Great service. Pete was flexible and worked with my situation, good rate, did excellent work replacing the transmission on my truck. Highly recommend
They supposedly fixed my car. A week later it broke down again and I took it back. They called me back and told me how much it was going to cost to fix. I said why what is wrong now? They said that the last time it was fixed someone put the parts back in it wrong and it ruined something else. I told them they were the last ones to fix it. Pete didnt believe me and looked up my paperwork, then told me they would still have to charge me. They caused the problem but I still had to pay. These guys dont stand by their work. They are Dishonest and shysters. BEWARE!
I moved to Tooele in 2008. Ive had several cars serviced at this business and never once had a bad experience dealing with Pete. Im not sure if his open and honest frankness works for or against him (perhaps both), but here is my perspective...hes going to say it like it is, and he knows what hes doing. If its broken, he can fix it. If its not worth fixing, hell tell you.Nobody goes to a mechanic because theyre already having a good day. Sometimes even more bad news isnt what you want to hear, but good news or bad, youre going to get the frank and honest truth from Pete (at least I always have).In my experience, the prices are fair and the repairs are top notch.
Amazing service. Had an emergency on the road and they were gracious enough to help us out on such short notice.
Tim the mechanic and all the people who work there were very nice and professional!..the quality of work done on my car was truly awesome!..I will continue to service my car there!..they know their stuff!..thanks again for all that u do!!
We came to Tooele to look at a used car. Pete brought the car in without an appointment. He took it for a test drive and then inspected every moving part on the car. He was extremely thorough and helpful. He even wrote up a list for us and prioritizedI would recommend him to anyone.
Took my vehicle in, hoping to get it fixed. They call me later and tell me they cant fix it cause they dont do intricate fixes, plus they replaced some things without asking me and then charged me for them.
Its a great place to get your car or truck worked on that is for sure.
Got broke down going cross country. Was able to have my dad fast ship the part out. Once it got here Pete and his boys did quick work.I found them to be very caring and to have a lot compassion for my situation. Thanks Pete and all I got to my destination without issue. Everything is going well. Cheers.
They took care of me after another shop broke my gas tank. Highly recommend.
Great service. Great people.
Seemed like he just wanted to get my truck into his shop then stick me for money. Instead of listening to me I was telling him that my oil pan gasket was leaking how much to replace a oil pan gasket. He tried to tell me it could be power steering fluid well tell you what even I know the difference of Motor oil to power steering fluid. NO thanks dude not hooking me for your money.
Great place to get your repairs done.
So far so good. Few take backs that doesnt make this a 5 star though. First the good though. Initial customer service is good. Friendly staff and hardly any wait time on the phone. The staff is also very knowledgeable when it comes to their stuff. Pricing seems to be fair as well. Now the negative. If you are not pressed on time to get your vehicle back, the mechanics will flip flop between projects. They will look at your vehicle on some days and other they wont. Another thing is that you will never get an estimated time your vehicle will be done, at least this is true in my case. So far it is I dont know when itll be done, but we will try to get it to you by the end of the week. This has happened twice now.. Lastly, I have to initiate a call for an update on my vehicle. Ive only received one call from them on what is going on. Other than these things it is a good shop to go to. It is definitely more professional and friendlier than a few places I called around to.
This is the first review I have ever written. I am from out of town, visiting family. When I experienced car trouble, Pete came to to the rescue quickly diagnosing the issue and fixing it. It was a situation that easily could have justified expensive repairs. Pete actually sent me on my way free of charge. Fast, fair, friendly and HONEST!!! Nothing else need be said. Thank you Pete.
Pete is an excellent mechanic. I trust him to work on all of my vehicles. I feel hes an honest mechanic
I love petes . pete is a great guy very upfront on the price. He understands that life happens and has alwayse worked with me . very trustworthy . very honest . I dont let many people touch my vehicals but I trust him fully
Ive brought my vehicle to this location twice and i will not be visiting this location again. In all fairness, the workers are very knowledgeable and do good work, however this last visit completely changed my perspective of this shop. To start of, I do not like the way they answer their phones. They come off rude and unfriendly. In comparison to Brandon, the timeliness of service was far below satisfactory. My vehicle was in their possession for over a month and I also made serveral calls to verify the status of my vehicle. As far as my vehicle, the work was complete, however this is the main reason I will not be returning. While my vehicle was in their possession, someone decided to break into my vehicle and search through all of my belongings. I was informed BY THE OWNER that my vehicle hasnt been the only vehicle to be broken in to. There is obviously a security issue at this location. I do not know if this person stole anything because I thankfully made the smart decision to remove everything important from my vehicle. I own a jeep with a soft top and half doors. While reviewing my vehicle WITH THE OWNER I noticed that someone deliberately cut a fine hole into my window in order to break in. I brought it to his attention and he said, there was already a small hole in your window when you brought it in and the weather mustve made the whole larger. The lack of INTEGRITY FROM THE OWNER is disgusting and the fact that he lied to me shows a lack of respect to their customers. He even insisted that I pay to replace my window. I refused and he ended up reducing the price of my bill to compensate for my window.
Pete auto repair is one of the the best of Tooele!
Best mechanic shop it Tooele, they diagnosed my car, gave me a quote, and fixed it fast, great group of guys.
No complaints so far. They have been very upfront about costs. They always call me and explain what is going on, and with my authorization get the thing fixed. The pricing has always seemed fair and the job always gets done quickly. Sometimes it takes a while to get a part, because they are a small shop. Waiting for a part every once in a while sure beats messing around with the beuracracy of a big shop.
This is the most crooked business I have been to. I had $40 in a sealed envelope in my jockey box, it was there in the morning before I dropped my car off and gone when I picked up my car. Let me just say that I only have one key to my car and it is always locked. After getting home and remembering to grab the money from my jockey box, I find the envelope opened and left in my car, empty. When I went back to let them know, which took a lot of courage, they treated ME like I was in the wrong and denied that anyone in that shop would ever do something like that and they had no reason to touch the glove box. Well of course you had no reason, but the money was gone. I have never felt so disrespected to my face, ever. I am just shocked at what some people think is okay On top of that, they charge $70 for a code scan and charged $60 to unclog my sprayer with a paperclip. I will never go back to Petes auto, and recommend anyone else do the same, or at least be smarter than me than to forget money in your car, because someone there has no integrity.
Over promise and under delivered.Took my car in. They told me that it would be looked at the next day. I called and it took them 3 days to even look at it. They didnt know what they were doing. At the end of the day, they couldnt find the issue and charged me $75. I will never go back.
They fixed my a/c quick so far is working really nice. I am gonna keep using these guys for my repair needs.thanks a lot for everything
They are the best.
Pete is my guy for all my auto cares. I love this shop
Got my car in quick kept me updated. High quality work
Petes was awesome! I had a great experience there and the customer service was fantastic! Very professional.
Just watched employees/owners of this business publicly share private customer information all over multiple Facebook pages due to a negative review they received. Most definitely will not be using a shop that would do something like that.
Great experience working with Pete & company... highly recommend!
Pete and his guys do super auto repair at fair prices
Took money for a battery replacement but never replaced it. Went to the dealer when the car continued to stall out and they informed us that the battery was never replaced.
Professional and Fair.
If your looking for quality auto repair or maintenance from an oil change to having a engine replaced then then take it to Petes auto
Will never take a car there again. Back yard mechanics and way over priced............ They stand behind nothing..............
Good people
Honest place to go