My wife and I bought a house back in June. We had these guys come out to do an inspection and tell us what we needed. I decided to go with this company as I had interviewed with this company back when I did pest control. I thought they had integrity but I was wrong.The technician said we needed a pest control plan and a termite treatment. I did not want to do that at first but was talked into it by the person who inspected the property. Was told I would not have the protection of the company if something happened. So my wife and I paid for both services up front, 1year pest and 5 year termite.Recently found a mouse infestation the had been behind the fireplace for a very long time. On inspection found small holes that they were using to get in the house near the fireplace. This mouse infestation had obviously been going on since previous homeowner. Call the company to have a tech come and take care of it and told that it will cost extra for mice. we were never told initially that mice were not part of our pest plan. We paid upfront so we would not have to worry about stuff like this when we need it. Our property sits on an acre surrounded by other houses the same. We have lots of open land and for them to not think mice could be a problem just shows me that they dont properly train their guys. For someone to miss the signs of mice activity who supposedly does this as a professional is beyond me. I would not use them again and suggest you find someone who will actually inspect your home and tell you what you actually need.
Im so happy with the service we received from Arizona Pest Control. I was contacted immediately by Brianna to set up a date to have them come out and inspect our new home. Anthony was SO kind, helpful and professional. The estimate I received was beyond reasonable. I was even given a schedule for the next year so theres no work on my part. Such a fantastic business to deal with. Im just beyond pleased!! Thank you SO MUCH for everything! Im so glad we found you!
Very professional and efficient! Such an easy process to get started and I love the payment options. I’ve noticed a difference in pests too. No more ants or spiders around and I’ve seen dead insects in backyard. I feel so much more protected and the price is such a great value!
Josh is a rude unprofessional person. He laugjed at my diabled mother when she told him to no one touched their traps. He laughed at her when she was struggling to speak, he wouldnt let her talk. I asked to speak to the owner which is his father and he said he wouldnt allow us to speak to the owner. I said I could go down to the office and he said he would call the police on me if I came down there. He is very rude. They are unprofessional and I would never recommend this company.
Following my call AZ Pest had a technician scheduled right away to come perform an inspection. Brian De Nomme was assigned to come meet us and he was a great pleasure to work with. He asked great questions, gave great insights, did a thorough inspection, and left me with a plan of action to solve of our issues. Ill definitely request Brian first if I ever have a need in the future, and I would highly recommend to others. Thanks Brian! - Bill T.
I really like this company. I tried one before this (swift pest control) and they were not effective at all. Az pest control has decreased the amount of scorpions that come with living in Sahuarita. They are very quick to answer their phones and will send a tech out within 48 hours which gives me huge peace of mind. I have 2 reptiles and they have never been bothered with their products. I also have a NB baby and they were very diligent with that, asked me to leave the property for a few hours to keep baby safe. I am very happy with their services totally worth the bi monthly fee.
The people are friendly and knowledgeable.i would absolutely use them again.
AZ Pest Control treated our home, inside and outside, for kissing bugs. Certified Applicator William Billy Moseley did an outstanding job of inspecting, advising and treating, with great respect for our desire to spare non-target arthropods. Thank You Billy!!
Had a great experience with the initial assessment and subsequent techs. These guys not only know their stuff but are perfectly professional in their service.
This place is a scam! We signed up for regular service and had our initial service a couple of months ago. When we had our 30 day service last month we found our technician spraying our neighbors front yard and had to bring him over to our house. I called this morning to request service and was told that our technician is on vacation and we have to wait for him to return and call us to get service. Apparently hes the only technician that theyve hired that knows the area I live in. Really?!? Calling Truly Nolen in the morning!
I made a appt. to have my house inspected for termites it was cancelled, the next appt. they made the person was running ahead of schedule called my phone which I dont answer when Im in a clients house I was a few minutes late I called him and he was very rude said I called you didnt answer and Im ahead of schedule he had called his next appt. and left, I was literally at the stop sign looking at him, I called the main office and got no apology for his rude comments or the fact that I had a second appt. with them and was only 4 minutes late and he just left.
From the very first phone call to each of my treatments, the people from Arizona Pest Control have been friendly, informative, and punctual. My home is still in the process of being treated, so have yet to see how well their services have worked, but so far I am very happy with their customer service and professionalism.
We asked for a basic idea on pricing for ant infestation we woke up to this morning.1. Phone rep told me I had to have inspector come out to deliver pricing.2. Phone rep told me I would be forced into a contract for annual, quarterly, or monthly service, that I would not be able to choose.3. Phone rep refused to give me a general idea of pricing.Thanks for showing us the kind of business you run up front. Wouldnt order service from your establishment if you were the ONLY pest control in the area. Obviously, we arent good enough to have used your service.
Arizona Pest is reliable and effective. Their employees are pleasant to work with and they have always been here on time. There was one month that they came out and sprayed, but for some reason we had 4 scorpion sightings about 3 weeks after that (usually they come spray every other month and we’ve never seen bugs other than this one time). We messaged them about it and they came out and re-sprayed free of charge! We are very happy with this company and would recommend them to anyone!
From the person who answers their phone to the sales and service people they sent out to our house, Arizona Pest Control was polite, professional and informative about their services. I highly recommend them.
Theyll delay helping you until your termite problem gets as bad as possible so they can make the most money possible. Thanks for recommending that I needed a handyman instead of an exterminator and instead of doing the job I called to have done. I followed their advice instead of following my instinct, but because basically every contractor and repairman is totally overloaded right now the problem spread and spread and now my financial investment to fix what started as a small problem has multiplied greatly. Wont call them again, ever.
I recently started using their services and so far they’ve been great. They’ve been super informative through the process !
We’ve been using Arizona Pest Control for over 20 years now and have never had a reason or desire to switch companies. They not only perform a great service for us, they are professional and very courteous/respectful. No hesitation in recommending them to anyone!
Termite inspection and Centricon instalation. Several of the Centricon bait stations not installed flush to the ground leaving a tripping hazard. One such improper station, is located one step directly in the normal walkway from the patio to the yard.UP-date 7/21/21: The day after posting my original review, I was contacted by Arizona Pest Control which scheduled an appointment to review my post and take whatever remedial action necessary. Yesterday Mr Jonathan Armendariz, Lead Termite Technician, came to our house and was shown the poor installation of the Centricom bait stations. His eyes rolled over. He got his tools and went to work reinstalling ALL of the bait stations, not just the one that was subject of my review. Mr. Armendariz was most courteous. performed an excellent job of Customer Service and Skill. I am most happy with Arizona Pest Control; the final outcome in getting our pest control needs satisfactorily accomplished.
Great service. Thorough and consistent. Haven’t had a spider or scorpion in the house or seen a rat in the yard since we started using AZ Pest Control. Highly recommend.
Seemed efficient and responsive. Got the job done!
After the initial evaluation the associate showed me the area of concern and thoroughly explained how they would treat. The associates that performed the treatment was knowledgeable and also shared information. Their annual follow-up has also been good.
I called AZ Pest Control after we were here for a few nights and a scorpion was crawling on our patio. Reached out to them the next day and an estimator came out that afternoon. Set up a first spray time a few days later. As promised more bugs came out in the open because of the material they used around the base of the house. Haven’t seen any bugs since that time and they soon will be back to do their one month follow up.
Quality business. Responsive, professional, and affordable service for our pre-school.
I do not have insects in the house. Prompt, professional, courteous, & friendly service, the technician is very knowledgeable. The service is a great value, I 100% recommend Arizona Pest Control.
Arizona Pest Control has done a great job at keeping my house pest free. I have had no problems with spiders, ants or scorpions. They are always on time, friendly and professional. I would recommend to anyone.
Ive been using Arizona Pest Control for about four years now and have always been very satisfied with their service. We had some issues with termites and spiders when we first moved into our current home but since using Arizona Pest Control, everything has totally cleared up. The staff are always friendly and punctual and the service is affordable.
We have bi-monthly service to spray for insects. Phenomenal service!! Jason is our service tech and he does a great job!! Great company and I highly recommend!!
I found this company and its employees to be very knowledgeable and professional. They performed the services as advertised for a very reasonable price and we havent had any more problems with termites since they treated our property.
Honest and reliable. They do what they say and no nonsense
Our service is performed by Bill. He is great and professional and always on time and willing to help. The whole team is very responsive to emails and requests. We have been very happy with their service!
We have had AZ pest look after our home for 10 years great service every time and the technicians are very informative and thorough. Definitely recommend them for great service.
Arizona Pest Control is awesome. Their staff is always professional, friendly, and responsive. They have a full service with their membership. Anytime we’ve needed extra service, they’ve sent someone out without issue and have taken care of the problem. Highly recommend.
We use AZ pest control for our home and business. HIGHLY recommend! Ray is the best, and all of their technicians are extremely professional and efficient. Ray was able to give us detailed information on our home that we would have never known if it werent for his expertise and detailed inspection.
Richard our Arizona Pest Control representative is great. He takes care of us both inside the house and outside. He always asks if we have any problems with different bugs and scorpions since his last visit. Cares about the customer. If hes going to be late he always calls if the application before us lasts longer than expected. He always answers all our questions when needed. There are so many pest control businesses out there but I have had great service from Richard.
I definitely recommend Arizona Pest Control. They have great customer service and very competitive pricing. It was very easy to get an appointment for our inspection(Buck was great!) and our treatment was done just a few days later(Will was very professional and nice). Were very happy we chose them.
Its been a good service as far as getting rid of the bugs. Im giving yall a 4 star because I dont feel I need to remind the tech to brush off any spider webs off the porch ceiling or around the outside windows.
I have tried a variety of pest control companies in Tucson, including another major, well-known company. This company outperforms them all and I heartily recommend them. We are very satisfied.
Had black widow spiders and scorpions invading house and yard. Inspected, sprayed both interior and exterior. Visibility of the arachnids have decreased noticibly.
This company is so professional and knowledgeable, and they have high quality products that work!! We have been very happy with their services, and will stay loyal customers, for as long as we are in the area!
Always friendly and on time. Use them for termites and general bug maintenance.
Very professional and reliable. A bit pricey, but effective. Would recommend to others.
Simply put, plenty of other reputable pest control companies out there. Im still salty how this company conducted business with me. Technicain was a total tool and douche.
We have had Arizona Pest Control for about 30 years. They are reliable and very good at what they do. The only thing it seems like every year the rates have been going up slowly. We are on a fixed income and they do not have any senior rates. But with that said they are a very good company .
Always very thorough with their inspections and reports. Have not had any issues with Rodents since we started using them from day one when we moved into our house. Would recommend them for anyone looking for a pest control company - rodents, spiders, centipedes, scorpions, etc.
Top notch pros. My pest control agent thoroughly explained how AZ Pest Control work and WHY they set the contracts/policies as they do. Especially for my needs. Clearly explained procedures they’d utilise and gave realistic expectations. Great Company!I’ve always been shown respect, for me, my home & my boundaries...my doggies! Additionally(sadly, many women will get this), no one at AZ Pest Control has EVER asked, “Can I speak to your husband?” 😉😛They really do know their stuff at AZ Pest Control and I’m happy to give this local business, mine.🤘🏽
Always professional and responsive. I love that they include a picture of my Service person when they send me a reminder of my appointment. Makes me feel safe. They are really good.
They came and did their thing and I have seen not a trace of the termites that had left long tubes in my laundry room . Both the inspector and the tech that treated the house were pleasant, polite and efficient. Thank you! I was so pleased with service and results .
We are very pleased with the service we receive with AZ Pest Control. Our technician is Richard who is courteous and thorough.
I called to cancel as soon as I received a text that they would be arriving the next day and they still billed my card. I wouldnt recommend these hucksters to anybody.
Read your contract closely the $50.00 off only applies if you keep the service for a year. I found out the hard way that if you cancel within the year they steal the$50.00 out of your account. Bad business if you ask me. Oh and they break things and dont tell you about it.
We called AZ Pest Control after finding scorpions in our home (I was stung). We also had an infestation of crickets, which are scorpion food. AZ Pest Control came quickly, explained their services, and assured us that they used non-toxic ingredients (Im chemically-sensitive). We found a couple of crickets in the days immediately following the first treatment, but none since then. I had no reaction to the spray ingredients, for which Im thankful. You and your team are doing a great job!
100% recommend this company! Professional, courteous, knowledgeable and great results every time.
We have bi monthly service with Arizona Pest Control for pest prevention and have been using them for the past 3 years. We have not had a problem with any type of bug. We also have used them for termite prevention. Cant say enough about their service. Our technician, Ryan, is one of the best.
This is a terrific company that I have used for 3+ years. They have never missed an agreed upon time, their rep, Chris is professional and courteous and the results of no interior bugs of any sort are consistently reassuring. Great value for the reasonable cost! I highly recommend.
Always ontop of there game and always ontime and super professional. Great pricing for services provided. Highly reccomend!
Arizona Pest Control has taken care of our home for 12 years. Always top service and quality. When we have experienced an issue (very few), they are quick to respond and resolve until full satisfaction. Management is always available and easy to reach. And ..... we love our technician, Jason! Thanks for all the good work!!!
Richard was at my door step only 2 hours after I called! Richard was awesome! He took care of the wasp nest that was in the can light on our patio. He even took the time to spray the other lights just to be thorough. My son was interested in the nest. Richard showed him the nest, the larva and gave him some information about wasp biology. We will absolutely use their service again. Thanks Richard!!!
The price was right. They showed up on time. Very friendly workers. They did a great job.
Technician has always been very friendly and helpful. i highly recommend this company.
Both technicians I spoke to were professional and knowledgeable. Chris explained the termite technology and applications. I was grateful to sign up for a five year evaluation/mitigation for my new old house after seeing first-hand the damage termites did in the crawl space. Thank you!
The company says they called to make an appointment but didn’t call the right number that we told the office 3 months ago was wrong. We were on emergency leave from Tucson and they showed up. Then we received a bill for that service. When I called and said we were not even notified that they were going to come on that day and how were we to know if they did anything. At that point I said we were not going to pay for a service that was not done. That’s when Josh got irritated with me and stated “just read your contract “. I stated that I wanted my service discontinued. At that point I hung up on a very disrespectful person. That was the second time I’ve had to call them about the same exact situation. This company lost our respect and our business. A concerned customer.
The best pest control in Tucson, they really take care of there customers. I will always recommend Arizona pest control to all my friends.
Arizona Pest Control is the best in Tucson to get rid of those nasty critters. What I really appreciate is how thorough they go through every room and inspect the house. I highly recommend Arizona Pest Control!
They have provided excellent service from the inspector Jeff, honest, excellent communication skills and thoroughly explaining what to expect and not pushing unnecessary services.Day of termite treatment, Richard and Hector were on time, ready to go. They were super friendly and offered tips regarding my pets safety during and after treatment. Very professional and tidy. took their time but also not forever. They were shift and went through the process of what they were doing patched up and cleaned up work site. And they reassured me to not hesitate to give them a call if any problems came up. Thank you!Arizona Pest Control really offered a great service and a great value, I truly value their service and would recommend them to friends and family. A big plus is that they are a locally owned company.
Had my free inspection for termites after a large swarm on my patio. I was extremely upset as I had just decided Mother Nature was very upset with me as I had just had unwelcome visits from bees in a rafter, several of those giant sewer bugs, tons of ants, and a pack rat looking for a nice car to make a nest in. Technician Ray did a thorough inspection for termites, gave me information about the termites and told me exactly what I needed to do. Thankfully no expensive treatment was needed for the termites at this time. He also gave me lots of information and advice about Mrs pack Rat which I think, and hope has passed away or has moved on after my procedures to discourage her. He was extremely knowledgeable, professional, and helpful and took the time to explain and answer my questions. Also was a very nice, courteous and personable man. Amazing service for a FREE inspection. I will definitely use Arizona Pest Control in the future and have already recommended them to my friends.
I used to have a 5-star review and changed very quickly to 1 star. I have had them since May 2016. Back in September, I found bugs alive and decided I didnt need their services. I called and told them I wouldnt need it right now. I always paid ahead of time (before the service), but they kept sending notices that I owed.I finally paid it because I didnt want to fight after a terse email from them. But the way they treat long-term clients isnt great. They are good if you need a quick fix. But I wouldnt sign up for the long term contracts unless you want an accounting nightmare. Also, they have a nice feature where you get two free resprays per year in your contract. I only took advantage of that one time in the 3+ years I had them. You would think that with all the confusion, they would have just put it in the resprays. Oh well.
It has been a long time since I have used company that is still professional, they treated me and my house with total respect. I am very happy with the job they have done I have already recommended them to my friends.
I recently received a quote from Arizona Pest Control and found it to be a very pleasant experience. Buck Lawson was the inspector who came and provided me with the quote and he did an excellent job. Buck was professional, very knowledgeable, and honest. I would suggest that anyone needing a pest quote should contact Arizona Pest Control.
The technicians are fantastic and super friendly.The account manager Mr. Edwards attitude was very unprofessional. Left voice-mails and generally sounded irritated when you get back to him. When I told him his attitude was unprofessional and hes losing a customer he didnt respond to the email, he just sent it to collections during a global pandemic. $68 sent to collections during a time of hardship. Honestly shame on Mr. Edwards, a poor level of customer service as it leaves a bad taste in anyones mouth and reflects negatively on the business.A side note AZ Pest also charged my card 2 times without authorization and no auto-pay was set up.
Efficient service, dormant time of year, not much action.
We bought a new home & had them come out to do an inspection for termites & bugs. We hired them! Prices are great & employees are fantastic!!!! We are so happy we chose Arizona Pest Control. They are experts! Highly recommend 👍
Rudy, came introduced himselfand was very professional. I bought the companys contract for a year and am very pleased with the service.
Fast response, good customer service both from the initial appointment to the actual pest control appointment. We have called to say that the wasp nest was missed when spraying, but never received a call back. We will have to wait and see what the 30-day follow up appointment is like before we make out final rating for Arizona Pest Control. Hopefully we can give more than 3 stars. The 2 stars missing is all about the customer service factor and the missing of the wasp nest that was pointed out during the first visit.
They are always on time, if not early! Such great people throughout the company and am happy to have found them!
We have relied on Arizona Pest Control for several years, especially since we had wood laminate flooring installed throughout our home. Since termites find wood laminate to be mighty tasty, we have recently installed the Sentricon termite system as a proactive measure. In short, we know our home is in great hands with APC -- our past experience with this outstanding company insures that.
I called to get a quote for a one-time service. I have crickets in a crawl space but otherwise handle the spraying of my house myself. A man named Josh answered the phone and said they do not offer one-time service and only do business with clients that need ongoing service. I mentioned my issue and that I didnt need this, but he was very dismissive and said he couldnt help. I was surprised they wouldnt even consider it. I said I guess I would call somewhere else and he literally said best of luck with that.Wow. I was courteous and friendly the whole time and did not believe my inquiry warranted that type of derisive response. Given the amount of money they must pay for all those ads on TV, I must say I was disappointed at their complete lack of interest in obtaining my business. While I understand their strategy is to gain long-term customers, I will not be one of them.
Profesional service
I have been a customer for many years and find they do an excellent job.Their pack rat control has worked great for me. Their bimonthly pest control is a little expense for the time spent but the chemical they use is absolutely the best.
The men have been very professional - they inspected and then treated our home for packrats - setting traps and cleaning out their dens. they always check with me to tell me what they are doing and things seem better around here.
Weve worked with AZ Pest Control since we purchased our home 3-1/2 years ago. Their on-site service personnel are very competent, helpful and friendly. They always leave with a very positive experience.
Prompt, friendly and cost effective.
AZ Pest Control is the best! Especially during this Covid virus time. The workers are ALWAYS gloved, masked, and bootied and always super polite. They responded to our call for inside vermin the very next day and when we heard loud noises the next evening after installing traps, they came out to check and found the dead rat in our crawl space. We are very pleased with them.
They are the best, friendly, very competent, easy to do business with. I feel like Im dealing with family, Thanks Ryan.
I always received a call before they arrive for service and the technicians are very knowledgeable about control of pests and services offered. They call if they are unable to arrive at the scheduled time - as in the case of covide issues and quickly try to reschedule. Friendly and helpful techs.
Very proactive. From the initial phone call, to the actual meeting. This company delivers! They explain their services, are very transparent about their fees,and actually care about the customer. We checked with other pest control companies, but ArizonA Pest Control garnered our business.
I only just started using Arizona Pest Control, but they were the one and only company who seemed to care that I prefer a certain way to communicate, and they respected that from the get-go. The team that came in for the first treatment really took their time in assessing what areas needed the most focus and they asked great questions to get a feel for what we were looking for them to do. So far, so great!
My name is Laurie and I pay the Pest Control bills. Why is just my husbands name on this statement??????Gary from Arizona Pest Control is very kind and affable.
We have had no pest problems since working w AZ Pest control. Our tech Chris is always obliging whenever we feel like we have a problem.
Spot on. They applied the new thermador chemical to my entire home exterior. This was the second time I paid for their services. While this was applied originally for termites, I have had no insect issues for five plus years. Last scorpion was three years ago. No insects, no ants and other bugs. Pretty impressive.
Excellent experience! Right from the start, very professional and thorough. Dealing termites is non trivial and you need competent technicians that make you feel comfortable that the issue will be handled. For me, this is not an issue that Im going to skimp on. I want it done right by a company i can trust - thats Arizona Pest Control. Local, competent, professional and punctual.
Highly recommend, professional, local, family owned, no more pack rats or termites!
The tech, David, was on time, friendly, and took care of our issue quickly. They were also much cheaper than the other places we got a quote from. Great service!
Very professional and willing to go the extra mile when asked. Bill, our technician, is friendly and great at keeping pests out of the house. Very informative when we have questions.
Very happy that I went with them and I called for appointment I got right in for the next day Buck came over the next day and talked with me and told me everything I needed done step by step and showed me why I needed it done he called his office and they got me in the next day Joseph came was such a nice guy talked and made me feel comfortable knowing he know what he was doing! Everyone was so great even the Anna who answer the phone when I needed a question asked she know the answer! Thank you guys so much!! Very happy with everything!
We just started using this company. We called five pest control companies and this is the only one that followed through. The service people are knowledgeable polite and reliable. So far we are very pleased with their service.
Ryan is very professional. He always lets us know ahead of time when he will be arriving so we can leave our garage open for him to check and service. In four years we have not had any problems.
I have used this company for 19 years and never been disappointed. They contact me each year for a termite check. One time I did have a problem. They promptly took care of the issue and reapplied the pest control chemicals(including drilling through concrete) .
Arizona Pest control has been providing service for my property for the last 5 years or so, and have not had a single issue with infestations, including termites that are abundant in Arizona.I highly recommend their service, they are profession always on time, and vigilant of any issues that may arise at each visit.
Timely and better than average cost.