Yossi was the best tow guy I ever had. He made me feel at ease and also taught me a couple things about my car. He was very kind and I couldn’t have asked for better service!!

Yossi did a great job with my car.. showed-up quick, never made me feel worried about my cars safety, even learned where the tow-hook goes in my wifes car :)

Frankie was sent to our rescue in a speedy time. And was super friendly from the minute he got to us. He even gave us a ride to the mechanic in his bran new truck. Definitely recommend this company and if you can ask for Frankie youll get a nice ride and a friendly conversation. Highly recommend them.

I hit a pothole and broke a ball joint in my old pickup. Chris arrived promptly and treated my truck like it was his own. Chris was courteous and professional. If I ever need a tow again, Ill call Freedom

Car broke down on the side of the road tonight and my roadside service dispatched Freedom Towing & Recovery. Moe arrived within 25 minutes and was hands down AWESOME!!! He had my vehicle hooked up and on the road in under five minutes. He also offered to drop my car at the shop and complete the night drop paperwork, saving me a 45 mile round trip, continually sending me updates as the job proceeded, even asking me to text him and confirm my own safe arrival at home. I really can’t say enough good things about Moe & Freedom Towing & Recovery. HE is the Gold Standard. Thank you!

Yossi was awesome! He contacted me at every step along the way providing updates. When he arrived, he was very helpful and courteous. He took the time to explain what he was doing at each step of the process. Very professional and simply a nice guy! I would use Freedom Towing again and again if Yossi is the driver.Kudos to Freedom for having such awesome employees!

Kyle from the Company is a stand up guy. Very professional arrived timely and perfectly executed the tow. I had a different company come before him and they told me it was impossible. He was done in 5 minutes.

Quick response and professional. I had an accident yesterday on the black ice one block from my house . It was terrifying. After calling the police Freedom was the call made to help me and they were there in 15 minutes. Such a relief!I got my car back 6 days later and this was because of how busy this company is which I understand. I am happy with the work that was done.I have to update this review, this is a ten day update. I took my car to the local Hyundai Dealer to get a wheel alignment because Freedom replace the tire rod without doing it. I was told that my car had more extensive damage that was not detected by Freedom . It was shocking and disturbing to find that I was driving around in a car that could loose the ability to steering at any time.So I recommend Freedom for towing, they are quick. And if you need to have repairs done, go to your regular repair shop .

Had a bit of car trouble on a Friday night. Took my car in the next morning and had my problem solved and situated by that afternoon. Had to tow my car to their shop and Yossi, my tow driver, was amazing. Kept me entertained and made sure I was in good hands. If I could give him ten starts, I’d give him eleven.

Great guys. Good rates

I had the pleasure of doing business with Freedom Towing and was very pleased with the service, knowledge, and courteousness of Moe, who was dispatched to my location. I will definitely recommend this to anyone who needs service. Moe was very professional. Great job overall! And great communication!

I have the pleasure of dealing with MO Very punctualAnd great sense of humor I highly recommend this company

I lost my brakes in Toms River, NJ. Called NJM roadside assistance and they called this company. My text from insurance said 60 minute wait. Moe from Freedom Towing, was there in 10 minutes.! Great, fast service., he was very efficient and professional. Definitely recommend this company and ask for Moe!

This company has their own car workshop, they made it easier for me, got me out of the dark quickly, they fixed the car within 2 days, over the weekend.

Great towing company! Yossi showed up right away. Great communication. Super friendly and very trustworthy. Hes a great guy. He even called me a second time to let me know when the truck made it safely at the shop! Thanks Yossi!

I dealt with Kyle, extremely professional and on top of everything I had a not tow friendly lower car and he didn’t hesitate and was able to get it on the trailer absolutely no problem cannot speak more highly about them!

This is a very dependable service. Came early, was very helpful, did a 5 star job.Yossi was very skilled in doing his job. I would recommend this service.

Yossi has a wonderful cheerful attitude. He takes his work seriously and he went out of the way to call me to let me know when the tow was complete.Thank you Yossi.Yossi is THE BEST!!

I called State Farm which connecting me with the Freedom Towing within minutes they contacted me back told me they were going to pick up my vehicle I would be there within 15 minutes the drivers name was Moe he was very professional I know exactly what he was doing handled himself in a professional way I would definitely use Freedom Towing in the future if I need them

This company towed our limousines (4 vehicles total) from a Parking lot we originally had permission to park in. For close to 8 months or so, we parked our vehicle in a lot located at Airport Rd in Lakewood NJ. The owners agent (owner of property) stated we can park our vehicles there for as long as we wish (building was vacant) and if they needed them moved, they would contact us. As a limo company we were not allowed to operate during Covid Pandemic. I would check on vehicles every week or two. One day I went and they were gone. I called owner who stated he tried to contact me and could not reach me not true our phone number is listed on the side of vehicles. He stated Freedom Towing towed us. When I contacted Freedom Towing, they stated ACME Towing (their other company) towed us. When asked why they did not contact us, they stated they didnt have our number. AGAIN, our number is side of vehicles! The then sated a large sum of money to get vehicles released. We MAY have paid at that time but were told they would only accept cash for storage and other forms of payment for the actual towing fees. Violation of NJ Predatory Towing Act. I then inquired about a sign not posted on property. They stated someone knocked it down. I have date & time stamped images from various times BEFORE incident showing there was never a sign. Another Violation of NJ Predatory Towing Act. They then posted a sign weeks AFTER our vehicles were towed. If a company believes that vehicles are abandoned & PRIOR to towing, police should be notified. No such notification was issued to Lakewood P.D. I explained to Freedom/ACME that I would pay them for towing fees (good gesture) but not for storage since they were towed Illegally. The price went up. It is now well over $20,000. Our business was forced to close permanently because of this incident and gross violation of NJ Laws & DCA Rules & Regulations.

Yossi was fantastic. He was courteous, professional and encouraging in trying to see if the problem could be resolved before towing. He was very careful with the vehicle and insured it was delivered in a timely manner. Excellent service.

Moe was great. He is quick and very efficient at his job

Chris V. towed my car. Extremely happy with his work, was polite, and got out to me sooner than expected. Would highly recommend using this service to anyone in need.

Driver Yossi was great on time very Professional

Chris Vogl was friendly and professional changed my tired in minutes! Great service definitely recommend!

Fast service! Yossi was very professional and NICE! His service exceeded my expectations. Great guy!

Yossi was the driver he was very professional and courteous and had a positive attitude and really made me feel safe with him towing my vehicle I would tell everyone about their business I would always call them for future needs

Moe was so nice and professional, the service was so quick and i would not hesitate to use them again. I would definitely recommend this company!

Truck driver Yossi got to my car very quickly & his service was out of this world. I strongly recommend this towing company to anyone who may need

The recovery driver Yossi was extremely professional and pleasant. Explained the towing process and made it easy.

They performed roadside assistance for a damaged tire. No complaints about roadside assistance and Chris was great. They offered to repair my tire I agreed. They took the car back to their garage to replace the TPMS sensor. When I arrived to have the repaired tire put back on my car they rolled the tire out to me and told me that if I wanted them to put it on my car it would be a 2 hour wait. Had to change my tire in their roadside assistance parking lot. The TPMS sensor was also never properly codes for my car so on top of everything else I have to pay to have the repair redone.

Quick response. Moe was professional. Great experience.

We called AAA bc our car died and Chris Voge was too the rescue! Nothing but nice and got our car up and running within 5-10 mins, great guy, great service!!

Driver Jake, #2229 arrived within a reasonable time. Overall helpful, considerate and professional. Also, my phone died right after the call for battery service, but he found me.(And I had only renewed my AAA two weeks ago!)

Yossi was polite, and super helpful. He helped me clear off the car from the snow before loading it on the tow truck.

Our tow truck driver Yossi was extremely nice and got there even quicker than expected. Overall it was a very good experience for being in the bad situation of having a flat tire.

On time, great customer service

AAA sent Frankie from Freedom Towing to flatbed a low riding 85 Benz, most tow driver become cross eyed when they see it. Frankie knock it out of the park!!! and had fun doing it... Great personality and professional...

Our driver Yossi was very quick, very polite and made the experience easy and painless.

Tow truck driver Yussi Was very fast, professional, courteous and did a great job Getting my car off the road and to the service station. A+A+A+!

My friend asked me to come help him get his car out that was impounded so as a friend I wen from Lakewood to get to toms River when we get there they say you got to go to a different location to pick up the car from ACME TOWING which is probably another 20 to 30 minutes away thats wrong !!

My car was brought in 2 days ago .. got the run around yesterday about what’s going on with my car. Was told someone will look at it and let me know the issue and haven’t heard from anyone at all ! I’ve called and was told to call back 20 mins later .. I called back 22 mins later & all the mechanics had left for the night !

Freedom towing was excellent. The estimated time and cost were exactly what they said they said it would be and the driver Junior was amazing super cool guy very easy to talk to would definitely use freedom again.

Talks with much experience very shallow in his ways sneaky very sneaky but thats his business not likely to last long

If I can give then -5 STAR it will be great unfortunately I cant. Call for pickup less then 1/2 mile from them.$85 no problem. Sent a driver, this Guy not even speak English and couldnt backing up behind my car.Call the office saying the car couldnt get in neutral and the car was in neutral.The office wants to charge me double .NEVER USE THIS PEOPLE THEY ARE SCAMMERS.

Everyone at Freedom Towing was super friendly and professional, especially Pam. They were very quick and affordable. Thank you so much!

On time with responsible drivers, the management is great i always use them for my business

Yossi by far one of the most courteous and well mannered drivers I have encountered. Highly recommended this service and driver.

Had a beach day with my children and live an hour away from home headed home I caught a flat tire..went thru my car service to set up a tow ...john i believe the owner was so great and made the pick up process great and stress free due to covid i couldnt ride with the driver which was fine i had alternate pick up and left my vehicle unattended but he made me feel very comfortable the driver called when he picked up the vehicle and kept me in the loop during his transport.. the driver was very nice & professional and made a end to a bad situation very pleasant...thank you guys

Amazing staff, well organized, friendly mechanic with lots of knowledge, explained all details, fixed in timely manner, definitely recommended

Called for a customer at 711. They were there in 5 min. Best customer service

Nice and didn’t try to scam an extra day due to busy schedule and by the time I called he could of pushed me off and he didn’t. Very friendly and professional by calling me when he said and he would and fairly priced.

Great excellent with Kyle

This is my 3rd time using FREEDOM TOWING...EXCELLENT experience every time!!!Driver Ricky was quick to get to my car and get it towed to where i needed it to go. He was very friendly, knowledgable and new his craft very well. Thank you Ricky!!I would DEFINATLY recommend FREEDOM TOWING!!

They were very kind and helpful. My car was in an accident and I had to get some of my belongings out of it. They took my paperwork and led me to my car. Nice people.

The guys(and gals) at freedom are amazing. Thank you to Johnny and Rich for making sure my truck was taken care of and in perfect shape!!!!! I couldnt be happier!!!! I really cant imagine all these negative reviews are legitimate. Everyone at freedom has always been so good to myself and my family... I could never use any other company!!! Thanks guys!!!

Towthe driver was great

This guy was great. He actually came out on 2 calls. Very fast and helpful. his name was Al helped me on 10/31/18 Call # 106980

John M from Freedom Towing & Recovery was great today. He responded faster than I expected! John was friendly and professional and helped make my morning better. I would definitely recommend Freedom Towing & Recovery.

Storage is 35 dollars a day and no one even mentions or calls you.If your car gets wrecked or destroyed tow it somewhere else..If your insurance is hard to get adjuster freedom will charge all sorts of fees including 35 a day to keep your junked car in there field....Avoid using them ...

On 5/22/my moms. carry needed to be towed to her mechanic. Driver was Tiffany call number 103914I was SO very impressed !. Thud woman was, not only polite, but, could handle that flat bed better than any man! I know, I have driven, not only a flat beds, but roll offs and 18 wheelers . GIRL POWER! I WAS TOTALLY IMPRESSED!!!!

Tiffany was absolutely amazing. Very knowledgeable, had all the paperwork for the dealer drop off, and very professional. If I ever need a tow again, I will without a doubt be asking for her again.

We had a disappointing experience with another company. Freedom Towing came out and entirely changed that. The driver Adam was very professional and prepared. He got our car home safely with no damage. Not only did he take great professional care of our car, he also showed concern of us being in the cold. They are extremely professional and go out and beyond to provide customer satisfaction. We highly recommend Freedom Towing!

Never Showed Up 🤬🤬🤬

These guys deal with it all. Im not surprised in the least that their demeanor can be a little rough. We are in Jersey after all. In my experience with them, I refer to the old adage treat others as you would like to be treated. It served me well. I was polite and patient, and they responded in kind. Theyve got a tough job. People come in upset for a Miriad of reasons that are not freedoms fault. People tend to be rude or unreasonable when upset. Thats what these guys face everyday. In conclusion, they were fair. They didnt cause my accident, they didnt crash my car. Its not easy but I try to direct my frustration on the cause, not whoever is closest. I dont always succeed. Thanks again guys.Warm regardsJoe

My car broke down and when I called in the morning, they came really fast to get my car and bring it to the repair shop..Ricky was really nice and helpful and provided great customer service..thanks again! :)

Ishtiao was such a pleasure! I was told it was going to be an hour wait and he was there in less than 30 minutes and so incredibly sweet! He knew right away what was wrong with my car and made the entire process so much less stressful! Thank you so much!!

Not even a 1 star!! called to ask a question? and two Ghetto people talked to me like I was bothering they must be Druggies I ask are you freedom towing and and got madame what do you want? are you serious they cannot even answer the phone properly must less tow or service your vehicle

After I was in a 3 car fender bender, this tow truck place proceeded to scrap my car on accident without my permission. In fact I still have the title to my car. The receptionist has been especially rude to me and the owner wouldnt speak to me. They offered me the measly $500 they got for my car from the scrap company. My car was a 2001 garage kept Nissan altima with 70,000 miles. Not to mention I lost all of my belongings and my license plates. All I asked for was the Kelley Blue book value of my car which is at least 1500. They have been fighting with me for a week now, refusing to fix their huge mistake. They are rude, the receptionist Pam, hung up the phone with me and refused to speak with me after I got upset on our 3rd day of trying to figure out this situation. I am now without a car and without all my belongings trying to get to and from work and they are doing nothing but screwing with me. I dont recommend this place to anyone and I havent read one other positive review about this place.

One star because of the tough guy act from the owner.. I as in an accident caused by another driver. Two days later I went to where my truck was and after showing proof its my truck. Right away I got an attitude from the owner, saying and Dont take a F***in thing off the truck. He actually had someone watch me clean out my truck.

The driver responded in a very timely manner, was professional and accommodating. Would definitely use again!

SCREW LAKEWOOD TOWING. REFUSED TO TOW MY CAR EVEN IF I WOULD SIGN A WAIVER STATING I DO NOT CARE ABOUT DAMAGES TO CAR. LEAVING ME STRANDED AN HOUR AND A HALF FROM HOME AND ON THE SIDE OF THE ROAD FOR 5 MORE HOURS. DO NOT USE THIS COMPANY FOR ANYTHING. NON-SYMPATHETIC FOR SOMEONE STUCK COMPLETELY OUT OF THEIR COMFORT ZONE AND WILLING TO PAY WHATEVER IT TAKES TO GET THE CAR HOME

As friendly aas a towing company could be helpful and informative

As a fleet manager of trucks, I use them when ever I need a tow or a repair they just finished rebuilding 1 of my older trucks the they did the job more then %100 at a fair price #BigMike #Barry and the whole crew Thanks

My car was towed there after an accident and we were told we had to PAY THEM to junk it! Thats so backwards its not even funny.

Good people and very good prices and they take very good care of you car

These guys are thieves. My 80 year old father in law had his car towed after an accident to their shop. When my in laws went there to retrieve their belongings a few hours later,they noticed that all their change is missing. Not one coin left. And of course these thieves denied taking it. But no one else had access to the car. How do you sleep at night knowingly stealing from an edlerly person? I hope you get yours one day. THEIVES!!!

Great Service very quick pickup. Aziz was very careful not to scratch my car and was extremely polite and professional.

Had an awesome experience! Glad driver Rich was able to get our truck home safely!!!

Arranged to have car towed 50 miles, through AAA. This company shows up 4.5 hours later. During that time, a woman from Freedom called, and said they will be there shortly. I told them dont bother if its more than an hour, after already waiting 2.5 hours. I called AAA and told, them Freedom hasnt arrived, AAA tells me the vehicle was picked up. After arguing with AAA, they realized this Freedom girl was lying . So, they hook-up car then told me the car wasnt going to mechanic today, and they were going to put car in storage until they have time to deliver it. I hit the roof, told the driver to take vehicle off the truck. AAAs head dispatcher got to the bottom of this fiasco, and brought in another company from Atlantic County, after killing the whole day and not having my vehicle repaired until after the July 4th weekend. The company ANA who replace Freedom, could not have been more pleasant, the driver Andre was terrific. Note to AAA, screen your people better and believe your customers. And DONT tell your customers, there are other mechanics and we offer a Hertz discount on car rentals.

Tiffany was my tow truck operator and she came quickly and was very pleasant and helpful

Called AAA for a tow. Can’t beleive they use this company w a 2 star rating. When driver got to car. They asked my wife where the spare tire was located. Really. It’s a 2 door car and your a tow truck driver (with a crappy attitude). When we called the main number guy hung up on me!! It’s no wonder they have the rating they do !

On April 13 at around 4.45pm the driver of truck dangerously cut off a line of at least 10 cars on the Asbury Park Circle (see image posted here). What does that say about the driver as a professional? Too many other options when you need towing.

Rich was great, communication, personable, creative solutions, and really personable. He did everything he said he would do and explained to me everything he was doing and why, even answered my random questions about the towing business.

Amazing sevice and amzing help!! Best experience Ive had with a tow company.

Yes the guys that work here can be rough around the edges. Yes the prices are high. Honestly, I dont know any towing company that is cheap in this state. However, with the time that lapsed from the accident to the time that we were able to get there and talk to them being over 30 days they could have sent it to the police department and claimed abandonment, but they didnt. After realizing that they are just people too trying to do their jobs I was very happy with the fact that instead of sending the bill to collections they worked out a payment plan with me that was not only affordable but unnecessarily small payments. They could have let the attorneys get involved and put a judgment on the owner of the vehicle but they didnt. So yes they have bad people skills but are good guys at heart and we should all remember that if you talk to these people like their crap thats the way you will be treated in turn. They can help you out but wont bother if you treat them badly. Thanks again for your help guys Melissa N. and I will see you soon!

Freedom towing and recovery in toms river, nj: The driver was on time. His name was Ishtaq (I know I spelled this wrong - argh!). He was such a lovely man w/a soul so pure. It was almost like he was sent by the universe to me - I needed to meet this good man at this particular time. If you happen to come across him, be kind and decent to him, because thats what he was to me. Also, Give Him a Raise!!! Excellent Service - Went above and beyond!

When I broke down, they sent a truck quickly, and even fixed my car at their shop!

If I could give them a minus 10 star I would! Dont use this company! I waited over 3 hours for a tow from a company in the same town. Not only did I wait broke down but when I called them I heard at least 3 different stories (lies) that they had been given the wrong address, someone left a note on the table without picking me up, they just received the call 15 minutes ago (even though myself, my sister, and insurance company spoke with the office many times throughout the day) truck is on the way! And then near the end of this fiasco the gentleman was rude and yelled at me stating he cant predict the traffic! That was the time I couldnt take it and started crying.. very rude! The one star is for the guy who actually picked me up and delivered me and my vehicle. He was kind and professional..

Its nice to know Ive got friends in Jersey! Thank you John for jumping hoops for me! (((Virtual hug to you)))

I didnt like them at all very non compliant.

Driver was a professional

Fast great job

Pleas pleas dont even try to call them they charge me 530 $ towing

Accident vehicle titled and registered in Florida they cited laws that dont aply to my state they were unreasonable and very rude and then hung up on me

They suck!!! They provided crappy service on a tow call that caused damage to my vehicle. Do not trust them!

Horrible customer service. The guy was rolling his eyes the while time I spoke with him, like Im bothering him. He didnt even help me.

Very nasty manager said he was being looked at hard. Nasty and trashy towing company.

Management at this place is a disgrace! Rude and Unprofessional on all Levels

Great honest place