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Pars Auto Services Inc
1511 E Joppa Rd, Towson, MD 21286, United States
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Pars Auto Services Inc

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Do
Review №1

I been going to pars about 3 years never had any issues with my truck, so its always been regular maintenance, but everytime I go they would recommend an additional service that cost more than the service I came for, I would get the additional service because I trusted them, last week my truck was shaking when I come to a stop, so I took it to pars for what I think is bad brakes and rotors, they tell me yes the brakes and rotors are bad along with the lower control arms and bushings were bad and I would need a 4 wheel alignment, the control arms would cost 1200 a piece and with the alignment and brakes a total cost of 3100.00, I told them I would have to think about it because that was alot of money to spend, they charge me 120 dollars for telling me what was wrong and I left, on my way to get my daughter from school I saw another mechanic shop that had a sign up that said free estimates, so I stop in to see how much they would charge for the control arms, they inspected it and said nothing was wrong with the control arms or bushings, I simply needed brakes and rotors, so I let them fix the brakes and sure enough no more shaking and my truck drove great, thank goodness there are still some honest mechanics out here, but Pars is definitely not one of them, they probably been charging be for additional services that I didnt need this whole time,maybe they treat other people differently, but this was my experience with them

Ga
Review №2

Ive been going there for about 15 years now and I trust no one else with the service of my vehicles. Fair price excellent service. I highly recommend this service center

J
Review №3

Very efficient. I would use them again

Ja
Review №4

Honest work done there.

Ri
Review №5

The customer service is excellent and courteous. they are very knowledgeable on there skills and I will recommend them to anybody who is looking for a reliable auto repair shop.

Lo
Review №6

Always please with their work.

La
Review №7

Ive been a loyal customer for over 10 years. The staff is personable and professional. They are great mechanics and are very trustworthy. They have taken great care of my car, which is still going strong at 212,000+ miles. Its a relief to know that Pars is there when I need them.

Ke
Review №8

The owner and machanics are very knowledgeable and professional. Their prices beat the dealership every time.

La
Review №9

I usually don’t leave google reviews however the service and job was so phenomenal that I had to for Mr. Ramin. He and his crew are very knowledgeable and honest glad I came across Pars.

Ju
Review №10

My family and I have been taking our vehicles to Pars since 2009. Pars is a very fair, honest, and respectable business. Pars provides outstanding customer service and they are very trustworthy. My family will continue to do so and I suggest others do as well!

Je
Review №11

Ramin is always friendly, service is fast and affordable. Its a blessing to have found such honest and dependable service. Thank you PARS for always being there for me.

Ti
Review №12

Such a nice family owned business. Fixed up all the problems my Audi A4 was having. They know their way around German cars!

Tr
Review №13

Very clean and friendly. Great mechanics and great service.

Ya
Review №14

Great service and very reliable. The people there were all very helpful and friendly. Have gone there a few times for various issues and I’ve always been satisfied with their work. Definitely recommend it, my car runs like new.

Pa
Review №15

Pars Auto was recommended to me by a friend that has been going there for over 15 years. Ramin does quality work, is honest and fair. I would not take my Audi anywhere else.

Do
Review №16

Great experience he was honest and didnt over sell me products

Ly
Review №17

Service is excellent. Prices are good. When you can get an oil change for 1/3 less than dealership, thats always a bargzin. They work on high end cars. Mercedes, beamer, Lexus etc.

Xy
Review №18

A friend of mine recommended that I use them once and I did. After that first time, I was easily a customer. Recently, my car required more than what I wanted to pay but they offered me a couple alternatives. Ive even got my mother taking her car there. I appreciate good, honest, old fashioned work in this day and age - which they offer. I highly recommend this shop to anyone that has a Mercedes and may not want to, or, not in a place to pay what the dealership requires. You will not be disappointed.

Ha
Review №19

Professional, friendly and honest. This is the right place to get your car fixed. Such a wonderful customer service. Highly recommended!

da
Review №20

Would give this 10 stars if I could. If youre looking for an honest, affordable and quality auto shop this is your best bet. I wont let anyone else touch mine or my familys cars.

Am
Review №21

My husband and I have had nothing but excellent service. These guys are honest, hardworking, and overall wonderful human beings. We are with Pars for life!!!

Jo
Review №22

Ive been there a couple times with my mothers car and mine. they have always been very helpful therefore I have no complaints. when I had a car accident AAA towed my car there and in a few days my car was good to go. They are fair with prices and do a good job. I highly recommend going there. :)

bi
Review №23

Great place, friendly trustworthy, prices are fair.

Re
Review №24

Excellent service!! Honest, reliable and fit effective.

SC
Review №25

I have been taking my 2009 BMW X3 to Ramin and his team at PARS AUTO for over 4 years now. They have always provided excellent service and taken care of any issues my car was having . The quality of their work is excellent,their prices are reasonable and they are honest. I highly recommended them for your car care needs, great people!

Sh
Review №26

I will make this my new auto shop! So called Family place in Parkville ripped me off. Pars has honest mechanics. Issues are brought to your attention before starting work. Your estimate is true. Prices were lower and the service is outstanding. My car was fixed the same day. GO TO PARS!!!

Ca
Review №27

BE AWARE OF THIS PLACE!!!!!I Can’t believe Im writing this review after years of years of trusting Pars! if I had an idea how dishonest This guy is and how he screwed me over and over I would never spend a penny.On My last oil change, couple weeks ago, he gives me a list of items that I need to do with over $1500 of the cost! had to get the second opinion from two different places, it was confirmed that Nothing was wrong with my car and he was cheating.

Cr
Review №28

This is a very trust worthy mechanic shop. Ive been taking three cars here for 7 years or so and have never had a negative experience or have never felt taken advantage of. Highly recommended!

Br
Review №29

Very impressed with Pars. For the last 30 years I have done my own service work on my cars. Occasionally, there will be a job that is more than I want to take on, or requires specialized equipment, like a front-end alignment for example. I could not be happier with the service I get at Pars. Their customer service is first-rate, honest and they are very knowledgeable. Do not hesitate to take your car to Pars.

Pe
Review №30

These guys are some of the most honest mechanics out there, they deal with complicated car models and will tell you what they think is the best choice for you, even if it does not result in high sale for them. Repairing cars is not simple as 2+2=4, when it comes down to honesty I do not recommend anybody else. I have a Honda and my dad has a Mercedes and we have been going to them for years.

as
Review №31

I have been going there for years. Very honest and professional. I highly recommend Pars.

Da
Review №32

Great mechanics! They have always taken great care of my Infinity. Professional, friendly and reasonable. Any they DO stand behind their work.

ja
Review №33

Owner is great. Just good honest service and very fair prices

Re
Review №34

I have been there couple times and the service was great, they have done great job in my car. and I will go back there whenever i have problem with my car.they have always been very helpful therefore I have no complaints.

Ch
Review №35

🤔

Ta
Review №36

Recommend. The overall experience here suggests they ARE actually interested in keeping your business long term - which is unfortunately rare these days. If you have an out of warranty Mercedes do yourself a favor and ditch the dealer - go here- keep the car!

Ch
Review №37

Wonderful service They are honest there and the customer service is excellent

te
Review №38

Other friend of us recommended this shop to us. I appreciate the honest service.I would not consider going anywhere else.

Ti
Review №39

I have been taking all of my and my familys vehicles there for years. The absolute best service. Couldnt be happier.

lo
Review №40

I was so impressed that I could not resist writing an excellent review about them.-the $ is very reasonable.-staff/owner is honest.-they connect with you and explain what they are doing and what their findings are very clearly.we are moving out of baltimore but will definitely drive back for our mercedes benzs next service.HIGHLY RECOMMENDED!!!!!

Ro
Review №41

Expensive but does great work

wi
Review №42

Pars Auto provide excellent service.They are very honest and their price is very reasonable.I would recommend anyone to bring their car here.Ramin and his crew are awesome.I will always come back to get my car(12 mb-E350)serviced.Thanks you guys.

Au
Review №43

Great service.I highly recommend.

Ga
Review №44

Ramin and his staff have been working on my vehicle for the past 5 years. He and his staff are very professional and HONEST people. He is very detailed pertaining to explaining the issues with your vehicle. He makes sure you know whats going on with your car. If you think you are having a issue with your car and its something he thinks you can wait to get fixed at a later time, he will tell you and not just let you spend money unnecessarily. If its a problem that is to difficult for their diagnostic computers or his staff to perform, he will honestly suggest you take your car to the dealer for a more in depth diagnostic. Most mechanics will do the job anyways knowing they dont have the competence to do so just to get money. Ramin also works hard to get you the best price he can for parts and labor. Ive always gotten DEALER parts on my car. I will continue to take my vehice to Ramin and his staff as long as they are in charge of Pars. I have since informed my other friends and family about the quality customer service that Pars Auto Service offers to ALL their clients.

ka
Review №45

Great customer service and very knowledgeable mechanics. I have been taking my cars to Pars Auto Services for the past 10 years.

Tr
Review №46

This is the WORST auto mechanic place that I have EVER taken my car to. Please DO NOT USE this place. They performed an improper diagnostic on my vehicle and after paying almost 800 dollars my car and four days later, my car stopped working. They refused to cover the parts that burned up my alternator and that were under warranty. I highly suggest you use any other mechanic.

P.
Review №47

Good service, good price...

Me
Review №48

These guys are great!! As long as they are in business, ill be bringing my car for service.

an
Review №49

Honest mechanic!

Da
Review №50

Very good and great auto service that make me bring my car from Maryland to there.

Ch
Review №51

EXCELLENT SERVICE!!!

He
Review №52

Very Clean

Sa
Review №53

Love it

Information
60 Photos
53 Comments
4.7 Rating
  • Address:1511 E Joppa Rd, Towson, MD 21286, United States
  • Site:http://parsautotowson.com/
  • Phone:+1 410-668-1393
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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