Found a cute bonded pair (brother-sister) of tabby kittens on their website. I couldnt believe no one had adopted them yet. So I headed to the shelter immediately. It was busy, but I was treated timely and in order of arrival. The adoption was quick and easy. The kittens were semi-feral, not wanting to be petted or picked up, but after 2 1/2 months of patient training, theyre doing great! Theyre both walking on leashes now. Im very happy with the kittens and the adoption process.

I had to take my dog to PACC and put her in the foster program because I have no home. Kristina Hurlbert has been amazing and helpful and found Sammy a good foster home. Unfortunately, I still dont have a home and lost the means to get one. Ive given up hope on ever being reunited with my pet and on life without her.😭 Thanks for everything Kristina and please find Sammy a good permanent home.

We just brought home our new family member. We could not have done it without the help of Megan. We have gone back many times over the past year, but we are a special needs family. Her full disclosure allowed us to make a knowledgeable decision. This visit she had two pups for us to meet. They were both amazing. Sweet, loving and gentle! Both were a perfect fit. 🥰 We chose this beauty and she has settled in nicely. I could not thank Megan enough for helping us find the perfect fit for our family!

We adopted a cat a few days ago from PACC. The staff was very friendly and quick processing our adoption. They were knowledgeable and friendly when answering our questions. The adoption fee was very inexpensive--$50 for a 2 month old kitten who has already received first vaccines/exam and spay. The animals were well taken care of. Definitely recommend them to adopt a pet!

My first time visiting the new facility. Very nice. Well organized. Register via a QR code and you are in line for the service you need. (To visit animals in the shelter just walk in). Lots of volunteers and staff.Wait was maybe 10 minutes. Getting a new dog license was easy. Staff very nice and helpful.

Friendly girls up front. Lots of pets to choose from. They have a store inside that sells pet supplies its kind of nice. I didnt expect it.

Everyone is helpful and kind! They support different types of care for Cats and dogs! They help these helpless special dogs and cats find a loving home to be part of someones family and life.

Great selection of dogs, friendly staff. Today we got a dog for $20.00 with microchipped, neutered, shots, license (tags). Hes a awesome dog, nice, just very happy 😁

Very organized process. We put in a reservation on our girl and were able to pick her up after she was spayed. They truly care for the animals and will give you the tools you need to care for your dog. Anyone reading this, please consider adopting one of their undersocialized dogs. We did and she is an absolute joy and is learning and growing so much every day!

I adopted my sweet Heidi fromPACC a while back & I had an excellent experience. Everyone was very friendly & unlike some of the experiences I have had with shelters/adoption events, it seemed like the employees actually WANTED me to take home a dog. (Go figure!) If you’re in the general vicinity of this animal rescue & are on the market for a new furry addition to your life, I highly recommend checking out Pima Animal Care Center!

Thank you so much to All your staff & volunteers who had their patience with our dog Ruby today (6/12/2021). Our Ruby is a good girl, honest...loves ppl & cats but a little mouthy around other doggies. Again thanks poodles. The Free Microchipping & Vaccinations are a plus to so many dogs & cats whos owners cant afford the cost of keeping their fur babies healthy. Also So many free pet supplies as well today. Thanks again for all you did❣💗🐶🐱

I got the dog I wanted and she fix and chip she still a puppy and loving her house and all the love. They are a wonderful place to go they are nice and help you.

Adopted two kitties from PACC. Staffs are all kind and helpful. All pets are so adorable!!

Amazing, caring people! I adopted a little girl, special adoption, she was traumatized by a hoarding situation. Not only did they explain everything to me, they offered me total training support, etc. Megan was amazing! The adoption fee was waived so I had pizzas sent over and you would have thought I gave out gold. These wonderful people do an amazing service! As you can see in the pics below, Twinkie is already showing improvement!

Me and my fiance went to pick up ozo yesterday and we didnt accept the amount of kindness and dedication from the team we could tell they very much love there job and pets. Two amazing caring woman Alex and Lauren were incredible. They answered all of our questions and explained everything perfectly. We loved ozo the minute we saw him on there website and knew we had to adopt him❤. Alex and Lauren and the the PACC team were truly helpful so much.We very much appreciate Alex and Lauren very much and say thank you to them for allowing us to meet and take home our furry friend for life💗 Thank you so much PACC as well,you guys rock!!😊

This is an awesome representation of what shelters should be. Its very nice and clean and organized. I think for a shelter the dogs have some good play room. Its spacious and shaded and I believe once before Ive seen some misters for outside play. I would highly recommend you come check out the animals they have here and Im pretty sure you will find your new soul mate. When Im ready for another pet this is where Ill go

We adopted a Bull Terrier this past weekend, and he is such a blessing and addition to our little family!!! We were informed by the staff that because of his breed he may have a prey drive towards our smaller pets, but he already loves them and just wants to play. And mount the chihuahua... haha. Overall, we are very pleased with our new family member and the staff was very polite and attentive. Will definitely adopt again when the time is right.

Very nice people who did their best on such a busy day. We adopted a beautiful 3 year old dog that still thinks she is a puppy. Easy to house break and she loves to play. We are still working with her to stop her from jumping on us. Getting better!

I went for the free shots event brought my 3 dogs appointment at 12 pm but there was a long line didnt get out till 2:15. I will not do again its not worth the wait. I GIVE A THUMBS DOWN...FOR THE SHOTS EVENT.

Im fostering a dog 8 month old yellow lab with long legs that loves dog parks and chicken nuggets right now named Dozer and the people here are extremely kind! I have the space and time right now so giving the foster net dogs a place instead of a cage makes me glad I asked. Its been a different world since losing my protection, friend and dog Lola. I am so happy to see a wagging tale!!

I went personally into the center to get licenses for my dogs. I was impressed with the professional and friendly staff, since they seemed very busy. There were animals in the hallway by the desk, poor things were waiting for someone to adopt them. If I hadnt already had 2 rambunctious Aussie shepherds and a cat, I would have adopted on the spot. I will always adopt from PACC, they are an awesome group of people and they seem to really care what happens to these animals. Bless them....❤️

PACC is a wonderful place to adopt from, volunteer at, or foster with! I just started fostering cats (usually ones with medical issues) from them and its been such a wonderful experience! They take such good care of the animals that are brought in but they need more help! They have so many animals but not enough space. Even if you cant adopt, fostering or volunteering is a great way to help out the local pet community!

Be prepared to wait, but its totally worth it! I adopted two 5 yr old cats today for my kids. They are adorable. The staff and volunteers at PACC really seem to love what they do and are very friendly and know a lot of the animals personally.

Coming from the west & east coasts, all I can say is what a great facility. The employees and volunteers greet you with similes throughout the impressive facilities.The website is extensive and up-to-date. My only concern is due to Covid you have to setup an appointment...which you think would be easy but the link is confusingly place. Furthermore, you have to put in a request to see an animal for adoption. This process takes only a minute but you will have to wait 24-48 hours for a response. This delay is how the animal that I wanted got away 😪...albeit adopted to anotherfamily. 😌Ultimately this is a great service to the community to save lives of fur babies and help people share animals with each other. Come take a look and see if you can save a life. Also, ask questions to make sure you are the best animal owner you can be...they will help you through the process.

Amazing place! The cleanest nicest shelter I have ever seen

This is the 2nd time they have help save my cat Noob. I am so grateful to everyone at PACCMy lil guy is doing amazing now.Thank you so much 🖤

Thank you for being so caring & also for taking such good care of my dog🐾

This place needs better management! We tried adopting a dog here for a good while. Because of Covid protocols you have to make an appointment, select from a menu the animals you want to see and only 2 people couple be with your party. For these reasons I was no able to adopt a dog for my family. I tried making an appointment last summer online and was told I didnt select the dogs i wanted see. I want to see all available dogs. Also we have a family of 4. We wanted to make the selection as a family. Not just half of it. I see on the news this place has too many animals. I wonder why!!

They did not disclose that the dog they gave me was irradically violent. He was so great but then would bite for now reason. Bit My granddaughter and me. Mine was a deep puncture wound in the chin. The refused to take her back.

Went for free shots and microchip. Not enough shade for people and there pets. Had to stand in line for about 2 hours in the heat.

For an animal shelter, its amazing. They have such helpful and friendly staff, and the programs they have now are amazing. I worked at PACC in 2010, and the difference to now is astounding.

I should have gave 5 stars but I didnt only cause I was a Lil displeased that in my letter of notification that my dogs license was expired/late there was nothing in the letter stating that renewals cannot and will not be issued at Silverbell...only phone and online. Now thats convenient, cant complain about that however, knowing that could have spared me the long drive there. Its all good. I appreciate them waiving late fees which I gladly gave as a donation. Thanks P.A.C.C. and all the staff members and volunteers, youre truly angels. ❤

Today I adopted koko. She is a 2 year old black Chow Chow. Im so glad I did. The staff is wonderful and very knowledgeable. Koko is very shy but only after a few hours at home with us she seems to know she has a forever home. Her tail was between her legs as she was scared when I first met her. But by the time we got home she was calm and her tail was up over her back. She is home now and very content and happy. Thank you so much for letting my Koko adopt us as her new family.

What a wonderful place.Adults & kids alike seem to like coming here...Animals are well cared for.PACC has a great system & volunteers are helpful & knowledgeable.

The staff were kind and helpful. They really care about the animals.

Any animal over 4 months is free. Theyre a no kill shelter and they need all the help they can get. Of you have any supplies you should donate them. As of now theyre way over packed with animals. They spay and neuter all theyre animal and make sure the shots are up to date and then give the animals away for free. If you can afford to help please do.Love these guysThey also need foster pet parents due to the over crowding.

Very few smaller dogs and all reserved. Adopted out a ton of large dogs since last weekend when we were there. Thats great!

Donated a cat tree to PAAC as my Mom received it and it was too small. It me feel awesome cuz when I called the lady on the phone said we would be absolutely delighted to receive it! When I dropped it off the lady said Oh my Gosh thats wonderful Thanks Chewy for letting me donate it instead of returning it. 😁❤😁❤😁❤

Ive found 6 kittens so far this year. Ive been able to re-home the first three. I kept one. Now they tell me they wont take them because I found them outside. Someone continues to dump their kittens here. I guess I should just leave them to die.

Got my terrier today and he is so cute and playful..

Very time I go there I pick out a dog and I can not seem to get the one I want either they have not been there 72.hours or they need to be fixed I am so tired of the staff there so I have not had any luck there they are rude or disrespectful

Rather disappointed. Contacted PACC 2 days ago regarding a neighbors inbred pitbull getting out and attacking my aged Red Heeler as we walk the street. This is the 4th time this same dog has attacked mine. Told an officer would be by to investigate. Right. My dog reviewed two puncture wound to his ritght ft leg. This is the 4th time the same dog has attacked w/o provocation. Very disappointed in PACC. This has to do with the animal control side of PACC, They have been out on a previous attack and action then I guess as there was no blood. I at least have pictures this time.

It was great had fun and got my 3Doggies their vaccinations, microchips, and nail cut. Staff was very friendly and helpful and went smoothly. Didnt take long at all.

This place is awesome thank you for treating my dog rosie ❤ definitely donating to the shelter

PACC is doing the best they can in a very tough situation. We decided after going there to adopt to try to help more. We became fosters for two sick young dogs. PACC gave us a the tools to do it, from kennels to meds. Another great experience.

They take amazing care & go to great lengths for the rescues that come in. I got my sweet boy from here & not only was he updated with shots, microchipped, and groomed, they also sent follow ups to ask how he was settling in and how he was doing. That’s how you know a rescue cares about the animals in their care, not to mention the free shots & microchip events which is amazing in itself!

Overall I feel positively about PACC. They have really impressive facilities and have a lot of programs that are fantastic for animal welfare. My main criticism is that the cat foster process is confusing and that there is a big lack of communication throughout. Generally when I walk into the cat area, whether I have an appointment or not, it seems like most of the employees avoid eye contact and are trying their best not to talk to me. I have to (sometimes literally) chase someone down or poke my head into the offices to get someone to help me. Neither foster coordinator has ever responded to my texts or calls. Once, when trying to foster a cat with medical needs, I was directed to an office where I was then rudely told to leave and something to the effect of “this is the old foster office, go to the new one.” Once in the new office, they told me that none of their current cats would be a good fit for me, but that a diabetic cat would be available for foster in the next few days. Despite reaching out multiple times, no one ever followed up and I don’t know what happened to that diabetic cat. My most recent foster was a medical foster. I was given directions to give him some medications daily, and was told conflicting things about whether he needed a surgery. I expected that someone would follow up regarding the surgery, but that never happened. When I needed to bring him back, there were no appointments at all on the provided calendar (as in,‘ zero appointments slots were entered into the calendar) and every number on the foster info sheet went straight to voicemail. I even called a non-foster employee whose number I happened to have from before, and that went straight to voicemail too. When I went to return him, again no one spoke to me despite me standing there with a cat in a carrier. Probably 4 employees made eye contact and ignored me. I could’ve easily been a random person off the street ready to dump a cat in the shelter and walk off. When I finally got ahold of someone, it turned out that there was no one there who was authorized or knew how to return a foster cat and it seemed like we were lucky that there was even room to take him in. They referred to it as an emergency return, when in fact it wouldn’t have been an emergency if anyone had answered their phones. I understand that this is hard and important work, but I regret that I can’t foster for PACC anymore because of how unpleasant the process has been. I’m not even sure if I’ve done a good deed by fostering because of the lack of clarity regarding the cats’ medical needs.

I had a wonderful adoption experience! They anticipated every question and helped guide me to a perfect match. My brand new forever friend is already sleeping in my lap on day one; were like old buddies already. Thank you PACC!

Visit went great, workers went over every aspect of the dog we picked, our dog had a history and they presented that well also. Super busy try to do as much online if you truly find an animal!

They take such great care of animals. I go to visit the cats. Never smelly, cats seem always calm and relaxed. I have adopted 2 cats from them and they are as wonderful as their comments said about cat personalities. Love this place!

I understand it’s mostly volunteers but don’t volunteer if your heart isn’t in the right place.The receptionist by the entry looked at me as she ignored me. I was the only one in line and it wasn’t busy at the time I went. I continued waiting behind the sign (as instructed) trying to figure out if it was okay to go on ahead. Eventually I walked to the second desk where the second receptionist ignored me as well. The man at the pet supply shop (not apart of PACC) saw me struggling to get someones attention so he kindly instructed me where to go.The staff members in the cat area were no better.. Once I finally got someones help I could see the irritation on their face get more visible with each question.I ended up just going to the dogs to say hello and the staff members over there were great though!

Incredible rescue, they take care of their animals. The rescue is always clean, I rescued my German Sheperd from there. My daughter is doing her internship through PACC. She always tells me how nice and friendly the staff is. The clinic is very clean! Highly suggest to anyone who is looking for a new fur baby to give PACC and chance.

Lots of animals to love. I hope they all find wonderful happy homes.

Had to go with my best friend to drop off a sweet dog that needed more care than she could give her

A large and wonderful place where animals are transferred from those who dont want them to people who do. The staff here is great and the adoption fees of 50 bucks are well below the price of new puppies at time of writing (3,000 bucks in Tucson! Insanity!) Our process only took 20 min from decision to ownership. Highly recommend, its like an express lane for rescue dog ownership.

The staff was polite and respectful they got right on my situation and solved it. This is my bff and they took real good care of my dog. They did a great job. Thank you very much for making me happy again.

Just purchased two dog licenses and they were very nice and there was no wait time.

EVERYONE there was wonderful. They made me feel at ease. They came out every few minutes while my puppy was being examined and updated me. They explained everything showed me her actual x-rays and lab results. They addressed and answered all my questions and concerns and gave my puppy everything she needed. They are so kind, patient, and thorough. I didnt receive that kind of care at the last vet we had. I HIGHLY recommend going here!! On a scale of 1 to 5, I give them 10 stars!!! Thank you so much!!!

This shelter is volunteer run and I can tell you, its run with so much love.

I brought in a stray. They were able to scan him for a chip and contact his owner. He was able to go home to his family 😁

Well kept shelter. Clean and organized. Staff friendly and informated. Lots of sweet animals needing safe and LOVING PARENTS.

Always good at PACC.Wish I could take several home...Animals are well cared for & potential Pet Parents are given the opportunity to meet with chosen Furbabies prior to adoption.

I adopted a dog and when it came time for me to relocate I couldn’t take her with me. So I called to set a surrender appointment and they told me to just put her up on a website. She then started causing problems with the other dog in the house and tried to attack a friends dog, and when explained she’s showing aggressive behavior and I’m having to keep her isolated from all other dogs I was told It was normal puppy behavior and couldn’t take her until 3+ weeks out. So not only am I out of a job because they wouldn’t allow me to surrender her when I needed to but unable to relocate for another month or more. I’m very disappointed in my experience with PACC.

I adopted the best dog EVER!!! Everyone was so helpful. I will definitely adopt from them again.

It was initial visit planning on visiting more to get a better assessment before I give a 5 star. Other than that I like the facility and hopefully able to volunteer to help the dogs and cats seeking a home.

The staff was very helpful and now I have a great new family member!

The staff and volunteers were amazing. I had no idea but their store is extremely affordable and 50% goes to PACC. I got a puppy collar for $5! Thank you PACC, God bless all you do❤

I love the animal shelter :) Staff are professional and kind when i arrived and when i left. Clean facility and fallows social distancing. My visit was pretty quick but, i called them ahead of time. Also i found a new place to shop for my pets supply..it limited but enough for me and my puppy! Yeah!

Very clean and pretty well organized up front. The pickup station in next building could be a little faster especially when you are so eager to get your pet. Staff are friendly, welcoming and informative. I recommend getting a pet here than anywhere else. They come chipped, vaccinated, and altered to have a happy and healthy start in their life with potential owners for a low cost and adopting or purchasing helps other animals in need too.

Aubrey Zeus Upham and Paco were some lovely doggies I saw

Wanted a comfort đog for my wife and we wanted a rescue. The new addition had to be just the right fit. It took a couple of tries, but the great people at pacc were super helpful. We got the perfect fit. Thank you all at pacc

This is the best animal shelter Ive ever been to, and the only one Id rate more than 2 stars. The staff are plentiful, diligent, and charismatic, yet firm and dedicated to the well being of the animals. It was very clean and the staff were monitoring and caring for the animals constantly and keeping their information current.

Picked up a nice German shepherd mix puppy. Best way to go!

Adopted a wonderful 4 year old cat, Luna, from this facility. I made an appointment online to visit her and made sure to refresh the page periodically on the day of the appointment to see if she was still there. Picked her up the next day since she needed to be spayed still. They even updated her shots which was great! Definitely coming back if we ever have the room to add another furry family member.

New new facility looks really wonderful its a great part of the park now instead of a burden very clean. Hard to get on the telephone difficult to determine what their policies are phone messages confusing youre not sure if donating me to be donated or just money hours are poor to the public but in comparison to what it once was out of this world wonderful job

Wonderful people. Above and beyond in trying to help you and animals.

I foster for PACC. Love them!! Everyone is amazing and wonderful here. Highly recommend looking here for your next pet, volunteer here if youre looking for a place to volunteer, donate if youre able or foster. They also have doggie day out of youve just got a day. Its a great place!!!

It was very nice and the people are very nice and helpful and the dogs are beautiful and some are very sweet.The dogs are awesome and have great names, heres some

Beautiful new facility, friendly staff and wonderful animals in the lobby to play with and adopt.

My 80 year old mom wanted to see if she was allergic to cats. She only pet one and started to itch. She may try again a long hair cat instead next time to see. Love that shelter. Its run well.

These amazing people helped me with ferel cat that hangs out here. Got her spayed today n now no more additions to the ferel cat population. The staff was so kind to me and this wild little mama cat.

Great experience! Was able to find our true love little girl Ophelia!

They were really good with their stuff. They were patient caring and kind. 100% Recommend going for foster, adoption and other pet related things. Disclaimer no vet just a warning

I wish I could take all the doggies home with me. Its kinda ruff on me to visit there. Go get your new best friend outta there.

Free weekend so extra busy. Workers and volunteers were great

This is a wonderful shelter. The animals are well cared for, the staff are very nice, and everything is set up well, and easy to navigate for the adoptees. You can tell they genuinely care for the animals. There was even a man walking through giving all the dogs a nice treat.

Great staff. Friendly environment. Please adopt. Give an old dog the best last years of its life.

Clean as could be for the amount of animals that are there. I was pleasantly surprised how nice it looked since the upgrades. Friendly staff were interacting with the animals and there to answer my questions.

New facility is amazing. So much room and so many well thought out and artfully placed enrichment areas. Kennels are extremely clean, dogs are clean and well cared for and there is so much less barking its astounding. The staff themsleves are nothing short of spectacular. They were friendly, knowledgeable, and courteous in all of their interactions. I cannot say enough about how impressed I am with the entire operation. Their mission is commendable but the execution is spectacular!

Hello people. I speak for a wonderful dog I adopted within this past week. He was taken in to PACC as a stray and as such, afraid of people and cannot be touched. He was still intact when we agreed to adopt. The PACC graciously did his neuter for free... Only problem was he, being afraid of people, was subsequently manhandled, put under, and then woke with a cone around his head and uncomfortable from surgery. He was given to us in this state... In the process of getting him home he opened up his wound. After bleeding for a few days he finally starting to heal physically and slowly even emotionally after much patience. If I could go back in time I would ask that we have the dog for the time it would take him to become comfortable with people before letting him get fixed. At the moment he is still so traumatized from the whole process that It will take quite awhile for him to trust and love us. My advice to all (especially the PACC) is to consider these facts before adopting an emotionally troubled dog.

This place is huge. Soooooo many animal that need to be adopted. Staff is very friendly. The place is very clean. And I like the fact that if you buy something in the store part of the proceeds go towards the animals. Prices are good too. And pleas if anyone is looking for a dog. Dont buy....adopt from here.

They were very kind, gentle, checked on my little Doxie Roxy. Prescribed her medicine, explained the directions, and did a wonderful job with her.

Got my terrier there Roxy she awesome 👍 Pima has nice choice of dogs n cats to adopt so whatcha waiting for disabled folks get discounts I paid $15 for a lovely terrier mix.

A loveable stray cat we had around our house showed up with a major wound. We called PACC for help and they showed up within a few hours and took her to get fixed up. We called to check on her the next day and we were told they might have found the owner. I was devastated. Called the next day and she was still there. We placed a hold on her and today we were able to adopt her and bring her home. The staff are amazing and caring and the $50 it took to adopt her was far less then I was willing to pay. Great place.

They literally kill cats you want to know how because they literally don’t tAke in kittens and say “because they are healthy and not sick we don’t take them let them free” and these cats are 5 MONTHS OLD!!!! Horrible place to go we need to ban this place since it don’t do it’s job which is to TAKE IN AN ANIMAL THAT IS YOUNGER THEN A YEAR OLD!!!!

Its kind of confusing inside on where to go if you dont ask around every other minute or so but the facility is wonderful! It is really great what they did to the place. They also have a little pet shop inside where you can buy things to support the PACC

This is a great top notch facility with wonderful resources and staff. I’m a member of the foster team. I foster neonatal kittens. The foster coordinator, Rosio, is an amazing woman. She responds to text messages and phone calls 24/7. Weekends at 3 am. Why am I calling her at 3 am? Good question. I had a very sick kitten, okay? Rosio and the rest of the staff are all saints. highly recommend.

We found two dog in the street. One looks like it had cactus on their body and the other looks sad and maybe sick. They take them and they will give medical attention and help them to find a forever home.

We are new to the area. If it wasnt for Google Maps we would not have been able to find the shelter! Plenty of parking. Face masks are required. We didnt know you need to make an appointment to see the animals. The lady at the door though was super nice and we were able to get in! This is due to the Coronavirus. So, best to call before you go there. There was several people picking up their new pets. Also, several people filling out paperwork and making appointments to adopt pets they were interested in. They had hand sanitizers everywhere!! The only reason I rated like instead of love is because it is so sad to see so many dogs in cages!! They looked so sad too!! I wish I could adopt all of them to give them their forever homes!!

A great place that truly care about thier pets adoption . Also cheaper than getting a free kitten . Average vet fees would run 200 dollars for the same services my 50 dollar adoption fee !!