave her 100% honest answers and facts. Didnt try pulling one over on her and just did what needed to be done.made sure the van was good working order and explained that the breaks will need done in about a year. I personally thank this business for what they did and hiw they treated my wife while i was deployed. Thankyou.

Gave me good service, told me what was wrong and upgraded parts better than OEM. so it last longer. Highly recommend

So i took my car there for an inspection. Mind you its only 2 years old with only 11k miles. I was told i needed an oil change (which the sticker i had from my previous place i got my oil changed at was not at the due date. Maybe 2 months before) and that my marker lights on the side did not work. I never had an issue with this car until i got it back from them. I told them to fix all the problems because i didnt want to ride around with a failed sticker. They suggested i take it to the dealer to fix my electrical side marker issue because its under warranty and it would be free. When i got my car back, even more issues arose when my center console screen started flickering on and off, plus my lights for my gear shifter were not functioning. It makes me feel like they messed something up, then found out they could not fix it so they told me to take it to the dealer. Now i have to wait 1 week and a half to get my car into the dealership while riding around with a failed inspection sticker because of 2 small marker lights on the side of the car. Ive never had any isssues with my car until i got it back from them.

I already have decided my Jeep had a computer problem or a cannon plug problem when I brought my Grand Cherokee in. It was discussed at the beginning, that no matter if it is the computer or not, I wanted the plugs repaired or replaced. The computer was replaced and it fixed the original problem. I was informed the cannon plug was fixed as well. A day later I noticed that neither cannon was replaced. I asked about this, and have yet to receive any information on this. Being this is the first time ever bringing my vehicle to a garage for repairs, I know now Christian Brothers must be in name only and not in practice.

Excellent, fair service. Car would not start and AAA thought it was an alternator issue. Christian Brothers performed diagnostic and determined it was just a bad battery. They did not charge us for the diagnostic test…outstanding service.

This is my first time using Christian Brothers Automotive. They are highly recommended by a friend of ours. I had a great experience they are knowledgeable and professional. I like the fact that they notify you thru text every step of the way. I was in constant communication with my service specialist Matt. He did an amazing job providing information all the way thru. I had my car’s timing belt and cam seals done. They are very efficient and got it done in a timely manner. The shuttle service that they provide is a life saver, I was able to go to work on time. I had a great experience I will definitely use them again.

I can not say enough good things about Christian Brothers Automotive. They are the only mechanic we will use from now on. We have had horrible experiences other places so I was very worried when we had yet another car brake down. I am so happy we went with Christian Brothers. They gave us the correct diagnosis, worked with us, and kept us informed step by step. Not only that but when our other vehicle broke down while our car was in the shop they went out of their way to make sure we were back on the road again in time for our girls to take a very important trip. If you are having car trouble please do yourself the favor and take your car to them. You will.not be disappointed. To Luis, Matt and all the other employees at Christian Brothers thank you so much. You truly helped our family in a huge way and we are very thankful.

Very professional, car was done way before the scheduled time. They did a free inspection of the car and listed any issues they found. They were not pushy at all. Highly recommend them, and will use again.

The keep me informed every step of the way. They also provide a courtesy ride which is very nice and important to me. Great service.

Very good communication, while the parts were being ordered/shipped. My AC runs like a new car now! :)

The best customer service I have received at an automotive repair shop ever! Extremely friendly and knowledgeable staff. The shuttle service they provide is a huge bonus. They had even put a teddy bear in my daughters car seat when I came back to pick up my car. They’re further away than a lot of shops in my area but I will gladly use them regardless of the extra drive time.

Best garage I have ever done business with!! I never leave reviews, but this is the first business Ive ever dealt with that I believe that they truly deserve the five star. From dealing with customer service to the mechanics work is truly a great experience. They even left a couple teddy bears for my kids. Just showing it really is the small things that put them ahead

Christian Brothers is an excellent auto repair firm. They do it right the first time at fair prices. Excellent communication with the customer.

I’m not usually one to write reviews, good or bad, I just tell my close family and friends about my experience but I HAVE to brag about this place. I took my car to Christian Brothers Automotive yesterday to be serviced and I don’t think they could’ve possibly been any nicer. Matt checked me in and actually gave me info that helped make a better decision on what to have done, specifically a transmission flush vs. fluid change. I felt like he was being honest because the one that ended up being better was the cheaper one, when he could’ve just said “alrighty we’ll call you when it’s ready” and did what I originally booked for, which may or may not have caused problems after. As most car places do, they do the complimentary inspection to tell you what else may need to be worked on and I did not feel pressured at all to get more work done when I declined.On top of all that, they gave me a bottle of water with a reference card for a friend to get $20 off $100 and for me to get $20 of $100 once redeemed. AND I just found a cute little teddy bear with a CBA shirt on it in the car seat for my baby boy I’m expecting soon. How adorable ❤️

Great experience, even though service was completed at another location. Brief service was exceptional, from up to date texts on status, extremely knowledgeable employees, and humble service. Dropped off car for service, diagnostic test performed but due to delay in parts and needing a vehicle back in a short time frame, I had to go somewhere else. I was prepared to pay for the diagnostic testing but they refused payment. Randy and Matt were great! Plus this was the cleanest repair shop we have ever been in! Definitely will be back for future service!

Excellent customer service. Overall great experience. They stand by their work. I had an axle seal replacement, transmission pan gasket replacement, coolant exchange, and fuel injection service. Ill be bringing my car back for regular maintenance after this awesome experience. Thank you

What a WONDERFUL experience! I was driving to my morning workout and had a blow out at 5:45a! CBA was the ONLY shop open at 7:00a. I had my car towed there and the staff ensured I was attended to immediately. Once I was checked in, they gave me a courtesy ride to work (WOW!) and gave me updates via text. As they proceeded to do the repair, they sent text updates with links that showed what was done (very high tech with pictures and descriptions). When the work was completed, they followed up with a voice call to ensure I understood everything. I got a ride to the garage, they explained everything again, I paid and found a FREE Water and thank you card in the passenger seat. They definitely work hard to get that WOW effect. Great Job! Go see them for ALL your automotive needs!

I have never written a review in my life but after how amazingly awesome I was treated I just had to. My wife is 40 weeks pregnant and we needed an alignment and balancing ASAP. These professional gentlemen took care of my wife and got her in and out. I couldn’t recommend this company enough. Shout out to Matt my new go to mechanic.

Any company that places “Christian” on the marquee should model that value while one walks in & walks out. My dad said, “Son never believe a Christian Business is ‘Christian’ until after the job is finished, then measure their character to see if they are real of fake.” Thank the Lord God Almighty, these people at Christian Brothers are real!My contact point was Matt, we scheduled an appointment for our AC review & repair... and before we got home from dropping off our car... within minutes a call & text link to the estimate, that was Amazing! The conversation from Matt was not forced to sell or mechanic clinical speak but logical, light and Illuminating. The text link that provided the vehicle repair estimate was precise, professional and on point. It was easy-peasy from there, just point, click and decide the services to be approved. The awesome SPEED OF SERVICE was incredible, we had our shocks, coil springs, alignment, break fluid cleaned & replaced and a complete AC renovation, all that in one business day,Awesome Service Team to say the least. Here is where the proverbial INCREDIBLE Rubber meets the road... The AC that was repaired and all services done to our car came with a 36K -3 year warranty, good thing too because our AC bonked out again. The most Awesome Service Team at Christian Brothers and best front man ever Matt got right on it and fixed and repaired out AC ... wait for it...Without asking for another dime, INCREDIBLE!What Matt and his team didn’t know was I come from a family of working mechanics and too busy & lazy to fix our own cars, but we knew the issues, knew the cost points and we were just testing this brand “Christian Brothers” and very surprised that the estimates are fair, the work is great, & the service is second to none...Long review I know but you can’t make up Greatness and why take your car to another shop when Greatness is at Christian Brothers of Virginia Beach, VA!My Lovely Wife & I thank you.Pastor Fred

Very helpful and they knew what they were talking about. Very good business. I will returned whenever my auto need service.

Wonderful customer service from the first phone call, to driving away with a happy car! Service was quick and top notch! I have shared my experience with my friends and neighbors... and will continue to do so! We will be back for any car needs in the future! VERY happy customers!!!

Christian Brothers were absolutely amazing. I brought my vehicle in for warranty issues and they made sure that the work was done. Not only did they had patience with the warranty company they kept me informed of any changes. They worked fast and were amazing with billing as I didnt need everything they only billed me for what I did need and kept my cost down. This is an amazing place and I would recommend them for anything.

Very professional and just plain pleasant people! Very thorough. Highly recommend.

Great experience! Will def be coming back for future car services!

Brought my van in for an inspection and an oil change and the customer service was outstanding. I had to drive my vehicle with my infant in it and they offered to bring me home in my own car and drop me off since he is in an infant car seat. Then they finished the vehicle and so I did not need to walk over with my infant they came and dropped my car off to me! I have never had such a great experience at an auto mechanic. We will definitely be back!

Got a pre-purchase inspection there and was floored by how awesome the customer service was. Going to be recommending this place to everyone I know. Louis at the front took some extra time to chat with me about the inspection and even did a follow up call the next day to ask if I had any questions or concerns. When I was paying and about to leave, they pulled up my car for me ready to go and running and left a bottle of water with a thank you on it. The attention to detail concerning the customers experience here is superb, something relatively unheard of in the automotive repair industry. Keep it up guys!

I had an inspection with Christian Brothers back in October and it was a 5 star experience! I arrived before they opened to drop off my keys and Brian was gracious enough to take me to and from work for 2 days. He kept me updated with his ETA via text and was very personable. I was in a bind with my car possibly having to stay at Christian Brothers over the weekend. When explaining the situation to Luis he tried his hardest to ensure my car get inspected by Friday. They have impeccable customer service and I look forward to getting my car inspected with them next year.

This is one if the best places Ive been to they are very professional and keep you up dated every step of the way I chose them because they where close and took my warranty but will continue going as long as I live in Virginia beach

They are amazing! From the lobby to the costumer service would def recommend! The transportation service and cold bottle of water are amazing added touches to this already amazing business! Christian brothers automotive is hands down the best!!!

Always a good experience getting work done at Christian Brothers. I highly recommend this shop for anyone who needs work done. They also give military discounts 😀

Discount Tires referred me to Christian Brothers Automotive. This was my first time using them. They are only doing drop offs at this time and they have a driving service that can drop you off back home & pick you back up when your car is ready. Everyone was very friendly & professional! I will definitely be using them in the future.

From start to finish, my experience at Christian Brothers Automotive Services was top notch. Their professional and courteous staff go above and beyond to make you feel welcome and they thoroughly educate you about the status of your car, their services and your options. Trust was created very quickly and Matt was very honest. I appreciated the friendly banter from Brian, their driver, during my courtesy shuttle ride to work! There is never any pressure from them to purchase more than what you came there for and the level of customer service you get as a customer is simply priceless! I am a new lifetime customer and will definitely tell my friends about them!

These guys are amazing. I would recommend an appointment as they stay busy so that should tell you that they do great work. Never had a complaint with them and my cars are both road worthy. Go check em out and see for yourselves. If you want mechanics who you can trust then go see Christian brothers. Go already, what are you waiting for? Better see Christian Brothers to make sure your ride is ready for the winter and beyond. You wont know unless you go.

The service was excellent and I say this because they took the time to diagnose the issue and took some great pictures so I could see what was really going on with the vehicle. I was impressed that they even called me in to show me some other issues that they discovered before going through and completing the repairs. If would recommend any and everyone to go here for all of there repair needs.

Very friendly and so helpful. Kept me updated through the entire process of my car repairs. Also pictures taken of the problem with my vehicle. Will definitely use them gain in the future,

After a terrible experience at Tire Choice for state inspection, I chose to bring my car to Christian Brothers. I cannot stress enough how pleased I am with their business. Not only did they give give my child a teddy bear, for the same $20 I wasted at elsewhere I received a full inspection with a full breakdown and with pictures of my car. Definitely THE place to take your vehicles.

I entrusted my Jag to Christian Brothers when I couldn’t get it to start after not driving it for six months. I thought maybe a battery, which did not fix the issue. They went above and beyond with coordinating with Jaguar to ensure everything was fixed and back to quality standards. Keeping me in the loop, going over issues in laymen’ s terminology, and even handing over the car at the door with a fresh bottle of water waiting. Service extraordinaire! So when I needed a state inspection, of course the friendly and honest Christian Brothers. During this time of Covid, They picked up my car, sent me a link to pay online, and delivered to my house once the inspection was completed. I cannot praise them enough. Service? Friendly? No hidden costs? Keeps you informed? Use these guys! You won’t be disappointed.

Great organization, friendly staff, clean facilities and a great value for what I had done. Thank you for the consistent communication regarding my vehicle’s repairs. We will be using you again for future service.

Very detailed oriented. Neat clean and professional staff and facility. Kept me informed about everything happening with my vehicle every step of the way, with pictures and text messages. It is the best experience I have ever had with regards to auto repair. I would highly recommend them to anyone needing any kind of auto repair. Great work guys!!!!

Called some time back and talked to a gentleman about a service light on in my car that turned out to be a simple reset. I don’t remember who I talked to, but he recommended I tried a set of steps to reset the light which was actually a timer before bringing my vehicle in for service, and of course it fixed my issue!Today, I read a story about this shop on Wavy and I saw the true caliber of the folks there, taking care of a much less fortunate individual, and I immediately felt guilty that I didn’t follow up my experience with a proper thank you and a five star review.Kirk, I wish your business continued success, safety, and I want to thank you for your empathy and kindness to that man... what you did “for the least of these” truly touched my soul.

Honestly, the nicest people ever! Very informative and loved how they kept in contact about my vehicle and the process.

Very great and fast service. Super communicative and keeps up date each day your vehicle is there. Highly recommend!

Just great to work with, I highly recommend them to everyone!

Randy was excellent and went through what I needed to pass inspection! Thank you Randy & team.

The previous issue we had with this establishment was quickly and professionally resolved. Kirk and his employees reached out to us and provided excellent preventative maintenance at no cost. I really appreciate how they went above and beyond to make sure our family was taken care of. The owner is a very caring person who holds his company to a high standard, and will solve any problems that may occur.

One of the best experiences I’ve had. Great communication. I’ll be using then the remainder of my time in Virginia Beach.

We were very impressed with this shop. They were in constant contact with us about the progress of the work and very professional. We will be coming back with all of our family cars. We trust them. Thank you!

I have nothing but great things to say about this business. Everyone from top to bottom is extremely courteous and professional. They do quality work at a fair price. A thorough, complimentary inspection is conducted by the mechanics to accurately diagnose needed repairs. The staff then sends pictures of what needs to be repaired now or at some time in the near future with the commensurate estimate for the work. You then decide and approve what you’d like to get done. The lobby and garage are very clean and organized and is reflective of their approach to providing their high level of service. I’ve been in the area for close to 40 years and have not encountered any shop that provides the service or customer care they do. Not one. I highly recommend this team to anyone looking for honest, quality service.

Most respectful place of business...Customer Service skills are extradinary. Treats there customers with quality experience. Would recommend Service to anyone that wants real results.

Great team, great service. All around impressive.

They were very easy to get an appointment with. They kept in communication through the entire repair process and was finished with the repairs much more quickly then I was expecting. I am very happy with their service and will be coming back with any future repairs.

Every single person I interacted with at CBA was incredibly friendly and welcoming. They explained everything I needed to know about my car so thoroughly and it was easy for me (a mechanically inexperienced person) to understand what was going on. I would especially like to praise Luis for his awesome customer service. Although I went to get a state inspection, I ended up needing new brakes unexpectedly, but Luis was able to help me get situated with everything I needed. He also explained some other things that I might need to consider for the future but did not push me whatsoever to get them done immediately. CBA is truly a representation of what it means to operate a Christian business! I would highly recommend their services to anyone.

We had a very professional and family friendly experience at Christian Brothers. We were getting ready for a long trip to see family and they did a very thorough inspection of our vehicle to make sure there were no major issues for our trip. The best automotive shop in Virginia Beach hands down!!

Very upright. They dont just recommend repairs as guess work. They find the problem specifically and then inform you/show you. No wonder their parking lot is always full. Trust is hard to come by, but they have mine.

A big fan of Christian Automotive! They go above and beyond in customer service. They treat you like family. I highly recommend!

I originally had an oil change scheduled along with the courtesy check up. I received a detailed suggestion list of items that needed to be fixed and chose to fix the battery cables at this time. I was communicated with clearly there were even pictures of the items that needed to be repaired. The prices were reasonable and there was no pressure to get the repairs done. Being recently widowed, I found this to be extremely comforting. I felt very cared for. Excellent customer service!

First visit but won’t be my last. CBA exhibited the utmost courtesy and professionalism from my initial call to when I picked up my car. They kept me informed on the status of my vehicle, sent a detailed report (with photos) of their findings, made recommendations but did not pressure me to have any additional work done I didn’t want. Everyone I talked to was very knowledgeable and informative.The entire operation was spotlessly clean with the nicest waiting room I’ve ever seen at an automotive repair center! And the complimentary shuttle service was a big help.I will definitely be going back for my other automotive maintenance and repair needs!

From the superb service.....the service gentleman behind the desk.....to the shuttle service and delivery of my vehicle to my job, I was BLOWN away by the service provided by Christian Brothers Automotive!! I received an oil change and state inspection and was updated through text message with every process involved with my vehicle. I highly recommend! I was extremely pleased!

This shop is the best hands down. I was referred by discount tire and they gave me a discount on my wheel alignment. The staff is friendly and they dont pressure you into anything. This shop will have my business from now on. The shuttle took me from the shop to my home. Shop is super clean and they treat you like family. Text notifications throughout the day was a plus too. At the end they left me a bottle of water which was a plus as well.

I had a lot of work done to my old pickup truck at Christian Brothers to fix a host of strange noises, terrible ride, and things that plain didnt work anymore; including, a state inspection to finish it off. Everything was done within 5 days. I would have thought that much work would have taken longer. Each day Matt communicated with me by both voice and text msg. The cost of the repairs was significant but I knew it would be and was prepared for it, but frankly, it seemed less than what many other places might have charged. I was very surprised and pleased by the 3 year warranty they provided on all their work! Find that anyplace else! I asked for the old parts to be kept in the bed of the truck and they kindly obliged without question. I am 100% satisfied with the quality and completeness of the work CBA performed. My truck has new life and I now have the confidence to drive it anywhere. I believe I have found my go-to automotive shop. Bravo Zulu to CBA!

Very hard working and would take it back here again. Honest and very good communication