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AT&T Store
3200 N Naglee Rd Suite 190, Tracy, CA 95304, United States
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AT&T Store

Comments
PK
Review №1

The store manager Sergio went above and beyond. He took care of my concern and more. Thanks so much.

Me
Review №2

Really great customer service. Sergio was so helpful. I highly recommend this store.

Pa
Review №3

Sergio was very helpful and we are very satisfied with his services! I highly recommend this store and make sure to ask for Sergio!

Ma
Review №4

Great service.

To
Review №5

I used to have att and the customer service at this shop was always helpful went for help on a bill issue and Luis was able to go over it and take his time helping me understand 👍thanks bud

Al
Review №6

This store is quick and efficient. The employees were busy, but they made sure to always look up and say hi to customers as they walked in and out of their store. I worked in retail for a long time before, so I always appreciate good customer service. Brandon was very helpful and he answered all of the questions I had. I will definitely come back to this store when I need anything ATT related.

Ke
Review №7

Small store by the staff is great! They’re so friendly and help as much as they can. Their customer service is beyond great and oddly enough I always have a good laugh when I’m in the store . Keep up the good work, definitely Recommend coming here !

Ki
Review №8

Really great customer service! So impressed with how professional the staff was. Everything was done quickly and efficiently. I will definitely be coming back to this store if I need anything else!

Au
Review №9

A man named Brandon helped me the other day. Great customer service! He was not pushy with anything, and he did exactly what I needed from him. Great service, great store! Appreciate it! Give him a thank you for me!

An
Review №10

I’ve never had an experience as great as the one I’ve had today! Camilo (the manager) was super helpful and helped put me and my family of 5 on an amazing plan and hooked us all up with brand new iphones. He also made sure we were hooked up with the latest and greatest gear all for an affordable price. He’s a really swell guy and I definitely plan on taking my business back to them!!

Ja
Review №11

I recently went to the Tracy mall to do some Christmas shopping, as I was passing by this at&t store, a rep named Camilo came by and brought me into the store and showed me a couple of phones and deals they have going on, he’s very knowledgeable & persuasive!

Yo
Review №12

Funniest att store I’ve been at, the workers have a cool personality!I’ve been coming here for 3 months or so and every time I come I have the best experience!

Om
Review №13

Terrible service closing at 8 when google clearly states that they close at 9 like everywhere other at&t Ive been too. Idk if the workers are just lazy or what but thats just ridiculous

Ke
Review №14

I loved this store. The girl in there had so much energy and made sure she met every single on of our needs.

Ma
Review №15

Best ATT experience I have ever had! Truly wonderful sales people! Thanks again!

Ki
Review №16

Amazing Crew there at AT&T! They definitely provided my family and I with everything we needed! Thank You Guys Again!!!

Le
Review №17

I had a great experience getting my new iPhone with Maria and Camilo. They were both friendly, knowledgeable and patient with me. The process took Several hours considering my husband and I were changing from metro to att&t and keeping our same numbers. My son then got impatient and kept crying for 2 hours straight and I felt like I was going to loose my mind lol but Maria was a trooper and kept doing her thing to assist us. The second time around I had to come in because my phone wasn’t hooked up for some reason ( even though it did work after Maria hooked up my phone the day I went and I made a call to assure everything was good) not sure why it didn’t work the next day. The following day after my visit with awesome Maria, Camilo assisted me in a prompt, friendly matter. We just needed the password transfer from metro releasing my number. He got it done quick and now my phone is all good and we are set with our new metro phones. Also, they both have a great sense of humor. They will work with you on prices and they know the, “what’s “ to the “why’s “. Shout-out to Maria though! Thank you for all your patience and staying with us till the mall closed lol

Lu
Review №18

Customer service was excellent. I was helped by Camilo and his professionalism and willingness to help was great.

da
Review №19

Customer service here is great. Would recommend this store for any of your needs

Ed
Review №20

Store is great. Sirena helped me out and left no stones unturned was really professional and friendly. Highly recommend this store and Sirena as a representative.

Jo
Review №21

Everytime i go into the store i never see a manager on duty, i believe this store is operated only by store reps . Wheres the manager everytime i request to speak to one hes never in store or on lunch, working inside the mall doesnt mean leave for hours and come and go as you please went to corporate they were able to get me taken care of, jerry and luis were able to help me as much as they could .

Ja
Review №22

Camillo was great with making me special with his great customer service recommend to everyone in Tracy ✨

Gi
Review №23

Camilo took care of my TV and internet service. Super happy and satisified . Professional environment and professional customer service

Ju
Review №24

GEORGE was awesome very helpful and respectful. Thanks highly recommend this Att store.

SE
Review №25

Highly recommend! Great staff fun vibes and super fast customer service!

St
Review №26

Great experience as always!! I highly recommend this store to everyone, great fast service!!

An
Review №27

Reps are awesome! Refreshing to see great customer service still exist!

Be
Review №28

I was in there not too long ago and had a wonderful experience ! I was greeted and assisted by Sirena, the nicest person you’ll ever meet! I was completely satisfied with the service and assistance I received, if I was in charge I’d give her a raise!

Ni
Review №29

Went to see some deals luis was able to breakdown my bill and go over my concerns, thanks bro

jo
Review №30

I went into the mall and Erica at the AT&T kiosk helped me out right away everything went smoothly

di
Review №31

Great Customer Service. Really Recommend this location.

Be
Review №32

Jorge was awesome, set me up with a new phone and Tv service!

Sh
Review №33

Great castomer service thank you Maria .

Ci
Review №34

Amazing customer service! This store will solve your every need

Er
Review №35

Amazing service. Would recommend this place

Jo
Review №36

The guys here were knowledgeable and made everything easy and understandable.

Be
Review №37

Usmaan and Ashley were amazing reps they were very understanding and knowlagable I will defiantly be coming back!

Su
Review №38

Linda was great she helped me with my new phone transferred everything and gave me a great promotion, great service thank you Linda !

Da
Review №39

I love is store ..Hugo and Fernando are the best...

Ma
Review №40

Great customer service and the managers and reps are great as well

Ve
Review №41

Ove the guys over there...Daniel there DM is a real cool guy and hugo, mark and fernando help me out with my home services ...I will be coming back soon to save a ton on my home security

Ja
Review №42

This place is amazing. Never going to a different store again!

Vi
Review №43

Amazing customer service best deals around

Ha
Review №44

Would give 0 stars !! HORRENDOUS SERVICE

Is
Review №45

Great staff and received great help!

Cr
Review №46

Had to get instruction on new smart phone

La
Review №47

Really friendly and provides great customer service.

Kh
Review №48

Luis is the man ! Deals and hookups on accessorys

Ha
Review №49

Worst service ever ! Extremely disrespectful

Ju
Review №50

Staff was great, defenetly coming back.

Bi
Review №51

Very helpful. Very busy!

Ja
Review №52

GREAT CUSTOMER SERVICE!!! WALKED OUT WITH A GREAT DEAL!!!

Ja
Review №53

Camilo was a really cool manager

Ma
Review №54

Worthless employees I had to give some attitude just for him to attempt to solve the problem.. Really lazy do anything possible to get you out of there

Au
Review №55

I really just needed a cell phone wire

Je
Review №56

I received the help that I needed to resolve my problem, now I’m going back home with a new phone & tablet

Cl
Review №57

Worse customer service! No one helps you

Tu
Review №58

Sirena is a kick ass employee

Sa
Review №59

Great store, helpful staff!

Ty
Review №60

Best customer service ever

st
Review №61

Had a great experience!

Ju
Review №62

The staff here is nice.

Jo
Review №63

Awesome!

yo
Review №64

Awesome customer service

Ve
Review №65

Very nice staff

Ad
Review №66

Great store ..

Sa
Review №67

Customer service was amazing.

am
Review №68

Great service!

Ed
Review №69

Great store!

No
Review №70

Awesome store !

Aj
Review №71

Very help much thank

Ri
Review №72

Uncooperative, unwilling to help with phone issues

Er
Review №73

Great service

Ti
Review №74

Associates are hit and miss.

mo
Review №75

Love this store

Ci
Review №76

Perfect store

Ge
Review №77

Deals for reals

Ja
Review №78

At&t sucks

Ro
Review №79

Super service!

An
Review №80

Great!!

Pa
Review №81

No way

Am
Review №82

Friendly

Th
Review №83

Cool store !!!!!

Ro
Review №84

They are tight!!!!

Information
12 Photos
84 Comments
4.4 Rating
  • Address:3200 N Naglee Rd Suite 190, Tracy, CA 95304, United States
  • Site:https://att.com/stores/california/tracy/112605
  • Phone:+1 209-315-6014
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:11am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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