Drain backed up in my garage and flooded my living room, dining room and hallway! I just had hip replacement surgery so this couldn’t have come at a worse time! All my wood floors had to be ripped up and I lived for more than 5 days with what felt and sounded like 100 ginormous fans blowing constantly. All my furniture got moved to a pod in the driveway. During the course of this disaster my cat went missing (she’s an indoor only rescue kitty)…now comes the GOOD part…..Andrew, Brandon and Tyrese opened and thoroughly searched the pod and found Minnie inside the couch after Brandon heard her meow. She would not have survived another 24 hours inside the metal pod in 90+ degree heat! If I could adopt these young men I would! This company was thorough and professional. I am totally impressed with the service they provided! I’m so glad my insurance company recommended Disaster Hero!!!
Tyler was so responsive. Forest Park Christian Church had a pipe burst, and ESR was out there in no time at all! They walked us through every step of the process and even helped with our insurance navigation. I highly recommend ESR. They are good people!!
I had a wonderful experience with ESR! They came out in under 45 min and were extremely thorough! Miranda put my worries at ease with being knowledgeable and understanding. She dealt with everything super fast! I had a team out and all things cleaned up super fast. Super thankful for her and her help with the insurance. The original rebuild adjuster was not a favorite and it definitely felt rushed only to put me on the back burner.I was glad to have her help with understanding how things work and what I needed to next.Amazing!!
I had to call ESR when the arctic storm came through and pipes were burst all over town. ESR came out in two days when it took 2 weeks to get a call from the wait list of other companies.They were professional, walked me through the process every step, were thorough in examining the damage in my unit, and took great care of my personal items during the flood cleanup.The billing process was great, they worked with my insurance and I didnt have to worry about anything. I would 100% recommend them if youre in need.
ESR did a wonderful job. We had a water leak in our wall. Mold was growing in the carpet and along the baseboards. They cleaned and dried everything and removed the mold. Then they sanitized the room. Not only did they do an excellent job, they were very quick to respond. They were very courteous and caring. We are extremely happy with their service.
Great work! Responded very quickly and treated us with excellent care! Will use again for all my properties!
Miranda Deal (Dill?) has done an amazing job, they held up on their end on what they said they would. We appreciated them a lot!thank you --Sheila Patterson - (Barbara Langs daughter)
While replacing a hail damaged roof doesnt rank up there with tornado or flood damage, it is still a challenging experience. ESR Disaster Hero met with my insurance adjuster and worked closely with my insurance company to guarantee the job was done professionally with top quality materials and workmanship. They met their promised deadlines and had a manager here in conjunction with a supervisor to ensure the permits were acquired; coordinated city inspections; and made sure the upgrades noted in their quote were delivered as promised. Their communication throughout the job was great and they were a pleasure to work with. He liked their approach so much my neighbor selected them to replace his roof!!
Miranda and her team were so easy to work with. She answered all of our questions. The clean up was quick and thorough. Great experience with ESR.
We had a water line break in our wall and flooded most of the down stairs. They came out quickly in a Sunday afternoon and got started. Water remediation is done and Jimmy and Andrew have been great and very hardworkin . Miranda has been great dealing with the insurance adjuster. Very responsive group. So far I am very pleased.
ESR has been absolutely amazing in helping us through a major plumbing disaster at our house. Our house was flooded by a sewer backup. ESR came out immediately and have helped us through the insurance maze and got everything cleaned up and sanitized. I really don’t know how we would have made it through this disaster without them! We are so thankful! I will recommend them to everyone!!
I really was impressed with the employees of this company and the great job they performed. Jimmy and Andrew were very polite, punctual, and very careful while moving my furniture out and back in while my floors were being replaced. They were quick, but careful and I really appreciated their moving technique.
ESR restored our home! Brandon and Jimmy worked with courtesy, sympathy for our mess, and great knowledge. After pulling out an old dishwasher, black mold was all over the wall. ESR came out very quickly, covered it with plastic to contain it, and gave us a fair quote to remediate about 8 feet of wall behind the kitchen cabinets. This was Christmas week, and office manager Miranda was sick, but she prepared our quote from her home. She was so kind. Brandon and Jimmy were so smart, and they were done in only a few days in our home. The kitchen was tented with black thick plastic, so no mold spores escaped as they ripped out the affected sheet rock. No dust got in our cabinets because they carefully sealed them with blue tape. They thoroughly cleaned all surfaces, with vacuuming and anti-microbial cleaner before they left. We highly recommend them!
The project manager (Matt Kozma) for a complete roof replacement at our townhome complex was fantastic. Excellent follow-through; professional; highly recommend.
Excellent service! Miranda was professional and a pleasure to work with. Highly recommend!
After two rooms in our home flooded we werent sure what to do or what the next steps were, a friend of mine got me in contact with Tyler at Disaster Hero and that was literally the best decision we could have made! Tyler and his team are amazing and explained everything from start to finish and took care of everything! The longest process was working with the insurance company (but we expected that lol) They were always a phone call away if we had any questions or concerns and I felt comfortable with everyone we met. I would definitely work with them again and will definitely be referring them to family and friends!
Tyler is excellent! He sent Jimmy and Andrew to remove the bad drywall from a leak. They were guick, respectful and left the area cleaner than when they arrived! Thank you
I had a shower pan leak that damaged not only the bathroom but the master bedroom and closet. The ESR DISASTER HERO literally came to my rescue! Tyler coordinated everything with awesome precision, professionalism and a generous amount of caring for my understanding of all aspects of the project. I was very impressed by his responsiveness, I never had to wonder when he would return my calls, he was always there in record time! The people he sent to do the various repairs were also top notch. If you are looking for the very best, call my HERO Tyler!
Very professional crew! Thanks Rogers,Andrew, Jimmy & Ryan! I would recommend ESR hands down!
ESR disaster Heroes saved me from my home. I had multiple plumbing issues that had caused a lot of damage in my home. I called Tyler who showed up same day I called him. Tyler put me at peace right way with all that was going on, he dealt with the insurance company, his crew was able to start right a way literally same day. All I had to do was pick out tile and paint and they had my house done quicker then I could imagine. I have worked with tons of builders in the past so when I say they were fast with getting the work done I know. All employees were so polite and helpful and my house had a few surprises during the remodel that Tyler and his crew were quick to fix so I would not have to stress over. I had all of my down stairs remodel top to bottom and it looks like a new home. My home looks so beautiful now!!! Thank you Tyler for making my vision come true!! Also they were on top of keeping my house clean as possible during the construction, I appreciate very much since my family and I had stayed up stairs during it. I could not recommend a better company to use than ESR Disaster Hero if you you want a job done right and quick this the company to call!!
We had a leak from our upstairs bathroom into the ceiling below. They came out the very next day, got everything set up quickly. Great communication from the team. Everyone showed up when they said they were going to and communicated any issues thoroughly. Would definitely use them again if we have the need. Thanks for the good work!
ABSOLUTELY THE BEST! Tyler and his team are absolutely awesome! They are quick, professional, do amazing work and just all around good people.
We found a small leak that was caused by two of our windows not being sealed when we built our house two months ago. Tyler was prompt and efficient at diagnosing the problem, and getting the restoration started. I was super impressed with all of the individuals working for ESR. They were professional, kept things as clean as possible, and very thorough. Strongly recommend this company to anyone needing restoration-they make things as painless as possible.
I have a Tree Service in the Tulsa area, andwhen we get called to a residence for a tree on a house that has cause damage to the house, I recommend Tyler. He is very fast to respond and once he meets with the costumer he makes them feel at ease. He handles everything with the insurance company and gets things started quickly. He is very knowledgeable and I would recommend him and his company to anyone.
JOSH Jones was WONDERFUL Along W/BEING Very Professional !! He went Above and Beyond! He Helped me get through a complete move out after a flood .Even though it took at Least TWICE the time a normal claim would have taken . He got me through it! Let me tell you that was NO easy feat! I Would Definitely Refer them to Anyone in Need of the services they provide. Excellent Service by ESR
I had a supply line break in the middle of the night flooding by bathroom and bedroom. The next day we had a toilet overflow. I was referred to ERS Disaster by a local plumber. He told me that they were great. He did not exaggerate!! They sent a crew right out to my home and started cleaning up and drying out the walls and floors immediately. They worked excellently with my Insurance Adjuster getting everything approved. After dry out was complete, I had a water leak in the foundation. This time it flooded the hallway into my carpeted living room. I called Brandon in tears. I couldnt afford another deductible and didnt know what to do. Tyler sent Brandon back with the equipment at no charge! This company truly cares about you. They have been extremely professional, reliable, trustworthy, and knowledgeable about helping me in my time of need. They go through everything with you explaining the process in a way I could understand. Their inspection and work was very detailed and precise. They havewent above and beyond to help me. I highly recommend ERS Disaster Hero for all your disaster needs. Whether it be flood, fire, etc. They will treat you as part of their family. They will be honest with you about your cleanup, repairs and they wont overcharge you!! Tyler, Brandon, and Jimmy you are the best and have been a blessing. Im so grateful for all your help.
Tyler and his crew are responsive, caring and professional. They have gone above and beyond to assist in dealing with a busted pipe. As a single professional with a crazy work schedule, having someone you can trust who responds quickly and that you know will take care of the problem is huge. I would highly recommend Tyler.
I received 4 estimates for my roof to be replaced. The money was in the same ballpark on all of them so I had just rely on impression. Tyler was 100% professional, and never applied pressure to do the work. He was detailed with the work that would be done and explained my options. We scheduled, materials were delivered the day before the work. Tyler and his crew showed up went to work by 8:30 and were leaving my driveway at 3:45. They left me with a beautiful roof, and my yard in better shape than they found it. I believe we made the right choice! I would definitely recommend Tyler and ESR!
Very responsive, showed up very quickly after the flood event. Staff was very professional and kept me updated frequently.
Excellent service! Tyler and his team show up fast! They are knowledgeable and extremely helpful with handling insurance claims and minimizing damage to your home. We highly recommend.
Very professional and trustworthy! I had a tiny leak make a huge mess that ruined my bathroom and my wood flooring. My insurance agent recommended ESR/Disaster Hero, and Tyler and his team took over and did everything. It was eye-opening seeing what a group of professionals can accomplish while staying in budget! We went over all my options and he listened to all my concerns and said five little words that made me so happy, Well take care of it. I highly recommend this company, they know what they are doing.
I was on vacation for 2 weeks in Hawaii and got home and my house was all flooded. The hot water tank blew a pipe and water was running for awhile. My whole house was wet. Walls cabinets and flooring. I call ESR and they were there within a hour and got my house dry with the best equipment and they also put my house back together. Tyler was very very helpful and has great employees. I trusted them in my home even when I was at work. The quality was great and Tyler pays attention to detail. I would recommend them to anyone. experience was not stressful.
Angela and the whole team at ESR are great. They are always on call and super responsive when you need them. One number you should keep handy. Angela is always on top of her game and will make sure all her customers are taken care of.
Cant say enough good things about Tyler and his crew. Honest people who look for your best interest and can do it all! Highly recommend!
Tyler was very professional. We hit a snag in the process but was able to resolve the issue and everyone was happy. Definitely recommend them to anyone who has water damage to their home.
ESR has been a very positive experience! They have been courteous, informative and efficient 100% of the time!The work they have done replacing my roof is amazing! Even my neighbors have noticed and been impressed. I would highly recommend Josh and his team at ESR!
Im an area manager for serveral commercial roofing product manufacturers. Tyler has been one of our qualified applicators for years. He has always done great work and I would definitely recommend him.
I reached out to ESR about a new roof for my house. Tyler was very professional and turned around my quote quickly. They started work the next day and the roof looked fantastic. They even painted the vent pipes to match the roof! I also couldnt find one nail laying around and they cleaned up the job site cleaner then it was.Its the little details that count when dealing with hiring people to work on your property. I would highly recommend Emergency Storm Restoration if you want a fast dependable professional contractor dont look any further for best price.
In a time of crisis, ESR Disaster Hero was there to save the day! The work that was completed and the price that was given for said work was more than fair and I would highly recommend ESR Disaster Hero to anyone who is in need of damage restoration.
Did a great job of remodeling the bathroom. New shower and floor
ESR is the best! Personal service. Treat you like a person, not a number. Call Tyler today.
Had a kitchen water leak called ESR got a fast response and knowledgeable team to survey the damage and they got right to work and fixed the problem right the first time. Good people would recommend to anyone.
We take care of the Plumbing emergency and busted pipe calls for ESR. Knowing how they take care of people is the reason we refer them to our clients.
The team at ESR are excellent! Theyve been great to work with.
Tyler and his team are amazing at what they do. They are your one stop shop for home repair and restoration.
They made my roof beautiful again after the hail storm in Broken Arrow in 2017. They do great work!!
Travis worked with me and it was greatly appreciated. Thanks!
After waking up one morning with a large amount of water in my living room floor, I had to act fast... I called Emergency Storm Restoration to see what I needed to do. After making the call, I felt that Tyler Marsten was there in a timely manner and explaining to me several options that we best for me. He walked through the house to find the source of the water leak, he noticed it was coming from the ceiling. At that time, he climbed onto the roof to find a large limb (it stormed the night before)that had fallen knocking a hole in my TPO roof. After securing the hole in the roof and clearing away any water, he then started on the interior. He took pictures and advised me on the quickest and easies route to get my issues resolved. After I contacted my insurance company, I gave them permission to work with him directly. Once that was completed, he had machines in my living room drying everything out on the same day. Needless to say, Tyler/ERS is getting 5 stars for the professional, promptness and urgency of handling my issues. His indoor and outdoor one stop shop was very beneficial for me and my busy schedule. ERS will continue to get my business at any time in the future.
They came out and told us the job would be between 10,000 - 12,000, but ended up charging us $46,000. Scam, I would never recommend them.
Easy to work with, showed up when they said they would and walked me through the insurance claim process clearly.Very satisfied customer.
Punctual knowledgeable and talks in laymens terms, very helpful
Prompt, courteous, and professional service. Would definitely recommend them for all restoration needs.
Call ESR if you have any issues! They will take care of you!
Extremely pleasant & professional team and I HIGHLY recommend them!!!!!
HIGHLY OVERPRICED, never will call them again and would never recommend them to anyone unless you want pay x3 times more fore work that can be done for less, plus they add charges for work that never been done, they have unreasonable rates and workers are very lazy, except one Mexican guy who brought all his family and has done 90% of work that was done in our house just for 6 hours.
Very clean facilities with friendly staff!
Tyler and his team are on it! If you have an emergency, this place is where you want call!
We love working with Tyler!
We love that Disaster Hero is on call 24/7!
Overpriced and arrogant!