Cory was my service advisor and he courteous and kind but concern about my problem. . He had me wait in the lobby and he would contact me with diagnosis. He came to me to let knew that did have the part and would not have to order it. So I immediately ok the repair job. You see it is my wifes car who travel to work in Tacoma using I 5, and she goes 55-65 mph. That damage splash unit would not allow a car to go 30 mph because it would flapped up and cause the front panels to flopped. While eat breakfast and waited for my car. When it was done, I was just happy to get it just after lunch. Great service all around. Thanks to Cory and the rest of the Toyota staff. Great job 👍👌

Service is great, but the ownership of accounts makes things a little clunky.I had dropped my car off for an oil change and walked back on my lunch break to pick it up. Unfortunately, the tech who was in charge of my service was on lunch, and no one could find my paperwork, so I ended up almost being late back to work by the time I was able to get checked out.

Yeah gonna be a no from me. Maybe 50 people working there. 1 or 2 are techs. Yet it’s still a cluster bomb to get someone to help you. Spent $2500 fixing my land cruiser and I’m still having problems. Scared to bring it back there.

I go to Toyota of Olympia regularly and bought my Prius from them. They always provide excellent service and never try to sell unnecessary “fixes.” They always seem to get the car serviced earlier than they say and quicker. Very polite excellent staff.

Fast efficient service. Customer service was very polite and incredibvery polite and eager to help. I will continue to use this facility for my auto service

They have great service and great staff if you need a ride somewhere while your car in service no problem

Best place for service. I have been a customer of Toyota of Olympia since 2007, and service members have always come through for me, by finding the right services and parts when I need them scheduled. When my vehicles finally need to be replaced, and that is a ways off because of Toyota quality parts and seevice, I know I will talk to their no hassle sales staff to find a great replacement vehicle.

Nice friendly staff. Booked online for oil change, super easy and gives you plenty of time and dates to chose from. Had a good breakfast at the cafe inside (alittle pricey). But nice to have a hot meal while you wait. Nice kids room, and message chairs!

Love there honesty and always keeping there word. Thank you Ashley for helping me 🙂

Faster than normal servicing of my vehicle. Emily was a great service reprsentative. Knowledgable, friendly, and honest, great attributes for this young lady!! Great job Red Team!

The greatest place to be, awesome service, representatives are very accommodating with pleasing personality, quick repairs, rented a brand new RAV 4 XLE AWDwith no charge while they were fixing the Sienna. You are treated like a king. Take advantage of these wonderful people. Buy your Toyota here.

This is our second car from Toyota of Olympia, and weve never had a bad experience. Low pressure, friendly sales people. Next time I buy a car, Ill be back.

Toyota Of Oly Is Absolutely Awesome Everyone Is There To Help You & Very Very Well Organized Excellent Service Always!!!! So Glad I Bought My Car At Toyota Of Oly

Amazed with the Customer Service here! Thank you so much Cory for todays help. I will definitely be coming back...

I did not get a warm and fuzzy this visit. I was told no car wash today. However, the job was completed sooner than expected. And I was then told it was because there were many technicians available. So, why wash the car? It is not like they doing a detailed job. Maybe it is me. Last service appointment they did wash my car and was dissatified. I thought based on the level of excellence, it would have been better if they had not washed it. Now they do not wash it and I complain. I will consider going to another location next time.

Its a friendly place got my oil done waited outside tho due too covid I was like confused about temp checks that they dont do .I was like anyone could be a carrier really so I waited outside other then that place is nice and friendly

Excellent communication, decent prices, comfortable waiting area. Cant ask for much more.

Great prompt service!

Great restaurant inside. Who knew?

The recall service was very quick, but the pick up was slow since the technician went on break with my keys. Added 20 min to my quick pick up.

Clean and well-maintained. Sales people leave you alone until you need help. Service is prompt and courteous.

Deion was amazing!!! He was so helpful and knowledgeable. We have purchased 3 cars from Toyota of Olympia since 2005 and Deion was the top notch!! We love our new Tacoma 4x4. We will certainly purchase from him again. Thanks again Deion, Elliott and Kathy F.

I had to take my 98 Camry here to get my plates put on because there was some issue with my back plate not screwing in. The gentlemen helped me and put it in for me no charge. I was really impressed by the customer service thanks guys

Took their time and replaced our recalled airbags gave us shuttle service to Dr apt and back.

Fast. Reliable. Trustworthy. Friendly. Carwash for free. Restaurant inside.

Oil change and a hearty breakfast in one place!!! Thank you biscuit house!!!

Grant service shop - top notch amenities also, from food to massage chairs.

Ive purchased 3 cars from this dealership! If that doesnt get the point across on how amazing the staff is and everything then I dont know what does!

Covid check point at entry.

Loved it

Great service!

Always a pleasure doing business with this service department

Always clean and professional

Always take really good care of me and my truck!

Excellent and awesome service. 100% satisfiedExcellent service. I recommend it . I have a 2013 prius v and all of a sudden it started to crash and the warning lights on my dashboard came on. I took them the next day and they repaired it 100%, they treated me super well and kept me informed of everything during the time I was in service. Highly professional and trustworthy. Mr. Jacob Lambert was super attentive, polite and highly professional with me and explained to me in detail everything before, during and after the arrangement, his attention was excellent. I am super happy with the work they did and I recommend everyone to go with them to fix their vehicle and if they have hybrids (hybrids) go with total confidence that they work very well. 100% satisfied and 100% I recommend it to everyone I know