After a bad experience at a different auto shop, my neighbor who has helped me with my car before recommended I take my car to Rays Service, and Im very glad I did. Ive had absolutely no issues while taking my car there, theyre always very polite and professional and most importantly they do their jobs well, while also not charging nearly as much as other garages Ive been to. Theyre always knowledgeable when diagnosing and will give a full run down of all the options to fix any issues with great detail. Im very impressed with them and very happy with the service Ive received anytime I bring my car to them, as well as the costs of said services.

Hands down the best around anywhere!!! Anybody that knows me knows how I am with my vehicles.. Been going there for years... Never had to go back for anything!! Always done right the first time.. Totally honest and fair priced! Only place I trust with my vehicles... They have proven themselves over and over again. You wont find better or more honest and they will never try to sell you anything you dont need.... Just look at the full parking lot anytime you go by... That should speak for itself and they dont even advertise.

First time there and they have the best customer service There upfront with what your car needs and what it doesnt need unlike other garages they will tell you anything about what your car needs so you can spend more money on parts that your car doesnt need this place is different so yes definitely 5 star for this place keep up the good work

Rays service was fantastic! They were quick, reasonably priced, and super helpful! They were honest about what needed to be done and I am very happy with my car. I am so happy to have found such an amazing mechanic here in CT. They are very trustworthy.

These guys do the best work in town. They will give your car an actual thorough evaluation and do what needs to be done. Professionals through and true.

Great personalized service!

Best Family Run Auto Repair Service in Torrington!

Rays was recommended to me by a co-worker and my first experience was great ! they staff is very professional, there quality of work is perfect, and there prices are very reasonable. I highly recommend Rays Auto !

Honest and does quality repairs at fair prices. Peace of mind here.

Nice people... understand when needs to be done and what not. They charge good too.

Awesome service at an awesome price

My boyfriend and I have been going to Rays for about a year now (him a little longer) and have found them to be friendly, dependable, trustworthy, and fair. We have taken four different cars to them and had the boyfriends mom take her car there, as well. They quickly diagnosed and fixed the problems each time. They are generally pretty booked, so it can be a couple days or a week to get the car in for bigger problems, but they still manage to squeeze us in for small emergencies like a leaky tire (which I just got fixed this morning).If you wait in the shop you might get a chance to talk cars with Ray or Jay and thats always fun, theyve had some awesome cars over the years! If you dont want to wait and dont have another car, theyre really close to a Walgreens, a CVS, the movie theater, and a grocery store so you can walk over and get chores done or watch a movie.

Customer service is the best