This is my favorite laundromat in town! The owner, Steve, is very kind and grateful for his customers. Not only does he let me know just how much the washers can hold (so I dont have to use more washers than necessary, saving me money!), but he always thanks his customers. This means so much when owners dont tend to be as hands on with customers that often anymore.The one attendant, Christina, is so kind, helpful, and just all around great. Shes always greeting us, catching up, lending a hand, and going out of her way for me. She is such a sweet, friendly person who makes this laundromat feel like a second home. Shes kept an eye on my toddler for me for a minute while I get my laundry in the car, which is so greatly appreciated and I know I can trust her. The other attendants are also great, but I dont know them as well as I do with Christina.Prices are reasonable and I LOVE the fact that I can use an app to pay and then track the progress of the machines. They recently lowered the price for the dryers, so it shows that theyre conscious of their prices and arent out to gouge their customers. This will always be my go-to place!

The facility was clean- but what reall stands this laundromat apart from the others is the staff. Absolutely fantastic. So helpful and friendly.I also love that you noe pay via an app with a credit/debit card or with coins

Love the staff...owners are awesome..always feel welcome and safe...machines are always clean...i bounce back and forth from one location to the other just to switch it up...Will continue to only go to their facilities

Clean, friendly and affordable 👌The staff is Amazing! Top notch customer service.

Clean. Able to do laundry in peace. Plenty of washers and dryers for a Sunday afternoon. Nice establishment.

Great people and great service. The drop off wash and fold service is the least expensive in town.

Newer washers and dryers that actually work very well! The staff lady was also very nice and helped us figure out which washers to use too. Theres also an app that tells you how many minutes you have left which is very under rated

Machines are of high quality, many dont take quarters, instead you have to either purchase a paycard through a kiosk, or download an app that controls and pays for the washers and dryers. Clean facility with very nice attendant. Price is a bit high. Only 5 top loaders, all the rest are front load. Pizza joint next door is good!

Very clean. Extremely friendly and helpful staff. Plenty of machines in will working order!

This place is super clean and has washers with high capacity. Lots of washers and dryers. Plenty of space to gold clothing too. Will definitely keep coming here.

Christina was very helpful and showed me how to use the app to make things go smoothly even on Christmas eve. Good price for the amount of laundry and the time I had available. Definitely would recommend.

So happy to write this review! Laundry on Pantano is such a clean place with newer w/d units. The staff is super nice and always helpful. Been using this facility for 2 years now and no complaints. It’s a great place to get your laundry (self or full service) done.

Super clean ...way nice employees a little pricey but I wouldnt go anywhere else.

Christina is super helpful and friendly! She is ALWAYS working whenever I come. I come here frequently and she is always helping me. Whenever I have to drop off laundry she makes sure that it’s done at the time that I need it by without hesitation!!! She always provides amazing customer service!!!😊

The facility is absolutely so clean and organized! Christina was extremely helpful with the app and getting our large items cleaned and dried. We will be back.

This place is clean and attendant super nice!! Only needed to use dryers and the price was affordable with payment options.

Christina is always polite and helpful, this place is very clean and well-maintained!

Very friendly and helpful staff.

Its a little busy. Very nice and clean place. I will be returning there again to do my laundry.

Loved it. Exceptionally clean facility and friendly staffed. Services were delivered as promised.

This laundromat is so clean and the machines are very clean. The young lady that works there is very friendly and very helpful. If you have to do the dreaded laundry that would be the place to go. 😁👍🤘

Its extremely clean and well kept. Its a little on the pricy side.

Prices are a bit high and not what I really was told at this place I used the payment app on my phone and was charged 10 dollars for what I saw on the wash machine was supposed to be 350Customer service was nice the first time I came in but the second time the lady stared at me as if I didnt belong there. Overall the clothes washing was good but not worth ten bucks a load

Though this laundry is meticulously clean they say they cannot force people to wear masks to prevent the spread of Covid. So you are taking that risk coming in.

Loved this place! Very clean and the machines worked well!

Went there for the first time today. This laundromat is super clean and comfortable environment. The employees are very friendly and genuine. I plan on returning in the future.

Very nice. Clean and powerful machines. Attendant on duty.

Tucson Launndry Center is the cleanest laundromat with the nicest customer service staff Ive ever experienced. Highly recommend this laundromat.

Nice clean facility and the employee was very helpful and friendly. The only thing I didn’t like was the cost. I live in Benson where the laundromat there only costs $1.75-$2 per load and $.25 for every 15 min to dry your clothes, were as here it’s $8-$10 to wash. That’s a little overpriced to me and will not return due to that. Other than that it’s a nice place.

Clean facility, modern equipment, helpful friendly staff. I have not needed to visit a laundromat for 15 years or so. My washer is broken and waiting on parts so there I was. I was impressed with the help I received from Christina and the other person as well. Thanks y’all

This was a pleasant experience and Christina the attendant was AMAZING, EXTREMELY helpful and nice. I was dreading the fact I had to go to a laundromat, but the facilities were clean, machines worked well and customer service was great. Highly recommend if you’re in need of a laundromat on the east side of town.

Christina was a huge help we had to go and take care of some other business, and she took care of our laundry for us. Paying a little extra to have her help us with this was absolutely worth the money. Im definitely coming back here to do my laundry. Also shes also extremely patient with other unruly customers.Melissa is also a huge fun to be around, and keeps me company while Im sitting there waiting for my laundry. Shes definitely fun.

I always came to this laundry on the pantano and i love it and today i went to do my laundry and i just meet Jessica shes really nice person really helpful.THANK YOU to Christina and Jessica for really nice and clean laundry one of my favorite laundry in Tucson..... thanks for your service 😘

Our washer is down so we have been coming here. They are clean and have a variety of sizes of washers to choose from.

Im here trying to figure out the laundry service and the manager Christina was more than accommodating with my needs. This place is very well maintained and clean. I would highly recommend this laundry mat over any others. She went above her job to make my experience a pleasant one. She deserves a raise for all she does. :)

Wonderful service. Drop off easy

Staff and owners are SUPER friendly and nice. Price is right and my clothes are CLEAN not half-assuch 😏. Especially if you need quarters to wash, not gonna find them so bring your clothes here.

I go here almost every week and it’s a nice laundromat. The attendants are helpful and courteous. It’s clean, and my laundry always comes out looking good. They recently added DexterPay machines which make the payment process much easier, you just install the app on your phone. If that sounds too complicated, there are some coin operated washers still, or you can use the refillable card. I just prefer the app now that it’s available. One thing that has made laundry day waaay faster fro me are these laundry sheets that you can use to put all your dark and light laundry in one big washer and the little sheets keep the colors from bleeding. There are a couple brands wherever you buy laundry products. Game changer.

Came in stressed out with 4 huge bags of laundry to do and Christina helped me out so much! She was super accommodating. She helped me figure out which washer I needed and helped me figure out which dryer I needed too. She was fantastic! I will totally be coming back!

Nice laundromat with good machines. They wouldn’t let us use two detergents. Apparently, they damage the machines? I’ve been to dozens of laundromats and never had an issue using two detergents. The woman working the desk wasn’t very friendly

These women are so nice! I take my laundry here to get done through their wash and fold. I was in an accident and I am medically recovering. Having someone do laundry for me is a necessity right now. I was so pleasantly surprised. They treat me so kindly when I drop off/pick up. They even put a special note on my ticket, reminding all employees to please come assist me because I am in a wheelchair. Can’t say enough good things about their customer service.

Clean, but....1st time I stopped by no machines available. Numerous ones out-of-service. The rest in use. Return next morning. Not busy, but employee said I could not use standard 2-load front loaders to wash a med sized cat bed. Have to use silver front loaders. Ok. But 1/2 of the the smaller ones are broken, the other ones in use. Just leaves extra large ones at just under $5 a load.Most of smaller machines out-of-service each time there. Easy way for company to drive folks to use more money by only being able to use more expensive machines. Or just go someplace else.Go someplace else!

Always a great clean place

Clean. Good attendant on duty.

I was in Tucson for a business trip and after my first week I seriously needed to do some laundry. I havent been in a laundromat in decades, so after realizing my coins were useless, Crystal was the biggest help. She saved the day. I appreciate all the help and patience. Oh and their support for our military is awesome!

Christina was very helpful and provided excellent customer service providing a warm and welcoming atmosphere. The facilities are well maintained and clean. The location is in an easy to access area and I will definitely be coming back due to the excellent customer service.

This laundry facility is amazingly clean and highly recommend. I drive from the far foothills just to come to this facility. Customer service is always on point, especially when Christina is working. Christina is an outstanding CSR at this facility and love coming here when she is present. She has taught me lots of things about laundry. I love The Laundry On Pantano 💙.The only thing I would like to see change at this Laundry facility, is there should be NO PETS ALLOWED while people are doing laundry. To me, it is very unsanitary.

Tucson Laundry Centers on Plantano is a very nice Laundromat. They have a person on duty to watch over the place. Please be sure to give him or a tip for doing you a favor. The added service and security this provides is definitely worth coming back to.

I just walked in was told no I at least 5times by girl at front desk walked out used to be best place not anymore

I came here late and the lady working was very nice, helped me put my clothes in and was generally sweet. Thank you for making my first experience with a laundromat a good one. (She deserves a raise btw)

Christina and Melissa are always a delight to be around. They make a laundry experience worth getting too especially when youve had a bad day or have to spend the wee hours of the night doing laundry. Always make a long time feel short with a lovely chat and service.

It was clean. I needed the large machines to was my chair cushions. I havent been to a laundromat in years but thought $10 was a bit much per load.

This laundry mat is really nice. Friendly staff. Aso walking distance from my apt.

This is my go to laundry spot. The facility is always clean, bright, and the employees are personable, helpful and terrific! Although I’ve been doing my own laundry for many years, I always turn to Christina for help. We, meaning the patrons, and they, meaning the owners, are very lucky folks for the Laundry on Pantano and its employees!

SUPER clean place and very friendly staff. I moved into a new home recently that didnt come with a washer or dryer so I had to use a laundry mat for the first time and I was worried about my clothes getting ruined because Ive seen how nasty laundry mats in apartments can be. Their washers and dryers are WAY cleaner then I could ever do myself! Great experience!

Christina was extremely helpful! I love this neighborhood gem and will bring back as much business and I can.

So normally my experience when I come here is stellar and give stars with great customer service but today was different. The older woman who was running the counter was very rude, condescending, and all around had a very bad attitude. If this was my employee i wouldnt have her back as shes ruining others what should be a simple experience. I used to enjoy the smiling face working here but the new woman is everything but enjoyable

Christina was very helpful. This was our first time here and well definitely be back. The laundry facility was clean, and the machines are up to date models.

This place is so clean and the lady working there was helpful and nice. There are nice tables and chairs to sit at to read or write at. The machines are newer and the whole place was really clean. I have no idea why this would ever get a bad review. I came here because my washer needs a new part to work and was so pleased to know about it.

I was dreading a trip to the laundromat when our washer at home decided to die. So thankful to have found this one. Very clean facilities, staff was wonderfully helpful and courteous and reasonable rates for wash/dry. Wish the dryers were set a bit higher, but I believe thats a standard wish for any laundromat. I would definitely recommend this place if youre in a bind, or just in general.

This is my third time i came to wash my clothes at the pantano laundry and this lady her name is Christina she very nice and friendly she help me alot with my clothes because it was my first time coming her and i told her that i like coming in her to wash my clothes when she her because very friendly and very helpful with everyone ✌👍 she always recomend me which machine to put all my clothes THANK YOU FOR YOUR HELP CHRISTINA ✌ HIGHLY RECOMMEND

On Wednesday evening my fiancee was assaulted by the alleged Assistant Manager of the Pantano location. A police report has been filed for the assault. It began when we finished our laundry and were leaving and I asked for a refund of the remainder of my card as it clearly states all over the building that Laundry Cards Completely Refundable. I had a remaining balance of 20. out of 30 I had put on. I would like to note that this Assistant Manager had been giving us the stink eye since the moment we walked in, but as it was the last time we would need the laundry, I just ignored her. We did our washing and drying and as we were leaving, I approached the counter to get my refund off my card. The woman snatched it out of my hand, stuck it in the machine and then brusquely said Cant do it, there is 20 on there, has to be below 5. She then brushed past me to resume her cleaning over near the bathrooms. I questioned her about it and she began yelling in a very condescending voice that Its the rules! We gathered the remainder of our property and I stopped back at the counter to look at (and take a picture of) the notice on the counter. It very clearly states that the entire balance is refundable and that they Ask that balances are kept low. I pointed this out and she FLIPPED! She began yelling that if she gave me my 40 back, there wouldnt be money for other customers. I responded,You close in less than an hour. She continued yelling at me so I responded, Thats fine, I will just post some reviews to warn others about this. She replied with something I was unable to clearly hear, so I asked where the manager was and she stated Im the assistant manger so, WHATEVER! At this point, her behavior was making me very uncomfortable due to its over the top and erratic nature, so I walked out the door to my vehicle. My fiancee was following behind and he turned around to say, He is a customer, you shouldnt be so rude! She charged at him, grabbed his wrists and shoved him backwards very hard. She then continued to come out the door, still shouting and being verbally abusive. I asked that she call the police because I was going to do so if she didnt. She began shutting the doors to the business(with other customers still inside) and we drove off to contact the police.I do not know if it was because we are an obviously gay couple, if she had other plans for the money remaining in the till, or if there is an underlying psychological issue, but we did file a police report and while I will most likely not press charges for the Disturbing the Peace, we are pressing charges for the assault on my finacee as he is a disabled person who has numerous pins and plates in his back and hips due to an accident. There are video cameras in the place and I hope they are actually functional as it is concerning that many elderly people are in that neighborhood and one shudders to think what could happen to one of them if they asked for their money back.TLDR/If you get a Refundable laundry card, you may just get assaulted when you ask for your money back!

I went here earlier today, because the laundry was unavailable at my apartment this morning. I got a laundry card for $3 and it came out of the machine dirty and with a crack on the edge of it. I thought nothing of it and did my laundry. When it was finished I wanted to get the funds off the card and refund the deposit for the card. The attendant said they cannot refund damaged cards, to which I replied it came out of the machine like that she called her manager, manager arrived and told me they cannot refund damaged cards, I replied it came out of the machine that way, I bought it earlier today and she accused me of lying.$3 is not a big deal to me, but it felt like a cheap scam, bad experience, will not return.

They say they sanitize, but attendant did not when I told her that I was done with washer #__. Expensive to dry

Real nice place to do laundry. The attendant on duty was hands on in being very helpful. Will come back for sure.

First off I’d like to start off with the fact that I’ve been going to this place for about six months the same washers have been broken, as well as the same dryers have been broken for multiple months. How do I know this? Because they write funny little notes like at sea world, couldn’t find my chill. Same washers and dryer’s for months. I find it unprofessional That nowhere in the facility does it say the card must have less than five dollars to do a refund. My card had $9.10 plus a three dollar refund charge to total out to $12.10 to which the attended refused to refund me after requesting it multiple times. Showing her that they stated “must have a lower amount so we do not run out of change” it does not state I have to have five dollars or less to refund a card. so I would say about having something of that nature on a wall is a contract, and in the contract it does not state how little or how much is too much for a refund so I would really highly recommend that for future reference you to change that. But as far as returning I do not think I will do to these issues that I continuously have.

I have gone to this place twice now and both times Christina has been nice, respectful and very helpful. Thank you Christina for being so awesome!

Came here for the first time this evening and met Lisa. She was very friendly and helpful. I grately appreciate her effort to assist me.

Over priced! Going back to wildcat laundromat! Only tried this place because wildcat was full. Wildcat laundromat on speedway is the best!!!!

I will only go do laundry when Christina is there. She helps everybody who comes into the Laundromat.

I would like to say the Christina is the best, her customer service skills are above and beyond, she made my experience super easy

Iv been here for over a yr as a customer...after the friendly service...i keep coming back love the people and love the owner. They are always .So help full...best laundry mat in town and they just opens a 2nd store at speedway and swan .☺

When I went the staff was very friendly an extremely helpful educated me on how to use their little card system and how to use it in the washers and dryers clean environment I would recommend

The staff is always friendly but the same machines have been out of service for months or more. Over half of the 2 load machines are out of service.

Clean, new washers and dryers with several pay options. Staff really friendly.

Very clean and helpful staff

Christina is so helpful - made us feel very comfortable and her customer service is amazing TOP QUALITY NO DOUBT Very clean place and absolutely amazing staff . Monday regulars from today on THANK YOU Christina !

The laundry facility is clean and cool inside but the older woman who is the attendant is completely rude .... dont think I will return. Too bad because its a clean place but I dont enjoy being around that much negative attitude ... especially if I as a customer am enabling her employment.

$40 for 5 loads of laundry. Terrible. And one of the dryers we tried to use didnt work, not that $0.70 is a huge deal but on top of how much everything else costed... she should have taken care of that. $3 for a money card you have to have to use the washers and dryers. Wouldnt come here again if I were paid to do so. Still had damp towels when we left. I never write reviews, like ever, never care to do so but this... ugh.

The cleanest and best maintained laundromat I have ever been at. Courteous and helpful staff. They are great.

Clean and quiet.

You cant beat great customer service with a smile. I will definitely be going back

Nice and clean and staff is awesome, the owners make this place a happy experience!!!! For doing laundry....

Several washers broken, what worked were clean. I do like the cash card system. Just a bit curious, is this a laundromat or a daycare? There were 3 very loud children that appear to be in the care of the attendant, running around and throwing blocks.

I called ahead inquiring about the laundry cards that the laundromats have been changing to. I wasnt interested in having one since this was a one time use. My dryer stopped working and I only needed to dry two loads. They informed me that any time its only two loads I could pay the attended. I paid $5.60 to dry two loads.The lady was super helpful and friendly. She also told me I could go home of i wanted to! When I told her I would just play on my phone, she informed me of the wifi!Overall win!

Christina is amazing and always goes above and beyond with her customer service.

Just recently they put in new dryers that if you forget your card in them the machine keeps taking money off of it. One of the dryers took about $11 off my card. Unfortunately for me I was done with the rest of my laundry. They refused to give me a refund because “it was not their fault” there is no sign warning you that this will happen.I have been doing laundry here on and off for the last 6 years. More recently I’ve been coming every other week. It’s not kept up like it used to be.I would suggest finding another laundry mat.

Came in 7-18-20 smelled like sewer backing up. this WAS once a very usy place on saturdays actually anyday of the week. prices were reasonable and then new owners came along. things were good until hanges were made and downhill ever since. too bad really.update: they seem to have fixed the bare floors and foul odor in this facility. high capacity washers are a bit pricey but so is installing one in your home. new driers work great.

There service is very good and the staff is very friendly we as grownups know how to ask for things but there are few that have no clue, the prices are good too.

Always clean - great options of machines - helpful professional staff

I was asking the attendant to use my debit card to fill the wash card you have to buy. When i asked i got a rude answer. I asked who i complain to about this, i was given anether cocky answer about the owner wull be here in 15 mins. I waited by front door and owner never showed.Had to go to atm at circle k for cash. Not happy about that. Washers 2wice the price as the ones by the house. Not coming back

Warning do not go here, unless you like having bad service. This morning i and a friend walked in so I can dry some clothes. As soon as i walked in i was treated very rudy. The person told me not to slam the doors on the dryers, which I was not doing. Then she said I needed to buy a laundry card ok fine. It cost 3 for just the card then I had to buy dry time. Ok I went to pay for it and she abruptly told me i could not use my bank card i needed to pay cash but there were signs saying they do nkt take visa and Mastercard. So i had no choice cuz I had no cash. I was there only 5 to 10 minutes. But she was very rude the whole time I wi not be going back

The worst...the washers didnt work properly, the guy behind the counter came up with every reason under the sun not to help, the dryer took 5 runs to dry my stuff. Next time my broke ass is using my apartments instead.

Good place

Very Clean and Great Service...

Ive been a weekly customer at this laundry facility for over a year. I go in today and they are so disrespectful to me to say that an Electronic cigarette is the same as smoking a normal cigarette, and I have to go out side. Their lack of knowledge in the subject matter astounds me. They say that customers are complaining about it. No one has ever complained to me before, and now this establishment thinks they can ban the E- cigarette and take the law into their own hands. What about all the kids that run wild around the store making all kinds of noise. I never complain, I thought that noise is something you must endure at a public laundromat. This facility will be getting no more business from me, I can assure you of that. I suggest that if you are looking for a respectful and quite establishment to do your laundry that you take your business else where.

Very clean. Attendant very helpful and friendly.

Clean Place. Machines work well.Dont go there on the weekday mornings when the attendant that smokes and turns up country music obnoxiously loud. Your clothes will smell like cigarette smoke and your ears will hurt from the horribly loud country music.

Great facility with great machines and very helpful staff.

Great machines, great bundle service.