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Sarah Mack Agency, Inc
5304 SW 17th St, Topeka, KS 66604, United States
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Sarah Mack Agency, Inc

Comments
Ra
Review №1

Very courteous, professional as well as personable. I highly recommend Sarah Macks agency. We got great savings on our monthly payment and were able to add another service for the same amount we used to pay at Allstate.

Me
Review №2

I’ve worked for Sarah for over a year and I have never felt so welcome and comfortable at a job! She takes care of her staff just as well as her customers and it is a wonderful place to be insured/employed! Although I am a little biased, I would recommend the Sarah Mack Agency to anyone and everyone!

Ni
Review №3

Awesome customer service! Sarah and Yvonne are awesome and their attention to detail is top notch! We are extremely pleased with the services they provide.

Ru
Review №4

Changed my insurance carrier. Very nice and pleasant people and experience

JI
Review №5

YES, EVERYONE AT SARAH MACKS OFFICE IS GREAT. I WOULD RECOMMEND TO ANYONE. THANK YOU

Au
Review №6

Very knowledgeable.

pe
Review №7

Makes you feel right at home.. always has a smile and I like that they passed out calenders and little goodies as you leave.. they really make you feel welcomed.. I definitely will recommend Sarah to anyone that needs insurance

Ch
Review №8

Would highly recommend!! She is always there to help and get things handled fast. Ive never had an issue!

Da
Review №9

I needed insurance cards for my vehicle and not realizing I had access to them on the web site, they promptly sent me physical ones in the mail when I called asking about them! Thanks for helping this tech challenged GenXer out!

St
Review №10

I have been going through Sarahs agency for over 10 years now. When ever I have questions or issues her team is quick to accommodate. They treat you like your family and not just a patron of there business.

je
Review №11

Great professional work here get things done quick and professionaly

Ro
Review №12

American Family has been quick to respond to all of my questions and needs.

Ju
Review №13

Everytime Ive needed a question answered or any help with anything, Sarah and her staff has always been polite courteous. And prompt in getting any situation I needed help with in a very professional manner. I would definitely recommend Satah Mack.

Ma
Review №14

It’s so awesome to have an insurance agency looking for ways to save you money. Highly recommend!

Fl
Review №15

American Family Insurance- Sarah Macks office has been absolutely amazing to work with. Even though I have yet to need assistance due to a vehicle collision, her office and Sarah herself has assisted with home owners insurance. As well as just calling to check up and see how things are going and checking to see if I need any additional assistance, and to personally notify me if something is changing on my account! Above and beyond this office and agency has always provided assistance in this manner and I would suggest them to any person who would like to have the help from an actual person and not a recording!

To
Review №16

Always at the ready when things go sideways. A tremendous comfort

Di
Review №17

The whole team has been nothing short of of amazing! Theyve got out of their way to help me with every issue that I have. That are friendly, knowable and great to work with. Highly recommend!

Lu
Review №18

The Sarah Mack Agency was the Agency I chose when I decided to change my insurance. I interviewed several prospective agents in my community and Sarahs intergrity as well as the product she offered won my business

Tr
Review №19

If youre looking for someone who absolutely takes great care of their customers in every sense of the word, Sarah Mack and her team are the group for you! Thank you and your team for all you do!

Do
Review №20

They always take care of me and my needs in a timely manner

We
Review №21

I am very impressed with the knowledge,and professionalism that I have experienced. I am always greeted with smiles. My questions have always been answered, and I walk out feeling well taken care of. I highly recommend the Sarah Mack Agency.

Me
Review №22

Their insurance is too expensive. Every year the prices keep going up.

Jo
Review №23

I have had many dealings with Jessica and have found her more than informative. She has been very professional, courteous and has gone way above and beyond to get my needs met. You could not ask for any better when dealing with insurance!

Ja
Review №24

Everyone at this agency has been nothing but helpful, polite and professional to me. I have had Agents from here call me with discounts that I did not even know that I qualified for. They do their best to make sure that you are getting the right Insurance you need for the right price and are always there to help if you need it.

SU
Review №25

Love dealing with my agent she is available when i send an email and is very kind and helpful. Love this company .

Br
Review №26

Everyone was wonderful, friendly, and courteous. I was quickly attended to and felt like they really cared about what I wanted. I would recommend them to anyone who is in need of their services.

Jo
Review №27

Very quick to answer questions and provide insurance quotes when requested.

Mi
Review №28

She goes above and beyond every single time!

Li
Review №29

I have had amazing coverage and service. . I recommend them highly.

Tr
Review №30

Went in to check on a policy for a new car. Staff was helpful and professional. Would definitely recommend visiting this agency

P
Review №31

Sarah was so attentive and kind! Such excellent customer service from the staff! Would recommend and go back, 100%

De
Review №32

Sarah Mack Agency is amazing. I highly recommend them they are kind and always ready to help.

Va
Review №33

They there to help when you need them

Je
Review №34

Love all the ladies who work in the office. They are friendly and helpful.

Bo
Review №35

I went to this place for insurance and the level of unprofessionalism in that place is ridiculous. One agent I think her name was Jessica was sending Snapchat pics while people were waiting to be attended to. This same employee was smoking pot in her car in the parking lot of her place of employment....like seriously wait until you get home. Her chest was all out made me and my wife uncomfrontable. She seem frustrated that customers were constantly coming in cussing under her breath. Not professional at all. Me and my wife have been doing business their for 20 years now we will take it elsewhere

NI
Review №36

Very friendly staff !!!

Sh
Review №37

Excellent, prompt service.

Mi
Review №38

They dont treat your a human being they go above n beyond for there customers

Kr
Review №39

Always friendly, knowledgeable and very responsive!

Je
Review №40

Great people, great rates. They actually care which is nice!

Ra
Review №41

Always friendly & helpful

BR
Review №42

I dont know how to rate this.... I keep getting emails from American Family, however I do not have a policy with them.

DA
Review №43

This man is a great insurance man. He handles all mannerism in a professional way. Thanks Larry!

Te
Review №44

Always there when you need them.

Gr
Review №45

Outstanding Service

ji
Review №46

Great team!!!

De
Review №47

Never been there

Information
8 Photos
47 Comments
4.8 Rating
  • Address:5304 SW 17th St, Topeka, KS 66604, United States
  • Site:https://agent.amfam.com/sarah-mack/
  • Phone:+1 785-273-1511
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-led:Yes
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