I have been using Normans for many years to service my company and personal vehicles. They are very honest, reasonable price and always was able to accommodate me on getting my service done. From the front office to crew in the shop all very professional and accomodating.
Norman was able to tell me if the ding in my windshield would able to be repaired within a few seconds. I brought my car there the very next morning. He explained what I could expect at best and at worst before the car was worked on. The results were excellent!It was a pleasure working with this facility.
Very friendly service, good cost/quality ratio. Seems like a full service shop from glass/tires to maintenance and repairs. Will definitely be back!
Scheduling was a breeze. Was in and out in under an hour. New windshield was installed properly and for a lower price than Safelight. Highly recommend
People were very friendly.Had a windshield replaced. I was in and out in less than an hour. Price was $150.00 cheaper than Safe light. I would and will recommend them.
Literally this place is unbelievable. It has repaired windshields for me twice. Both amazing jobs, speedy, quality and great customer service! I was referred by my fiancee and she has been to Normans various times throughout the years, she is picky and I am huge on Customer Care and experience. You have to try them..wait did I mention affordable but not so cheap I would drive 40min away for it. Theyre GOOOD!!
They are really good at what they do for reasonable prices. I recommend them to anyone!
Staff was so nice and personable. Service to replace my windshield was so fast!
They did a great job on my car
They do everything, and quickly!! My new Auto place!
Awesome people, impecable service, fair prices... i recommend this place highly!!
Fast service, good people
Not the best quality windshields. Ive been there once for a repair and a family member had service as well and both cars recieved poor quality goods
They know glass! Been doing it a long time. Only place I would go for automotive glass.
The owner was friendly and cool to talk to. They fixed my roof liner inn about 30 minutes. Very reasonable prices. I highly recommend.
My 20+ year old Grady White boat that had torn, stained, and worn seats looks brand new again thanks to Normans. They reupholstered 8 cushions, even recreating one from scratch that that we had lost when it flew out of the boat. The price was reasonable and completed ahead of schedule. The staff were pleasant to do business with.
I Installed cameras there. From what I could see they were nice people and do exellent work
They are a great place to get my motorcycle seat done
In and out in 40 minutes for a new windshield. Easy people to work with. Quality job. Simple as that
They were great! Got in by 8am and done by 9:30. The guys were very nice and helpful. Oh I had breaks done if wanted to know kind of work I had done on my car🙂
The job was done quickly and professionally, customer service was great, I rarely get good customer service. Im so sorry that I forget the gentlemans name.
Efficient fair competent
The women at the front desk had a attitude I went in to get my front crack windshield fix I just feel that they didnt do a good job on it ..Wont be comming back to them and will not be recommending them to any one at all...
Great service and easy to work with.
Today was the first time I had to replace the windshield on my 2014 Accord. I did some research online and most of the vendors have web cites which dont give you an estimate on the spot but they say that someone would contact you. Normans Glass is completely the opposite. I got an estimate online as soon as I entered the year, make and model of my car. I made an order and Lisa, their sales representative, called me within 15 minutes to schedule the glass replacement at time that was most convenient for me. They also do not charge extra if they come to you to do the job.I called them on a Monday and I got the new windshield installed in 2 days. The person who installed the windshield was Vincent who was very polite and answered all my questions that I had. The job was done in 1 hour in the parking lot at my work place and my car key was with Vincent the whole time while I was back in the office. The new windshield was installed perfectly and there was not a single scratch on the parts around it when they were taken off and put back on after the installation.I am extremely satisfied from Normans and Vincent and I would definitely recommend them to anyone that is in need of auto glass services.
Customer service is lacking and their prices are too expensive compared to other places. Its the take it, or leave it attitude thats a big turn off.
Just had windshield replaced and couldnt have asked for better more efficient service from beginning to end. Front desk personnel very courteous and knowledgeable. Highly recommend to anyone needing their services.
Fantastic service..great people to deal with. Home made cookies for Christmas guys as promised. Thanks much again.
While driving on the highway, the windshield became lose. Tried to find a place to stop to get it repaired and found Norman’s Glass and Auto Services. Spoke to a gentleman named John and went above and beyond to fix the windshield. The crew was able to stay open to get it fixed. All and all highly recommend.
They have always been polite, direct, efficient and reasonably priced. Normans have been maintaining my car for a few years now doing everything from repairs, new battery, tire upgrades & rotation, oil changes and miscellaneous but necessary upgrades/replacements. If they notice something off about my car unrelated to what I brought it in for, they let me know and provide options. They dont pull fast ones on me just to make more money. What I appreciate the most is their no-nonsense style of business. They are polite and friendly dont waste anyones time and get straight to the point and deliver what they promise. The trust factor is also there and I find this personally crucial for a car shop.
Very good price, but the five stars is really for their service. The replacement windshield developed a crack, and with one thing and another we didnt bring it back in for over six months. They gave us absolutely no problem, just replaced it at no charge. Its rare to find that kind of direct honesty.
Excellent service. This place really beat any other in price. Service is excellent. Definitely I recommend this place.
Great service polite courteous!
They replaced side window and windshield for me on two separate occasions. Both times they gave me excellent price and did the job nice and fast. Better drive up there for an accurate quote - might get a better discount this way :) Mobile service is very convenient and reliable.
Spell acquaintance of mine works for this company they do pretty good work from what I hear
They replace the windshield for a good price and very quick work! Thank you!!
Normans gave us a reasonable quote, asking for the vin to be very vehicle specific. They gave us options for install dates, answered all my questions and concerns. They showed up on time and had the windshield installed within an hour. Very professional and courteous. I would use them again and recommend Normans to everyone.
The mechanics there are very honest. I was very pleased with their service, knowledge and professionalism. Top notch mechanics and great customer service. I will definitely be a future customer. I highly recommend their shop.
This company was able to help me the same morning I called.. mind you its New years eve.. the staff was really nice and accomidating.. I definitely recommend anyone who needs help with any Glass repair to contact this place. Plus my replacement was $150 cheaper than Safelite... Thank you so much ladies at Norman glass !!!!!
We had an issue but normans called us and rectified the situation right away. Amazing!!! We are so happy and we will use Normans glass again!!
A job well done, the owner was professional, the guy who did the install was also very experienced, he knew what he was doing, didnt mind that I watched. he had his 10 year old son help with small tasks. The kid was eager to learn. Price was very competitive, better than Safelite.
Soo rude
Replaced my windshield for far less than Safelite wanted. Got me in quickly and did quality work. Very happy and would definitely use them again.
If you’re looking for efficient and timely service and reasonable pricing then Norman is the place to go. I fixed my window regulator and window here which costed much less than what others were charging me. Will be using their services again.
Was very pleased initially with the fast service replacing my windshield. However, after I had my car back for 2 days I realized my air vent was broken and was missing 2 blades. I had a phone holder blocking the vent so I initially did not see this damage. The company was very defensive in the fact they did not do this but indeed they did because no one else uses my car. Absolutely furious that one of their workers can be this dishonest. Sad part is I have no way of proving this but I will warn all of you to beware.
Very reasonably priced windshield replacement. (I had it done at the shop and they were finished in about an hour.) I would definitely use them again.
In and out in half an hour to get my power window replaced. No nonsense, just straightforward good quality work and good customer service. Pleased to find out they do oil changes and tires!Update: Sadly, I need to change this positive review to a negative review. The newly installed glass cracked again just a few months after I had it installed. I noticed there was no originating point for the crack and it seemed to be extending from something going on inside the door. Id never experienced anything like this before and wasnt sure what to do. I called the office and all of my concerns and questions were shot down without a second thought by the woman who answered the phone. She said there was no way it could have been anything theyd done and had to be the difference in temperature, even though I told her the car had been sitting unused for weeks, so there was no difference in temperature. Didnt matter, wasnt their problem. The end. I had to laugh because I asked her if there was any way to keep the crack from spreading. Oh nooooooo. was the answer. But as soon as I hung up the phone I Googled it and right away the answer came up -- crazy glue and clear tape on both sides can keep it from spreading for a while. And it did! And I sold my car to my neighbor, who fixes his own cars. He replaced the glass himself, and when he took the door apart, what did he discover? The glass had been installed incorrectly, and had cracked inside the door. Its not so much the incorrect installation that disappoints me. People make mistakes. Its that when I called, I was not even offered to bring the car back for someone to take a look at it, and this really stung when I found out it wasnt installed right.
Great service, they have done several windshields on our trucks, onsite within 24 hours every time and do a great job. Just had them do a custom glass top for a large conference table and we were very happy with that as well. Highly recommend this company!
Quick and easy windshield replacement. Waited for the replacement and it really did take about an hour and it was a significant savings over the dealer or any other shop. By the way, driving in the truck lanes of NJ turnpike when they have construction seems to be the windshield killer.
Excellent prices, clean and good staff.
Family owned business for years. Great for all of your glass/ other construction work. Also mechanical work, tired, auto glass and repairs, etc.
Friendly service. Fair pricing. Quick to finish the job as well
Great hospitality.great friendly hard working and skilled staff. To hey r awesome.and the prices r to the lowest b around.u cant go wrong with no Normans.dont trip and dont sleep!
Quick and courteous service!
Good management...John and Lisa are awesome. Good staff, GREAT glass work and upholstery
That best.the staff is the best.i had a busted rear window.and it was gonna rain and he offered to let me bring it in the shop till the next day.they r the bomb.im loving these people.check em out
Inconvenienced me x2Unacceptable workNot recommendedCouldnt even do an acceptable job a cracked windshield.Go find another shop to replace your glass.You will only regret your experience.
This place Rocks ! I highly recommend- EXCELLENT mechanics!
Quick service nice staff comfortable waiting area
Replaced my windshield and did a great job
Good, reliable service. Ive had 2 windshields and many rock chips repaired here over 15 years. Prompt courteous service. Do what they promised, when they promised, for the price they promised.
I love the service there. Ive been going there for years. Always happy when I leave.
Normans took care of a loose windshield gasket that was not even their problem. Safelite told me the job simply could not be done at all by merely reseating the gasket, but rather, would require them replacing the entire windshield and costing me just over $400 after taxes and fees.Normans merely asked that I bring the car to them to look at (a minor inconvenience), and they resealed the gasket in perhaps 5 minutes... and for free!I own my own business, and there are times great customer service is worth more than money. Thank you to the folks at Normans for saving me $400 and doing the job ethically and professionally.
They were great, quick and affordable! Hopefully I never have to get my windshield replaced again but if I do Ill come here.
Great pricing, quality service
Excellent service. Reasonably priced. Quick installation.
Great prices for auto glass replacement.
Great price and fast service
Completed a new windshield and did great work. Was easy to work with and knew what they were doing.
Fantastic service, quick, convenient and affordable! Very easy to work with!
They didnt have my replacement windshield in stock, but they gave me an 8am appointment the following day and my car was ready in just under an hour. Fantastic!
Excellent service and work. I recommend anyone with a car glass issue to go there
Good experience. Quick change of windshield. Competitive pricing. In by 8:00 am out by 9:15. Ok waiting area.
John is Exceptional. He has the ability to figure out even the most complex problems.
Fast, efficient and a fair price. Do not offer a Veterans discount.
They do good work in the auto shop .
Great work and great service would recommend over safe lite anyday
They only have to fix it once. And its always done when he said it will be.
Very great customer service. It is very affordable.
Helpful, and offer more work, you need to do,not just push you out after a job,
They replaced my windshield for a good price. No issues
Quick windshield repair through insurance. no issues, be sure to schedule an appointment.
Normans Glass = SHYSTERS! I had them replace my cracked windshield, preferring a more local company. BIG MISTAKE! The first sunny day after they installed the windshield, I noticed scratches in it, front and center on the drivers side. I called them right away and they asked me to bring it in for them to look at it. AFTER saying they couldnt find the scratches, I pointed them out. Then they said the thoroughly inspect every piece of glass they install. HAH! They couldnt even find the scratches without me showing them! Then they said it must have happened after they installed it. Really? Was the glass THAT CHEAP that it wouldnt last a week? And theyre scratches, not cracks. Why and how would I scratch my windshield there? Safelite is going to replace it. They have a one year warranty. Apparently SHYSTER NORMANS doesnt even have a 7 day warranty! Word to the wise, if the company doesnt have reviews that are easy to find, do business with another company. A few bucks could have saved me the hassle, big time.
Excellent prompt service. Personal attention. Recommend very highly.
They always take good care of me
Normans gave me a fast and flawless windshield replacement, and they really worked with my schedule so close to Christmas. Great price and really good service.
I cannot say enough good things about Normans!They replaced my windshield for a fraction of what SafeLite wanted to charge.They transferred my inspection stickers and put my ezpass back on in the exact spot I had it on my broken windshield!I had even left my coffee in the car and one of the techs brought it into me without being asked.They really did a fantastic job and I am super excited to drive with my new windshield! (Its the simple things in life lol)
Great service, knowledgeable staff, and reasonably priced...
Its a good place to go get the job done in your car
Replaced windshield on a Jeep - good quality service, ready on time and at a good price.
Great service and I was able to be in and out within an hour
Reliable & Professional place with great customer service.
I have a 20 Nissan Altima and because of all of the snow and plowing a truck threw a rick into my windshiled and left a huge crack. I at first called the Nissan dealership, but they wanted upwards of $400 which I knew was wayyy to much. I called Normans and they replaced the winshield in about an hour for under $300. They were very nice and gave me discharge indtructions on how to care for the car right after having the window replace (leave the windows cracked, no car wash for a week). This is the 2nd time I have had a winsow replaced by them, I also had a Dodge Interpid about 5 years ago and had the same incident, only this time it was a car that threw the rock, and they replaed it for (from what I can remember) about the same price. The repair on the Dodge never gave me any trouble, and so far so go on this window. I dont think I will have any future issues with this replacement window unless another rock attacks my car.
Good price but they had to come out twice because they didn’t seal the windshield correctly so air was getting in. Also left water marks, dirt and scratches on interior sides of windshield.
Wonderful hospitality and quick service.
Perfect job, reasonable charges
Fast service, good prices
Great service always
Great customer service, great people, and a great local business!
Did my windshield while I waited. Excellent job!!