We had a pipe leak during the ice storm and it was a big fiasco. Daniel, Jessie and William and Josh were incredibly helpful, friendly and professional. I spoke at length with Daniel and Josh multiple times about the situation, options and costs. They were both actively involved with my insurance adjuster trying to help me figure things out. They went above and beyond in so many ways. Also, the work they performed was well done in a timely manner. I especially appreciated the care they gave me through this entire ordeal. I really enjoyed working with and getting to know them. They helped make a difficult situation much more bearable.
I called ODR after a pipe burst and flooded my business during the ice storm. Although Im sure they were swamped with other calls, they responded very quickly! They were knowledgeable about every possible scenario that couldve arisen during the course of our time working together, and I was impressed by the way they were always thinking steps ahead. The owners and their team were very respectful of our property, and very ethical in their approach to business. I would highly recommend this company to anyone in the midst of a disaster!
I cant share enough positives about this company and their whole company from project managers to accounting and the work crew. They were undeniably the best crew to trust with my project. Everyone who comes in our home is so impressed with their workmanship. Thanks so much to all of them, I greatly appreciate all their hard work and effort in our project.
This company offers an extremely professional and friendly service. All the people I interacted with were excellent.
ODR did a wonderful job for us when my office flooded. They were here within 2 hours and had it dried out and cleaned up within 3 days. They communicated well. I highly recommend!
We are very pleased with all the employees we have worked with. They have worked hard in every aspect of our project. The team communicates very well, always answering our phone calls promptly. I would definitely recommend them.
Daniel and his crew were very timely, professional and went over and above the line of duty to restore me better than I was before. I highly recommend ODR!!
Right after I called and left my information, I had a call immediately. They were out that day to see what had to be done. The next morning, they were on it. Great job and YES, Id definitely use them again.
Very quick response to our water loss, professional technicians and paid attention to cleanliness during the repair work. we are 100% satisfied with all aspects of the repair. I would highly recommend them for people with claim property damage to their home or business.
This company is top notch! Family own and operated - Very honest and professional. They were able to walk me through the restoration process for my roof and additional water damage. I felt very comfortable dealing with them as opposed to the several contractors that had come to my house prior. Our family recommends ODR !
The ODR team was fantastic meeting our water damage needs. Quality and friendly staff who went the extra mile with the small things. Hopefully will not need their services in the future, but if so having ODR do the work is a no brainer!
ODR did such great work and in a timely manner. We appreciated them giving us step by step progress as they did the work. Would definitely recommend Oklahoma Disaster Restoration.
Jay and his team are always very professional and get the job done. We would not have found the cause of our water issues without them. We highly recommend them to everyone.
Had a great experience with ODR. We recently bought a house and we were moving in. We needed someone to clean the carpets before the movers showed up that day. They were able to work us in that day and able to get the pet odor out. The technician did an awesome job and was very knowledgeable about the work. Will definitely use them again! Thanks again!
Great company to work with! Everyone is so friendly and they are very thorough. Lisa
Brett was so friendly and welcoming on the phone and was able to fit me into their schedule quickly. Daniel and Jesse came out to the house to do the carpet cleaning and they were polite, courteous, and efficient, and they were on time! I did the economy package cleaning and it was definitely worth the price. What a pleasant experience all around!
I had an issue with a room in my office flooding repeatedly due to multiple issues, which we have since addressed but OKDR was VERY quick to respond every time I called. They were professional and quickly took care of the water minimizing the impact completely and at a very fair price.
Everyone that works with this company that I have had the pleasure of working with has been excellent. They have been a huge assistance in helping me after my home caught fire. They were very quick to help, and presented me with many different options to find what suited me best. Billie in particular has been excellent. I would highly recommend this company to anyone in a similar situation.
ODR came out quickly and the servicemen were clean and professional. I was very satisfied with all aspects of the job!
Always helpful and they do a great job on my rugs every year! I have several dogs, so it is wonderful to get my rugs cleaned and looking like new! Plus they have repaired chewed corners for me and extended the life of my rugs! Highly recommend them for rug cleaning!
We had very extensive water damage from a broken upstairs line. ODR worked with us, insurance adjuster, mortgage company inspector, numerous individual contractors as well as several ODR crews. They all did a great job. We had to have furniture moved and some placed in storage during repairs and were especially impressed with ODR’s Christie and her team. We felt they went above and beyond in handling and protecting our items. In total, the job was completed timely and as expressed and expected. We hope no one ever needs their services but if you do, we highly recommend ODR for their honesty, professionalism, attention to needs and detail and overall assistance in making a very bad situation as tolerable as possible.
Daniel and Miguel were exceptional. They really went over above and beyond in taking care of the carpet cleaning and personable skills. I highly recommend ODR in any disaster relief situation. If you just need a carpet cleaning or a major restoration. Theyre of great caliber, and highest quality.
Unfortunately, our family experienced the loss with having a fire at our home five years ago this week. My wife and I were talking about that experience and I felt that I should share briefly our experience with ODR. Our family had been through some rough times over the 20+ years of marriage, however, none of our previous challenges compared to the stress of loosing everything in the matter of minutes. The night of our house fire our three kids ages 7, 10 and 13 were already asleep and everything happened so quickly that they were rushed out without any clothes or even shoes. Somehow we were able to buy clothes and get our kids to school the next day. The next three days are still a blur and my wife and I remember that we had not even spoken to each other except to see what we had done each day regarding our kids and living arrangements. In short, it was any awful experience. What I can say is every individual that we worked with at ODR were amazing. The thoughtfulness, concern and care for what little that we had that survived our fire was nothing short of extraordinary. Each employee from ODR went above and beyond just attending to our needs, but took time to see how we were doing. I hope you or someone you know never has to experience such a loss, but know this that all the people at ODR see not only your loss but also your emotional needs as well and therefore I am able to recommend ODR with the highest level of confidence that you will be not only taken care of but be cared for with compassion. For this I say thank you (ODR) for being there when we needed help and didnt know what to do next.
Our house was hit by a tornado in 2016. They did an amazing job of removing and storing our belongings, rebuilding our home and getting everything moved back in.
ODR is a locally owned business in the Tulsa area. We have used them for many years to clean the carpets in our home. They always do such a great job & the techs are very detail oriented. I recommend them to all of my friends who are needing their carpet, tile or upholstery cleaned. Great company & great owners!
Restored my office after a portion was severely damage to its original shape in a short amount of time. Did the job with professionalism and a high level of quality.
On October 25, 2017 ODR Carpet Cleaning cleaned my office carpet. They were able to meet the deadline I had and provided excellent service from the time I called to schedule the cleaning to the time the technician who arrived on time! I would highly recommend ODR to anyone who needs any of their services based on the customer service I received and how clean my carpets are.
I have used and recommended Oklahoma Disaster Restoration for years. They do it right the first time and consistently exceed my expectations. They are the only restoration company I recommend to my clients and friends.
Our small animal veterinary hospital has tile throughout the reception area, exam rooms and treatment area. The tile is about four years old and even though we clean and mop daily the tile needed a professional clean. After Oklahoma Disaster came out to examine the tile, take measurements, listen to some of our concerns and give us a quote, we decided to move forward with having them clean the tile. They were willing to come in after hours so it wouldnt interfere with our business. They sent a crew of two employees to get the job done. The crew was friendly and professional! They did an outstanding job of getting not only the tile clean, but also the grout. They were very careful not to remove grout as they cleaned nor damage the tile. Our tile is not smooth and they carefully and tediously worked to clean the indentions where the dirt was built up. Highly recommend.
While I was out of the country pursuing an adoption and my husband was home, a $5 part on our toilet burst and flooded the house at 3am! The ceiling caved in downstairs and there was water everywhere! What a nightmare! Fortunately, my husband called ODR and they dispatched right away to help control the mess! While they were drying and cleaning out the mess they inspected our ceiling and noticed a split joist! They repaired the joist, put a ceiling back in better-than-new, and replaced our flooring downstairs! I came home to an even BETTER looking house than when I left! I couldnt be more thrilled with their service, personnel, communication, and timely and thorough renovation process! Weve also had them clean our carpets before and have been exceptionally pleased with the results!
I was so blessed by Oklahoma disaster restoration after having water damage in my house their mitigation team had to come out and remove furniture and rip out ceilings to dry out. I had expected my house to be a mess that night after they worked. But all my furniture from the damaged room was neatly arranged in my living room to where I could of actually left it like that for good. I was so impressed by their neatness and order!!! They were also there for me to text at anytime while the drying machines were running in my house. All workers were super friendly and even funny!! The owner rocked, she was totally involved in the whole process making sure I was taken care of!! I am well pleased with Oklahoma disaster restoration!!
Our home was hit by the tornado in may 2015 and o.d.r. came to our help. The night of the storm, in the middle of the night in the still pouring rain, the owner himself came to our home and tarped the very large hole in the roof. Over the next few days they came and packed out all our belongings, cataloged them, and stored it all for us until our repairs where completed. Every person we worked with where kind, considerate, and caring. Especially Billi, Jay, and Donnie. I would recommend them to anyone.
The crew is knowledgeable, friendly, worked with me on my budget as well as very professional. If the need arises i would use them in the future, no question.
ODR restored my house to great condition after a leaky roof caused much damage. ODR goes the extra mile and pays attention to detail. Thank you ODR!
Great and easy to work with.
We had damage to the framing on our garage door. We contacted ODR and L.E. Shawver came out to access the damage. We were afraid it might be foundation damage but he assured us it was only the house settleing and gave us advice on the repair. He was very professional and curtious and saved us a lot of money as the repair is something we can do on our own. We will not hestitate to call this company again if we ever need repairs.
Woke up in middle of night to find water all over my kitchen due to a faulty ice maker. Not only were my hardwood floors ruined but the garage below had extensive sheetrock/insulation damage. ODR responded immediately to my emergency. They were very professional, courteous, and respectful. They completed all work on time as estimated. They have been prompt to come back out for a few minor touch ups that were missed during the final inspection. I would recommend Jay and his crew for any repair or remodel job. Thank you Jay, Tammy, and all the ODR crew for helping me through this very stressful situation.
Charged excessive prices, and exceeded agreed upon repair costs. Substandard work, on several areas of repair. Used cheap paint, and took months to repair a job that should have taken only a few weeks.