They were great to work with until the check cleared. Micah -- my sales rep -- was communicative and quick to get to work, but during the installation improper materials were used that will cause the new roof to age much faster than it should and as such will require unnecessary repairs in the foreseeable future. This was flagged upon the walk-around review with Micah the day after installation and I was told it would be fixed within the week. After the papers were signed I have not heard back and my messages have been read but not responded to. This occurred just over 1 month ago now and I have not heard back since the day of the inspection when this agreement was made, despite sending follow up messages.If you do work with Conrads roofing, dont let them leave your property or close out the job unless every single thing is accurate and correct, as they may ghost you like they have me, leaving necessary repairs undone and eliminating the opportunity to access the supposed warranty.
Jay Calhoun is the best salesman! He was very professional & knowledgeable! We didn’t even have to deal with our insurance company as Conrad’s called State Farm to work out all the details. Conrad’s crew showed up when they said they would & did an outstanding job! Increased the value of our home $23,000. Thank you so much!!! Best roofing company in Oklahoma!
I could not be happier with my experience with Conrad’s Roofing! Jacob was amazing and helped us from start to finish! He went above and beyond to make sure we understood each step in the process! If I could rate 6 stars, I would 🙂
I ran into Ryan at the Farmers Market and we got to talking about my roof. I was extremely impressed on how knowledgeable he was regarding my roof. Ryan was extremely polite and personable. He didnt have to take the time and discuss specific aspects of re roofing our home but he did. I will absolutely be looking forward to doing business with Ryan at Conrads Roofing.
Micah is super awesome! He contacted us after hours to make sure we were taken care of and quickly! Not only that he fit us in the next day! He Is prompt, efficient, professional, and honest! If you ever need any roofing needs I wouldn’t trust anyone else!
I so pleased with our sales rep Micah he was so great with his customer service, excellent explanation of all the details. Kind. Friendly and above all his knowledge. It was a great experience for us, we did not worry about anything with insurance he handled it for us. Great job we will highly recommend Conrads 👍👌👏😀
Jaylon was amazing to work with! He came to do the roof inspection for our home. He made the process easy by being upfront and honest with us from the very beginning, genuine from the start. He also did a great job keeping us in the loop with everything going on. Look forward to moving forward soon.
Professional, friendly service from Micah, with great explanations of all the services and procedures. All the crew members were very respectful and polite. Micah contacted us during every step to ensure our satisfaction.
I ran into one of the employees at Conrad’s roofing, his name was zayne. He was very professional, and respectful. He told me everything there was to know about my roof, all of the damages, etc. and in a very timely manner. I would recommend Conrad’s roofing a 10/10 for a fast process
Andy was great to deal with when I needed my roof inspected on a new home I was purchasing. He gave me a full report on every issue that was found during the inspection along with how to fix every issue that was noted. He answered all my calls, kept in touch during the entire process and made my roof inspection a priority. Will definitely be using Conrad’s when I need a roof replacement or repair!
Jaylon came out and inspected my roof. Very polite, professional and punctual. Told me about damages, and we filed a claim together. Easy process! Definitely recommend Conrad’s!
Even though I put tons of no soliciting signs around my house; every once in a while I’ll see an employee named Zayne, door knocking down the neighborhood. I asked him to come up and explain what he was doing. He told me all about the business and how he’d be happy to give us a free inspection.
Hello, I personally want to thank Conrad’s for the outstanding service. Jaylon, came to my home prior. He left me and my wife with a free coffee mug! Jaylon then came for an inspection and let me say he pointed out issues that NO other roofer had seen. He properly advised us insurance was the best option and we’re so excited to get Conrad’s to do our roof! They simply handle customers with care. THANK YOU!
I thought I had a leak in my roof, as I had water stains on my ceiling. Jacob was my specialist. He arrived on time was professional, courteous and very pleasant.When he determined the leak was not coming from my roof, he went above and beyond to try to find out my problem.He spent an hour of his time, working to find out the issue and there was no charge, as this was a free inspection.I will definitely use Conrads Roofing in the future for my roofing needs and will ask for Jacob.
Initially I was impressed with the sales man. After waiting over a month they finally got to my roof. This where it went down hill. I recognized from the beginning that my house is over 100 years old. Originally cedar shack with asphalt singles over that. I was concerned with what the condition of the slats and rafters would be.Was told by the sales man not to worry that they would get supplemental from the insurance company for unforseen weaknesses. Had I not been home to watch the progress these unseen weaknesses would have just been coveredThe salesmen assured me that he would be here when the workers started and would check in periodically during the course of the job to make sure everything was going well. He never showed up. As a matter of fact I never saw him again. I had to ask them to stop a couple times while I called the office to voice my concerns.Part of this job was to to rebuild my front porch cover. No one was aware that this was part of the quote. I had to bring it to their attention 3 times.My roof came out okay. But the communication between sales staff and installers was non existent. Imo when you are paying this kind of money it shouldnt be the homeowners job to police whats going on. Very stressful!! didnt go with the cheapest estimate Conrads estimate was middle ground. I would not use them again because of the lack of communication all around. I am keeping my fingers crossed that there are no leaks or issues that might pop up.As a side note Moses, the sub contractor that rebuilt my porch did an amazing job. I felt bad for him . He was called in at the last minute and his job was made more difficult because the main roof was already complete .
Robert,Thank you for helping me with my roofing needs. From you to the crew it was great. Thank you for coming out at the end and making sure I was completely satisfied. You guys are awesome!
Zayne did an amazing job on our roof inspection. He was very professional and took the job seriously. Would definitely recommend this company for any roofing inquiries
Robert did a great job finding the solutions for my roofing problems I was having. I was expecting a nightmare, but the whole process was easy. They got the job done in one day and my new roof looks great. Thank you Robert and the Conrad’s Crew for excellent work.
Exceptional sales service. I was contacted for a free roof inspection and met Jaylon Cushman. He has been professional and polite and has helped every step of this process. I trust this company and am very happy with their customer relations. Highly recommend.
Zayne stopped by and did a very quick, free inspection. He was kind, respectful, was simple, and very straight forward. I enjoyed talking with him
We own a 2 story classic craftsman home near Cherry Street and Utica Square, built in 1907. The back to back hail storms in April 2020 had roofers backed up and overloaded. Water was leaking heavily into the kitchen and dining room on the first floor, so we needed a quick response to minimize damage. I picked 3 roofing companies (having a large number of 5 Star Google reviews) and called to get quotes from them. When I spoke to John Killian at Conrads, the day after the leaks started, even though it was raining he had men out within a couple hours to tarp the roof where it was suspected the leaks were coming from. I had not yet received quotes for replacing the roof, so John had no assurance that Conrads was going to be my pick, since I had not yet gotten any of the 3 written quotes. While waiting for those 3 quotes, I asked John to bill me for putting the temporary tarps on the leaking area, since I wanted to be fair to them, in case I decided on one of the other roofing companies for the re-roof. John quickly replied that they were not going to charge me for the temporary tarp solution.A couple days later, when I got the quotes from all three, one was $600 less than Conrads and the other was $1,100 more, so Conrads was right in the middle, with a fair price. During the process of making my pick, John was extremely responsive with every call, getting back to me in a matter of minutes. The low bidder was equally responsive but I picked Conrads because of the sense of urgency that John exhibited during a very tough time, in which it rained almost every day for two weeks. He found a way to squeeze me in, to get the new roof installed, on the first rain free day that popped up, knowing that I had an active leak. They got the new roof on in one day on May 12, 2020.Besides a very high quality job, there ended up being a totally unexpected surprise when it was all said and done. After having made my initial partial payment to Conrads (while I was arguing with the insurance company to cover water damage inside), John asked me to sign an Assignment of Insurance Claim, allowing them to deal directly with the insurance company, in which they could secure more money from the insurance company than I could argue for, due to their much deeper knowledge of code and other issues which warrant a higher level of claim payment than what the insurance company initially wanted to pay. Although I had never done an Assignment like that before on hail damage insurance claims on about 5 different properties that I have owned over the years, I was a bit hesitant at first, not knowing whether that would work to my disadvantage, when it was all said and done. Well, it turned out to be an excellent decision, since Conrads was a Rock Star in dealing with the insurance company and I am extremely happy that I trusted them to do that, with both Jordan and Tori in the front office taking the reigns with the insurance company negotiations. If you choose Conrads to do roofing work, you will not be disappointed because they will not only deliver a quality product, but you will find them to be extremely professional, responsive, and fair. Dont bat an eye. After all, I think that over 200+ 5 Star reviews on Google, pretty much says it all.
Jaylon calhoun came and did an inspection on my roof. I was thoroughly impressed with his professionalism, work ethic and how personable he was with me. He took the time to explain in detail stuff about my roof I didn’t even know about. Looking forward to working with Conrad’s in the near future!
Jacob came out to help us try and get a new roof. He was very knowledgeable and professional. Unfortunately, our insurance policy didn’t provide us with the best deal so we decided to wait on purchasing a new roof, BUT I would highly recommend Conrad’s Roofing for anyone needing a new roof!
Jaylon was very professional and knowledgeable. He did an inspection on my roof and was very kind and helpful through the process of explaining my damage and the options to take moving forward! So glad to be working with Conrad’s!
Robert,Thank you for going and checking out my rental property for me. Its a good feeling to know my roof will be in good shape for years to come. Thank you for all the follow up and detail you provided. The new roof looks amazing!
Great people to work with. Zayne was super! Definitely recommend this to anyone who needs a new roof or even an inspection to see if you need one, it’s free!
From the sale to finish you guys were on point.Thank you for helping me figure out the best option for payment for my situation. You all were awesome!
My roof has been falling apart and zayne has come to my house two times prior, and on the third one I finally accepted the free inspection he offered us. Pheww and I’m glad we did. We had molding underneath our roof. So glad for the consistency!
After a storm caused a tree to fall on our house doing a lot of damage, Micah with Conrad roofing helped us get it all taken care of. He helped us get the insurance to cover it all. They did a great job removing old and installing new.
Thanks to zayne I’m getting a new set of tiles for my home, he was really attentive to all requirements and even offered an inspection for free to completely understand the job.
Mr. Calhoun showed up on time for the appointment and I was very pleased with his service. Very knowledgeable, friendly and polite.
The individual that came out to my property was very kind and helpful- I believe his name was Zayne, highly recommend
Micah was very helpful with the whole process. He met with the adjuster and explained everything along the way. He answered any and all of our questions. They worked with the insurance company to get much of the cost covered. We are very pleased and thankful for their work.
Had hail damage from a storm that came through. Micah came out within 24 hrs and let me know of my best plan of action. I honestly didn’t even think of insurance until he mentioned it. Very thorough and respectful. Gave detail list of what he saw and detailed instructions on how to resolve this. Also took the time to explain everything regarding anything I’d be signing. Absolutely would recommend!
Zayne came to my home, due to my roof being out of date. He came and offered me a free inspection and listed off all the requirements for the job to be complete. Super respectful and almost forgot he was doing an inspection, it was quiet and fast.
Jaylon came to look at my roof. Although we dis not purchase a roof at this time, he was very professional and answered all of my questions. I highly recommend this company and specifically ask for Jaylon. You will not find a better rep for this company!
Thank you Robert for looking at my roof.....you made everything very easy and stress free for me. I could tell you wanted what was best for me and my home.
I highly recommend Andy with Conrads. He is extremely knowledgeable when it comes to roofs and inspections, he is very professional.
Jaylon Showed up on time, immediately answered all my questions about the damages on my roof. No roofer has even taking the time to actually LISTEN. He even got in my attic to take photos. I was throughly impressed how in almost 106 degree heat this man took the time to get on my roof and do an inspection. Conrad’s is a company that’s means business with a customers needs first. Well done. Look forward to working with Conrad’s. Thank you Jaylon!
Had a inspector named Zayne come out and inspect my roof it was quick and simple and he told me what was wrong with my roof and it was very helpful.
Jaylon came out for an inspection. Jaylon was prompt and professional. Showed me the damage on my roof through photos and now Improceeding with the insurance company. Definitely will refer them to friends and family
Conrads just completed the installation of a new roof and gutters on my home and they did a fantastic job! They over-delivered at every opportunity. Micah started and completed the job ahead of schedule, He kept me informed at every step along the way. The crew was amazing -- they ran a very clean project and protected me from water penetration when unexpected storms rolled in. Most importantly, the roof and gutters are quality materials with warranties and look fantastic! I highly recommend Conrads Roofing!
Jaylon Calhoun did an inspection for grandmother at her home. Jaylon was very professional, knowledgeable, and showed up on time. Will definitely be recommending Conrads in the future
Jacob Shain is probably the best looking roofer in the sales game!! Super helpful also!
I had Micah as a salesman, he was very professional straight to the point and explained every step of the process
Zayne was very professional he inspected my roof told me of any damages and filed a claim quick and easy. My roof was bought by insurance and all I paid was my deductable 10/10 recondmend
A young man named Zayne stopped by my house to do a roof inspection after he stopped by one time before. I figured out what was wrong with my roof and I was worried it was gonna be expansive but Zayne helped me file a claim with my insurance company and all I had to pay was my deductible.
Expected the premium shingles to take a couple of months to come in and in just 4 weeks we had a new roof. Very professional in the inspection, installation and especially the follow-up and continuous contact that Micah kept throughout the process.
Zayne came to my house and offered a free inspection. I let him and then he told me all the things wrong and I wanted it fix so we proceeded and he helped me file a claim with my insurance and made it a fast and easy process.
Jacob is a good guy and has always been a hard worker very dependable!
Zayne Was very respectful and he got the work done very efficiently!
You guys were quick and responsive to my needs....no mess was left and very professional....the only way I could tell you were here was a beautiful roof and no more leaks.Thanks Robert and Conrad’s.
Micah has been great to work with! He knows his products very well, is very professional and keeps us well informed about schedule and progress of the job.
Just had a roof installed by Conrads Roofing and the roof looks absolutely wonderful! Kandice Bergen sat down with us and went over how everything works and we were really impressed with her. Kenny Conrad also explained to me the differences in the type of shingles so we could make a good and informed decision as to which singles to pick. Gutters and Screens look amazing as well!
Great company! They provide a high quality service with a smile. Conrad’s is my lifetime roofer!
I have had a very good experience with Micah from Conrads Roofing Company. He has come to our home multiple times to inspect the roof and explain things I didnt understand in a way I could easily comprehend. He also had someone else come by a separate time to look at other issues that we have going on at our home (chimney and siding) that was not roofing and guttering. He has been very professional and responsive thus far. We need our roof replaced and are in the process of getting everything started. Micah agreed to come meet the insurance adjuster whenever he comes and will work closely with us throughout this process. He has been very helpful and seems to really know what hes talking about and care about the customer. I will come back to update my review after service is completed, but as of now my experience has been a pleasant one and so far so good.
You guys were so quick to help me with my roofing needs....your staff from top to bottom were very professional.Thanks again Robert and Conrad’s staff!
Robert, was very knowledgeable, helpful and gave me piece of mind that my roof will continue to do its roof things and keep us dry. 👍
I spoke with Natalie And had them come inspect and quote for guttering and they were very reasonable and very professional. Will be doing business very soon
You guys are awesome! Very friendly and professional. You all did everything like you said and more. Thank you!
I have yet to receive a quote for my roof, they where very friendly response quickly.
Robert, thanks for the quick response and fixing my roofing problems. You guys did everything you said you would do and more! Thanks again
I was worried about the process for getting my roof repaired and damage to the landscaping... You guys made it quick and easy with no damage to the landscaping. Very professional! Thank you!
Jordan with Conrad’s was amazing to work with! She had her team out to inspect within a few days and replacement started within a few weeks. They were incredibly efficient and dealt with our insurance. Hassle free and painless! Call and ask for Jordan!
Andy from Conrad was amazing. He came out to my rental and inspected it. He was professional and on time. Not only him the customer service rep that also answered the phone very pleasant and professional. We will be using them in the future
Andy Edwards was instrumental in getting the ball rolling for an insurance claim from hail damage and continued it until the end. He was communicative throughout the series of weather delays and answered all questions.His installation crew was speedy yet methodical, neat clean up and stemmed to work well together. (I heard a lot of laughing)Andy was here most of the day to make sure things were getting installed and up to code.Huge job but it seemed like just another day for them.Thanks!
Jacob Shain is single handedly carrying this company on his massive shoulders with his absolute amazing costumer service. I wouldn’t want to talk to any other salesman about my roofing needs.
Andy Is awesome always gets back to me and is a nice guy to talk to
Conrad’s roofing is incredible to work with! They have an amazing team and are very knowledgeable!
They wanted to charge me another 800 dollars with me having a signed contract with them Andy argued with me got very nasty and hateful with me all said and done he left without an extra 800 dollars and signed the contract paid in full
Hey guys you were great from start to finish, excellent job👍
A few months ago I posted a negative review on this business and would like to withdraw my statement because the issue has been successfully resolved.
Micah Conrad Roofing has been awesome to work with. He has been with us every step of the way, from inspection to working with our insurance company. He responds to questions and concerns quickly, keeps us up to date, and has provided us with everything we have needed. Thanks!
I’m super pleased with the service! I got a beautiful new roof! the work they have done is phenomenal!! They deliver when they said they will deliver and wasted no time! I was especially impressed with the level of professionalism that they exercised, it was amazing!! And before they left they put everything, in my yard, back in it’s place and cleaned the yard! Highly, highly recommended! John Killian did a great job managing the installation and dealing with the insurance adjuster, it felt as if he was getting a roof for his own house!
08-17-19 1:00 p.m. - I have waited over a year to provide this review because I want to be as objective as possible. I had a complete roof replacement performed by Conrad in May last year. The salesman was very friendly, insurance appraisal and payment went smoothly. However, the roofers evidently backed their truck into the front of my house. I understand accidents happen, but none of them admitted to their mistake. I heard a crash that morning, but it wasnt until the final walk-around with the salesperson that the damage was discovered. He was honest and pointed out that a window was broken and my siding was torn up. It took them several attempts at repair, but I was finally satisfied with the result. Then, in June of this year I discovered that my patio has water damage. I called immediately and made an appointment. The repair guy was a no -show. I called spoke with the owner and he had someone out the next day. There are still two spots on my patio that get wet when it rains (and we are expecting rain the next 2 days). A worker was supposed to come out yesterday, but when I called at 4:00 p.m., the office asked to reschedule for 8:00-9:00 a.m. today. It is now 1:00 p.m. and still no one has shown up. Im attaching pictures so you can see what my 1-year old patio looks like. Please note these are 3 different location, not 3 photos of the same spot. Hope this helps you with your decision whether or not to hire Conrad Roofing.Update 09-08-19 - Conrads repairman came out on 08-19-19 and installed a 5-inch metal trim around the problem area. At first I didnt think it helped, but after several weeks things seem to be drying out. Still bothers me that my new roof looks like this, but I guess a new coat of paint will help. Im attaching all new photos and a video so you can see the dried-out spots, as well as what the metal trim fix looks like.
Jacob Shain left a good first impression with me great guy
Conrad’s roofing is extremely professional, reliable and experienced! I highly recommend them!
Had a small leak that turned into a whole new roof! Conrad’s advised me that I was a good candidate to get my roof bought through insurance and walked me through the process and all I had to do was pick a color and a day that worked for me. They did the roof in a day and cleaned up great! Will use in the future.
Very good guy Jacob Shain is an honest dependable person!
I want to say a huge thank you to Conrads Roofing team. I have never had a more professional and respectful group of men to complete the job. The company puts trust and loyalty to customers as number one and it shows. I have already referred several people to Conrads Roofing and I will continue to do so. I couldnt be more happy with thier work. The entire process with them is made easy. Thank you Conrads Roofing you have a customer for life.
Got a free roof inspection by Zayne and he told me all the tings wrong with my roof I highly recommend this company.
Micah put a new roof on for my parents. Their names are Gordon and Patty Arnold. They enjoyed doing business with him. He was professional and did a really good job.
It’s never fun having to buy a roof, but you guys did an amazing job giving me options and letting me know what my needs were to fix my problems that were going on. Thank you Robert and Conrad’s.
Jacob was very professional and provided high quality service
Micah has gone above and beyond to make this an easy transaction. The support that he and his associates have provided from beginning to end has given my family high confidence in the entire organization. I take solace in knowing Micah is my main point of contact for the entire extent of my roof. His extreme ownership and problem solving ability is exactly what I look for in making a decision about servicing my home.
Great leadership and a great organization you can trust!
Micah provides quality service and is very professional.
Micah stayed on top of two different projects we had. He communicated with all parties involved and kept us informed of the progress. Very pleased!
The best in town hands down. Mr. John Killian got the job done. Reached out to many roofing companies and John was the only one was able to fight hard with insurance company to get them to replace roof at full value. My clients couldn’t be happier!! Fast service, honest, excellent results, best communication, quick estimate with couple days turnaround on estimate, and top quality work/service. Highly recommended to anyone dealing with insurance company or just needing roof replacement/repairs.
Conrads Roofing personnel were very professional and always courteous. The finished roof replacement looks very nice-I am very pleased with the appearance. I dealt primarily with Andy, and he was always very helpful, and also was always prompt to answer my questions and concerns.I highly recommend Conrads Roofing.
Conrads roofing offers a level of professionalism that few others can match.Their sales team team are all very knowledgeable and they strive to bring the best deals on labor and materials.I have yet to see a competitor that can match their prices and quality of service.The job site was left spotless after the work was completed.I recommend Conrads above any other roofing company.
I have to say we used Conrad roofing due to a roof leak . A young man named Chance was out he came at the time he said he was very professional and explained to me what we needed to do to fix the leak. I will use them again when it is time for a new roof and I highly recommend them for your roofing needs and don’t forget to ask for Chance. Maria
Jacob is a swell fellow, definitely deserves a raise!
I worked with Jennifer at Conrads Roofing and she was FANTASTIC! She contacted me immediately after calling for a quote and was at my house inspecting my roof and attic within 24 hours. When she found the issue, she showed me several pictures of the damages area on the attic side (no other company went into the attic despite my suggesting it... I didnt have to offer it to Jennifer, she suggested it) and explaining how we should go about fixing the issue (timeline, price, etc.)I found Conrads Roofing to be reasonably priced with excellent execution! I will ABSOLUTELY use them again when I need roof work done, and request Jennifer every time!
Jacob was very nice and helped me with all of my problems to completion!!
Had Chance Haley come out and repair some spots on the roof and he was on time and totally professional and did a great job! I will use Conrad’s again when needed because of my experience with Chance!
Conrad’s Roofing has done several jobs for us recently. We own several properties and every job has been a success. We had another contractor scheduled to do a job but they could not get it done in a timely manner. John Killian and his team came in and got the job finished in time for tenants’ move in date. They did outstanding work and the crew was professional, had a great attitude, and strong work ethic. We highly recommend this company.
From the first contact with Cameron Uranga to provide an estimate for our project, we felt completely comfortable and confident in the service and product we would receive from Conrads Roofing. Cameron provided us precise start dates for each phase of our roofing project and showed up at each phase to ensure that the work was started and completed. I had complete confidence in Cameron that he would keep us informed and insure that the work was performed to our satisfaction. I cannot say enough positive remarks about Cameron and Conrads Roofing. I highly recommend Cameron and his Company. Also, I do not usually write reviews but felt compelled to because of our totally positive experience!!!!!
My detached garage needed a new roof, which is a small job. I feel as though I was treated the same as someone with a bigger more expensive job. I worked with Micah Paul and found him to be friendly, responsive to questions, and respectful before, during, or after the completion of the job.
Had a leaking skylight! Conrad’s came out quick and took a look and determined I needed a new “done” once it was ordered and arrived they promptly installed it and the leak was stopped! Good experience.