Its a good wash, but for 14$ I need my car dried. I had to dry off my car by hand. But they have free vacuums and air pressure hose.
If you like your car nice and clean and washed this is the place to go and they make it fun with all the lights and everything there the kids would love it the younger kids would love it and its full service if you want your tires waxed or the car to be waxed they have that here too plus you can vacuum out your car I mean they have it all here go check it out and youll see what I mean.
Nice drive-thru car wash, all the employees are super friendly and the vacuums work great!
Great car wash....all looking good after my wash...
Honestly from what I saw the mangers don’t care about their employees and don’t treat them fair. I can’t go somewhere where employees are treated so poorly. Its obvious some people aren’t meant to be managers.
Horrible place. Its ripped my gas tank cover off
Monthly membership saves me tons of money unlimited washes can literally take ur car around twice or more I tried it 😂
People who seem to be in charge are rude to customers and employees. Also refuses to accept cash of any kind which is inconvenient and frustrating.
Best windshield cleaning of any carwash Ive been too
Vehicle doesnt get very clean. Not enough space between each car.
This place has a new name, and the staff was super friendly and helpful. The vacuums were good and they have clean restrooms. I paid $11 for a wash, but there was also a $7 option.
Nice job on the drying aspect of the process.
It cleans very well wish it would get the windows in the back better
They said they had a no touch car wash option, they did not.
Best carwash, I would be nuce if someone vacuum 4 u..
They treat you really nice always greeting you with a smile
Scratched right side of my truck manager came out and kept telling me that their machines dont do that that I couldve gotten that from somewhere else and I showed really good it was still dirt and on it signs that it had barely made those scratches the management suks there had my membership for a month and it was good till today.
So FAST, VACUUMS WORK GREAT
So far I think its the best car wash around. The staff are so friendly and kind.
Great carwash, not much of a line, which is great. I love how your car smells afterwards.
It was horrible, they no longer give accessories, trash bag, cloth rag, car freshener. When I got out of the wash there was still dirt all over the top and back windo of my car.... not going here again
Pretty decent. Friendly staff. Equipment could use a little bit of work. Less then excellent chemical coverage. Bought the most expensive wash and there were still bugs on my grill, but the rest of the car was great. Excellent dry!
Friendly staff. $7 car wash. Theres only one downside they arent excepting cash because of covid-19.
I like how convenient it is too have a car wash not too far away but the car wash broke my antenna. Its a short one too. Will post a picture soon
My car came out looking beautiful! Customer service was great and the the free vacuum pressure is great! If you havent tried it I highly recommend you do!
Very clean exceptionally well maintained atmosphere is always friendly...Anthony always goes over and beyond always makes me feel welcome
Membership well worth it
Always good, people are friendly and they maintain their equipment well...
Came in a few days ago and I had an amazing experience! The staff is really friendly and welcoming. The wash itself is really good. The guys did a great job and made sure my car came out clean. Would highly recommend to everyone. Andrew helped me out and was really helpful. Will definitely be coming back soon!
Quick service, unlimited wash is a great deal
Great food a wonderful job cleaning the car from all that dust in the California air
Its no good never washes my back window or my tailgate
Its an ok car wash
Friendly people best car wash
$7.00 for basic car wash, $20.00 a month unlimited.
Way better than the other guys...
Ok
My wife went this week & bought the best wash they have, my wife noticed the next morning that the car was not very clean. She went back & they refused to run car back through the carwash, weve been loyal customers since they opened, we wont be back. what happened to customer satisfaction. By the way car is garaged at night.
New Equipment lots of soap used car is rinsed very well best car wash I have came to in a very long time only wish they had full service interior exterior washing
Received an excellent customer service from Anthony, helping me for the issue Ive had with one of their OTHER locations. Thank you!
Great customer service and I liked the way my car looked after the wash great job 👍🏽
I went through and when I came out the car wash it had pulled out a peice from the top of my car...and when I spoke to the manager she looked at the peice and said oh its fine and put it back in...didnt apologize or offer me a refund.
Good car wash
Love the monthly wash deal. The staff is friendly, and the spot is always clean and working well. Been going for 6 months now and will remain a customer.
Anthony was great, super nice and communicated effectively.
Best car wash, ever!
Its only a Kia, but I keep it clean.
Great place to get a thorough cleaning of your vehicle. It also cleans my rims perfectly and dries them about 90%! I use to have to clean the rims separately and its a huge pain in the you know what. Very friendly associates, polite and do a great job scrubbing before I even go in the wash. Thank you!
Great wash but pricey
Came in today for a wash because my car was super dirty. Even though it’s an “ExpressCarWash” it did a really good job. My car came out really clean and dried. Even after I came out of the wash, the manager dried off the remaining water on my car. Andrew was very polite and willing to help me in any way that he could. I got the Ultimate wash which comes with so many goodies! I think the price was worth it. I loved the great service so I’ll definitely be coming back!
Awesome wash and very fast and convenient! I have visited this car wash several times before a day of shopping at the outlets or going to the theater. The staff is always friendly and helpful. There is always an available spot to vacuum my vehicle so cant beat the quality of wash for the price.
Good service. And they put attention into the wash. They don’t just guide you through.
Got in and out quickly and car came out really good. Never had a problem at this car wash
Fast service everyone is so nice service with a smile always everything is clean and running good vacuums,and air sprayer is good to dry excess water I highly recommend this place to friends..👍👍
Great car wash.
It left my car spotless, thanks
It is always pretty nice and clean there except the major problem is when they spray the front windshield I think that is so stupid especially b/c we have lots of trouble seeing and it makes the sun super bright!! Also it is in the Central Valley which has lots of bugs and doesnt matter how many times you go through you always still have bugs on or some dirt!!
Super happy with the car wash, staff doesnt seem very friendly though.
I locked my keys in my car today. A gentleman named Andrew was kind enough to let me borrow his phone and use the companies computer to google a tow truck company to open it for me. Everyone at this location is so friendly and willing to help. Thank you so much!!!
We love the car wash but are very disappointed there are no deals available anymore. Will have to use the competition.
Way better finish than the other car wash place near by. My car always looks extra shiny!
Best carwash service in tulare. Staff is professional and always eager to help.
Theyre really good about scrubbing down my car before I go through the car wash. It dries off pretty well compared to other car washes. The packaged tickets are a pretty good deal too!
Excellent wash, beautiful car washcar comes out very clean unbelievable quality for such low price, I highly recommend this car wash.I go to Tulare outlet to do my shopping and on the way back home I go to Waterdrops car wash almost every time Im there. Best car wash.Plus free vacuums to clean inside your car, Best car wash.
Best carwash not only is it a great price but it also does a great job at cleaning my car. If for some reason it missed a spot I just ask the manager if he can have someone make sure my car is clean. They are always helpful and make sure I leave happy and with a clean vehicle.
Always good
Very friendly service.
Bought the ultimate package and was told I would be given the other half of my towel and wipes the next time around... so I went in for My second wash and was told that they are only given at the time of original purchase.. now after reading other reviews I see that Im not the only one cheated...
Bruh theirs this one dude named Anthony that works there and let me tell ya best guy there and his customer service is on point like his 3pt game
This was a 5 star. But since new owners dropped the double drop monthly membership I will now be looking for a new car wash.
Waterdrops Express car wash is one of the best car washes in Tulare to go to. I am very satisfied with all the employees that work there! Great customer service.
Great car wash, very friendly and helpful staff! With the $35 Ulimate packet of Buy 4 Get 1 Free I received a whole bunch of goodies. The ladies gave me 5 microfiber towels and 5 wet wipes and an air freshner every time I come to the wash. With the $15 discount I am very satisfied loved the way my car came out. Definitely purchasing this ultimate packet again great discount!!
Great group of staff that’ll get the job done, My car came out super clean love this car wash...Thumbs up for me 👍🏻
Not a great car wash if you have an SUV!! Went 2 threw 2 times and still the back was super dirty! I give up!
I have the unlimited wash go here to get car wash but love I just had accident in car they were able to transfer it which made me so happy
Car wash dry is terrible and customer service is nonexistent
The only place I go they do a nice job
Beats all other car washes highly recommend it
Friendly customer service. car always comes out clean and dry. really recommend people to go.
$10 wash comes with more stuff then any other car wash! More machines too. Best express wash Ive been to.
My monthly membership was put on hold for a misunderstanding.Jesus Tovar, the on work manager at the time handled the situation like a true professional.He apologized for the inconvenience after he verified twice to make sure it was my account that was on hold.He took care of me regardless and thanks to his professionalism instead of canceling my membership due to misunderstandings I’m keeping it and staying in business with water drop express.Thank you Mr. Tovar.You know how to keep business flowing active and satisfied.
The straps scratched up my paint job and there was dried up soap scum still on the back of my car after. I dont think they had enough water spraying. I wont be going there again. But staff were nice.
Decent place to wash your car, but take an extra towel, the car wash doesnt dry good at all and the guys working there only help dry who they want.
Staff are friendly and 7 times out of 10 do a really good job on the spray/pre-scrub of windshield/grill before you drive into the automated wash. Self-vacuum areas are always clean and equipment always works. They have trash cans strategically placed around for clearing out those little bits of trash that seem to magically appear in your floorboard and between seats. There is even a sink to rinse your hands if needed. One improvement Id like to see is the addition of a skinny long vacuum wand for getting that floor area in between the seats and console, and under the seats. I do subscribe to their monthly membership. And I gotta say, I do get a little boost in my day when I drive past everyone else waiting in line and get my window sticker zapped as I drive right through to the wash area!
They messed up my paint job on my vehicle by what appears to be hot wax and severely scratched my mirror on their machine Though the employee told me this had happened on other cars, the manager refuses to take care of it.
The one star rating is because of today. Bad experience! I have been a fan of this place from day one. I have bought several of the package deals for multiple washes for both my vehicles. Today 07/25/18 my daughter and I brought my car to get cleaned around 5:30 pm. The young girl at the register has a very simple job, takes less than 2 minutes. She was doing everything she could to make our transaction as disrespectful and uncomfortable as posible. She stood behind the drivers side door by the back fender, handing me the car freshner as far away as she could. There was no line or anyone waiting behind me or anyone waiting for that matter, I was the only customer. Handed me the trash bag to me as far away as she could. Then handed me my receipt as far away as she could. I was actually bending my arm backwards to reach for the items. It was strange to have someone in customer service to do as little as possible, and ignore you while forcibly having to deal with you. For some reason she did not want to have a normal transaction as I have always had there. In my opinion, treat everyone the same, especially when taking someones money. Dont ignore basic service communication skills and start being rude. I always purchase service and product based on the the entire company. If the people who are taking the money at this place are all going to act like this, Ill take my business to another car wash, there are several available.
Bought $40.00 package for five washs and was told would receive towel and wet wipes with each wash. Next time was told you had to ask for. towel and wipes. fourth wash was told you only got towel and wipes each time you bought package, complained to mgr but said nothing he could do. I can see maybe the towel, but once you open the wet wipes thats it. cant use one pack for five washs. after complaining mgr contacted someone and gave me towel,wet wipes and lollipop. Is management trying to short people out of towel and wipes? Not very professional, are they really that cheap. Im paying $40.00 in advance and the try to cheat me
This car wash have good service they give you towls to dry your car and a air freshener for your car and the vacuum is free
Good car wash but never dries my truck properly .
Didnt clean my vehicle, leftd lots of spots had to run it twice still wasnt clean.
Kind people greeted me. I love this place.
Went there for the first time last week and you get a great car wash at a very good price compared to the other places I have been to.
Scratched my Camaro with rim brush. Scratch below passenger door
Nice place. Friendly people
Its a great car wash because the guys always do a fantastic job scrubbing!
I like this car wash its better than most.
Staff very nice and helpful 👍👍
I got an unlimited ticket and so I go every other day!
ITS A VERY EXC. PLACE TAKE YOUR CAR OR TRK. TO WASH THE PETSONAL ARE VERY POLITE.
Love to take my cars here to get it washed. Its covenient and cost effective with the water drought we have in CA--- cheaper than using ur hose at home. Plus they recycle their water and it never stinks, like other car washes ive been to. They have deals when u buy many u get an extra free. You get a free vaccuum with every car wash and they give you a little baggie, car scent, little shammy and lollipops. Out in the parking you can throw away any trash you have and vaccuum ur vehicle and also have one of those compressed air guns to blow out water/dust from your car. They sell cleaning materials in vending machines too. They always have some music playing for their customers. I recommend to anyone.