I gave 3 stars because on the positive side they had a rim I needed that literally 14 other places did not. The negative is they arent very pleasant and spend waaaaaay more time with customers on the phone than at the counter. They need to hire someone to help. Someone a Lil friendlier to be nice

See Henry for great customer service. He found the mustang bumper I needed and had it in stock.

Really good service we are in phoenix and they had parts delivered to me next day henry is the man to talk with

Tony help me out with a rim for my VW jetta. Took some time but they were good and fast. thank you Tony

These guys literally save my wallet. The dealer wanted 1000+ for a brke caliper and these guys sold me it for $85. Thank you guys for the awesome service.

You guys are great if you need it they got it if they dont have it theyll find it for you

They helped me find what I needed I thought that was very nice of them thank u guys!!

Professional and courteous. I bought a truck bed for them and upon pickup, Henry pointed out damage that was unseen and deducted $100 from original quoted price and he even went out of his way to find another part for me that they didn’t have in stock from another local salvage yard and even picked it up for me for next pickup along with the bed! Outstanding customer service and I have no problem driving the 75 miles from my house to do business with them again! HIGHLY RECOMMEND....

Told a friend that they would have a part ready to pickup by noon! Didnt get it till just before they closed

Staff was very pleasant and took care of our needs and answered every question we had

Bad customer service. Este of time calling them to order a part.

Pinchi vatos mitoteros sentados valiendo verga nomas no sirven para nada la verdad. Don’t recommend this place the employees are old as dirt and dont know about customer service.

Rude customer service specally Babi.

Bought a transmission $1000 didnt work so payed 500 labor that Im out of and now this company wont refund the money do not shop here

They didnt have everything I needed but was directed to the place where l was able to find the rest of the things I needed.

I was given the wrong motor. Rude customer service.

New prices on used parts... Way to go guys..

The worst prices I have ever got they want sell used parts for brand new prices never shop for parts here RIP OFF !!!!!

I have been to this shyster run shack one time before and was not impressed with the pay me first, come back another day for your part attitude. After that I figured I had no use for them. Then, later in the year, I needed a part that I could not find anywhere else. Obviously I could have ordered it from another yard but I was attempting to get my vehicle up and running that day. So I called them and Bobby explained that he did in fact have this part in stock. and to bring my core in with me. No mention that their part was still in the vehicle and, as he told my wife who went to get the part, had to be pulled in to remove. He kept insisting that he told me this over the phone. Sorry Bobby...my memory is not that bad yet. So my wife was told the next day the part would be available by 11:30. Now there were reasons we wanted it that day and not the next. One was my wife was busy(I am at work) and so when she was contacted about the part she could not just run up and get it. Hey guys, people have lives and schedules. The other was the vehicle was needed sooner than later. When my son went to pick it up he said the guy(not sure who) was irritated we were not there when he called. Get over it. A couple small parts we needed were not left on the part we got from them...I just went to Auto Parts store and bought them. I was sure if I went back to Aviation Auto they would need a new front window on their office as that is where that part would have been returned. In short, stay away. There are good auto salvage yards in Tucson that have employees and owners that want your return business. Not just your one time money., ABC is one of them.

Mr Bobby its the best sales rep

Called at 0830 asked about a starter they had it I asked the fella on the phone if he could go ahead and have it pulled and I would pick it up on my lunch break even offering to pay for the part over the phone and would bring the core in with me. He stated it would be easier to pay when I arrived so there was no core charged to my account he assured me it would be out and ready when I arrived....I showed up and it wasnt pulled had to wait 45 mins on someone to pull it.(its very easy to get to im not a mechanic and had it out of my truck in 10 minutes)

Bobby is very rude and dry. I wanted to purchase an auto part for my vehicle and he would not sell it to me as an individual buyer because body shops when they purchase these parts everything needs to be present what a bunch of BS. I told him the part I was wanting to purchase was not part of the assembly he was describing and he said yep understand sir bye bye

Kevin, is a pleasure to deal with. Every time I call he goes above and beyond to insure the parts he sends arrive in good shape and and a timely manner. Ive actually received parts quicker from him, than some of these yard here in Phoenix. Several times, he gone outside to personally inspect parts. He even helps with all small parts, that those big yard wont bother with. thanks for the cup holders bro!-Payless Salvage Auto Parts

Outstanding customer service and fast delivery! Parts were cleaned and packaged correctly every worked GOOD JOB GUYS!

This place is great! The guys in front is very helpful when you need a part. I dont go out of my way to rate a business. This place deserve a 5 star all the way.

Its a fast and friendly place to get any and all car and truck parts at an amazing price.

Great guys here, they will help you get the parts you need. From transmissions to door handles, theyve got it. If they dont, theyll find it.

This place is amazing. Thanks Jack!

Really great experience. Professional service and willing staff.

ALWAYS know what their doing!! Ask for Zeus, hes amazing if you need parts or need an oil change...they do it all!!

Worst customer service ever. Don’t even call to bother

I need a heater/ac controller, they brought 2 of them that was bad and then I ask for another and they told me I was doing something wrong. They said they would pick up the part and refund me my money. They picked up the part, didnt offer any receipt for the part and I never got refund or credit. I went to another yard, bought a controller, install it and it worked with no problems. I have had problems in the pass with engine and transmission warranties with them. I should have know better to do business with them.

They are organised they they have a big inventory and they are quick to get you taken care of

If they have it, they will know. Best salvage yard in Tucson.

Keep your eyes open when you are ordering parts from this place. I have order TRANSMISSION and told me hAVE 67000 MILES Then I found out has 267000 Miles after I checked car fax. THE TRANSMISSION WAS BAD AND WHEN I CALLED THEM TO TELL THEM ABOUT BAD TRANSMISSION WHICH WAS NOT SHIFTING AFTER MY MECHANIC INSTALL IT, THEY WERE LAGUHING AND TOLD ME BIG DEAL.

No good

Call and make sure they have what you need and Dont be in a hurry to get it.

I usually get what I need every time I ask for it well priced way better than buying new and just as good guys really know what theyre doing

Good service, thank you Bobby

Called about a part for my car and the guy that answered the phone was very rude. Said that I just called when I didnt call. So they lost me as a customer. I am not going back until they call me back and say they were out of line for snapping at me before I even got done asking them if they had the parts I was looking for. So I will never be going back there again.

I contacted this company to purchase a part and was unable to purchase any part because my ship to address and billing address is different like thousands of professional Americans..... Go figure ! Not only was that deal breaker. I was informed that this company did not test or could not supply my company with any of the test results that they claim on their front web page they do. We test and inspect all part well not the part I plan to purchase. I spoke with higher management and they are Rude Rude Rude.... Got hung up on! They are not in the business of customer service and have horrible policies that hinder and impede normal tax paying client to shop their. They ask and demand you allow them to make copies of your drivers licence on any part over a certain amount. This is really dated in todays business world. They claim that the bank will not process a transaction with an authorization form and a driver licence.... This is bull... Horrible problem and troubleshooting customer service management. I bought from another place and encourage the same..... Rating Zero not a good place to do business. A real crappy job management.

They do a great job. Ask for Kevin, he will take the best care of you.

Workers are friendly and bilingual, ready to help you with your car needs

Henry is awesome to deal with. Great place!

Interesting joint. Call them, see If they have what you need. Salvage auto parts.

Im really in the middle . I had called to have my part pulled and that i was coming down . when i arrived i waited ...waited...waited. the picker came in and when i asked if he had my part he didnt know what i was talking about, so i waited another 30 min.. and they didnt have my part. Ok but the picker tried to fix my part and it looks acceptable for reuse . Bad service on the businesss part, props for the picker

Great experience and good people to work with!

Great service and very helpful.

Customer service was excellent. They had the parts as advertised.

Kevin is quick and very responsive to our last minute needs. Thank You!

Nace people

Not sure how to do zero so here’s one tried to call and get a quote for a 04-08 accord radio seemed to be to hard Kevin was like yeah hold on let me check and got transferred to best salvage a whole different salvage yard with out even being told anything thanks Kevin I’ll spend my money there from now on.

Well.... they did me right on a spare tire that no longer comes with new cars🚗🚗🚗

Horrible service! Kevin lied to me about a part needed to be removed from the vehicle, made me wait days to later find or that part had been out of the vehicle days before I paid for it! When I asked him why he couldnt just give me the part the day I paid for it he started screaming

Called this place and got really bad service I called asking for a part and Kevin answered tho phone. Asked for a specific part and he then hung up and when I called back he hung up again lost me as a customer

My go to guys for oem parts. Bobby always finds what I need.

This place gives a new meaning of junk its like being at the dump i wouldnt buy there junk if they had the last part i needed i would just buy a new car there sevice sucks there selling junk for new part prices my opinion is to stay far away from that scam place

There is a expensive place but look there as last place to find parts

Great customer service

Lots of neat stuff

Not bad

They treated me well.

Overpriced

Part

They are very bad traders have pieces for months in the sun and sell them more expensive than new should think about what money is rotting and not wanting to get the most, better pay 30 or 40 more and buy it at the agency very bad customer service

Excellent service ask for bobby

Great service.

The best lamb and various foods