Thank you so much to Jack and the rest of the team! We love our new Jeep! The whole experience was awesome! Highly recommend these guys! 🙌

We just had an excellent buying experience with Bradyn Rottler who helped us purchase a really sharp used pickup. He answered all of our questions, and made the process very easy and stress-free! Thanks Bradyn!

We take our Jeep there for service and they treat us very well, like family. They provide fast service and consistent service each and every time.

Well guess it all depends on how much money you can afford to sink into a vehicle after u just paid 1500 to fix it and for the warranty and they wont honor the warranty its places like this that makes people fear going to the good ones. I paid for the part everyone knows its.possible to get a bad new part. Why not just change the part and go from there some of us cant.afford to sink money we dont have into work that isnt needed

Used car we bought in 2016 had a module give up the ghost, but they treat us like royalty. Got a nice loaner for a week at no charge! Excellent service and super nice to work with. Highly recommended!

Ive been extremely satisfied with their service.

Didnt fix what problems I had with my vehicle so now I have to take it back to them

Nice retail space but mostly expensive vehicles & I had to seek them out for help

I love this service department. Been going there for several years and Jeff is the best. I highly recommend them.

They fixed my friends key quickly and were friendly

They were very friendly and answered all our questions. No pushy salesman. Just friendly customer service.

Jack was great not pushy allowed me to test drive a jeep gladiator to c if was what Im looking for. It will be my next vehicle. Thx Jack

Conveniently located on South Topeka Boulevard. The salesmen had proper PPE. Bring your trade in.

Mike was amazing to work with for my Jeep purchase! I wasnt in the area but Mike went above and beyond to get everything needed to ensure a smooth sale. Mike communicated at every step to let me know where we were in the process and ensure I was satisfied with my Jeep decision. When I arrived Mike quickly greeted, asked if I had any questions, showed me the vehicle and said paperwork was ready. Greg F took over and reviewed all of the financial paperwork with me and both Mike and Greg were able to get me a great deal! I literally was out of there in 30 minutes! Afterward, Mike reviewed all of the functions of the Jeep from front to back and informed me of the Jeep way. Definitely happy with this purchase and the level of customer service I received! Mikes excellent communication and promptness was the driving factor in going to John Hoffer!

Thanks to Mike Bussart for making the purchase of my 2020 Jeep Compass a good experience. There was no pressure to buy. Hoffers lot didn’t have the color I wanted but Mike found one from another dealer and was able to keep the price in line with the ones on his lot. When we got there to pick up the Jeep all the paper work was ready, in and out within 30 minutes which included Mike going over the whole vehicle with us.

Very easy credit process, friendly and knowledgeable staff. Great experience.

Just purchased a 2019 Jeep Grand Cherokee. Jammie our salesman was outstanding! He new the product line extremely well and was able to answer all of our questions. No pressure to purchase made our experience completely pleasant. Kevin the General manager has a personality that encourages me to recommend the dealership, truly a gentleman.

I wouldn’t recommend this place to anyone buying a new or used car. When I came to pick up the car I drove 4 hours for, there were scratches and rock chips all over it. Yes it was used, but I asked if there were any and they said not at all. I got a fair price on the car, but when a salesman wipes down the car with a dirty rag, they shouldn’t be working there, and I should get a chunk taken out of my costs for the scratches and chips. Also, I called to get my bill of sale from them and the gentleman at the financial department had a huge attitude problem when trying to get my issue resolved. Mike was nice, but needs to be taught how to wipe down a car by not using a glass cleaner. Ridiculous.

Good hometown feel. Salesmen are not pushy and very helpful.

These guys are the best dealership in Topeka hands down. The go the extra mile just to make the customer walks away happy and with a car they love. Special thank you to Joseph Stovall for making my first car buying experience easy and stress free. For those car shopping, I would highly recommend stopping by John Hoffer they will take really good care of you.

What a great new car purchasing experience at John Hoffer! Our sales person Marlon Jones, was very nice to work with, honest, and went out of this way to accommodate us in purchasing our Jeep Grand Cherokee. Kevin Hasenkamp, GM was easy to work with and demonstrated his desire to sell us a vehicle. The entire test drive, sales process and delivery of the vehicle was the best car-buying experience we have ever had.We had purchased another Grand Cherokee over 20 years ago and felt welcomed back to the John Hoffer family. Mr. Hoffer was introduced to us during vehicle delivery and also made us proud Jeep owners again.Greg Fisher, Finance Manager, made the entire process extremely easy. We were done with the paperwork in less than 10 minutes.Overall, we are extremely pleased with our Jeep purchase experience at John Hoffer Jeep. Everyone involved in the process worked hard to meet our expectations and made the entire process enjoyable.

Great service department and excellent customer service.

I recently bought a new Jeep and my husband bought a new Jeep a year ago and both experiences were fantastic. The General Manager and the salesman are both professional, informative, and great to work with. We wouldnt go anywhere else to buy a Jeep!Connie Fechter

Extremely satisfied with the John Hoffer Team! A special shout out to Kevin and Marlon for making this a smooth fast purchasing experience with our New Jeep Rubicon. This is our 4th Rubicon in 9 years, 3 of which were purchased with John Hoffer Chrysler Jeep. We are a Jeep family and would recommend this dealership for the exceptional customer service and Jeeps available to purchase. Thank you to the staff!!

Great services.

The best car buying experience we have ever had. Great people who care about the customer. Highly recommended.

Great sales staff. Clean facility, Jammie was great, knowledgeable of the vehicle we were interested in and made sure we got the one we wanted, no pressure sales tactics.

No pressure salesmen. Joseph was awesome helping us with our new Jeep Gladiator, knowledgeable even waited for us after hours and always there to answer any questions any time of the day or evening. Two Thumbs up for Joseph and Jihn Hoffer Chrysler and Jeep.

John Hoffer Chrysler Jeep is a great dealership to deal with. I feel they are honest and fair and I have purchased two Jeeps from them. They answer my questions and truly try to get me exactly what Im looking for as far as model, engine and accessories.

I have never been treated with such an exceptional level of customer service at a dealership as I have with my salesman, Matt Muller. He was courteous, respectful and incredibly patient in helping me narrow down the seemingly overwhelming number of options for a new jeep. His extensive knowledge made it much easier to navigate through their large inventory, and his excitement almost exceeded mine when I found the perfect vehicle for me! Thank you Matt for making process of buying a new jeep straightforward, expeditious, and fun!

Absolutely the worst Jeep dealer I have ever experienced and have been a loyal jeep family for over 10 years. They act like they are doing you a favor by servicing your car and because you are a woman you don’t know the difference between a fuse needing to be replaced or an “electrical problem” that needs an electrician. You couldn’t pay me to go back to these people.

It took 2 days to finally talk to someone in service. I assume they were busy with customers. I left a message on the second day and got a call back from them within a couple hours. The service was a recall. It was estimated to be 2+ hours. I was in and out in less than 1.

I worked with Mike here. I had been car shopping for days and I was literally exhausted before I came to John Hoffer. I showed up, made an offer, and had a car in a couple hours. Easiest car buying experience ever. This will be my 4th car purchase from a dealership so I have experience doing this, and I’ve never felt like the sales people and finance people were so transparent and easy to work with. Mike was great. Helped me set up my Bluetooth and brought me a bag to put my old car’s stuff in. Stayed with me through the whole process. Good people. Car buying from the dealership is tiring and these guys just made it easy out there in Topeka.

Great experience purchasing from John Hoffer Jeep. We found the Jeep we wanted on their website. We called and talked to Mike in Sales who said he would check inventory and call us back. He called back within 15 min to let us know they did have it. We found a lot of positive reviews on Google for the dealership so decided to drive from KC to Topeka to get it. Arrived and the Jeep was parked out front waiting for us. Mike showed us the features of our Wrangler Unlimited including how to take the tops/doors off, mobile pairing, etc. while the finance guy starting running numbers. He also introduced us to the owner who still comes to work at the dealership every day for the past 35 years. Once the numbers were ready we went back to Greg, signed the papers and were on our way in 15 minutes. They threw in a pair of side steps for the Jeep and would receive them in a few weeks for us to go pick up. Once arrived they let us know and shipped them free of charge to save us the drive, which made the deal all the sweeter. Definitely recommend this dealership - it was worth the drive compared to all the KC-area dealerships we called/saw who never got back to us.

Awesome! They have gone above and beyond to earn our loyalty since we moved here about 6 yrs ago. They helped replace a junker about the samr time with a fantastic used expedition thats still going strong. When it came to replacing a vehicle this time around, we didnt think twice about going anywhere else. Not only are they respectful, but they arent going to sell you a bad for for your family and budget. Mike listened to us, made sure we didnt destroy ourselves. While we didnt leave with a truck.. we left with a new vehicle neither of us ever thought was possible. Again.. complete loyalty and wouldnt think to go anywhere else.

Great place to buy a Jeep or Chrysler! Staff is super helpful and friendly too! No pushy sales staff and always have the best pricing! Ask for Kevin, he will get you a great deal!

Hello Kevin and staff. The experience buying the new Cherokee was most likely the best I have had, and I have bought literally dozens of new vehicles. The vehicle was clean and prepared when we arrived. The staff was more than willing to answer our questions about the vehicle operation. We had a nice drive back to Joplin and then this past week we drove the Jeep to my granddaughters graduation from Vet school in Columbia. Nice drive and great fuel mileage. As you may remember this is at least 3 vehicles I have purchased from you. You can be assured when my next need arrives you will be first on my list. Thanks for a great experience. Selden and Janet Carter

I had Marlon Jones as my salesman and he was phenomenal! He jumpeed through hoops and did whatever he could to get me into a great vehicle that fell within my price range. He was dedicated and worked hard to make sure that I not only got the vehicle I wanted, but also that the vehicle was running at its maximum performance level. Despite my financing struggles, Marlon stuck with me and saw that I drove the best vehicle for me off the lot! Thank you Marlon for a great experience.

Great!!! Place to go to for a car and services

Kevin, Tim, Bill, Greg, and the entire John Hoffer Team are incredible! Under Kevins leadership, I truly feel valued and appreciated. Roger in service is thorough and I certainly recommend John Hoffer to all who are looking for a used/new car.

The dealership was great working with them to get my Jeep but the extended warranty they sell is not worth the money! Only owning my jerpFor 6 months have to replace radiator and that’s when we found out the warranty was not worth what we paid for it!!

We had an amazing experience with John Hoffer Chrysler Jeep when we bought our new Jeep Unlimited Rubicon. Marlon, our salesman, and Kevin, the general manager, went above and beyond for us. After 3 weeks, 29 phone calls, and who knows how many outside conversations with other dealerships, they put us in the jeep for us at the right price. We visited other dealerships and they could not compare to John Hoffer. We are so excited for our new Jeep! Again a big thanks to Marlon and Kevin for their tireless work on finding us our Jeep. We would highly recommend anyone looking for a new or used Jeep or Chrysler to go and see these guys. They will absolutely go to work for you and you will not be disappointed!

Competitive pricing, fair trade in allowance, friendly and easy to work with to make a purchase.

I purchased a 2016 Jeep Wrangler Willys Wheeler from John Hoffer roughly 2 months ago. The purchase was absolutely painless, the staff was easy to work with and there was zero pressure. Everyone from the sales staff, service, and the GM Kevin has been easy to work with and I couldnt be happier with my Jeep experience. I even had a unique trade in of 2 motorcycles and a boxster and they made it all painless. Will strongly advise to any friends looking for Jeeps.

Firstly, I had to take my car to this service department b/c my regular auto service place simply could not work on it. I had to go to the dealership to get it properly fixed... Regardless of the time period it took to fix, understandable having to order parts, etc... I was told that my car was FIXED and ready to be picked up...Not only was it NOT done, but there were NUMEROUS and NOTICEABLE scratches around two wheel-wells, and the inside and outside of my car was disgustingly dirty.I would not recommend taking your car to this service place if you take care of your car... i keep it PRISTINE. and I was seriously offended the way it was returned to me. Disrespectful and completely unacceptable.I am getting estimates to repair the damage to the wheel-wells, fender, and the paint job. Totally ruined. DISRESPECTFUL!!!

We are a jeep family -and weve done our research! I highly recommend John Hoffer in Topeka. Jane Hollis is excellent to work with. Patient and accommodating.

My wife was recently in a car accident that totaled our last vehicle. We started looking for a replacement and had some very specific qualities that we were searching for. With no hesitation Jammie and the whole John Hoffer staff worked with us and fitted us into a wonderful replacement. When we left my wife and I both stated that we have never felt so comfortable with the buying experience as we did at Hoffer.

Excellent experience! My husband and I are a young couple that were looking to buy a bigger vehicle for our growing family. After being treated so rudely by Briggs Dodge Ram off Kansas Ave, John Hoffer Chrysler Jeep dealership was a breath of fresh air. They did not look at us as a young and dumb couple and never pushed anything on us that we did not want. Marlon Jones was our car dealer. My husband gave him a call about looking at a 2014 Dodge Durango and Marlon came in ON HIS DAY OFF to show us the car. Marlon brought the car up to the front of them building for us got it all nice a warm and cleaned the snow off for us to test drive it. The whole buying process was simple and easy. We got to talk to everyone in the dealership and they even playing with my son and making sure we were okay while we waited for the paper work. Everybody was very friendly and made us feel welcome. We will diffidently go back to them for more business in the future.

They were awesome! Helped me get the best deal possible, even brought the Jeep I wanted to the dealership! I absolutely love my Jeep Renegade, thanks to Bill and Kevin! 😊

Great staff very friendly and knowledgeable.

Quick and friendly service . Great to have Saturday morning service hours.

Whether it be the sales, billing, or service department, John Hoffer Chrysler Jeep has always provided excellent customer service. I have purchased two vehicles from John Hoffer CJ, with each time being a pleasurable experience where they were more than willing to work with me to meet whatever fit my needs at the time. I have since then referred various family members and friends to shop at this dealership, who have also had similar experiences, and would happily recommend it to anyone shopping for a vehicle in this area.

Awesome experience! Staff was beyond helpful! Already told them I will be buying the new model when it comes out in either 18 or 19! Cant have enough Rubicons in your driveway!

Kevin and Joseph were great to work with on purchasing a new vehicle!! Very helpful!!

This is a horrid place to buy a car. The service department, which they brag about, is pathetic.One year after purchasing a Jeep Renegade we are spending over $800 to repair something that has been ongoing since it was purchased. This was purported to be an excellent vehicle in top notch condition that is only two years old. I would not recommend John Hoffer to anyone.

John Hoffer has always treated me well! Great variety, great deals and great staff! I love my Ford Edge! Low miles and clean ride! Special thanks to Matt Muller!!!

Just got an SUV from here!!! LOVE LOVE LOVE it! All encounters at this location were exceptional and all staff made it extremely fast and easy to make a purchase!!! Thanks guys!!!

I was having major problems with a water leak on a brand new Jeep Wrangler that I bought in Kansas City. The dealership I purchased it from in KC looked at it multiple times and couldn’t fix it or find the source of the leak. I finally took it to this dealership and they found the leak for me and got it fixed. Theyre really nice people & the service is great.

Came looked, no one bothered to come out and talk to me. Went to another dealership.

Ive purchased more than a few cars, both new and used, over the past 19 years from John Hoffer and Im the market for yet another one. John Hoffer is the first and only dealership I will walk into and do my business with here in Topeka. I have dealt with sales, service and even the body shop on a few occasions and I have always been treated fairly and have been happy with the work they have done on my cars. I have no reservations in recommending John Hoffer to my family or friends as to where their first stop should be when looking for a new or used vehicle.

Great service and staff i recommend them to everyone i know. Kevin and his staff always take care of me and my family

I bought a used 2010 Jeep in October. I realize that used does mean used, but there hadnt been an oil change in 10,000 miles when I called to ask when the last one was. Now 5 months later, it started to make noise and come to find out there was a leak that needed attention. Again, stuff happens. It appears that there was a substance put in the radiator to stop a leak. Im pretty suspicious of John Hoffer mechanics patching it up to sell it quickly. Just my opinion, but I would recommend none of my close friends or family buy a vehicle here. They clearly do not look the vehicles over or do anything to ensure customer satisfaction.

Polite and responsive sales staff. Not overbearing. They will put you in a new Jeep today!

All the staff is great to deal with. Ive purchased three brand new vehicles from them and never an issue with this dealership. Theyve even price matched for me.

Great People Specially Tim really professional and great customer service I Would highly recommend this place to shop.

Extremely friendly service, reasonably priced in and out for an oil change in less than 30 minutes

The employees are Chrysler Topeka are some of the most professional and kind I have encountered. I am a military spouse who moves all over the country and I always come back to this Chrysler because they are the best.

Always great friendly customer service

Amazing Experience. Sales Person. Marlon Jones. Help Me. Get Into. Vehicle, Really Wanted.Staff There. John Hoffer Chrysler Jeep.Very Friendly,Helpful.I Will, Definitely. Buy Another. Vehicle There.

Wonderful people to work with!! I bought my first car there.

I purchased a Jeep here and it was a huge mistake. They take care of you when they want your money, after that they hardly back their vehicles. I spent about $2500 on an alternator and a “mystery” c02 censor they never figured out. I ended up selling the car a year later. Horrible experience. Please buy a vehicle anywhere but here.

Thanks for taking care of my jeep

They were super helpful in finding me a nice, used car. Still check in on me to make sure Im satisfied!! Very pleased.

Did some service work for us. Did a good job.

If I could give zero stars I would. What a joke and waste of my time. We looked at a used truck that they had for sale asked for the price and our sales lady said 35 something so we went home that night, ran numbers, and made it fit into our budget. Notified them that night that we will take it and be in tomorrow evening to do the final paperwork. That next evening we took it for a test drive, sat down in the office and discussed the price, once again was told it would be 35 something. When the negotiations started, they started the price at 41k. I dont see how it went from 35k to 41k overnight. Their word obviously doesnt mean anything, missed out on 8 hours of overtime and drive time. I would highly suggest taking your business elsewhere.

Made an appointment for the two recalls on my 2016 Ram 1500, I called again the morning of. I showed up for the work for the TWO recalls, AFTER they did the FIRST one, they told me that they would have to order the part for the second recall. What a wast of my time. Made an appointment with Briggs Crysler for the next day! I will not go back to Hoffer.

Brought a car in with a cylinder not working. They only checked the signal and said the whole thing needed to be replaced. Took it elsewhere where they actually checked and it was simply wiring that needed replaced.

Every employee I talked to was very kind and understanding. They explained the recall on my jeep and what needed to be fixed.

Didnt have the wrench head needed to loosen a single bolt with a unique head put on the Chrysler by Chrysler on him, so told me to go to an auto store and purchase a full (expensive) set for myself. Great customer loyalty.

We bought a new Jeep Wrangler and couldnt be happier with the experience with John Hoffer. Jammie was our salesman and went out of his way to make sure we were 150% satisfied with our purchase.

I purchased a Chrysler 300 from them and after 1 month the windshield trim ripped off while driving. I gave them a call and they wont mess with it because they said they dont work on windshields, even though its only the trim. Not only that, but now that its summer, Ive finally been able to use the sunroof, just to find out something is broke inside the track and raddles when driving down the road.

They gave me an estimated time of 36 hours 8 days I showed up and parts where everywhere whowed up the day 9 same thing the excuse was that’s being polished and that they would have it by the next day. Showed up the 10th day and it still wasn’t together till later on the day . Showed up they said it was ready and right away you could see a DENT on the door and scratch mark they did TERRIBLE experience! They never keep in touch with you about anything going on Matt Campbell is the manager at this Body Show terrible service!

Staff was nice but Briggs in Lawrence offered better deals on their Jeeps

Incredible store! Sales AND service are extremely kind and knowledgeable

I didnt waite long for the mechanics to diagnose and fix the problem. The employees are friendly and attentive. Reasonably priced.

Always a pleasant trip with friendly staff !!

Getting a recall taken care of. They are so nice and can pretty much fit your schedule, even gave me a ride home while they did the work.

I wish i wouldve never bought my vehicle here. Horrible customer service literally everytime. Ive only had my car for 6 months bought brand new and have already had 3 problems with it. I will never reccomend this place to anyone!

Great Staff & Service!!!

I just completed my second purchase in six months at John Hoffers. The sales team worked with me and my limited budget to find me a car that fits my needs. I especially appreciate the fact that Mr. Hoffer took time to personally thank me for my purchase. This type of genuineness is lacking in most car dealerships today.John Hoffers management team does not lack longevity. My family has bought cars from Hoffers for many years and its truly reassuring to be able to deal with the same people each time we make a purchase. This can not be said for most other car businesses.Kevin the general manger, Rodger the service manager, and John Hoffer the owner thank you for courtesy. Keep up the good work.

The used car salesman I had didnt act like he wanted to sale a car to me. Sorta rude!

Came in last week. The African American salesman was very rude and unprofessional. Didnt know anything about the vehicles I asked about AND he had to call what I assume to be someone inside to ask about the cars. Very displeased.

Nice place to work nice place to buy a new car

About three months ago, I made a 2,200 mile round trip from the suburbs of Philadelphia to Kansas to buy a 2001 Dodge Viper GTS ACR. These cars are fairly rare, fewer than 250 exist worldwide that are fitted with anti-lock brakes, and the car is a bear to handle without them, so I took the opportunity when I saw the car at a bargain price online to fly out and get it. The dealership and the experience generally conformed to every positive Midwestern stereotype, meaning that everyone was outrageously friendly and helpful (they sent a limo to pick me up at the Airport in Missouri an hour away at their expense), and they were able to furnish me with good photographs and decent video of the car to help in my choice. The car was exactly as described, and they had no reservations about putting it up on a lift for me to inspect, or letting me take it on a test drive (if youve ever shopped for a high end sports car, you know that some dealers can have serious reservations about this).No surprises with the car, the pricing, or the experience, despite putting the deposit down sight unseen. The dealership owner and his wife came by to say hello, it was a great experience all around. The car survived the 1,100 mile drive home without a hickup, and although one of the harshest winters in decades has kept it in the garage for most of my ownership period, I still take it for a 15-minute drive on the highway whenever its dry and the salt has been washed off the road, it seems mechanically stout and in immaculate condition, exactly like they promised. This is not the first high-end car Ive bought over the internet, I bought my Corvette and three other cars this way, but this one was overall the smoothest and most enjoyable transaction. Definitely check out John Hoffer if you need a car (or, more likely, a truck. They had more pickups than this city boy had ever seen in one place)! Honest, straight-forward, reasonably priced, and friendly.

No stars. WORST service place ever! If you have issues with a Jeep of any kind, DO NOT TAKE vehicle here! Kept my Jeep 4 days for an alternator. NEVER called me to let me know anything! Still dont have part! Called Briggs Auto and guy put me on hold for 5 minutes and came back and let me know that the part is no longer offered by manufacturer and I would have to go with an aftermarket product. John Hoffer still doesnt know why the part isnt delivered yet! Bunch of idiots! Oh and not to mention, their prices are VERY high compared to Briggs. Go to Briggs, only a couple miles away from this freakshow of a service center, John Hoffer. NEVER AGAIN! Worst Jeep Dealership I have ever been to! Wouldnt trust them with ANYTHING!!!!!

Friendly considerate and treat you right

Not a bad, but not a great experience. Some of the staff can be a little rude, but overall its as fun as it sounds to spend your morning at a car dealership.

This is the second Town & Country van WE will see how it will work for US

Easy ! Super folks!

This place just lost my business Mark was not knowledgeable about the prices and all the discounts in order to get my business.