Denise is a wonderful young lady. Autumn helped us alot. We lost our place they just up n said we r selling leave. Denise said... I got you n amen she found us a home. Super grateful super wonderful people
I have been renting a house from KMS for over two years now and have never been disappointed with their professionalism and quick response times to service issues!! I have heard stories of bad experiences with rental companies so I consider myself blessed to be renting from KMS. Autumn is always super helpful and their maintenance people are nice and respond quickly whenever I need them. They also go above and beyond by sending reminders for changing the a/c filter and other things that I may not remember in my busy schedule. Definitely recommending them to others and plan to rent from them for awhile!
We have the pleasure of renting a home and the property management company is fabulous! Autumn, the manager, is nice, professional, friendly and bends over bacwards to help solve a situation. For example our AC went out when it was 105 degrees out. The parts could not arrive in Tucson until 3 days later. Autumn dispatched the very competent and also friendly maintenance man with a room A/C unit so we could have A/C while waiting. He got here in 30 minutes. Highly recommend!
Autumn Romero and KMS Enterprises, LLC are way more than 5 star quality! If we could give them 10 stars we would, hands down! My husband and I have been rental tenants since November 1, 2017. Yes, 2017!!!!!! We couldnt be happier with the quality of our rental, and the excellent customer service we have received from Autumn. We never had to worry about anything! Our rental home is the best! Its clean, comfortable, all appliances, and everything is top notch. Autumn was so on top of everything that she called us a month before I had to even think about calling her to ask if we wanted to renew our lease! Obviously, we have renewed many times! As a matter of fact, as soon as we found out that Honeywell Aerospace was closing its doors in Tucson and moving to Phoenix, I immediately called Autumn to ask if she & KMS Enterprises serviced the Phoenix area as well, unfortunately for us they do not.In the last 4 and 1/2 years that we have lived here, we have only had to call Autumn 3 times, and they were very minor items.1) 2018, Smoke alarm on ceiling beeping, we couldnt reach it, I called Autumn and that same day their maintenance Staff had it down and replaced in minutes!2) 2019, Laundry room bifold door came off track, we couldnt get it back on track. I called Autumn and the very next day maintenance was here and fixed it right up for us within 30 minutes. Maintenance also checked the roof due to heavy winds that week and we found a shingle on the ground. Right after we showed it to the maintenance man, up a ladder he went, checking on the roof. Now thats service going above and beyond!3) 2020, Strange high pitched sound coming from the toilet, called Autumn, very next day, maintenance came out, and within 2 hours we had a brand new toilet! Yes, we were amazed too! Unbelievable customer service!Autumn Romero and KMS Enterprises, LLC we will surely miss doing business with such an excellent person and company. Thank you for such an outstanding wonderful experience!
Autumn is great! She always responds to my emails promptly, if I ever have a question or issue at the property it always gets resolved almost immediately! Thank you for your attention always!
Very nice people they helped me get a new place and the house is very clean and comfortable
I bought an awesome home from KMS LLC and I would be remiss if I did not give special recognition to Belen Hughes, Managing Realtor for KMS. After closing, I had a few questions and Belen Hughes was the only contact name I had for KMS. Belen Hughes has consistently assisted me with questions, regardless if it was within her scope of accountabilities or not. Belen always responded within minutes and has never passed me off to another department. Absolutely someone worthy of 5 stars, Belen Hughes clearly puts her clients first and provides the best customer service I have experienced in a very long time.Belen Hughes, thank you for all of your assistance. KMS is lucky to have you!!!Thank you for all that you do!!!
I was recently thinking of moving out and looking for something different but working with Autumn and the KMS team made me decide to stay here and work with what Ive got. She really cares about her tenants and will work to make sure they are comfortable.
The ladies we have talked to have been super nice and helpful.
We Purchased our Newly renovated Home and Had Some Repairs Done By a Carpenter by the Name of Martin! He did an Excellent job to make things right! His attention to detail was Outstanding! I would Recommend this Company as They Stand behind their Work!
Autumn is the best. She is Very professional. Whenever we have an issue she acts fast and resolves it in a timely manner. Highly recommend!.
I have been renting from this company for the past 6 years and they are always on top of it especially maintenance, Luna and his crew they are the best and there work is always immaculate. The manger Autumn is always so nice and goes out of her way to make sure the properties are kept up and up to par. The whole team is super sufficient and professional I could not imagine renting from anywhere else
Moving is very stressful and it sure does help when you have people like Autumn helping you out. She made this process go smooth and she was very polite and professional. If anyone is looking for a place come see Autumn shell take good care of ya. We need more people like Autumn, 5 stars all across the board.
Website is clean and easy to navigate. They don’t have anything I’m looking for at current.
Been renting from them for about 7 months. All fees are explained upfront and on the lease. Had to call maintenance a few times but the guys are friendly and seem to do a good job. Definitely rent from them again
There is a home in my neighborhood that they are refurbishing. I called three times to inquire what the rent would be. They were unfamiliar with the site and referred me to their website, which has no info either.
My daughter and I have lunch there all the time we live the servers and Tom is sweet. Beverages are great!!! Food is awesome and good portions. The place does need some upgrades though. Tom is open for suggestions.
Absolutely the very best property management company in Tucson AZ! I have had few issues with my property and when I did, the issues were-resolved immediately. They go out of their way to satisfy which is rare. I needed a toilet that was malfunctioning fixed immediately, and it was done quickly. I had an issue with a dishwasher that I knew what the problem was and could have fixed it myself and it was repaired immediately as usual. All service techs are very professional and timely. Management staff are friendly and very responsive. I highly recommend KMS and my experience has been nothing less than wonderful.
I have lived in my house for a little over a year now and I cannot emphasize enough how thankful I am for the amazing care and service I have received from KMS-Rentals. Special shout-out and thank you to Autumn who is the most amazing human being on the planet. KMS is too lucky to have her and she deserves a huge raise!That being said, everyone at KMS was courteous and professional from start to end. Thank you so much KMS-RENTALS!!!!
I am so happy with my experience with KMS Realty. Especially with Denise, I really wanted to move in to a home a as soon as possible so my son would have a home for the holidays. I know I rushed her and was very annoying. She was so understanding and helpful. I first saw the home on Wednesday 12/3 by Thursday 12/4 I was approved paid what was needed, and by tomorrow 12/5 I should have the keys! It is truly a Christmas miracle. Thank you Denise!!
Autumn is super helpful and sweet! Maintenance is awesome and gets here really fast when you need them. Definitely recommend KMS! :)
Its refreshing to have property mangers who are relatable to you and your family! I Never need to play phone tag when there is an issue or concern, Autumn always calls back 15 minutes or less! Great Manager!
KMS is an exceptional rental agency from the manager to the front desk. Always available to greet you with a smile and know you by name when you enter the office. The entire office has been very professional and non judgmental with situations. I have not had a rental office that cared about the renter like KMS. Maintenance is top notch. They give 24 hour service and all emergencieswere answered within a few hours. Highly recommended agency. (551)
My lease is about to be up shortly and i wont be renewing due to personal things going on but I just wanted to say if you are looking for a decent place with decent staff, this is it, Autumn who is the main person i have interacted with is not a money grabbing person like most rental companies, i cant give them a 5 only cuz i didnt do much interaction as most issues we had we were able to handle ourselves but when i would call or email them, i would get a reply instantly from her, front personal could be nicer and smile more, but She was able to make up for anything anyone else lacked, Kms thank you and of course thank you Mrs Romero! (autumn)
Thanks to Autumn, our experience did a 180. Great service from her. Always on top of things. As long as they have autumn, I will be happy! She’s amazing and actually cares !!
Hard to rent with them
Autumn and the KMS staff are the best!! I was in a pressure situation to move when my former landlords decided to sell and gave barely 30 days notice. Other rental agencies threw roadblocks my way left and right in finding the right home. Autumn and the KMS staff gave me tons of options, and worked with me to get me in just the right home in a great neighborhood, and were flexible with deposit payment due to my hurried situation. The home is outstanding, and they are very responsive and communicative about any questions or concerns. Im grateful they worked with me so closely given the short time frame. If I could give them 6 stars I would!
Autumn has been the best rental agent to work with very professional and has resolved the couple issues Ive had with the rental within 24 hours or less of me calling or emailing her about the problem. She always get back to me in a timely manner with anything Ive had questions or concerns about!!! 😁😁😁Im very happy to have rented from KMS Enterprise and am glad to have rented from Autumn @ kms. You are awesome thanks for making my rental experience the best Ive ever had. I appreciate how patient you have been with me and my situation!!! And thank you for taking time to show me how to use the system for paying my rent online!!!!😊🤗🤗
I was able to get information on buying a house..
I love renting from them. I never have issues.
Absolutely Amazing! I went in with a unique situation and really thought it was a long shot for us, but we just fell in love with this house. I went in after a call from Denise and told her our situation and she assured me that they work with these types of things and gave us that push to go for it. For the next 2 weeks she communicated with me daily through email/text always positive when I was in doubt. Then last Friday she called me and said “ when would you like to move in”. It felt like Christmas to us with this news! I’ve never had a better experience than with this team of people. Denise you are amazing and thank you for all you did for us during that time. Regina (front office) thank you for the big smile and friendliness every time I came in and always recognizing me. Then there is Autumn, who I met the day I picked up the keys... she was so informative and just plain cool! Regina, Autumn and I talked as if we’ve known each other for a long time. I would recommend this team to anyone. They truly care about getting you a place as much as you want it. Thanks again Ladies I will forever be grateful for your kind hard working team.Michelle Schaub
They are very courteous and efficient, willing to help. Their properties are nice and close to most of everything needed.Anytime I submit a work order, theyre right back to me to schedule the event. Im not sure that Ill ever leave. Its great here. Thank you for everything you do.
I recently purchased a remolded mobile home from KMS and had several issues that I am delighted to say were responded to promptly and resolved to my satisfaction. The people Ive dealt with were pleasant and helpful and I am happy to recommend this company.
Good service food not the greater too pricey
Autumn is an awesome person to do business with and every time Ive had a question on anything or something that needed to be fixed she was on top of it and had either my question answered or the problem fixed the very next day!!!! This has been the best rental experience Ive ever had. Thank you Autumn and everyone at kms you ladies are the best!!!!
They will be in trouble.
Kms enterprises was an amazing experience! Everyone there is so friendly and do whatever they can to help their customers. They made the process for applying to a house super easy and understandable. I will definitely be going back to them in the future!
Great food and service
I moved out recently, and they basically returned all my deposit besides a small non refundable portion, I will defiantly be coming back to them when im ready to rent again, autumn is fair and honest and super sweet.
Autumn was incredibly helpful and super friendly. The entire process was made simple.every time I had questions my calls were promptly responded to. Would definitely work with Autumn and Kms for future rental needs. Great friendly service.———Jessie Burruel
They are great at making the application process smooth, however it can be hard to get someone on the phone at times.
Very good rental agency for homes. They always are there for anything you need .
Fernando is a good dude he makes yoy feel at home when your in his shop my son Jonathon comes home talking about him hell be oyr barber from now on
When buying a home from KMS enterprises, double check everything, they under bid so they can use cheap labor and building products!! I been at my house for one year and half and the AC has leaked last summer and now this summer damaging my ceiling. Ive called Thomas the so call builder, and the company and no respond, now its going to cost me, out of pocket to fix!!
This has been the smoothest process for me for renting, I do appreciate everything and enjoyed the experience. Thank you so much to Denise for the help !
I cannot say enough wonderful things about Autumn and the owners! She was with us every step of the way! She made sure my family was taken care of and made the moving process a breeze! Thank you we ❤️❤️ our new home;)
If your looking for a place come stop by KMS and talk with Autumn. She is great. She went out her way to find our family what we were looking for. She has great customer service and is very friendly and is very halpful 🎉Thank you Autumn
The new person in the office (Autumn) ensured that my move out experience was a smooth an easy transition. I recommend anyone that wants to rent a home to go see Autumn.
Denise Ramirez is friendly has great customer service very helpful and knowledgeable I can’t thank her enough
I Highly recommend this company, Autumn is amazing. Office staff are great and always helpful.
This is by far the worst rental property company I have ever had the misfortune to deal with!!! From the first day we moved into the house we have had issues with the people working here. We bought a new washer and dryer upon moving into the house, and the outlet they provided for the dryer was the incorrect one for the plug on the dryer. Not only did we spend hours fighting with them about it and calling them repeatedly because no one ever called us back, they refused to change the outlet to the correct one for a dryer rather than a range outlet so we were forced to purchase one of our own. We also had to fight with them when our dishwasher broke and had dirty water piling up on the inside of it as well as water leaking from the refrigerator. It took us several days to get them to come out to finally fix it, and they were initially not going to fix the fridge, but were going to leave the water line broken. Then, upon us moving out of the house, they gave us the wrong paint color to patch the walls from pictures and paint over the spackle and insisted we lied about a professional cleaning the carpets even with a receipt for proof, on top of other things. We wound up getting less than 50% of our deposit back because of incompetencies on our end for cleaning, but when we left the carpets were cleaned professionally and the house was spotless. The only thing that was inadequate was the patched paint because they gave us the wrong color when we called. Every time we have had an issue with the house or with them, they have argued with us about everything. They have not once called us back when they say they were going to, and they have been nothing but rude and unprofessional. I highly discourage anyone from renting from these people. They will screw you over and not even think twice about it!!!!!!
This management company was awful to my family! I do not recomend doing business with them.
I am a current tenant of KMS and Denise is my rental agent there! I give her ALL the kudos as I was very selective about the kind of rental I wanted. She took the time to really listen to what I wanted and put in the energy (and patience) to make sure I got it! She was very responsive to me, very professional, had a great attitude, made sure any issues were addressed immediately and was great to work with, (and still is)! I am grateful to have found KMS and Denise too, and I absolutely LOVE my new place, and highly recommend you use them for any of your rental needs!Blessings,JDixon
We have lived in our house through KMS for almost 4 years. Since Autumn has came in as manager things have been GREAT!! She is so attentive, nice, professional and is quick at getting back to us with any issues. She is a great manager and makes KMS a better place. I would highly recommend using KMS for all your housing needs. You won’t be disappointed!
Such dishonesty; when I first moved in with my family; we were told that if anything goes wrong with appliances they cover that. My oven handle broke I called and the maintenance man came over and said yeah he can replace it. Then came back and said he couldnt because he couldnt find the part. The next morning I got a call from Bree saying that the part is going to cost $100 and there will be a maintenance fee. She also stated from the pictures that it looks like we damaged the oven; I told her twice it broke while I was baking. I happen to be 6 months pregnant and have a three year old daughter; KMS not only neglected us but lied and threw wrongfully accusations. I have sought out legal action for unlawful negligence and wrongful accusation. Our rent is $475 we pay $500 just to be in good graces. Please do not rent here, they are heartless and neglectful to their tenants.
Denise is unattentive and doesnt care about finding you a home just taking your application money. Relocated to the area and came to her poor communication, out a deposit down, she never took the home off the market. Said we were denied. I asked about additional places. All she said was you have a job yet. I have more in my bank to cover 6 months rent and he is a self employed contractor with jobs lined up. She didnt want to do the work. She never even called our references! Got my money order back made out to KMS guess what I cant cash it back out and she told me find a place to its how they do it. So Im out 1250?!. Lazy, lousy wont use ever even after we are settled. Will contact a laywer for my money if needed.
Very responsive and Denise was helpful.
They have decent places to rent.
I recently had the pleasure of working with Denise at KMS rentals. My husband and I were in needed of a rental home in Tucson. We were relocating and it is often hard to find a rental when you aren’t already living in the same town. Denise was amazing, not only was she very knowledgeable of her job and company policy but she also has stellar customer service. At time when I was worried about certain aspects of the property she would always call or text me back with an answer to my many questions! Never once did her customer service diminish. I am so glad we choose KMS to rent a home from and I am even more pleased we have Denise to answer any and all of our questions. Thanks again Denise.
They never answer the portal or emails
I would never recommened this company to anyone. They will charge for anything when ya move I bought slats for the blinds because the sun will destroy them n they charged me because i didnt put them up before moving. This place is a joke Bree who thought she was everything but the front desk person. I would call about my ac id swear she had a rolo Dex of answers. Called on something else same thing had answers instead of letting me explain what it was doing. I lived on speedway had a tall palm tree that when the wind blew hard it would drop its old was palms off one day my 3 at that time year old grandbaby was playing outside it about hit him they said oh that happens when the wind blows hard again rolo dex so I told Bree if my grandchild gets hit by a branch id be bringing them the bill. Remind you it wasnt in my yard the palm tree but in neighbors. So long story short they take 25% right away from your deposit, then charge you 15.00 if they god forbid to have to screw in a lite bulb. If I could id stand out front of there business n tell people. Never again. I hope this review discourages you to not rent from them. Oh an when I gave my forwarding address male front desk person I had to give 3 times n still called to ask about my deposit they asked again Im like really.
My lady and I work with Autumn and honestly couldn’t be happier appreciate everything she’s done for us
My wife and I rented a home through KMS enterprises and all I have to say is it was a horrible experience. These people were rude and not very helpful. I would definitely not recommend KMS to anyone. Save your money and buy a house. Dont even waste your time.
Love Love Love KMS Enterprise!!! Such an AMAZING company! Denise and Autumn we’re sooooo wonderful!!! So friendly and helpful! Very knowledgeable about the property!! I’m just so glad we choose to rent with this company! Definitely gonna refer all my friends and family to KMS Enterprise! Thank You girls sooooo much!!!! Can’t thank you guys enough!!!
Worst experience ever, maintenance is horrible, the manager discriminates by telling people that rats are going living in this apartments .
Autumn is the best!!!! So helpful and pleasant.
I highly recommend for anybody not to rent from KMS the manager there is extremely rude and hung up in my face and all I got was a couple of words out. Im diffiently reporting her to whom ever her manager is. I diffiently got screwed on my deposit. They lied about when I returned the keys, they tried charge me for something plumbing had to do to the wall. Dont rent from KMS there horrible, and no professionalism.
Great people! Great Place!
I have had a porch light light for over a year. Not a light bulb issue but electrical. Brea, the person in charge of maintenance,response is, sorry we dropped the ball. This is her answer every couple of months. Still to date no.light at my entrance.
My family and I have been with KMS for approximately 2 years. The ladies at the office made our move in experience a breeze. One year after we settled in we began to have issues with our toilet. I must admit there was a bit of miscommunication due to my working schedule but in the end everything was handled in a professional matter.
That most horrible experience my family and I have had! 😭😭😭
The ladies in the office are amazing!!
Ok