Definitely deserve a 5 star rating. Saxon and his team are awesome.............from finding the right vehicle and fitting it to my wifes needs to special financing to help make it all happen.......very thankful.
WOW!! I have never seen this level of customer service. The entire team made me feel like part of their family. As I set in the waiting room watching a wonderful TV, I was updated 3-4 times by the owner. He explained every step of the process and went way above to assist me. We about a year ago purchased this seat after doing some research online down in Tyler TX. The unfortunate part is when I looked for a dealer location her in Oklahoma nothing came up on my phone. So we drove 5.5 hours to get it installed. Had I found them before now it would have been far easier for making the purchase and install.I was having trouble with the seat not going in and out and made an appointment last week for today. Well having doctors appointments we had to use the seat before our appointment today. Well low and behold it locked up open and I couldn’t shut the door. I called and explained my situation and the owner walked me through the process to manually close the seat so I could get there.I am 100% satisfied, above and beyond my expectations.They are some of the most gracious, kind, and caring people I’ve ever had the pleasure of doing business with.I would HIGHLY recommend them to anyone looking for service on their handicap equipment or to buy or rent a handicap van. They operate with the Highest integrity in all they do.
Saxon and his team are wonderful people. Very knowledgeable, and if this is your first time purchasing a handicapped vehicle, he will guide you from beginning to end. By the end of the process, he became more of a friend/resource/teammate rather than a van salesman. Thoroughly appreciate his attention to detail and his patience with my loved ones going through such a difficult time in their lives. So wonderful to have this place available right here in Tulsa and be able to get the van serviced right there at the same location. One stop shop. Thanks, Saxon and team! You guys rock.
I recently had a Turny seat installed for my 7 yr old daughter in our 2016 Toyota Sienna. Saxton was very knowledgeable and helpful in figuring out the best fit for my family. He dropped me off and picked me up from Enterprise which was great since I traveled from out of town for the installation. I felt confident in how to use the turny seat before leaving the office. Thank you Saxton for all your help. I need to bring you a container of animal crackers, lolAnd Paisley loves the fact that she can easily operate the controller!
Sister went to get van serviced.
We brought our old van to them years ago, and CARL and ADRIANE were so knowledgeable, dependable and patient with us. I told Carl- when it comes time for a new van, WERE COMING HERE!! We did! Everyone is great.
Extremely responsive and courteous, couldnt have had a better experience. Thoroughness immensely appreciated.
Very good equipment for handicap. BUT none of the companys that rent this type of vehicle allow for many miles $100.00 a day plus tax =$113.00 and 125 miles per day or 25 cents a mile. So if you need one to go out of town better open up the wallet. Cant go far...
We are on our second Toyota Ramp van since 2005 from HVS .... Kelly Jones ( sales ) and Carol ( service mgr. ) are the BEST! They always welcome you with open arms and listen not only to problems with vehicle but are truly supportive, compassionate, and recognize if you are having a stressful day. THANK YOU.Shout out to Adrian ( service ) who gets us back on the road again and always offers tips to maintain our vehicle. You are excellent in what you do.Thank you for all your help over the years, we wouldn’t go anywhere else!
The people at HVSU are the most knowledgeable in the industry. Their wheelchair accessible vans are also the highest quality in the industry. Please check out their vans and services. You will be impressed!
WONDERFUL CUSTOMER SERVICE WE ARE VERY HAPPY WITH OUR VEHICLE
We bought our van from them. Excellent service! Saxon did a great job. Carol in the service dept. is excellent, along with her guys in the shop. They go above and beyond. I absolutely recommend them!!
Theres nothing bad to say, these people are extremely nice and will treat you like a person, not a number.
Everyone was polite and explained what was wrong. Made appointment to come back. They were ready and on time. They made sure we comfortable while we waiting. Will use them again.
I have bought a car and just got my 3rd van from hvs and they continue to offer excellent service! They understand what my needs and wants are and deliver.
Bought my transit van here best purchase I have ever made! Friendly staff and no hassles!
They did a great job, very professional work, friendly & helpful staff.
Great job people were very nice
I got my hand controls from here. Really nice people then. But I went in a couple months ago to ask a few questions about lifts and ramps and to see if they would be able to give me the things I wanted and needed in a SUV modification and I felt like I was being talked to like I was stupid. Unfortunately, I live in Tulsa and I believe this is only or the closest place I could get a modification done; however I am leaning toward just sending it to OKC or Fayetteville.
HVSU has been great to work with. We love the vans they sell!
I have worked with Betsey and Saxon over at HVSU and always had a great experience.
They put my lift in and it works great
When you have a wheelchair and you need to travel and cant you can rent
All your handicapped vehicle needs..