Taylor Tripp was the face of this club, every time I came in she made me feel at home and made the gym the highlight of my day, she used to be mainly at this location but I think is now at Yale. She was in charge of the front desk staff here and her presence still remains! She did a great job training this team and the new girl who took her place is so sweet! They make the gym enjoyable
No matter if youre a professional body builder or a Senior looking to keep fit this is THE place for you. The gym is BIG and affords its members room to breath and to do what you want to do without waiting for a machine or weight to free up. The best part is the staff that wants to hear not just about the things you appreciate at Genesis, but the critiques you could offer. Look at it not just as a gym, but a club!@SK
This was by far the best experience with a gym! The new management is so helpful and kind, and the gym is full of quality equipment. The prices are so affordable, considering the amenities that are offered as well as having 4 locations. I felt very welcomed by all employees as well as the trainers who gave me free sessions to help me get started. 10/10 would recommend. This is a very professional environment, and very welcoming to me as a new member! I also love the group classes!!
Been going to this gym for over a year now. I love the layout and the space. The staff are all very friendly. Would recommend 👍
This gym is perfect for everyone no matter their skill or fitness level. The staff is friendly and attentive without being overbearing or obnoxiously aggressive with their sales and promos. If you want the quality of an elite gym without the $$$ price tag, I highly recommend this gym. Tell them Jackie B sent you. You’ll thank me later 😉
Actually sat down with me to talk about my fitness goals. The environment is very friendly, everything is pretty clean up to date. They have an all women’s room which is very good for some women that don’t feel comfortable working out around guys. Will the fitness manger always checking up on me and my friend making sure we are reaching our goals! Definitely recommend for anyone starting their fitness journey!!
**UPDATE**— went to use their showers and they were really gross. Seems like no one ever washes them. Sauna can use an update of material as well.So far so good. Joined a few days ago. Everything looks clean and well kept. Love that they have a separate women’s workout room. That’s where I do all my on-the-mat body workouts.
LOVE working w/my personal trainer & gaining confidence (through knowledge) on how to do exercises and how to use the equipment correctly!!! My coworkers, doctors, & family are excited to see me be consistent AND happy in my fitness journey. Visiting my gym has become a mainstay in my routine. 😀💪💦😎
I travel to Tulsa frequently and I have worked out here before. Yesterday the air conditioner was out, and the outside temperature was over 100 degrees. The people at the desk failed to mention this bit of information, but had no problem taking my money for a day pass. I find this very unprofessional and I will not be going to this place of business again. I do not recommend a place like this that puts profit before people.
Love this gym!! The front girls are so super sweet!! My son absolutely loves his trainer Emmett and I Love Allison Riggs 9:30 classes!! This gym offers it all!! Also my 3 year old loves taking swim with Mrs. Taylor!!! Ok and one more thing I love the day care worker in the mornings !! She is the sweetest thing! My kids love her! Definitely a great place to get healthy and find community!
Will always makes the workouts fun and interactive! Love coming and it gets me pumped for the week
Been a Member for a little over a month now and its great! The facility is always clean as can be and Josh and Dalton were an incredible help to starting off my membership for me and a few of my friends.My only suggestion would be waxing the courts and/or daily dusting and mopping. I understand many people are there throughout the day so its tough to keep up with constantly but it does get quite dusty.
Taylor Tripp and Rania are the highlight of the desk. They talk to me every time I come in and ask how my day is going and make it feel like home. Will, the fitness manager has helped me every time I have asked, even the silly fitness questions I have, he answers. The group fitness classes are so much fun and welcoming for all levels of fitness and the instructors are amazing at modifying any of the workouts during class for you.
I was searching for a place to keep up my workouts while I was on a business trip. I found this place and I am impressed with the entire experience. The staff was helpful and friendly, the gym was clean, but the best part was the Zumba class that I took with Alexandra! The music was good. She was motivating, had great energy, and made me feel welcomed. Will be back on my next visit!
All of the equipment is WELL PAST its end of life and it cosmetically shows. Not much being “reinvested”. The outside looks nice then you spend 10 minutes inside and see why it’s dead at peak hours. I also don’t think women feel safe there from the number of them at said hrs.
This is definitely the best gym to go to. The staff is great. Great equipment! And the Make the best protein shakes!
This has been the best gym I’ve been to, they really help me learn new workouts and really take the time to go over my goals, I feelComfortable coming here everyday, I love the energy the staff provides and will the fitness manager is awesome!! Machines are always clean and updated! Also love the hot tub.
The equipment is up-to-date with lots of options for different workouts. It is clean and very well maintained including the pool area. The staff are friendly and very professional.
They explain everything to me the gym membership here is great friendly staff
The day time crew never shies away from helping anyone out and the entire staff is always friendly. All in all the vibes here are second to none!
I was visiting a friend in Tulsa and popped into one of the Zumba classes here. I can’t say enough good things about the energy and style our instructor Alex had. You can tell she loves what she does! The whole facility was clean and welcoming.
Will is very great and helpful. Helped me get my gym membership and walked me through every thing. It’s a great gym! Very much recommended and ask for wil.
No wonder this place was always empty! $57 to join - next month’s bill ($57) billed 4 days later (that’s $114 in four days), $200 cancellation fee when you object = $314 all for one hour in the gym, because “the contract is pretty strict, there’s nothing they can really do about it.” Used car salesmen don’t even have a hustle that good. There’s NO WAY I could ever recommend this place to anyone. Ever.
Best Gym Around! Enjoy early morning hours!
Awesome location! Love the pool and hot tub! There’s always plenty of equipment for everyone and the classes are so fun! I love group power with Kayla!
Great club, clean, nice staff. Bomb smoothies if SK makes them for you.
This is the best gym in town. If your looking for a trainer ask for Will he was awesome and is great at what he does!
The Zumba class with Alexandra was so fun! I forgot I was working out. She was amazing! I will definitely be coming back when I return to Tulsa.
Joining Genesis Gym has helped me get motivated to take care of me again. I love the Zumba classes they are a workout everyone should try out. Fun and energetic.
Been coming here fir the past 3yrs and love it 24hr gym on the days I need Its the best . ..staff is awesome
I am considering a membership at this time. The staff was really friendly. If I get a membership here then I will post again after I am there for a little while and let everyone know how it goes.
Generally the gym is great and well kept. But there are many times the floor in the bathroom and showers are dirty
I love Blast and Power!! I have taken them for years and Love being in Kayla’s classes! She pushes me to work harder!! The other instructors are great too!!!
I received an email for a past due balance months after I canceled my membership… 😒 lack of Communication
Excellent trainers who care about your form and performance. Clean facilities, complementary soap, shampoo and conditioner in showers. All of the equipment to build myself up the way I need.
So much better than BA location. The shower is hot, and the pool and whirlpool is deeper
Clean clean clean!!! The staff is absolutely amazing!! Shout out to Rania!!!Thanks for all your help and being super helpful!!!
This is by far the worst gym I have ever been to in my life. TLDR: Scammers, Debt Collectors, Inability to provide account information.Not the gym itself but the incompetent management and employees that hardly know how to handle their own jobs.January 2020, I signed up with this gym to have a personal trainer, i was determined to get my life on track and I was excited to start this new journey with knowledgeable trainers. Boy was I wrong. Once Covid hit and we couldnt go into the gym for a while, I was still getting charged for the gym even though I couldnt go there! Imagine spending $350/month for not even getting to be there. The gym re-opened a couple months later, but my personal trainer hated his job and it showed, he eventually quit and I was given a new trainer (~August 2020) someone way more capable and knew what he was doing. He told me that my last trainer must have not known what he was doing because my form has been wrong, the workouts I was doing for 6 months were all wrong for me and everything. Of course, that was defeating to hear that 6 months of all this work was all for nothing and explained why I wasnt getting stronger or losing body fat!September 2020, I requested payments to be paused because of financial hardship. I couldnt keep affording $350/month and I needed the payments to be paused until my life started getting back together.After attempting to log in to my account, I found out that the manager that made my account never gave me the username or password to log in. He just made an account for me without giving me access to it. I called and asked for the information and they said I had to physically come in while the managers were there, which is difficult with their terrible hours! I told them I work during those hours and I cannot simply leave the job that pays me (during financial struggle) to go talk to someone. They informed me that they left a note for a manager to call me to get it done. The manager calls and I inform them I need my payments to be paused for a while because of financial reasons. They said of course! Is that all? And we end the call both seemingly happy. Then I get a charge for $350 and my account goes negative. I call them and say hey, I requested my payments to be paused to which I got a oh nothing we can do about it, theres not a note. So they never took note of it? But then the personal trainer said they see the note and the manager is lying?! So after several more phone calls of people saying theres no notes yes there is a note, they FINALLY pause my payments coming through. Which brings us to yesterday. June 2021. A debt collector informs me Ive been skipping payments on my gym membership, to which I called Genesis Health Clubs and asked to check my account. Some girl says oh well a manager will be here at 8am and I cant handle this over the phone, it has to be in-person. I show up around 8:50 am today, being told that a manager wont be around till around 10 am. But they can leave a note so a manager will call me about my account. Around 12 pm today, I get a phone call from a manager informing me she does not see a note about my account or payments being put on pause and theres nothing she can do till Monday. I informed her how there definitely is a note, because Ive talked to my personal trainer and hes informed me that theres definitely a note about my account.This is the WORST company to deal with. Ive never ever had to be so on the defensive over anything or anywhere with a company. The lack of communication between team members. The REFUSAL to give me my OWN account information is baffling to me. Why can I not have access to my own account that you take money out of?They refuse to believe me when I informed them about these notes that were taken. If there is not a note, then why did they stop charging me $350/month? Or even the base $50/month directly to my bank account?God awful communication. The worst display of professionalism. 0/100. Do NOT recommend. I will be contacting the BBB to handle your incompetence.
I havent had such a good time sweating in the Zumba class with Alexandra its been well over a year since my last experience in zumba in Washington stated. I highly recommend just not the day after leg day for a newbie! Loved the energy it was Fantastic!!
I love the Sauna. Love the Hot tub. I recommend this to place anyone
I love this gym & the community that has accepted me & made me feel so welcome. Doesn’t matter if it’s in group fitness classes or the free weight area everyone is kind. I’ve taken Cycle with Betscy & she gives you a killer workout & keeps the energy so high! Kayla in Power is a rockstar. So encouraging & helpful. Russ is so knowledgeable & makes sure that everyone’s form is correct so no injuries happen. Julie is a great Fight instructor. You can tell she has experience in boxing making it super easy to follow her & feeling accomplished after. Dawn is amazing & so welcoming in all classes. She’ll definitely make ya smile. I usually come in the mornings to use the free weight area & I love it because there are so many machines that me & my workout partner are always able to do the same movements at the same time. Thanks Genesis for making working out & being healthy so fun & easy.
Take the Zumba class with Alexandra and you won’t regret it! She always has a smile on her face and is guaranteed to keep you moving with a good workout.
Alex is the best Zumba instructor ever. I leave feeling so much joy and energy (and sweaty)!! She not only is incredibly talented but she also builds relationships with every single person who comes to her class. I can’t imagine doing any other Zumba class after going to Alex’s!!
Has been nothing but good to me since Ive been here and started a membership everythings great and excellent clean as well and also have sanitary spray bottles and paper towels just in case you want to do any self sanitation on equipment .... Must try them out and start a membership
Do Not sign anything with this company. I had covid in November and have been tring to stop the $60.00 a month fee. They charge me again for may! I have called to try to take care of this matter to no avail! THIS PLACES BUSINESS PRACTICES SUCK!!!! I will be going to my bank!
If I could right a zero star rating I GENUINELY would unfortunately I cannot.However if you’re looking for a gym that suits all your needs please DO NOT go here. It’s nothing but a scam for your money and time. They’re staff(not all) but some are very rude and have no sympathy or their customers or they’re financial situations. Just a note.If you ask for a refund don’t look forward to them giving you one. I have asked at minimum twice now and it has been coming up to 2 months and no refund yet still.
Rania at Woodland Hills is amazing. Very professional and always cheerful and helpful. We love her.
I love Genesis health clubs!! Friendly staff! Great atmosphere! Staff that cares about your health and your fitness journey.
It’s a really good gym never crowded and plenty of equipment.
So far so good. Only 2nd time in the facility. Have never been to a club so Im using trainer and learning. At 59 its a chore to try and get healthier than I am. Determination and great facility with all kinds of equipment will help once I learn to properly use it. All the folks are friendly, attentive to my needs, and provided a great experience as of today.
Best gym staff ever! Taylor and Rania are so welcoming and make my workout experience so fun and enjoyable!!
I love all the options I have as far as machines and classes go. Great gym!
Incredible smoothie makers on staff @SK
Great gym! Love the Zumba classes!
Ruth Ogburn : Bernie is a GREAT instructor, we’re grateful to have him.
Very great gym! Love how clean and organized !
Rania & Taylor were very welcoming people, they make coming here more enjoyable.
Kayla is always a joy in class. She always remembers us and makes us feel like she is motivating a friend
Will doing great job time, and every staff here doing awesome job love this place .
The absolute worst customer service!Thry claim to give you 3 free months. All.bs
Will is a wonderful trainer and friendly.
Love Zumba. Monday & Thursday @ 5:30 and Saturday @ 10!
Where do I even begin. Lets start with cleanliness. This is where the 1 star comes to play. No sanitation done except for a few employees, Will and heather being some of them. It says health club in the name, should read sess pool. Management has as much experience as I do fixing cars. I dont fix cars.
They are the best at taking care of the kiddos while I workout !
Fun & a great work out love the pool & hot tub
Love how the classes are included with membership, the pool and hot tub are on point!!
Wide open, clean and fully equipped for any fitness goal you have.
This is the best health club I’ve ever been to! The gym stays immaculately clean. The staff is warm and friendly they treat you like family! The managers Dalton and Ben are knowledgeable and out going! Also the best prices I’ve come across!
As someone who takes their fitness and overall health very serious, I HIGHLY recommend Genesis Health Clubs as not only a great facility but also a great family to be a part of. I had in the recent past tried to find a place to fit in that could help me accomplish my goals and no place had embraced me more than the members of the team that is only growing at the Woodland Hills location. The Assistant Manager, Dalton, gave me my first tour and run down of the facilities and never once tried to sell me on anything. He let the floor speak for itself. With many of the nicest machines and stations set up that I have ever seen, I was instantly intrigued by the class of the establishment. Not to mention the training pool, jacuzzi spa, and eucalyptus sauna. I decided to play it cool and when it came to talk numbers, in my head I had already planned on joining simply because of the world class equipment and amenities, Dalton proceeded to tell me all about how his goals for the club were not to break the bank but to build an environment which was comfortable and affordable for anyone seeking to become the best version of themselves. With signing the dotted line, I was instantly offered a delicious protein shake (for free) and a few training sessions with the best of the best trainers!Not to mention the front desk ladies are there each and every time I walk in with a smile on their faces, greeting me and wishing me a good workout. Any questions I ever have for them, they are more than willing to help out and give me all the assistance needed.In all my years of searching for a “home gym”, I finally feel at home at GHC.
I joined this gym 2 years ago and I have never enjoyed a gym more than this place. I truly feel like I’m at home!! This gym is a community and you are treated like family. Every goal I have come in here and smashed I have been congratulated every step of the way. My personal trainer Will McDowell has helped me reach new levels and Rania from the front desk is always super kind to me. Dalton Franklin has always encouraged me to keep pushing forward. I truly appreciate the staff at the Woodland Hills location!!
Checked the website to see if I needed to bring a towel. I showed up to swim some laps and shower and the girl at the front desk didn’t know so she called the guy 15 yards away to ask. It turns out your towel service isn’t in service yet. I could have just brought a towel. Instead I just went home disappointed. Also why have a girl at the front desk if her opening response to a greet you is an audible grunt like huh. Like she was in bed and was all the sudden teleported to the front desk of a gym having to deal with me expecting to check in for the first time?
Have been going here for years when it was still Gold’s gym. I really like the group classes, instructors are motivating and make it a fun workout. You make as challenging for you as you like or adjust to your level. I like that they have a variety of different classes to switch it up. Try it out to see for yourself.
This gym is Ehh. Idk man they try but it can do a lot better. Especially with the machines and overall cleanliness. I like the basketball court and the pool tho but would be better if they had a Sauna in both the mens and womens locker rooms instead of a general one. Also theres no towel service.
At night they dont check your temperature, depending on who is working. Customer service is terrible, I have been trying to get a refund for the time the gym closed during covid because I pay in full every year and to date still have not received it. Also, I stopped daycare because of covid concerns back in April or May when the gym reopened so I asked them to stop charging me for it and taking the money from my account.... they didnt and I have had to report Genesis 4 times to Amex as fraud and Genesis is still calling me asking for money for day care, Ive told them in person, over the phone to the club and over the phone with customer service literally about 6 times.Update 12/04/20: on 11/30/20 I emailed that email address that the club told me to email in response to my review on Google but I have received no response from the club which is not surprising to me as I have also not recieved promised call backs regarding the billing issues since March. I couldnt figure out how to attach the screen shots of my un-replied email to the club or I would have
Great gym with great prices! Always so clean and weights put away. The staff are always so helpful. Have been going since 2015!
Definitely not the place to go if you have any concern for Covid or flu. Went in to freeze my account and not a single employee or guest had on a mask. They looked at me like I was the wierdo for wearing one.
I love the variety of classes and the energy of Kayla is so contagious!!!!
I have been a member of this gym for a long time! I love all the classes! I just took my first G-Cycle class this morning and then a gentle yoga, both with Jenny. She was wonderful, so motivating and so very helpful! I can’t wait to go again.
This is the best gym in town!! Dalton Franklin is a great manager and really helps motivate me through my workouts. The front desk staff is very friendly and is ran by a great manager. Taylor Tripp makes sure I am greeted warmly every time I come in. And the fitness advisors Ben and Colt will put you through a great workout whenever you ask!
The best place ever!
As a former employee at genesis overall I would not recommend this gym I have seen many people screwed over in memberships. Also they aren’t very professional in the way they handle serious matters. In my opinion it’s a very shady business..
I was a member here for over a year. I had cancelled my membership expecting not to be charged again. I have it in writing from corporate. I was charged again today after not being charged for 2 months. I tried to call their corporate number but I only got a busy signal. I also reached out on Facebook with no response.
Long story short: I went in to apply for a job and they used the information for my application to constantly call me about memberships.If you’re looking for a great gym go check out Obtain Strength that is down the street. It’s locally owned, no contract, less expensive and a great facility that is 24/7 access.I went in because I have previous experience working in a gym, and wanted to apply.After I was most of the way through the application the guy told me that there’s pretty much no way I would be hired unless I bought a membership first. While I completely understand hiring from within-it was a kind of weird the way they went about saying it, because immediately after he started trying to talk about canceling the membership I have now with another gym and coming in to sign up. It made me feel really awkward (as I was finishing my application). Of course I would work out there if I had ended up working there-but the push for me to sign up ASAP seemed to be the priority even though I had not even had an interview. It was super weird and uncomfortable, and I left with the guy telling me “you can come in tomorrow, my boss might be able to do an interview if he’s here, but we can get your membership set up.” What?I left with no intention of ever going back. They were so pushy. I don’t think you should ever have to purchase something in order to be considered for a job.But it didn’t stop there- they took the information from my application and started using it to call and leave voicemails DAILY about all their deals on memberships. I would understand if I had gone in to try out the gym and had given my information that way- but they had taken my information from my application. This is completely unacceptable. I had to block this gyms number to stop the constant calls.
Very solid. Shoutout to @Joshua C.
Awesome place
If your out of shape Genesis is a great place to get back into a better shape. No ones there to judge and everyone ive seen or talked to are nice and we all encourage each other.
I’ve had a wonderful experience with Genesis Health Clubs for about three months now, they’ve helped get me into some of the best shape of my life and I can’t wait to spend more time here. If you want great results talk to Dalton Franklin and enjoy the great atmosphere.
I really only go there for the treadmill, but they have a pool and its not super crowded in the morning. Even with half of machines out of use because of social distancing, I can find a free treadmill.
I was debating on joining this gym and after reading all of the reviews, I am happy with my decision not to. I feel bad for all of the people that this place has scammed. Sad, sad. People who have been scammed should get a lawyer, there’s enough proof in the reviews to have credible evidence because it seems this place has made a habit of it.
My favorite gym to workout at.
Golds Tulsa has everything you are looking for in a gym and more. I have absolutely loved the personal training opportunity the gym provides. My trainer,Jordan Patrick, is phenomenal! I have never met someone so motivated to help me reach my goal. She has helped me change my life and believe in myself! Her knowledge is broad and each workout is so amazing. I absolutely love going to the gym now and never thought I would. The people who draw me there most are the trainers as they all make you feel like you can do anything and will help you attain your goals. There is a broad variety of equipment and the general manager, Eddie, is eager to make sure your experience is a positive one. Their kids club is truly a blessing! Martha and Theresa make each child feel like they are so special. I cant say enough positive things about Golds and encourage everyone to come in and check it out. If I can workout, anyone can.
Loved Silver Sneakers! Grace is amazing! Update: 2021- Bernie is a great instructor in Silver Sneakers class. Lots of fun! Staff here are amazing!.
Customer service is awful here. I came in a perspective client and was never offered a tour. The girls at the front desk had been extremelyrude. Online website stated that they were running a free one week pass promotion - this wasn’t the case. The girls at the front desk told me I had to pay $15 dollars just to watch my friend who is a member work out. Won’t return.... They also don’t have towels out anywhere.:.
Adore this place. Empty for Swimming. Not crowded when I was there. I didnt have any issues with waiting for stuff I needed. Kind reception.I had a luck to visit some group trainings also. The trainers are amazing. Thanks thanks thanks. I love them all.
Beautiful gym, large, very well equipped, pool, sauna, AND steam room. Start is super friendly. I came in a year ago and was not made welcome, but it looks like theyve really made some improvements!
Been working out for 15 years and was completely unimpressed. Went to Golds for several years before leaving town. Costs 2.5 times as much as Golds and is more or less the exact same package. They dont allow single day passes to prospective clients and the gentleman trying to sell it came off as a bit of a jerk. Save your money and go elsewhere.
I have been a member for a couple months now, I am very pleased with every part of the Gym, the staff is very friendly. And they are always ready to help with any issues that may come up. I would like to comment on the help full the managers at the 6612 store, they are much more open minded, more than a lit of people in my life. And I want to praise the workers for a very pleasant experience. The Gym I clean and run like some gyms it smells good, when you walk in your nose is pleasantly surprised. It just smells like a business. Not a bunch of swatting people, so I am more willing to stay there longer, than other gyms.
Everyone is so friendly and helpful
I love the classes at this gym and the commitment of the trainers! Everyone here is so encouraging. If you want a family friendly gym where you will feel like a valuable member and not just a number, this is the place.