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Transwest Ford, LLC
1209 E M St, Torrington, WY 82240, United States
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Transwest Ford, LLC

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Je
Review №1

We had a fantastic car buying experience with Al and Brian! Both men were friendly, caring, and fair and went way above and beyond after we bought our car, staying with us for hours on a Friday night after closing (!) as we transferred all our gear from our old car to our new one. We are very grateful to have crossed paths with them and would do business with them again in a heartbeat!

T
Review №2

Purchasing a new Ford truck from Transwest was truly a great experience. Brian and Nathan were top notch to deal with (and are heckuva nice gentlemen to boot). No hidden agendas, no BS, no pressure, and they presented a fair offer straight away. While we were prepared and ready to negotiate a fair price for our trade, we were blown away that they immediately presented an acceptable price without any haggling. Ford incentives were clearly conveyed, and they looked for other opportunities to sweeten the deal. Thank you, gentlemen. It was a privilege to shake your hands to close the deal on our new baby.As an aside, we drove from northern Colorado to Torrington, WY to seek a fair deal that we couldn’t obtain from our local Ford dealer. We ended up saving $3,000 over any deal we could broker a few miles from home. It was a drive well worth taking. We highly recommend Transwest for all of your Ford needs.

Ni
Review №3

Just purchased a 2021 Bronco from Transwest Ford and the process couldnt have been more seamless. Everyone was very knowledgeable about their products, finance was a breeze and the introduction of the vehicle was very detailed. I would highly recommend Transwest Ford for your next vehicle purchase.

KI
Review №4

Everyone at Transwest was extremely helpful in assisting us with purchasing our new vehicle! Would definitely recommend buying a car from them!

Ge
Review №5

We had an enjoyable experience when buying our Ford. Jim at Transwest was very knowledgeable and patient with us while showing us the options and how to set up various programs. We thoroughly enjoy diving the car and love it. We have since added rock guards and a bug shield on the car and the service department at Transwest was prompt and courteous. We look forward to doing more business with the Torrington dealership.

Ra
Review №6

Highly recommend Sunshine for all of your vehicle needs. Extremely professional and knowledgeable. Will go above and beyond to get you the right vehicle.

Km
Review №7

We appreciate having a quality Ford dealership in Torrington and we love the pickup we were able to purchase. The process was easy and straightforward. We will definitely continue to do business with Transwest Ford by having our vehicles serviced there, as well as purchasing vehicles as needed.

Le
Review №8

I wanted a very particular vehicle with very particular options and they were able to find it and get to the dealership in no time, it was delivered in a super professional and informative way. I knew what every button did! Great experience, highly recommend

An
Review №9

Stopped in because we were experiencing problems with our motorhome. A very nice mechanic came out and spent quite a while running diagnostics on our motorhome. After solving the problem we were on our way. Highly recommend this place.

RO
Review №10

I was need of a new truck asap when to a lot of web sites and found McFarland ford in Exeter NH had what i wanted . gave them a call they set me up with Gary Turcotte . great guy and very knowledgeable about the trucks and how everything works. THE WHOLE GANG OF GUYS THAT HELPED ME WHERE GREAT

St
Review №11

Sunshine was our salesperson and we loved her. She did everything I asked when I sent an email stating what truck I was looking for. The truck was a special order from Ford and she kept us informed throughout the whole process. She made ordering a truck completely painless and eased all the fears I had about a black truck coming in scratched. The truck arrived 2 full weeks early (kudos to Ford) and was perfect when we picked it up. Transwest in Torrington was the best price I found and I picked 4 dealers in Wyoming, one in Montana, and 5 in Colorado. Sunshine at Transwest was the only one to do what I asked without trying to sell me some random truck on the lot. I will admit that I am picky and I had no complaints about anything. Transwest Torrington and Sunshine are the best and any future trucks will definitely come from Transwest Ford in Torrington.

mi
Review №12

The Team at Transwest Ford did a wonderful job with the Truck with the Service. Eric the service writer did a awesome job, got me in and out in short amount of time. Thank You and see you next time.

El
Review №13

Transwest Ford gave me a good deal on my 2014 Silverado. Good clean truck. Sunshine was very helpful. Thank you.

in
Review №14

Excellent service! Fair prices!!

Ja
Review №15

My experience was great they didn’t try to force me into buying anything I didn’t want.

Ry
Review №16

It was a great buying experience. They were very easy to work with and got us exactly what we wanted

Ge
Review №17

Found the problem and repaired it at a very reasonable price Very good service department for any make or model vehicle.

Tr
Review №18

Bought my first Ford subcompact SUV today from there and it was a great experience all around. ALSO, have had extensive auto repair done on 2 cars by Martin and he was always honest and gained my trust. Excellent customer service by everyone!!! Great place to do business!!

Ar
Review №19

Bought a used vehicle. It fit our needs perfectly. No hassle negotiations to get to a price that worked for both parties. The bottomline price included everything. No added fees of costs. This is the way we used to buy vehicles. Sunshine went the extra mile on everything to get us up and going. Thanks much. We appreciate doing business with you.

Ma
Review №20

I have been looking for a 2019 Ford fusion sport as retirement car, I found it at Transwest Ford, and they give me the best deal.

St
Review №21

Great service today

Da
Review №22

Quick and friendly service plus the service girl was nice and easy on the eyes...(HOT) 😊

Al
Review №23

I was towed here Eric at the service Dept and Al got my vehicle right in and fixed, I was on the road in no time. Awesome experience and very goid Customer Service

Er
Review №24

Fast friendly folks

bo
Review №25

Torrington Transwest Ford was quick to get my F150 in for service. Staff was courteous in all aspects. Work was completed promptly with notification of everyting that was serviced. Great place to do business.

De
Review №26

Excellent place to by a vehicle. The treat you right and fair. Go see my friend Jim if you need to buy a new or used vehicle.

Ge
Review №27

Courteous and fast service very professional 👌

Ry
Review №28

I dealt with Jim and had a great experience. Jim was very responsive, knowledgeable, and friendly-definitely not the cliche used car salesman type. The dealership was very fair in the pricing area, and settled at a point that worked for both parties. I recommend this place.

Ke
Review №29

I worked with Al Meloni, and he searched high and low to find the exact vehicle that I wanted, with the exact specifications. His customer service is second to none. Very professional, listened to what I wanted/needed, and then delivered what I asked for.

Le
Review №30

I purchased a vehicle and had service work done at this location. My purchase experience was one of the best I have ever had. The sales staff was extremely helpful and knowledgeable. Nathan handled all of the paperwork and walked me though every step. The service staff has always gone over and above to help me and all of my work was completed in a timely manner. I would definitely recommend this dealership!!!

Ja
Review №31

Friendly and fast service.

Ri
Review №32

I bought my F-150 there and returned today to have it serviced. Eric and John did a great job! All of the improvements with the new owners are great! Nice place. Good people!

Ni
Review №33

Was passing through Torrington when our truck broke down. Transwest was the only place that could take a look at it immediately. Was up an running in a couple of hours and we were on our way. Super friendly staff and really seem to prioritize the customer. Even gave our truck a wash.

Sh
Review №34

Thank you to the service team! Quick, and reliable service allows for greater peace of mind when it comes to auto care.

St
Review №35

Quick and friendly service. Top notch people and Top notch service..

Sa
Review №36

Bought my first car here and the customer service was amazing. They informed me on everything you need to know about buying a car and what comes after. They even checked in later to make sure it was still performing well. I would definitely recommend.

Ma
Review №37

I had the most hassle free vehicle deal ever..My salesperson made sure everything went smooth and covered all the options so I got the best deal..Sunshine deserves a raise..

Ze
Review №38

We are happy with our Buick. The ride and handling are super.We have a minor problem with the trunk. It does not lock and does not stay closed While sitting. This is not good if it is sitting on the street or parking lot. It is smarter than we are and we cannot figure out all the electronic gadgets. Most of them are very nice gadetsand will need education on operating them.Love the carCarl & Zelma

El
Review №39

It took me a while to figure out the rating I should give from my experience there this week with the service department. It wasnt bad, but very odd and comical . My service was well done, and in a very timely manner. They even threw my car through the wash. Thank you. The odd/comical part was from the service reps out by the lounge. Apparently they dont work well together. When my service rep left to go talk to the mechanic, the parts guy hands the other service rep a paper. This rep tossed it on my reps desk saying If he could do his job I can do mine! Several times as I sat in the lobby I could hear the tension in the work place as they argued or demanded things of each other so we could all hear. I was not the only one chuckling in the lounge.The only reason I cant give 5 stars is my rep, I believe his name was Chris, did not seem to know his job, at least the part where he had to explain things to customers. When he left and came back to get an estimate on time from the mechanics I was standing behind his desk waiting for an answer. Im pretty sure he saw me, but he did not say anything for a few minutes as he typed on his computer. When he told me the time he said theyd get to my car in 20 min. I had to ask specifically how long my job was to find out the total time. When he came in to explain things to other customers he had to go back several times for clarification with mechanics. Sometimes when he explained things, to include his explanation to me, many just didnt believe him. Luckily for me the paper reporting the mechanics data was self explanatory, just nothing like what Chris had said.Sorry this was long. Good service, just need some work on the customer interaction side of things in the service department. Hopefully Chris is new and just getting the hang of things.

Ge
Review №40

Found my buick on the web and called the salesperson for details, she was very helpful, held the car for a few days till I could get to the dealership. All of the staff was friendly, and honest the car was exactly what I had been told on the phone. They detailed it filled it with gas and I was on my way. Great experience.

Ch
Review №41

Great group of people to work with. Nate had my truck ready when I showed up which made for a quick and easy transaction. Great job and look forward to doing more business here.

Ka
Review №42

Not much of a selection.

Ka
Review №43

I was there today and I went and got a synthetic blend. Well thats why I went to you guys is because u had a special for synthetic oil. Well it got done and they charged me more then it was. Yes the service manager or who ever told me that it will be a little more I thought maybe $20 More or something no $50 more. I am not happy!

Ne
Review №44

I called several car dealers looking for a 4 wheel drive within a certain dollar amount and range of years. I talked to Sunshine and she told me about one that they had even though it was above the price range that I mentioned and I am glad that she did. I am pleased with my new Jeep. There was a seat that did not want to adjust and one window did not want to roll back up. Big Sky Ford fixed both at no charge to me. The Jeep I purchased was used, it is a 2005 Jeep Liberty. I also sold my 99 Jeep Ckerokee to Big Sky Ford. I am pleased with my purchase and I thank God for blessing me.

Ga
Review №45

My wifes car unexpectedly died. Our budget was tight and we could only get a small car loan. Other dealers either laughed us off or told us to get more money. Our son-in-law put us in touch with Sunshine at Big Sky Ford in Torrington, WY. Shed been able to help them find a vehicle. Though they didnt have anything in stock, Sunshine said shed search for us. She found us a a nice Buick that fit within the parameters our Credit Union had set. Its clean, rides smoothly, and we couldnt be happier. It was great to have someone go out of their way to help us. We definitely recommend Big Sky Ford!

G
Review №46

Great buying experience! 👍😊🥇

Br
Review №47

I will never bring a vehicle to this service department until they get a new service manager and that includes my company vehicals. When there done with my work truck Im finished

Pe
Review №48

Big Sky Ford does an awesome job with my vehicles. I am confident when I drive my vehicles out that i am in good hands. Thanks Big Sky Ford!!

Da
Review №49

I drove about 150 miles to Transwest Fort in Torrington, Wyoming because they had a pre-owned, hard to find Ford pickup of the type that I was looking for. Prior to the trip, I communicated with members of the Transwest staff via email. I found the vehicle to be exactly as advertised, a very clean, well-kept vehicle for the right price. Transwest staff members were knowledgeable, friendly, courteous, professional and made my buying experience at Transwest Ford easy and prompt with no pressure. I can very positively recommend the nice folks at Transwest Ford in Torrington. They made the drive very well worth it.

Te
Review №50

1st off, I dont own the Dodge Dakota any longer which I have advised your service department. It was traded in for a new Ford in March 2016. I recently had you folks service my 2003 Ford F-150. Which turned out to be a good experience and service. Only critisism I can offer was poor follow up in letting me know when the job was done. Several calls to find out when it would be ready and the day I was advised that it would be ready wasnt met, 2 days later. Great people service manager and serv. tech did great job!

Da
Review №51

Thank you Jim for helping my wife with the edge that we bought as always you are very nice.Looking forward to get to ride in when get out of the hospital.

Ro
Review №52

Efficient service. Well organized and friendly. Great waiting room. Would recommend it anyone.

Wi
Review №53

Friendly service reps. I was in and out within an hour for a full service.

ph
Review №54

We were in Torrington for the eclipse. Our car broke down due to a recall. They had the part overnighted from Denver and had us on our way the next morning. Excellent service.

Ge
Review №55

Very helpful and friendly

Ma
Review №56

I know that we have presented some bad experiences for customers in the past but we have the best team that we have ever had in our 20 year history everyone including myself has made every customer our first and only priority please give us a try and see you will appreciate our change in doing things

Ro
Review №57

The service I received from Big Sky Ford Lincoln has always being excellent and I have no complaints. I will always take my car there to have it serviced.Thank you

De
Review №58

The best as always. In and out and friendly staff

Ch
Review №59

It was worth making a thirty mile trip from scottsbluff ne to find honesty profesionalAnd resonable people to work on my 2010F-350,Thanks Transwest!

Th
Review №60

Exceptional and excellent service.

Cr
Review №61

I was on an extended vacation and needed my oil changed in my F250. The service was quick and price quoted was accurate. The staff was friendly!!!

jo
Review №62

Great service!! Very knowledgeable staff!! Very accommodating!!

Ri
Review №63

Took truck in for oil change. In & out quickly.

Do
Review №64

Very thorough, easy to work with, plus they seem interested in their customers.

Ta
Review №65

Bought a vehicle from here in October and everything has been great, easy to work with.

To
Review №66

They will take care of all your car and pickup needs friendly staff as well.

Ja
Review №67

The owner is a real jerk and they go though at least five service managers a year. I would advise you to never take your vehicle here.

Py
Review №68

Thank you guys for the time and helping me get out from under a bad vehicle by giving me options and getting me to a car I love so far..

Ho
Review №69

Not bad but watch if your a woman

Mo
Review №70

Very clean cars and affordable prices

Me
Review №71

Great serive and people

Ge
Review №72

Very helpful and personal service!

Ro
Review №73

The staff is always helpful

Se
Review №74

Great Business.

Me
Review №75

Poor experience. They lack communication skills. Rude, inconsiderate, are unwilling to work with you and are very slow.

Ka
Review №76

Amazing service!

De
Review №77

Very pleased!

Ma
Review №78

Helpful staff

Da
Review №79

They care.

Re
Review №80

Very good

Br
Review №81

Poor service

Sh
Review №82

Wont buy another vehicle there

Ke
Review №83

I took my 2020 Expedition in for servicing. Eric met me on my way back to the service department. When my car was ready, Josh gave me my keys and told me my car was out front. I appreciate Transwest Ford and all the staff. They are friendly and very helpful. They informed me that my car needed a wheel alignment. I made my appointment with Transwest Ford.

Information
73 Photos
83 Comments
4.4 Rating
  • Address:1209 E M St, Torrington, WY 82240, United States
  • Site:http://transwestfordtorrington.com/
  • Phone:+1 307-532-2114
Categories
  • Auto repair shop
  • Ford dealer
  • Brake shop
  • Car dealer
  • Car repair and maintenance
  • Oil change service
  • Truck dealer
  • Truck repair shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
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