Best Autobody shop in Towson!I cannot speak more highly of the people at Leos. The service is excellent, prices are reasonable, and everything done is explained in a manner where you arent feeling talked down to. I am not the most intelligent with cars or car repair, but I never felt stupid when asking questions. The environment is very friendly, too:) Ive been here a handful of times in my many years as a college student and cannot thank the crew for how helpful they have been for me (especially in times where I definitely put them in a pinch and everyone was still more than understanding and accommodating to the best of their ability). Everything that was ever done for me was done in a reasonable time with the amount of traffic they get in that shop. Leos is an incredibly trustworthy group with loyal customers. HIGHLY RECOMMEND!!! This review was a long time in the making, sorry for not getting it out earlier! Thank you Mark and the rest of the crew for everything!
Best and brightest mechanics money can buy in Baltimore. If you dont have some kind of specialty car, your doing yourself a disservice going elsewhere. Their honesty and professionalism Has given me nothing but confidence In sending my friends and family to them (especially my young and/or naive relatives who know little about cars) with the certainty of quality care and diagnostic excellence.
First time going to this business and they left a positive impression! I had an issue with my car and went I sent an email requesting an appointment I received a timely response. I dropped off my car the next day and received a clear, no bull assessment of what is wrong with my car. The staff are all very helpful and accommodating. They had my car fixed and ready the following day. Their prices are very accommodating unlike other places I have been to that provided less than adequate service. I would recommend this business to anyone that values a shop that gives an honest assessment of the vehicle, reasonable prices, professional staff and timely service. Thanks Leos Auto Inc.!
Very reasonable pricing for brake repairs and an oil change. Finished the job in a day and texted to make sure everything was running well a couple days later. I made an appointment and was able to drop off early before work and pick up at the end of the day. Super convenient and I was happy to support a family owned business. I’ll be a returning customer!
My husband was having issues with his car driving to work and had to pull off 695 and didn’t know where to stop. He was able to safely get to Leo’s and they took such great care of him. He was able to have his car worked on the same day and they updated him throughout the entire process. The pricing was reasonable and they even checked on him a few days later to see how his car was running. You can tell that they care about their customers here and truly want to help people. We will recommend them to anyone and will go here anytime we have an issue with our car in the future.
Definitely recommend. as soon as I walked in I was greeted and taken care of. the service was fast and greatly executed. if you’re in need of any repairs not only will you get a great, top notch repair but the service and hospitality was impeccable. especially Mark !!
This has been my fathers shop for over 40 years. He started out in a little one car garage and has worked his way to owning his own little business, a business that supported his family of a wife and 5 daughters plus Mark who came to be our brother over the years. Leo is the most honest man I’ve ever known and has the biggest heart you can ever imagine. It’s a family run shop and all the customers become family as well. I have loved this shop my whole life and have gotten to know many customers over the years as I worked their myself for a while. It’s always nice to see so many of you leaving these amazing reviews. I know it makes my dad happy and proud to know how amazing his customers are. Being his daughter it makes me proud to see how much he is appreciated by you all and what awesome customers you have been. He has always strived to keep his customers happy and his prices low. I truly appreciate you all. I know Mark and Leo do as well! Thank you!
Highly recommend. I walked in to ask for help 30 mins before their closing time because I accidently ran over the parking block and damaged the bottom part of my car. They were super friendly and helpful and fixed my car right away with a reasonable price. Very impressive!
Ive gone to Leos several times and theyve never let me down. They even helped me out in a pinch when I first moved here. Excellent customer service and value for their services.
They were great for a while until they took my interlock out and managed to break my radio antenna claiming it was old and rusted, my car isn’t even 10 years old.Told me they’d order me a new one and put it in, I called a week later after not hearing anything and there was no progress except Saying it’s coming from California and the mail being slow, also never called me back literally ever again about it, even though I paid $160 to have my stuff taken out that day after everything had happened.Now I still don’t have radio working in my car about 7 months later.Basically broke my radio, took my money, and never called me to fix what they broke.Don’t go here 👍🏼
The staff is professional, knowledgeable, honest and friendly. I recommend Leos highly!
An honest shop with great mechanics.We absolutely recommend Leos.
They was awesome. Great fast service.
Such a good experience. Mark and Leo and great guys, very nice, intelligent, and quick. Was very straight forward with the services I needed and provided very timely updates. I will definitely be back for any auto needs.
They are always professional and honest. They will only charge you for what your car actually needs. The prices are honest and they will answer any questions you may have.
Great service done quickly by folks who are friendly and smart. They got me back on the road, didnt talk down to me, and were just... really good.
Very courteous and explained everything I needed and didnt need. Mark was great to work with. I didnt feel like he was trying to snow me on anything. Also, they got the work done in a day which for bringing the car in that day was pretty nice. Its a bit out of my way, but Ill be going to Leos from now on.
The service was quick (front brakes done within two hours) and the price was very reasonable.
Great place to repair your car. One stop shop
My car broke down just down the street from Leo’s and I was in a panic to get it fixed as soon as possible. When I called Leo’s, the manager Mark was very kind and informed me on what to do to get my car there safely. He knew that I had no other option than to either get it fixed there or pay a high towing fee, but instead of gouging me with a ridiculous price, they took care of me. Despite how busy they were they called me early the next morning telling me it was ready to be back on the road. If you’re looking for an honest mechanic, go to Leo’s
Very trustworthy auto repair. Very competitive pricing. They have my loyalty! Women can feel very comfortable at Leos - they will never suggest unneeded repairs nor will they gouge you! A+
Excellent customer service and very accommodating. I felt I was getting a good value and they worked me in that day. Place is clean, organized, and well run. Will be back!
I had taken my car to another shop, out of convenience, they kept my car for a full day, never looked at it and never called to tell me they didnt have time. It was the Monday before Thanksgiving, so I was nervous I wouldnt be able to get my car fixed before I headed out of town for Thansgiving day. I called Leos Monday night, and they had me bring my car in first thing the next morning. Mark had a quote to me within 10 minutes of having my car, made repairs, and had me back on the road that same morning. My car is running great and I was able to keep my Thanksgiving plans without having to worry about my car. Mark also looked at some of my previous repair tickets from the other shop and told me I could have saved time and money by having those same repairs done at Leos. Ill be taking my car to Leos from now on.
Leos is fast, friendly, trustworthy service. Finding even one of these at a repair facility can be a challenge, finding all three in one place is a treasure! Highly recommend. As a woman it is especially wonderful to find a shop that doesnt talk down to you, Leos is that place.
Very good place to take your vehicle. They evaluate your problem accurately and their prices are good. The job gets done within a reasonably time frame and it gets done correctly. These guys work hard to get your vehicle repaired within the same day depending on the problem of course. I have seen them work later to get your vehicle back to you the same day. Excellent Service Provided. They get a five star rating from me. Go and check it out yourself.
I’m so impressed for a detailed explanation on why my engine yellow light was on. My Kia Soul received a quality care on a very worth timely manner. It was explained options to be fix and the prices were great as well. Customer service was excellent. Thank you Leo and Mark for your great care even though I was a new customer walking in🙏🏼🤗🤗
Had a great experience there my car broke down this morning and they kept me informed and updated through out the day and got everything done before the day was done. Very professional and very helpful.
I was referred to Leo’s by a family member. Mark was great and my car was fixed quickly. I put in a request and was called maybe 2 days later to say my parts were in and to schedule an appointment. I waited all of 45min in the waiting room. Mark was very accommodating and understanding of my needs. I have a newer model car and hit a pit hole and every other place was quoting me $400-600 just for the rim didn’t even ask about coat plus labor after that. Mark was able to find a rim and did the labor for less than half of what NTB and another business quoted me. Will be coming back.
Great, fast, kind service. Great group of people work there.
Super fast service and knowledgeable staff. My go to for car service!
Ive been going to Leos for over ten years. They are honest and provide excellent service and free advice. I strongly recommend them to everyone. Leo and Mark are also very friendly and professional. It is rare to find a repair shop like this nowadays.
Mark and Leo are great and can be trusted. Fast, friendly, honest, and reasonable. We were referred by a neighbor who loved them as well. We had a 2010 VW Jetta with a big transmission issue which they handled very quickly.
Mark over at Leos took great care of me. I drive a Audi which I usually take to the Audi dealership, however I have been very disappointed with the level of vehicle service as well as the level of customer service. The advertising pressure that Audi placed on me to purchase a new vehicle showed in the lack of care that they gave my Audi. I will not purchase a new Audi, nor will I return for service repair. Leos will be my new home for all of my automotive needs.
I used Leos after our car was damaged in a car accident, amazing service and great work. I really appreciated their level of detail, assuring the Jeep looked and drove the same way prior to the accident. I would recommend this shop to anyone needing repair work.
I have used Lees about 3 times over the last year for issues and every time they have been great. For a small shop they have great staff and they will always try to work with you to fit in with their scheduled appointments. Even if I have to leave my car, I dont mind because I know they are going to do good work. Now that I am out of my dealer warranty, they are starting to be my goto spot for car service.
I found this auto repair shop through a yelp review. My daughter goes to Towson university and needs her car for her internship. We have had two good experiences with Leo’s auto. I have found them to be reasonably priced, honest, courteous and quick.
We were referred by a friend and neighbor because we were having some transmission issues with our son’s 2010 VW Jetta. We contact Mark and he got the car in right away and got right to work. Turns out it was just a fluid and.filter issue. They were very responsive and even gave us a 10% local neighbor discount. They were truly, fast, friendly, a great value, and someone you can trust. Last time we went to Jiffy Lube for fluid changes and they never even offered to check the transmission. We won’t go back. We highly recommend Leo’s.
Courteous and Honest treatment of customers; Great service!
Mark and his team came through in a major way by repairing my Infiniti G35s exhaust system and also doing an oil change - all in a few hours. I appreciate that this team does an evaluation first then gave me a call to discuss before starting any work.
Honest timely service with a personal touch. Work is completed to estimates and you know what you are getting. No hint of creating problems that need solving. I recommend them highly.
We love taking our vehicles to Leos. The service is always done quickly, correctly and doesnt break our bank account. The mechanics are awesome! We wont take our cars anywhere else but Leos.
Highly recommend Leos. Could not have asked for better service, quick, honest and fair pricing.
Super fast always honest and gives the best price every time I need to bring my Kia Rio in😉 thank you Mark
Leo’s Auto Clinic was very Professional from The Phone Call in The Beginning to Picking Up The Car At The End of Service. The Price They told Me in The Beginning was The same Price at The End of Service. I also had a minor issue with My Blinker Light that I never told them and They Fixed It With No Charge. Finally I found a Car Care Company with Integrity!
Very honest, fast working, no games no gimmicks. Decent prices for quality work.
Keep up the good work guys!
Mark was extremely friendly and very helpful....my car was fixed way sooner thank expected....and cost way less than other peoples quotes....looks like i have found my new repair shop....thank you Leos Auto.....
Leos has been my family mechanic since 1998. Its a sincere business. They sell you what you need, nothing more. Prices are not bad. And its in the heart of Towson. Go for it.
Good place we need to support more local business like this they are honest and very good leo is the best and Mark Gino and John are to
This place is terrible. I had a check engine light (misfire) on on my volvo s40 but the mechanic purposely told me its a quick engine cleaning it needed. And after I paid over $100 for a job im not even sure he did, my car became even worse. So I went back for another check up and he told me my car was fine...They smile while screwing you over. I dont recommend this place at all
While visiting my daughter in Towson I had a problem with my car that I needed to get fixed before driving home to NJ. I just happened to drive by Leos Auto. They looked at my car right away, got the part needed and fixed it within a couple of hours, at a reasonable price! Great service.
They always take good care of my Cherokee
The best auto shop in the Baltimore County area! Very happy with bringing my car here for major or minor issues!
Best mechanics in Towson. Always take good care of my car.
Professional and honest... finally found a great repair place for my car.....
Great service and very honest. Mark is a pleasure to work with. Brought in our 2007 Acura RDX and they diagnosed a faulty water pump which the Acura dealer and other mechanics failed to figure out. They basically saved our car. Would reccomend to anyone.
Leos - they do it all, at a fair price, pleasantly and ON TIME! What else is there to say?
UPDATE: I love how Creepy Mark is trying very hard to paint me as a violent, threatening individual, because Im black; but hes failing very badly it. Heres why:If I was being violent, why wasnt I escorted in handcuffs by the cops when they showed up? And why did I have a whole 5 minute conversation with the officers BEFORE and After you called the cops on a paying customer? --- You called the cops because I refused to be extorted.You are a truly sick and racist individual, and your Scam Business will be shut down. I urge you to post EVIDENCE of me threatening violence against you or anyone in your business. I dare you!If you keep trying to assassinate my character I will have to bring a heavy defamation lawsuit against you. Show me proof I was being violent. You have cameras at your establishment. Show us the proof Creepy Mark!I have a very clean record. No prior histories. Nothing at all, and I like to keep it that way! Ill be happy to post my judiciary records online for all to see. Not sure you can do the same yourself, because people will finally know you for the Creep you really are.Stop attacking customers and learn how to provide good customer service and run a legitimate business. You wouldnt have so many disappointed customers, if you actually cared about customer service. Your customers cannot all be wrong. YOU ARE THE PROBLEM.And please, STOP ticketing and littering my car and my neighborhood with your flyers. You are getting desperate, and its not looking good for you.----------* READ THIS BEFORE YOU VISIT LEOS AUTO in TOWSON MARYLAND. And if you’ve been burned by Leos Auto, read this before you get revenge.I contacted Mark Peters (Total Creep) at Leos Auto for the first time a week ago to help me fix my AC. He said: Dont worry well take a look at it see what we can do. So I went to go see him, dropped off my car and a couple hours later I got a call saying the vehicle is ready to be picked up. So I went to go pick up the car, and find out what was wrong with the AC.When I went there, Creepy Mark told me that they needed to do a second diagnosis to see what was really wrong with the AC. So Im thinking to myself: OK?. Then he says: OK Charles, the total cost of the visit today will be $42.07— BUT if you come back within a week for the second diagnosis, I will deduct your payment of $42.07 from the price of the second diagnosis of $95. Which means I will only pay $52.93 I said, OK that sounds reasonable, and We Shook Hands On It. I paid, then I left.Then I called him yesterday to confirm that I was coming in today, and I SPECIFICALLY ASKED HIM if our agreement was still in place and he said: YESSo, I came back today for the second diagnosis, and it turned out the agreement we was no longer on the table. He said: your new total $104.20. I WAS COMPLETELY SHOCKED!I said: But what about the agreement that we had ON THE PHONE, AND IN-PERSON when I came here last time?...And this Creepy Guy looked me directly in the eye and said: No, I never said that. I only said I would apply the last payment ONLY if you decided to let us do the repair... WHAT? Are you kidding me?As you can imagine, I was upset, and felt completely disrespected. So I told him to be a man and keep his word so I can be on my way out... And then this Creep threatens me and calls the cops ON A PAYING CUSTOMER.Imagine… If these Creeps can openly LIE and CHEAT a repeat customer like they did, imagine what else they could be lying to you about. In fact, I just heard a horror story of Creepy Mark and Leos Auto purposely overcharging customers Credit Cards and lying about it to their faces.If youve been a victim or have been burned by Mark and Leos Auto in Towson MD, I encourage you to come forward. My attorney and I would be happy to join you in bringing a strong case against these sick creeps.You can click on my name and contact me through GooglePlus and I will give you my contact info to reach me. ** Google wont allow me to publish a phone number in this review **
I found this shop through my insurance company (which later I found actually wasnt even an approved shop, but that is unrelated) and had it taken there after a nasty 3 car rear end collision with mine being the middle car. The first thing that seemed red flag-ish was they spam called me one morning (which I had previously said I would not be available on) to try to pick my car up that day. I called them back when I could and reminded them I was unavailable so they resigned to picking it up on the previously agreed upon day. The next day, I hear that 2 sets of people came to get my car and key from my buildings front desk. The desk told me the tow company came to them to retrieve the key about an hour after the initial set of people and they were met with no key and could not find my car to tow it. I am not 100% sure but after all that has happened, I believe this company went and got my car on their own (and drove it away instead of towing it), even though a tow truck had been called by my insurance company. Initially they called (the caller was Mark) in timely manners for updates but when they called to tell me it was ready to be picked up and I said I couldnt until a certain date, they began telling me I needed to pick it up the next day or else I would start being charged storage fees that would not be covered by my insurance. They also threatened that since my car was ready I couldnt keep the rental I had under the insurance claim, pressurizing me more. I had to scramble to find a ride and take a half day off work to get it in the time frame they were asking and when I arrived, it was like they literally threw the bumpers back on without a care in the world. You could see HUGE gaps between the bumpers and the body of the car and there were HUGE separations between the hood bonnet and the sides of the hood. The back bumper was really sagging and upon further observing we found that some bolts hadnt been put back on so it was missing parts!!!! Can you imagine if that had gone unnoticed and it randomly fell off and caused another accident?! In addition to all these problems, the color wasnt even matching the rest of the car. The manager mechanic on duty (Ashley) said she personally picked the car up from the other shop (apparently they dont even do body work and paint at their shop, which wasnt disclosed to me initially; some random MAACO and they wouldnt tell me where) and saw nothing wrong with it but as she looked at it with us she started to notice and got upset at the poor workmanship. To me that is unbelievable and unacceptable that a mechanic, let alone a manager, would not have noticed such obvious problems and was trying to pass it off as fixed. She said they would send it back immediately and call me later that same day with updates. I never received a call that day and when I took the initiative and called them next day, they said they could maybe have it back that following monday but they werent sure. Monday afternoon rolled along and no call so I called them again to hear it wasnt back from the shop yet. When it came back the sagging seemed to be fixed but the lights were protruding out. They repeatedly assured me it was fine and said that my adjuster probably wouldt cover to have the aftermarket light replaced with the brand name ones that were originally on my car and that I would likely not be able to keep my rental if I tried to pursue the new lights. I felt bullied into taking my car as is (cant fit the whole thing in this review, unfortunately) and they insulted me by only initially offering $50 dollars off. There was also another mechanic there gesturing to add to the intimidation during the price negotiation. In addition, my car now has 90 additional unaccounted for miles/down 1/4 tank of gas and I have a picture of what my odometer/gas meter read when it was supposedly towed to and from the different shops. Please heed my words and do not use Leos Auto Inc. I will definitely never go there again or let anyone I know go there.
Excellent attention, quick service and more than fair prices
No need to visit the dealer. Quality workmanship and better value for the money at Leos
They continually give me great service with a smile!!
Leo is the best in the world when it comes to fix my cab
Dont have there outside body guy do work on your car it will be a headache he try s to play mind games and dont want you to tell other people that hes doing the work Leo guy s do great work but not there outside body guy he is crazy
They are very helpful, but had some real scheduling problems I found.
Did the job. No hassle.
Leo is very nice he will work with you when you have a problem mark will try to get you in guick to fix your car
They do good work
Very pleased with service