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Gemsmith Inc, Home of Ketti Jewelry
1402 Hooper Ave, Toms River, NJ 08753, United States
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Gemsmith Inc, Home of Ketti Jewelry

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Pe
Review №1

Ketti is the consummate professional, an artistic visionary. I had a very large blue topaz engagement ring that I was afraid to wear. The pronged setting did not seem sufficient to hold the stone and its weight caused the ring to always turn on my finger. Ketti’s redesign solved all my problems.The comfortable, contemporary wide band now has a square base, the stone encased in a beautifully constructed bezel of small leaves and butterflies. I feel Ketti completely captured by 1960’s essence, my deep connection to nature and life’s transformational journey. Ketti is a gem, as is her staff. I highly recommend!!! Pegeen, Toms River NJ

ni
Review №2

Ketti worked with my husband to not only create the most beautiful engagement ring but also an absolutely stunning wedding band. Ketti is knowledge, easy going and her work is flawless. Each time we’ve gone in everyone is the store is so friendly and have no issue cleaning/ inspecting my rings to make sure we’re good to go. I would highly recommend Ketti and her staff to anyone looking for beautiful jewelry!

Sh
Review №3

Ketti is an amazing artist! She made a custom opal pendant for me as a commemoration of my graduation from law school. She worked with me from the raw stone, through a drawing, to a render, and then the final product. The finished product is beautiful, and it had an excellent presentation upon delivery. I highly recommend her work for any heirloom piece you would like to craft.

Ju
Review №4

I walked in without knowing I needed an appointment and they were kind enough to take me anyway! Kelley, Joelle, and Janice were all super helpful and knowledgeable with resizing my ring. They took the time to make sure it was perfect. Highly recommend to anyone in the area and I will come back here for all my jeweler needs!

Ga
Review №5

Designed my wedding set from 3 generations of heirloom jewelry. The entire process was incredible. I knew exactly what I wanted in terms of design and settings and Ketti reflected my vision perfectly. We couldn’t be happier with how the set turned out.

Jo
Review №6

One on on attention while shopping and great patience while choosing the best way to mount the piece I brought inThank you

Jo
Review №7

The ladies at the counter are always excellent observers of what your personal needs are regarding your sentimental jewelry. We trust only them with our expensive gold and diamonds.

Ma
Review №8

There aren’t enough wonderful things we could say about Ketti and her staff but here it goes. Ketti first met my fiancé and provided her expertise on what he mentioned I was looking for in an engagement ring. They made an appointment for us both to come in to size my finger along with finding out more in detail on what style of setting I wanted. She took the time to explain and educated us both on how diamonds are graded, clarity, brilliance, inclusions etc. From that appointment on she worked with me personally on the setting. What I admired most about Ketti was her professionalism and how she wasn’t afraid to tell me if there was anything that would jeopardize protecting our forever investment. They are a full service jeweler which includes integrity and quality over quantity hands down. She took my vision and made it my reality. To be completely honest when my fiancé proposed and showed me the ring it completely exceeded my expectations. I would recommend anyone to Ketti and the Gemsmith team for all your jewelry needs trust me you won’t regret it! ~The future Mrs. Romano 😊

An
Review №9

I came here to have my mother’s old ring rhodium plated. Ketti came outside (this is during quarantine for COVID) and gave me all the information I needed to know before having my ring plated. She was very thorough and you can tell she really knows what she is doing. Ketti also cleaned the ring as well as my engagement/wedding rings. I literally don’t think my rings were that shiny when they were first purchased. Its been a couple weeks and they are still gleaming! I was beyond happy with my experience and I will be returning here for all my jewelry needs from now on. Ketti is nothing short of amazing, she’s so friendly and personable too. Highly recommend!

Na
Review №10

I went to Gemsmith to have a tie tac from a cherished relative made into a pendant and to rework cocktail ring stones into an everyday band. Ketti was wonderful to work with. She heard me when I said what I wanted, she communicated at every stage, and the pricing was fair and upfront. She made a rendering of how my ring would look before making the band.I highly recommend Gemsmith Toms River.

Cr
Review №11

I needed my engagement ring resized and I could not have left my ring in better hands! My ring was well cared for, everyone was super nice and everything was done while my fiancé and I waited. The ring fits perfectly and was cleaned to better than when I first got it. I cannot recommend them enough!

NF
Review №12

Great experience! Was highly recommended to come here to re-size my ring, so I drove the 40 minutes to go here. Had a very pleasant visit with my ring being the correct size within 15 minutes. Also got to looking at wedding bands with some great recommendations! Will definitely be back when it’s time to get our bands, and would recommend that anyone come here!

Ti
Review №13

Wonderful customer service..extremely pleasant and knowledgeable. I had my ring sized and they went above and beyond I could not be happier...

Ka
Review №14

A few weeks ago we called gemsmith and asked about getting the value of a watch. We were told to come in whenever, no appointment needed, they would give us a price and could buy it from us right then. Today (12/9) my boyfriend went in and the employee was RUDE. She said everyone was busy and she couldn’t help us. She said the watch wasn’t the watch for its case (we specifically said we know nothing of the value or the watch, it was my late grandfathers) and that we needed to google it ourselves then sent us on our way. Needless to say, we will be taking our business elsewhere.

Mi
Review №15

Glad I finally stopped in Gemsmith! I have always passed by the unique building, but never ventured in. Just as the building is unique, so is their jewelry! I had a loose pearl from Hawaii and was looking to have it set in a charm on a necklace. The owner and employee were both very helpful and gave me options based on style and price. I found exactly what I was looking for and the piece was made in a timely manner. Very professional business. If you dont want the normal run of the mill jewelry, you must go to Gemsmith - Ketti Jewelry!

Je
Review №16

Absolutely an amazing team! Professional, courteous and patient. We loved the collection of jewelry/estate jewelry. We visited GemSmith for an engagement ring and wedding bands. Both experiences were wonderful and a lot easier than expected. For wedding bands, Elaine payed special attention to facial expressions and got a sense of what we were looking for. We cant thank Elaine, Ketti and the team enough for making a stressful experience (everything wedding related) so enjoyable and simple.

De
Review №17

Gemsmith has been our family’s go-to jeweler for over 15 years. Our now-grown son has just purchased a beautiful engagement ring to continue this cycle. Not only is their jewelry beautiful and diverse, it stands for quality. They will always stand by their handiwork, from the most modest pieces to the most decorous. We support family-owned businesses like this one. Here’s to another 15 years!

To
Review №18

Through the last year Ketti has put up with numerous sessions for an engagement ring as well as two wedding bands with professionalism, kindness, and skilled design. I couldnt be happier with the time weve spent and the jewelry that shes made for my family. The rings are spectacular. The service is top notch. I recommend Ketti and the team to everyone that could use their services.

Na
Review №19

There are just not enough words. My husband went to Ketti for my engagement ring with my interesting request for stones. She made it perfect and my engagement ring became my favorite piece of jewelry. So of course I had to go for my wedding ring. She was honest and quick. I thought it would take months to make. Not even a month. I had my ring for so long I had to put it into a safe deposit box because i kept putting it on. The day before my wedding i went into get all my jewelry shined up and cleaned. Amazing it shined. My husband knows...if he is getting jewelry for me he has to go to Gemsmith and have Ketti design it. A side note my best friend was with us when I was getting my jewelry cleaned. She has a sensitivity to jewelry and was worried. Of course. No problems at all. She even wore them for the wedding. Would recommend a million Stars yes!!! Thank you! Thank you! You are the best and so are your amazing staff who were always there to help with a friendly smile!!

Da
Review №20

I cannot say enough good things about Gemsmith. Ketti does amazing work. She really listens to you. She created my dream engagement ring and wedding band 3+ years ago. Most recently she created my dream push present.

Ja
Review №21

Gemsmith is my go-to. They consulted with me for my customized wedding ring 20 years ago, and nailed it. 20 years later, my husband worked with Ketti to create a simply stunning sapphire and diamond band that is, well, just beyond. Ketti, like her father was, is a masterful designer with a customer-centric approach and creates beautiful pieces that are diverse and simply gorgeous. You also NEVER have to worry about the quality of the gems here. You are getting what you are told you are getting and at competitive prices. And, last, but not least, the customer service is phenomenal and Ketti, herself, is a gem. Dont go anywhere else...

ma
Review №22

Ketti at Gemsmith is a true artist! Ketti and her team made a beautiful unique engagement ring using a sapphire from my grandfathers ring. She took the time to get to know me and my fiance, our styles, and our needs and worked completely in our budget. My fiance and I couldnt be happier with the outcome! A huge thank you to Ketti and her team of experts for making us feel like family and creating a ring that represents my past, present, and wonderful future to come!

Ma
Review №23

I just discovered this great jewelry store!! I was searching for a place that would size my mothers diamond rings while she waited. They provide this service when you make an appointment when the Goldsmith is there. The staff was great!! Sierra confirmed the size my mom needed on both rings and cleaned all of our jewelry while we waited. She also made sure that there werent any stones loose in the pieces we had cleaned. My mom also realized at the time she needed a link removed from her watch, which they were also able to do at the time. We were not in the market for jewelry but they have beautiful quality pieces as well! Very friendly and professional staff!

Th
Review №24

Very pleasant to work with. We have bought several pieces over the years and never had a bad experience. They stand behind the pieces they sell and did a great job on customized pieces. We will definitely buy from again.

Je
Review №25

Went to have a repair done. What a great experience. Joelle was so kind and helpful. She went above and beyond! My son and I loved the store and we were looking at the great jewelry. Will definitely be shopping there!

We
Review №26

I go to Gemsmith for ALL of my jewelry needs. Ketti does exceptional work. I’ve had rings designed by her, jewelry repairs and simple cleanings. They are trustworthy and honest people. I wouldn’t go anywhere else!

cj
Review №27

Amazing experience! After searching many other Jewelers in NJ to trust to make a custom wedding band that matched our very unique antique engagement ring, we came to Gemsmith with incredible results! Ketti really listened to our concerns & wishes. We were shocked with the wedding band not only came out exactly what we wanted but the price was great as well. Definitely worth the drive from Princeton. Thank you Ketti! -Chris & Jett

Ta
Review №28

Ketti has helped me reset several family jewelry pieces within the last year, and each project has been a wonderful experience from start to finish. Her designs and workmanship are extraordinary, and the communication has been excellent during every stage. I have been thrilled with every item! I highly recommend Gemsmith to everyone...

an
Review №29

Ketti helped me design a special piece of jewelry for my husbands birthday. She was extremely professional and communicated with me throughout the entire process. I was thrilled to work with such a skilled expert who assisted me every step of the way. I absolutely love the piece she helped me to create and my husband is beyond thrilled with his new gift!

Ch
Review №30

I recently went to Gemsmith To look into getting something special made (possibly a ring) for my girlfriend for her 60th birthday. I had heard about Ketti from friends and they were very happy, so I decided to try there first. (I looked no further) I have nothing but raves about Ketti and her staff. I did not have an appointment but I was helped in minutes. I had a picture and an idea - No ring size or what my exact budget was (group gift) she was very patient. The ring that was designed for us was absolutely beautiful, And my girlfriend was beyond thrilled - I honestly don’t think she has taken it off. The store is very well appointed and my experience with Ketti was wonderful, I could not recommend Gemsmith enough - I will definitely be back - I have my eye on two items already!

Re
Review №31

Gemsmith always has a great gift available for my loved ones throughout the year. I amalways pleased with their selection!

Ke
Review №32

Wonderful service, not rushed at all. Took the time to design the perfect necklace for my moms birthday. Highly recommend, very professional and fairly priced!!! Thumbs up for Kelley, great service!!!!

Je
Review №33

Ketti goes above and beyond expectations. Her jewelry is uniquely beautiful. The detail and effort put into the engagement and wedding band setting she created is like no other. We can’t thank her and the staff enough for such a beautiful result and we will never go anywhere else for jewelry and design! Thank you, Ketti!

Be
Review №34

Very professional yet relaxed atmosphere within this accommodating store. Kelly & Ketti along with support staff were wonderful to do business with and I can happily recommend to all family and friends. Aces.

Ry
Review №35

I would give Gemsmith SIX out of five stars! I was nervous because I was not familiar with the process of buying an engagement ring, but Kelley and the staff made me feel comfortable throughout the whole process and found me the perfect ring. They were very helpful, informative, and patient in making sure to get exactly what I wanted. My fiancée could not be happier with her beautiful ring... She is constantly getting compliments and making all of her friends jealous!!!! Thank you Kelley and thank you Gemsmith!

Da
Review №36

Helped my design the perfect wedding ring. I couldnt be happier with the result and how great she is. Thank you Kelley!

We
Review №37

My wife entered with a vague idea and left with a beautiful reality. Very professional and very easy to work with. It was even less than what we expected to pay.... Now my wife has an absolutely beautiful ring.

Ma
Review №38

If you want a jeweler who will listen to your ideas, work with you, help you get exactly the ring you want then you should visit Ketti and her team at Gemsmith.If you do not want to design your own, but want to simply buy a ring or another piece of jewelry that is elegant, unique and very-well crafted, Ketti is the jeweler for you.Aside from creating a perfect ring on the basis of my very rough idea, she was also able to restore an heirloom piece of jewelry that had a big sentimental value for my family. My grandmother’s antique diamond ring fell apart and another jeweler did a poor job of repairing it. We were convinced the ring will never be the same, but took it to Ketti simply to ask if anything can be done. Without having any frame of reference, other than my murky recollection, she was able to restore this ring to its original design perfectly!Folks at Gemsmith are true professionals, warm, knowledgeable, attentive and talented.Thank you, Ketti!

mi
Review №39

Ketti was very helpful in every detail of the rings design. Ketti strives and takes great pride to make sure your satisfaction is achieved. Everyone was very helpful from start to finish.

Re
Review №40

It is easy to absolutely fall in love with Gemsmith. The jewelry is exquisite and the original designs are gorgeous. The service is a cut above the rest. You walk in, and its like you become part of the family. They are so creative and can take an unworn, much loved piece of jewelry and literally, bring it back to life! I am married almost 20 years. My engagement ring sat in my jewelry box for years since my fingers grew after having children. Ketti encouraged me to bring it in. Then designed a new setting that is so me! LOVE it! Thanks, Gemsmith!

Br
Review №41

Kelley helped my husband create the most perfect engagement ring and wedding band!! Amazing service and the quality of her work was impeccable! Highly recommend!!!

Ke
Review №42

My anniversary was approaching and I turned to a trusted and friendly source that has provided me with wise counsel, great service and wonderful pieces in the past. This experience did not disappoint . Ketti designed and fabricated a necklace that is absolutely amazing. It is elegant in its simplicity and stunningly beautiful to the eye. To paraphrase the truck commercial, Ketti hasnt raised the bar, she IS the bar. If you search far and wide, you may find a jeweler and family business almost as good as Gemsmith and Ketti Jewelery but you will not find one any better.

Fr
Review №43

Ketti is the best designer and she is very trust worthy very helpful i would recommend gem smith. She made my engagement ring and my past wedding rings very satisfied with her work and will always go to her

Wi
Review №44

Ketti and Gemsmith has done incredible work in my 16 years of doing business with them! Gemsmith designed and made a beautiful engagement and wedding ring for my wife using diamonds from her mother’s wedding ring. After 16 years it served her well until a bad fall happened and the rings needed to be cut off her finger. Thankfully Ketti and my wife came up with a new ring design and restored her rings into a beautiful new setting! Ketti also appraised the damage to the old rings and the cost of the new rings so that I received a full claim from my insurance. If it wasn’t for Ketti asking if the rings were insured I would have never thought to make a claim. She also made a beautiful new Infinity wedding ring for me as well! Thanks to Ketti and Gemsmith we now have great looking new wedding rings that will last us for rest of our lives!

DO
Review №45

My husband and I have worked with Gemsmith for years to design custom pieces that will be in our family for generations to come. My husband and I recently had my wedding set redesigned for an upcoming anniversary and we could not be happier with the result. The rings are exquisite! Everyone in this store is knowledgable, professional and more than willing to help. Thank you so much Ketti, Kelley and the entire Gemsmith team for making is feel like family ❤️ Alan & Dolly Wasielewski

Ju
Review №46

Ketti and the crew at Gemsmith are absolutely fantastic. I went in looking for an engagement ring knowing pretty much nothing and Ketti was able to design a perfect ring for my fiance. She also custom designed our wedding bands to complement the engagement ring. We could not be happier with the work she did and the way she treated us. They clean your rings and jewelry free of charge anytime you want as well! Gemsmith is the only place you should go to when youre looking for jewelry for any occasion.

Ja
Review №47

Ketti designed a beautiful ring for my daughter for her 40th birthday. We are extremely pleased with her creativity and knowledge. Before you buy anywhere else it would be wise to pay her a visit. She and her staff are very highly recommended by us!

Vi
Review №48

My thanks to Elaine and Ketti and the staff at Gemsmith for fixing my mother-in-laws ring. One of the stones had fallen out, and my sister-in-law did not have someone that she trusts to take it to. I know I can ALWAYS trust these jewelers/designers with any of my jewelry. Do not hesitate to run to Gemsmith!

Pa
Review №49

I wowd my fiance (and her friends) with a custom design by Ketti! Above all, Gemsmith offers a very professional experience where you will be informed, not pressured. Also, the merchandise is just beautiful.

Am
Review №50

The staff was wonderful, and Ketti was very knowledgeable and took her time working with us to create our perfect rings. I would recommend her to all of our friends.

Ol
Review №51

I needed my ring resized and had it done here, and was in and out on my work break. The staff is extremely knowledagable and professional and checked with me each time before any changes were made to my ring. I recommend coming here over any chain jeweler in the area!

Be
Review №52

Everything made by Ketti and purchased at Gemsmith Jewelers for me is a cherished and one of a kind piece that will last through generations.

Su
Review №53

Beautiful jewelry, great people and they can create anything your heart desires. Highly recommend, you won’t be disappointed.

Ad
Review №54

I had an excellent experience with Gemsmith. Ketti took a design my future mother in-law found and made a custom designed engagment ring. Throughout the whole process, Ketti and gemsmith staff kept in touch with me. The quality of service and of the ring itself was amazing. Will definitley be back for future jewelery.

Jo
Review №55

Excellent jewelry shopping experience and friendly, knowledgeable staff. this was our 1st time to the store and wont be our last.thank you

Re
Review №56

Do not let this place fool you with their paid reviews. I recently made an appointment here to get my family heirloom appraised (recently engaged). I am new to the area so my internet search pulled them to the top. Their website shows a beautiful showcase of custom jewlery and a boutique. I drove up to the place almost confused, because it looks from the outside, like an old carwash. So I called to ask, are you Ketti Jewelers or Gemsmith? I was under the impression it was Ketti from their website. The woman on the phone said it is a long and complicated story. So, as not to judge a book by its cover i went in. I said I was there for my 11:00 appraisal appointment. The woman at the counter turned to her book and said i should have looked at the appointment book before i told my manager to go home, she looked like a wreck. But I can look at your ring. I asked if she was certified to appraise...she said I can, but first Id like to size and secure your stone like you asked. No thank you........... she only knew I asked because it was written in the book. I walked away. The inside of this store is much nicer than the outside, but the fact that this person at the counter tried to play off like it was no big deal that her manager went home was like she was trying to fool me. If your manager went home because she was sick, shouldnt you have called your book to tell them? I came from way out of town and had an appointment more than a week in advance. Im sorry she was sick but it felt in my gut like no one here was telling the truth.

Jo
Review №57

I had repairs done on very sentimental pieces of Jewlery and I am so grateful for the customer service I received at GemSmith and from Kelley.

Jo
Review №58

Amazing, so friendly and very knowledgeable. Would recommend to everyone!

ka
Review №59

Great jewelry store. Personalized attention and Zetti is amazing at designing beautiful jewelry.

Ka
Review №60

The best and largest antique jewelry department in Ocean County!

Mi
Review №61

Great service, quality and staff!

Tr
Review №62

Very rude, and was not customer friendly at all.

Information
30 Photos
62 Comments
4.8 Rating
  • Address:1402 Hooper Ave, Toms River, NJ 08753, United States
  • Site:http://kettijewelry.com/
  • Phone:+1 732-505-9191
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–5:30pm
  • Thursday:10am–5:30pm
  • Friday:10am–5:30pm
  • Saturday:11am–5pm
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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