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Route 46 Mitsubishi
400 US-46, Totowa, NJ 07512, United States
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Route 46 Mitsubishi

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Ja
Review №1

My saleswoman was very nice and help me find the best vehicle that was fit for me and my big family. She almost made the process quick and easy. I left in my new vehicle same day I came in with no issues trading in my old one. I’m very happy with purchasing of my new truck.

Ke
Review №2

Dont even think to bring your car to this place. Everything is ZERO, no communication, no customer service, no follow up, no accountability and they will damage your car! Look what they did to my brand new car. they kept it for more that a month just to replace a sensor, I have to fight with them to get a loaner. When I pick up the car, it was dirty and had scratches. They say they are not responsible. STAY AWAY FROM THIS PLACE!!!!

33
Review №3

Authur was extremely helpful as always honest and shows real concern this is why I always bring my car to Rt46 Mitsubishi for repairs and regular service

Va
Review №4

Hassan Baakili really went out of his way to remain in touch with us until he got us a good deal. We visited the location few days before actually buying the car but were unable to negotiate something. However he kept out phone number and reached out several times to get us back and provided excellent customer service each time. He got us a deal that we were pleased with and somehow he made it work for us. He also helped us set up the app to use the automatic starter and showed us other important features about our new vehicle. Hassan has waiting for the finance paperwork to finish nearby and put the temp plates on quickly to assure we can be on our way to pick up on kids on time. He was friendly helpful and very knowledgeable.

Pe
Review №5

Had an amazing deal working with Jacob t and cesar H. Great service

el
Review №6

LAST TIME I GOT AN OIL CHANGE HERE I BROUGHT MY CAR IN AT 10AM WHICH IS THE TIME I SCHEDULED MY APPT FOR THEY TOLD ME IT WOULD BE AN HOUR TO AN HOUR AND A HALF. I RETURNED TO THE SERVICE DEPT AT 1:30 AND LOOKED AT ME LIKE THEY DIDNT KNOW WHAT I WAS TALKING ABOUT. THEY STARTED WORKING AT MY CAR THEN AND WERE DONE BY 2. I FORGOT THE NAME OF THE INDIAN LADY BUT SHE WAS VERY APOLOGETIC SO I DIDNT MAKE A BIG DEAL ABOUT IT. HOWEVER, TODAY I CALLED TO MAKE ANOTHER APPT FOR AN OIL CHANGE AND CAROL PICKS UP AND SHE CANT BARELY TALK SINCE SHE HAS FOOD IN HER MOUTH THEN PUTS ME ON HOLD I GUESS TO FINISH HER BREAKFAST. IM DONE WITH THIS PLACE IT SEEMS THERE IS NO PROFESSIONALISM HERE.

St
Review №7

Awesome job.! My Mitsubishi has 150K miles, and their services make it run like it had 1K miles. Thanks for keeping me on the road and safe.

Ma
Review №8

Hassan was very respectful and very concern with all I need it in my car. Very nice dealer, the show room, the patience and clarity of every transaction was great, will definitely recommend my family and friends. So happy with my new car and price they gave me for my trade in and price for ny new car. God bless this dealer.

So
Review №9

These people wanted to play with my intelligence. They wanted me to pay $12,600 for a car that was advertised $6,995 on internet.

D
Review №10

Made an appointment for a car and when I arrived car was at the retailers. I made this appointment4 days in advance so they knew I was coming. When I wasn’t able to look at the car we talked price. They nearly doubled the price from the $6000 they had advertised. I understand the fees and documents and tax that’s all good but they added nearly an extra $3500 out of nowhere. Waste of trip & not professional

Ro
Review №11

This place is possibly the worst dealer ship I have ever went to. Starting from the appearance of the dealership and the horrible service. The lady that began to start helping us decided playing on her phone and charging with another employee was bright idea. You would think the manager would have a problem with this but instead he decided to join them while he sat behind his disgusting looking office.

ja
Review №12

Everything was very nice and clean. Each staff members I came in contact with greeted me. It was definitely a pleasant first time. I didn’t even know about the courtesy ride they offer if you didn’t want to wait or didn’t have a ride back. Arty(the guy who was helping me/servicing me vehicle) was the one that brought it to my attention. Very helpful guy! Very well mannered and took care of all my car needs and even set me up for my next appointment. Arty thank you for being such a great help to me! Especially with me knowing little to nothing about cars. I didn’t feel taken advantage of after leaving there like I would had I went to any other shop. I’m glad I choose to do business with you guys instead of going somewhere else!!!!

Jo
Review №13

Everything was excellent. I worked with Stoja and she was very professional, knowledgeable and courteous. I was able to get a great deal on the vehicle I purchased and was never made to feel any pressure on purchasing. I had an 2018 Outlander and traded it in for a 2022 model and I couldnt be happier. Every detail on the vehicle has been improved. Everyone was friendly and I had a great experience.

Jo
Review №14

Thank you Subuhi. She was very nice and accommodating and kept me up to date with what was going on with my car I definitely appreciate that. Overall she was great very pleased with her service

So
Review №15

My experience here was wonderful! I had the pleasure of working with Alec! He was very nice and informative and truly made sure that I left with the car that I would enjoy and that was safe for my new born baby. The overall staff there was very nice and professional. I would recommend anyone who’s looking for a company who will work with you with income, credit score, and if your new at buying or leasing a car. Alec made me so comfortable during the whole experience and helped guide me with making the best choice for my family!

Ja
Review №16

My first time at that particular location and to say my experience was great is an understatement! Arty is the guy who took care of all my needs plus more! Such great manners and excellent customer service! Lots of energy of took care of my vehicle as his own. I’ll definitely be returning back for business with anything dealing with my car in the future! Thank you Arty and Mitsubishi !

Ha
Review №17

Had a very good experience buying my car! Stephanny was super helpful and a pleasure to do business with. She did an amazing job showing me the car I chose and couldnt be happier! Highly recommended!!

Ho
Review №18

On an Upper East Coast road trip in our 2019 Mitsubishi and get a small chip in our radiator. Take it to a dealer in Massachusetts and get it replaced. Break down in the Bronx and no clue what to do. Car gets towed to 46 Mitsubishi and Arthur in the parts department couldn’t be more helpful! He took the time to test everything related to the issue and found the fix. Then he had it road tested to ensure it was safe and would get us safely home the 12000 miles we needed to get to Missouri. Wish he was at our local dealer at home as I would love to have Arthur service my Mirage in the future! Thank you and the whole staff for all your help!

Sa
Review №19

The courtesy, respect and professionalism shown by Pedro was extremely refreshing. He took his time, answered all my questions politely. He explained and showed me many different options in vehicles, I felt no pressure in choosing the vehicle. Much Kudos to PedroThe finance manager that assisted me was just as professional and efficient. Great team work.My only complaint was with the young man in the car lot, who was rude and extremely disrespectful. His approach to customer began in such a nasty disrespectful manner. When you as a representative for a company use profanity, other vulgar language and go as far as spitting at customer, public work may not be their best strength. After our interaction with this person, I really wanted to just leave but was convinced to just see how the others in the dealership would treat us. If I had to base my opinion of the dealership on this young man’s lack of respect, the dealership would be in bad shape.Thankful you have others representing your dealership.

Sh
Review №20

Saw a car that I liked at a price that I liked on car gurus. Requested information about the car and received an email from Route 46 Mitsubishi with the listing for the car and the price. Called the next day to confirm the car was there, get the Vin number so I could run Carfax and set up an appointment. Was told that the car was still there and I ran the Carfax and went to the appointment only to find that the car was not on site, wasn’t “ready”, The sales lady would take me over to see the car but since it wasn’t ready I would have to make another trip to buy it. Oh and also somehow there was a typo on the price and was now told that the price was 50% higher then the listing that they emailed to me. Typical shady used car sales tactics and dishonest business practice. Not happy that I wasted four hours of my day Driving near two hours to play their game

Ha
Review №21

Artie is the best. He remembers me and what I have had done on the car. Very helpful and considerate of my time and explains things well. He makes me feel like a valued customer for sure.

Sa
Review №22

I had such a great experience with this dealership and especially with Stephanny. She made the process so easy for me as a first time car buyer, answered all of my questions and even gave me really great advice when she didnt have to. She went above and beyond getting me the best deal possible and I am so appreciative!

Ju
Review №23

Thank you to the maintenance service.They do a great job always for more than 7 years with 2 Mitsubishi outfielder and always doing great..Thank you maintenance team

Ol
Review №24

Sue is a very nice and smart lady that knows her job pretty well! She helped throughout my car service period and even help me with a rental back home. Making everything so easy for me. She deserve a raise if not a promotion! Go sue!

Ri
Review №25

My service advisor Sue was very informative, helpful, professional and considerate of both my needs and the needs of my vehicle. Sue made sure that I was up-to-date on what was going on with my vehicle and when it would be ready. The waiting area was very comfortable and well kept, and thank you for the coffee.

Ma
Review №26

This was an experience! I was a really difficult customer but everyone worked with me like I was family. Stephanie was really really cool she went above and beyond to help me get the perfect car! The staff is really good at what they do . I was able to get the best rate and a really low APR that I couldn’t get anywhere else that I went to. Now I’m cruising in my C300!!!$$ Thank you Rt 46 Mitsubishi!!!!!!!!!!!-Shauntel M.

LI
Review №27

I cant say enough good things about my experience. I was helped by Steven Manrique He was awesome! He really listened to all my needs and was super patient with me. I highly recommend going to him he helped me find my dream car. I cant thank him enough!

Pa
Review №28

Stepanny was AMAZING!!! She was so helpful and patient and really made my first buyer experience a great one! If I could give her 100 stars I would!!!

Da
Review №29

I had a great visit, Pedro Ramirez wws amazing to work with and I highly recommend him.

Ja
Review №30

Got my lovely 2020 Rav 4 Adventure here. They were so kind and worked with what I had. They service you and not hassle or pressure you. Definitely glad I chose them and they didnt let me down.

Ra
Review №31

I worked with SU for fixing my car... She is extremely good and knows the subject.. I initially lost hope ( considering the part unavailability) but she kept updating me on the progress and got it fixed... I loved the customer support provided... Route46 you are a genuine Mitsu dealer..

T
Review №32

The guys here are always helpful and courteous. Parts can be expensive but that’s expected when it’s straight from the original manufacturer.

Ni
Review №33

DO NOT GO TO THIS DEALER FOR MAINTENANCE!!! Ive purchased a car from a third party and continuously went to this dealership to have my car fixed. I trusted the mechanic and the service department to do a good job, for which I thought they did. But a few months later, I was back in their shop for a repair upwards of $15,000. I first had them replace a transfer case after I had a different mechanic replace a clutch for me. 3 months later and their part failed. When I asked to get it covered under their 12 MONTH WARRANTY, they refused to cover it and said that I now needed to replace the entire transmission and driveshaft as well as a new transfer case. This dealers only concern is money. Thats all they care about and thats all they see their customers as. The mechanic and service department do not fight for their customers, even bashing them at times. Instead of fighting for my car and my money, they turned around and said that the way I drive my car is abusive and I internally caused the damage. FIND A BETTER DEALER. DONT WASTE YOUR TIME AND MONEY!!!

Ji
Review №34

I walked in with a 2012 RAV and walked out with an X5 at the rate I requested. When I walked into the dealership I was promptly greeted by Stephanny. We connected instantly. I have never been treated with the amount of care u was by Stephanny. She understood my goal and abilities and helped me maximize potential at a way where all parties walked away winners. 6/14/21 will go down as the best day ever for this proud X5 owner.

An
Review №35

Fantastic service by everyone involved with my purchase. Route 46 Mitsubishi helped me get my first car at a great price. Highly recommend. #giveaway

Li
Review №36

Artie is a positive professional who I can count on each time we come in to service our Lancer. My daughter and I came in today regarding a safety recall. Once again Artie took care of us in a timely fashion and gave us a thorough explanation of work completed.As a woman, working professional and a mother, I am grateful knowing that I and my daughter can visit this site and know that Artie will take care of us in a fair and timely fashion as conditions permit. This is self-assuring particularly surrounded by the pandemic.Thanks to Artie and his team!

Ju
Review №37

These guys will lie about vehicle pricing over the phone to get you in the door than show you the car they said was MSRP with an “Asjusted market value” added to the sticker. They’ll try to sell you a $35,000 suv for $40,000. Made me lose time at work and waste effort to make the commute. Bad business practices!

Ro
Review №38

I like to thanks mr harsan and cris.

Ka
Review №39

Very professional, courteous, system of discounts, good coffee in waiting area.

An
Review №40

Every time I need help or have any questions about my car the service department here is on point. Arty always goes above and beyond to help customers and Its much appreciated

Ke
Review №41

Thank you Stephanny and everyone at Route 46 Mitsubishi! The entire process from viewing the car to purchase went smoothly. Stephanny was not only professional but she was honest and upfront with any questions we had. If your in the market for a quality used vehicle; stop in and check them out. There are some hidden gems in their lot, and be sure to ask for Stephanny!

Be
Review №42

I have had my car for three years and Mitsubishi (Totowa) never fails. I have been beyond happy and grateful for their services each time. This last time I did not have an appointment and Carol was great getting me in because of the importance of my 30,000 mile service. The service rep Suhill(not sure if spelled right) was awesome as well she was extremely attentive and in constant communication with me. She even got me a rental once she realized I would be waiting too long. Since my daughter just got her license and this car will become hers its a great feeling to know she will receive the same treatment. Its def a family vibe at Mitsubushi. Thank you so much!

He
Review №43

Avoid shopping for a new vehicle here. their prices are no where close to mistubishi prices online. Leasing outlander for more money than an Acura MDX. Beautiful car... terrible upsell.

Ja
Review №44

I’m so happy with my purchase!! I can’t thank Steph enough for everything. If your looking for a car, please go visit Route 46 Mitsubishi. Very professional, friendly & customer service was amazing!! Thanks for putting me in the 2022 Mitsubishi Outlander!!

Sa
Review №45

Thank you Stephanny for helping me get my new car today!! Such a cool and happy person! Thank you for your help! You the bomb👏🏻🙌🏻💣🤗!!

Pa
Review №46

Subuhi Shakil was my service advisor. She was friendly and professional. She presented options for my service from simple to more thorough. She understood my concerns. The service was finished quickly. The energy of Subuhi and everyone I interacted with my warm and friendly. Thank you

Sa
Review №47

This place is not professional. Rafeal the manager lied about reassuring a refund would go through after not getting back to me when he said he would return my phone call in 15 minutes. The refund never came throughafter the period they told us to wait and our bank said it was never processed. This was a big chunk of money. I finally spoke to someone who said they forgot to process it- this again was after Rafeal said it would be processed. We are very patient people and I dont like writing reviews like this but the expereince and the lying was so bad I had to come on here and let people know to be careful trusting this dealership. They are supposed to build trust with clients and anyone who comes in for business. We were lied to and our phone calls were not returned/avoided. The only good thing about this place is Chris from finance who genuinely felt bad and took care of our issues after over a week of this nonsense.

Le
Review №48

Great place to work!! I love what I do!! Stopby to see me when you’re ready to buy your next new or pre-owned vehicle! Remember we make buying your car Fun and Easy !!! Ask 4 Lele McKoy

Be
Review №49

Recently purchased my fourth Mitsubishi. (Third one with this specific dealer). Stoja understood I knew what I wanted and didn’t try to upsell me or waste my time. Both her and Rafael were patient with me as I reviewed every document, window sticker, etc carefully.As a loyal customer they made sure I was treated VIP. Drove off very happy.

Na
Review №50

I recently moved to NJ from NY and unfortunately had the task of getting NJ license plates on my 2018 Rav 4. It was a difficult process considering that the car wasn’t in my name. Alec made me feel very comfortable with knowing that I was in good hands. I left the dealership with a new car under my name and a smile on my face. Alec was amazing and made sure that I was satisfied even when waiting for a long time. Keep up the great job, Alec!

Me
Review №51

We had a wonderful experience with Route 46 Mitsubishi Automall, Stephanny was our salesperson. She was great to deal with and they were more then fair on the trade in we had. Overall great experience, will definitely return.

Sa
Review №52

Stefani was the nicest explain everything and got my dream car they help me with the best deal I recommend everyone to come here everyone is very nice and very respectful people love it here☺️

Yv
Review №53

Route 46 has changed my perception of car dealerships . The staff that assist me was very friendly but I want to give big shout out to Stephanny the greatest sales agent ever .she was patient and explained everything perfectly, friendly yet professional. Thanks you all 👍

Or
Review №54

This dealership has been a total disappointment to me, the car was supposed to have been inspected something for which they charged a fee which they added to the price of the car, but I question if they did since the car came without a wheel lock key, how did the mechanic properly check the brakes without being able to dismount the wheels? As of now I have driven the car for about 3 months and the brakes are making noise! I have repeatedly asked to get a new wheel lock key and the sales manager keeps lying to me and ignoring my request. Also, theres a fee of $199.00 for title and registration but it only cost $131.50 to get the title and registration, where is the difference? I will be reporting this to the better business bureau and file a complaint. They are very dishonest, do yourself a favor and avoid this dealership!

Er
Review №55

BE AWAREYOU CANT POST UNLESS YOU PICK A STAR..ZERO STARS FOR ME..VERY UNPROFESSIONAL..IF I WAS YOU I WOULD GO ELSEWHERE TO PURCHASE A CAR..I PURCHASED A 2017 CHEVY TRUCK ON NOVEMBER 27TH AND BY DECEMBER 25TH THE TRAMSSION WAS DONE...THEY HAVE YOU THINKING THAT YOU HAVE A RELIABLE WARRANTY COMPANY BACKING YOU, FOR WHICH THEY REFUSED TO FIX THE PROBLEM. THEY WANTED ME TO PAY 1500 DOLLARS TO TAKE THE TRANSMISSION OUT FOR THEM TO DETERMINE IF THEY WOULD FIX IT..I HAD 3 MECHANICS LOOK AT IT AND CAME TO THE SAME DETERMINATION THAT IT WAS THE TRANSMISSION. I TRIED TO REACH OUT AND ASK FOR ASSISTANCE AND ALL THEY DID WAS LIE AND SAY THAT CHEVY WAS GOING TO FIX IT AND COME TO FIND OUT THE ONLY REASON WHY CHEVY AGREED WAS BECAUSE THEY LIED ABOUT THE MILAGE TO GET THE CAR OFF THEY LOT. YOU CALL AND LEAVE MESSAGES NOBODY RETURNS YOUR CALLS.Zero stars for me..BUY AT YOUR OWN RISK......

Jj
Review №56

So far I continue to have a good experience at this location. They continue to break everything down for me of what needs to be done right there and then, and what can wait till next time. They are very knowledgeable of how to resolve a issue and if they are not sure of one, they will work to get it resolved. But over all. I do like getting my car service here and would recommend it to others.

Es
Review №57

Sales advisor Ardy ensures a pleasant experience while maintenance its being performed on the vehicles. He takes ownership on any incidents that may occur to ensure customer satisfaction.

Ka
Review №58

The batteries in my key fob were replaced without asking me. I was then charged for it. I had just bought batteries to replace them myself the day before. Very unhappy about that. I had bought 6 batteries for the cost of replacing the one. I should have been asked before doing it. I did not need to spend that money.

ta
Review №59

It was good experience with special service. Time was less than expected, fast and pass so quickly. People in service consultant are great . From the time I entered to the end of service Mr Arthur Bongiorno was following every detail, explained every detail about my car ; what I need and what is better for my car . He has the capability to explain the difficult manner in simple way, humble and very decent person .I do recommend those people at Mitsubishi 46 not only for my Mitsubishi Outlander Sport but also for other cars.

Tr
Review №60

J.C took care of me! He was well Informed with the business and made me feel comfortable with doing business. I walked out feeling like a brand new person with my new car. Ask for J.C at this location, he is guaranteed to get you what you want!!! 🙂

Is
Review №61

Thank U Stephannie to be greatly and appreciate person with me on the first time I went to see Car and finally buy it. YOU ARE SOO LOVELY.

Mo
Review №62

Hi there me and my husband went there just to look at a car wasn’t 100 going to get one we ended up getting 2 cars I got an Alfa Romeo and my husband got a brand new outlander actually I can not say enough about Sam the manager or Albert our sales man they are awesome first they made us feel that we are at our own place second they went literally above and beyond for us I have never been in a dealership and was treated right from the beginning to the end like this ever Sam the manager very respectful professional man who gave us every discount possible understand our needs and made it happen Albert is a great sales man who I believe will have a bright future they are genuine and professional at the same time we love our cars and the overall experience was excellent these are the people you want to do business with I never wrote A review for dealerships before but if I can give them 10 stars I would this is the place to go thank you so much guys for the amazing cars and overall warm smooth experience we really appreciate it and I wish you all the success that iam sure you will keep on accomplishing more with smart sales man like Albert and under the great management of Sam and the courtesy of establishment itself wish you all the luck.

Mi
Review №63

Thank you for the great service!

Jo
Review №64

Great service Great SUV I Like Mitsubishi I am not changed with nothing else Thank you for your service

Ju
Review №65

Jc sandjuan was an excellent sales rep. Help me to find the perfect car for my daughter at a great price.I would recommend him to anyone and everyone I know.

Ha
Review №66

I would like to thank sell consultant stephanny perez for an amazing transaction on selling me a beautiful car thank you so so so!! ❤

Lo
Review №67

Get better mechanics 🧰 and don’t be after money only.:(

Pe
Review №68

Great experience. Arthur was the best. I brought in my 2018 mitsubishi outlander se because i had taken it to mavis to replace all four tires. The guy at mavis offered me to replace worn calipers, i agreed to do it but, seems like the guy at mavis did not know these had to be done a certain way and he ended up messing the tpms and e-break sensors to the point where e-break would not work and the car was making a loud beeping sound every 3 seconds which was driving me crazy. He didnt seem to know anything about my car. I ended up bringing it to Route 46 Mitsubishi, Arthur was great, he understood my concerns and got me a great deal on everything to get the car back to factory standards, He even offered a free lyft to work since i had to leave the car and pick it up later. I am so glad i came to his place. I will only do maintenance in my car at this place going forward. Thanks to Arthur for such a great experience ✌️🤓.

To
Review №69

We were shopping for our daughters first car. We had a great experience. The car we were looking for was in stock and at the price we wanted. Stoya was great to work with.

Ma
Review №70

Stephanie was very helpful nice professional she deserve more than just five stars more like a big bonus thank you my sons very happy with his Honda Civic sport 2018 vehicle so am many blessing to you.

Do
Review №71

I’m very satisfied with the way I was treated at Mitsubishi. Artie in the service Department communicated with me and explained what was wrong with my car. The part was hard to find but he made it happen. I’ve never had to deal with a recall or even had an experience in a dealership prior to this and he made me feel very comfortable and informed about the process. Everyone was very pleasant at the dealership and I’m very satisfied with the service. MITSUBISHI ON route 46 has great customer service.

Sa
Review №72

Customer Service very good as usual every time I go i get detail explanation what my car needs and what it was done to it. Every one always very helpful. I am very pleased with their service

Ma
Review №73

Very happy with our purchase today. Stoya did a great job at making this as easy as possible for us! From the start, she approached us and was very nice and patient! Thank you Stoya and team!

Cr
Review №74

BEYOND 5 STARS. I just purchased a Mercedes Benz c class and I am obsessed. A huge thank you to Stephanny for your amazing work and thank you for being so helpful and helping me pick out my dream car. Stephanny not only helped me purchase my first own big girl purchase, Stephanny made me feel so sure of my purchase and helped me as much as possible. She is beyond friendly. Rafael was also super super helpful and I definitely recommend this place and if you go definitely ask for Stephanny. A huge thank you to you guys again.

Ke
Review №75

JC was a great help in getting us in our new car. He was very patent, attentive, and informative.

Mo
Review №76

Great experience and knowledgeable staff! Very easy to work with! Going to enjoy my new Outlander!

Ar
Review №77

Alec was great, quick and attentive. Super straight forward and made the purchasing process quick and painless.

Ma
Review №78

Stephanie was really helpful. Very honest. And was provided with quick response. I recommend. Her to anyone who is in the market to purchase a car.

Ec
Review №79

Thank you for keeping my car on the road. My car has 140,000 miles and stills run like new. Thanks to the team for working hard during this bad time. Stay safe, and thank you, Route 46 Mitsubishi

Ok
Review №80

Came to this dealer to pick up my brother’a plates and we ended up leasing a 2021 Mitsubishi crossover.Stoya and Camilo where so helpful and understanding to our needs. Very professional staff you will not regret visiting this place they will do their best to help you out in understanding and getting you a good deal.

An
Review №81

At first I was hesitant to buy a Car because I didnt want to go over my price range or get my hopes up but this was the first time being at a dealership where I received full customer service ranging from test driving the cars I was interested in as well as my Salesman Alec working with me to help me get a new car at my price range. I am thankful and They have a customer for life in me.

Il
Review №82

I always have a great experience when I go for my car service at Mitsubishi in Totowa, NJ. The same gentleman wish I knew his name always takes care of me every time I go! He always explains everything clear and tells me the latest coupons! Thats I always come here for service! The staff always treat me so well! The only complain I have is I wish they gave you a loaner for a few hours while they work on your car.

Am
Review №83

Stoja was extremely helpful and professional!

Be
Review №84

I am extremely disappointed in Mitsubishi. Thankfully, I bought my car elsewhere, from Enterprise. If I had come to this dealership like I originally expected to, I would’ve never purchased a Mitsubishi. The service was horrible and the worst I’ve ever seen, coming from being a former Scion owner and working with Toyota dealerships. The communication and white-glove service were horrible and worst of all, employees were not taking COVID protocol seriously. Business logistics to manage service were outdated and everything was disorganized. When I got back my car, it looked to have paint on it, so I had to bring it back days later in between my rigorous work schedule (30 mins away) and schedule a ride pickup for the team to fix. I will never again give this dealership my money or time, and as a marketing strategist, you dropped the ball tremendously. I will encourage others not to visit this location also.

Jo
Review №85

When explaining issues with vehicle Proof the services are needed should be presented..

Ma
Review №86

I had a great overall experience at Rt 46 Mitsubishi. I would like to thank my sales rep Stephanny Perez for helping me buy my first car! She really went out of her way to make sure that I got the best deal. She was very helpful,honest,patient..JUST THE ABSOLUTE BEST . I would highly recommend her 1000% percent.

Ni
Review №87

Wonderful friendly service and super accommodating. I went in for a recall and was able to work while I waited. The service was fast and professional which is why I do not mind making the trip from Yonkers. Thanks Route 46! Keep up the great work.

Jo
Review №88

Nice customer service

IL
Review №89

Very unprofessional service, extremely unhappy of the purchase process. They do not promise their words during sales and accuse you of lying. Worst car buying experience ever...

Cy
Review №90

I dont trust my cars with anyone but Artie..

Jo
Review №91

I want to thanks Stephanny for the great efforts she had extended to me, on the process of purchasing a car for my daughter. She was extremely efficient and knowledgeable of what she was doing. The process of buying a car went well.. The car was even delivered to my house on TIME.. It was a great experienced.... Thanks also to Mr. Loius Guerra..

ra
Review №92

Jc was a awesome salesperson I highly recommend him on your next purchase he answered all my questions and was very patient

Ye
Review №93

Subuhi Shakil is an outstanding service consultant who goes above and beyond to help you with all your car needs. She is the best.

Ha
Review №94

I had an amazing visit at this Mitsubishi dealership Arthur Bongiorno Was Awesome at the service center.... I will definitely be returning in the future for service for my SUV... 💔💔💔

Er
Review №95

VERY welcoming!! Worked with me on my price range and budget, didnt try to push or persuade me into something I couldnt afford!!! Stephanie is an absolute doll and is so incredibly patient, ask for her when you go in!! Hands down all around excellent experience!!

Je
Review №96

Great Customer Service! First time buyers and we had a great experience, thanks to Stephanny. She treated us like family and got us the best deal. she helped us stay within our budget and still got us a great choice of car. Thank you Route 46 Mitsubishi !

Jo
Review №97

Stephanny was extremely knowledgeable and helpful throughout the process of helping my son purchase his first car... She was pleasant made the experience an enjoyable one!!

Jo
Review №98

I went in on a Thursday evening not expecting to walk out with anything but I spoke with the sales woman Stephanny and I had the most bestest, awesome car buying experience ever! She even delivered the car to my home and answered all of my questions. She always made herself very available to me by either email, phone, or text. I appreciated her courteous manner and her knowledge on everything. She even helped me set up my Bluetooth and took the time to show the features of the car to which I never had that experience before. I am very happy that I choose a Mitsubishi brand AGAIN!!! Thank you again Stephanny for everything!!!

Fe
Review №99

Nobody should ever go to this dealership. After hours of negotiations and setting up time away from my buisness the manager Camelo had agreed upon a price. Once they started putting together the paperwork and I had already put insurance on the vehicle after I was told the deal was done. Camelo had came back and put an additional $5,000 on top of the price out of no where. Please be advised and stay away from this dealership .

Ca
Review №100

Bought a car last year in August. Troy was our salesperson, do not know if he is still there but the rest of the staff was very helpful, got us a better car than the one we were looking for at pretty much the same price. Never had any issues and had been running great ever since. Would definitely recommend here again!!!

Information
67 Photos
100 Comments
4.3 Rating
  • Address:400 US-46, Totowa, NJ 07512, United States
  • Site:https://mitsubishi46.com/?utm_campaign=search:local&utm_medium=so-localsearch&utm_source=localsearch
  • Phone:+1 973-330-9535
Categories
  • Auto repair shop
  • Mitsubishi dealer
  • Car dealer
  • Mechanic
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
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