Just like Firestone, their online scheduling system is useless. Why these companies use online scheduling if they don’t work and I’d they can’t contact their customers with conflicts. I spoke with Joe 10 hours after I had not received a confirmation regarding an online appointment I had made. He told me there was probably nothing available. I said so it’s common practice not to contact your customer. He said if we are busy or short handed we don’t call to offer another appointment. This is the same reason I won’t go back to Firestone. Don’t offer online scheduling if it’s not working. It’s not rocket science!!!!!!!!!!!!’ MR Tire lost a potential customer.
So nothing like being from out state and as you get ready to pack up your car and get ready for the six-hour trip back home & you find a flat tire! After several phone calls & help from roadside assistance it was clear I was going to have to get a new tire after calling a couple places I spoke to someone from Mr.Tire they were super accommodating .They made me anappointment for noon Once I arrived & I explained my situation and & that I needed to let the hotel know whether I was going to have to stay another night no later then 1:30./2:00 pm. Not only was my car finished in time, I was able to get back to the hotel too continue to pack up the car turn, my keys all by 1:15. I just cannot say enough good things about the gentleman at Mr. Tire in Toms River ! ThanksYall
Always honest and insightful. These guys always do a great job of communicating and they never push you into service you dont need. The work is top notch.
I called up last minute and asked if they could check my tires and brakes; Michael told me to come right in, and he would help me out as soon as he could. Every time I come here, they are thorough and always treat the customer with respect and dignity. This is definitely the place to come for all your car care needs.
This is a perfect place for the tire service. The staff is very experienced and friendly. They are very helpful when you need them.
Mr Tire was great from Michael out front to the work that was done professionally and promptly. Michael saw I had wheel locks and took the time to make sure I had the key out so his technicians would not waste any time.
Great experience I went to two other places and they tried to overcharge me This place was honest. Everyone there is so nice. I am happy I found this place. They took me at the last minute.
Michael was so awesome and helpful .. I can’t thank this location enough for what they did.. big help !! Thank you guys !! Much love ❤️
Customer service was amazing at this place! Michael was unbelievable, with his knowledge of tires, and understanding of budget. He was sooo friendly, and the technicians were fast and efficient. I had four new tires put on my car, and was in and out of the shop within an hour. I was very impressed, and will definitely return, for any other tire needs, in the future. A++ (:
I can’t say enough wonderful things about Jonathan. A few weeks ago I was visiting my grandmother and woke up in the morning and found a screw in my tire. Having it be a Sunday I thought I was out of luck. Jonathan saved my life that day, had my car in and out and repaired so I could make the arduous 2 hour drive home. Thank you so much, Johnathan!!!
I was in and out. They fixed my tired and had me on my way. Very nice to!
Its been a while since I had my tires changed from here. Went for all four new tires and alignment and I must say they meet or exceed excellent service. The staff is very friendly and they really know what they are doing. Took just a bit over an hour and my car feels brand new. Drives straight as an arrow and smooth as butter.
Great place. Kind staff, and quick service.
I know my car is in Good Hands when I drop it off at Mr. Tire.
Mike and his crew really hooked me up! It was my first time ever buying tires and they explained everything simply and with great enthusiasm. While talking with mike in the lobby you could tell he is passionate about what he does...if the phenomenal costumer service wasn’t enough the prices really drove home my experience
Honest and responsive. Michael and Jonathan were great to work with. Mechanic/tech was very nice as well. I went with them based on the google reviews and they were as good as the reviews said.
The manager Mike is great. I blew out a tire at 4:00 pm. After I put on the spare I called Mike who told me to bring the car right over... no wait! They had the tires I needed and I was in and out. Great service and experience. I would recommend them.
Michael and Andrew helped me out tremendously when I came in with a flat when it was close to closing time. Thanks again guys!
Manager was ready and capable, I appreciated the service, I plan to come back for a tire rotation.
Honest and fair pricing. Really friendly staff. Didn’t feel like I was being taken for a ride.
They honor an appointment and the car was ready on time. Their prices are good, and the staff is very pleasant.
My sons car broke down 2 days before his senior prom. These guys got the car & had it up and running in one day! Thank you guys for going above & beyond to help us!
Excellent service and great sales people. They truly care about our experience and want to make it an excellent visit.
Friendly personnel and the repair was done quickly.
We visited Mr Tire today for an issue with a spare tire. The staff knew exactly what to do and we were so surprised at how fast and well they resolved our problem. We had a pleasant experience and feel that the employees give a good name to this establishment. Thank you for a job well done and for your courtesy. - Anuhar & Claudia
Always happy with the service! Been a loyal customer for many years.
Very convenient well worth it better than going to a dealer five stars
Very friendly and helpful
Excellent service and perfectly completed repair. Mike is awesome and dealt with my warranty company which I know has no easy task. He walked me through what needed to be completed with no surprises. Work was completed on time and a bit below the estimate provided. This is now my second time having my 2005 Honda Pilot serviced at Mr. Tire in Toms River for necessary repairs and plan on returning again in the future as needed. Thanks again to Mike and the crew at Mr. Tire!!!
The best tire shop around ! I have gone to multiple tire shops in the area and spent hundreds of dollars on tires just to come to mr tire and they were able to solve the problem the other tire shops lacked. Mr. tire actually checks everything and was able to tell me my Rim was cracked, something two tire shops previously lacked to tell me. The employees here are the nicest around and they are always willing to help ! 5/5 stars for me ! If I could I would give them 10 stars. Definitely recommend this tire shop !
Great customer service! I stopped in yesterday for an oil change and Mike was able to squeeze me in to the schedule right on the spot. The staff is always friendly whenever I have had service for my car there and they are always willing to take the time to go over my questions. Honest and friendly! Keep up the good work guys! Thanks!
The staff were very nice, professional and i didnt wait long for an oil change.
Great Customer Service. Thanks to Mike for his help and knowledge. My car rides as good as new. In and out, no fuss no wait and we even shared Star Trek stories. Great place. The only place I will go from now on.
Fair pricing, very clean facility, manager greets and treats you like part of the family, pricing is great and staff lets you know what is really going on with your vehicle and they are honest.. best tires in town..
Very friendly ....Mike took the time to explain my options ....I also walked in with no appointment after Mavis on 37 ...told me 30 minutes after my appointment, that my tires were on some shuttle truck.. and would be over an hour ...Obviously I’m leaving 5 stars because I had a great experience at Mr. Tire ..I also believe The other reviewer is wrong about the bald guy.....he treats customers well regardless if they are a man or woman ...Thanks for the great experience guys !!I know where I’m going whenever I need tires !
Jonathan and Mike are great and super thorough! They were able to diagnose the problem with my car and get it back to my when they said they would. They definitely go above and beyond for their customers which is hard to find nowadays. Jonathan reached out multiple times to provide updates and let me know what was going on. I wont take my car anywhere else.
I highly recommend Mr. Tire for all automotive needs. The staff is very friendly and knowledgeable. Great prices and fast service. Johnathan is great. He took the the time to explain to me what was wrong with my car. He even helped me after hours with my last car when it wouldnt start. Mr. Tire is the only place I will take my car..
Great customer service. My situation was handled well and for a fair price.
1st time at Mr.tire.Mike was very sociable and direct in taking me in the garage to show me the issues with my vehicle.He then looked at pricing and discounts that were available.He stated the if the price was not on my range we could look at other options.He also explains how they stand behind the work since if it is not done properly that it could could lead to injury or worse (referring to recent limo incidents in the news were repair records were falsified). I had my service done.Based on my interaction with him and his direct way on how their office takes the time to install and test their repair to meet proper safety standards I would go their again.He was very personable and gives a professional recommendation based on what was needed not any up-sells or gimmicks.
Everyone there is absolutely wonderful and the customer service is excellent. Everyone I spoke with was honest about pricing and steered me in the right direction with choosing the best option for my tires and oil for the oil change. I highly recommend them and will continue to have my car serviced by them!
I came in and automatically felt welcomed. The man Jonathan at the register greeted me with excellent customer service. A welcoming smile. Nice sense of humor. He assisted me and evaluated my car right away as soon as I walked in. This place has very fast paced service which is great! I got exactly the service I needed! (:
A friend recommended this location because of the wonderful customer service from Jonathan. So I went a couple weeks ago to get an oil change, tire rotation and alignment. Luckily for me, Jonathan is such a stand up guy that he told me my brake pads needed to be replaced. He didn’t try to get me to buy the most expensive ones or replace my rotors, just what needed to be fixed. Based on the great customer service from Jonathan, I will continue to bring my car here for service.
Great service was there less than an hour definitely will keep using their business
It was Fathers Day (Sunday) and I was lucky enough to be traveling up the Garden State Parkway with my son. We happened upon Mr. Tire completely by accident. We literally came in with our breaks flaming. (Actually, we put the fire out across the road.) My son and I had the fortunate pleasure of pulling our car into Mr. Tire 2 hours before closing. The gentleman at the desk (I believe his name was Mike), and the mechanic were personable and very helpful. They were able to solve my break issues and order, and replace the needed parts. While we waited, we went next door and enjoyed two of the best slices of pizza my son and I have ever had. All to soon, we were able to get back into traffic, on our way New Hampshire. Well Done, Mr Tire...Well Done!
Mike and the Entire Team at Mr Tire were extremely helpful, kind, and very fast. I’ve been here many times before and I have nothing but many great experiences here. Mike was honest with me and that’s the most I can ask for.
Had a tire pressure warning light come on my father-in-law’s car that I was about to drive back to Texas. These guys were great. Michael got my car right back. They checked all 4 tires, which were fine and at the right pressure, Reset my light and got me on my way quickly! I highly recommend this place.
Ive been going to for years and hes one of the best service providers Ive encountered. Hes always had my best interests in mind. On more than one occasion he diagnosed a problem with a very simple inexpensive fix when I was expecting to pay more. I really trust his judgment and that he only recommends work that is really needed. And hes friendly, responsive and professional. Ive recommended his shop to several people already.
Buying tires or having repairs at a dealership can be as stressful aspulling a tooth. Buying from Jonathon at Mr. Tire was pain free. I gotgreat service and a very competitive price. Very professional!
I went in for a simple oil change, and while I was there they gave me the news that my battery needed to be replaced. They didn’t have one in stock but ordered one locally and it came quickly. David, the technician that worked on my car was very efficient. Jonathan was very nice and friendly, he made me feel comfortable while I waited for my car to be serviced. I would recommend this shop to anyone that enjoys reasonable prices and great customer service.
My family has been going to the toms river mr.tire ever since i could remember! My dad would take his car there for everything. When I started driving I would be nervous to take mine over by myself but Mike knew us and was always so nice and made it a comfortable experience! They have our loyalty!
Mr Tire / Munro Automotive,I want to thank you, and your store manager, Michael DAgostino, at your Rt 166, Toms River, NJ location.I scheduled an oil change there, and received quick, excellent and professional service, from Mike and his team. While my intention was ONLY getting the oil changed, Mike quickly pointed out that two of my tires needed immediate replacement. I was unaware of the pending danger of my tire situation. To be sure, I was NOT there to purchase tires, only an oil change, but Mike suggested a pair of tires that were in exactly my budget. I was very, very pleased by the tires that his team sold and installed.In summary, I want to thank Mike and your company for providing me excellent service, and his safety concerns. Had it not been for Mikes intervention, I may very well have ran into roadside trouble, or a potential tire blowout. I have used Monro in the past, specifically in Medford, NJ, where I also receive great service, so I am a very satisfied customer.Again, Thank you for Mikes outstanding profession service, and for providing fast and affordable services.
I went to Mr. Tire and they were so helpful I had to have my car within that day to drive back to Maryland for work that night. They were busy and I didnt have an appointment and they still worked with me and fixed my bumper from dragging, and fixed the ball joint and arm on my front tire. They even showed me what was wrong to explain it to me They are so fair with prices and they even gave me a good price for new wipers! They are honest, fair and I highly reccomend! Johnathan is super friendly and helpful! Thanks again! 😊
They were honest and timely.
Best service department! Outstanding customer care! Will not try to sell you something you dont need!
Clean friendly and efficient.
Have been coming here for several years and Michael & Jonathan are the best! They’ve always been there when I’ve needed help, even while I was in Florida and needed help for my son’s car, they came through with flying colors! Thanks guys!
For a first time customer, I was treated like a friend! My flat was fixed while I waited and the price was more than fair! Everyone was very nice. I will definitely be back for other services and will recommend to friends.
Mike and his team at Mr. Tire in Toms River have serviced my five vehicles since this site was formally known as Vespia Tire many years ago. Some of my vehicles have over 100k miles! I owe Mike a huge thanks in keeping my vehicles on the road and operating safely for my wife and three daughters. Always a fair price on our service needs and always an honest assessment on suggested services for our vehicles without pressure to purchase.
Very friendly staff who went above and beyond in their service. I would highly recommend.
My tire indicator was on for the past few days, I put air in the tires myself, but it clearly was not enough because a day later the light went back on again. I called Mr. Tire and spoke with Michael at 8:15 AM this morning, and he was not only the most pleasant person I have ever spoke to at 8 in the morning, but the most helpful. I brought my car in and roughly an hour later I got a phone call to come pick it up. They had put the air in my tires, and made sure everything else looked good without trying to take advantage of me (knowing clearly I knew nothing about cars).. unlike bringing your car to the dealership. A few years ago I had brought my car there to get new tires, that too was an extremely easy and pleasant process. HIGHLY RECOMMENDED. Keep up the great work guys!
I called for a quote, and I got a price that worked with my budget. I was able to drop my car off the next morning and it was ready when I was done from work as planned. The staff was very friendly and accommodating.
Mike and Jonathan have both a passion for cars and helping others. Great service and conversation. Highly recommend.
An awesome experience with Mr. Tire. Fast, quality and low prices. Most importantly Mike is hilarious and makes your time there enjoyable.Will be back when I need a new set of tires!
Great service. Honest, realistic prices! I was referred to go here by Enterprise Auto Rental. The tires were under $90 each, mounted & balanced. Idk about differences in cars but that was for me. Thank you!
I can’t thank you enough! MR TIRE was a life saver. The manager was super respectful and got me in fast. Talked with me and explained what I needed. Very professional and respectful. Anytime I am in this area I will make sure to see John the manager. Thank you again!!!
I normally don’t write reviews but felt this place needed one. The manager at the desk, John was amazing. From the moment I walked in I felt comfortable and not like a sales victim. I explained the issues with my vehicle and was assured they would be addressed. John gave me options of solutions to my cars problems. Where I then could make a decision and didn’t feel pressured or scammed to purchase more “service” than needed. I highly recommend this place especially for customer service and services provided. Thanks John!
These guys are great!!! Treat me wonderful and theyre funny!!! They always do a good job and dont prob me! I have recommended people.they always get me right in.
Knowing nothing about cars, my sister and I feel totally confident coming in here. Peace of mind, knowing we’re not going to get taken advantage of. We love Mike and his team. Always SO friendly and helpful... could not be more happy with their service, time after time. Even at their busiest they make sure of excellent customer service for each of person :) :)
I called ahead and set up an appointment for the following day to have them look at my car after the check engine light came on. The next day they didnt seem to have a clue I was coming and told me theyd try to squeeze me in. The guy behind the counter tells me its $120 just to run the diagnostic on the check engine light. Wont even look at the car or give an estimate without charging me $120 first. I told him I already had the code and he insisted that he had to run the code himself. Again I said Auto Zone reads check engine lights and gives you a print out of the diagnostics for FREE.This is nothing but a scam. Find another mechanic to bring your car to.
Had a blown out tire, it was terrible! Came to Mr. Tire on a Saturday (thankfully they are open on the weekends, def a plus), dropped the car off for a tire change and all was done within 20 mins! Service was quick and pleasant, facility was very clean, prices are very reasonable and staff guys were great! Very friendly. Mind you I live in NY and was in the area and they came through! Highly recommended. Thanks again Mr. Tire!!
Great customer service! They are very professional and they listen to your concerns. Very reasonable pricing.
Great experience! I was able to walk in for a new tire and was helped right away. The manager was very friendly and was able to get me back on the road in no time. Highly recommend
Mr.Tire tire shop saved my family from a major tire blow out causing me to look at the tires I came in with ..I saw that the front driver side tire had a bubble that I could not see but I heard it hissing . This condition and decision saved my life and I am great ful of there 0 interest on selected tires...I purchased 4 new tires at 40,000 miles with free tire protection. Thanks again Mr. Tires....
After feeling defeated with other car service places, I finally feel like I’m in the right place, and that people are not trying to swindle me. Very straight forward, and the staff is very friendly. Mike Dagostino is consistently warm and jovial, and makes me feel like I’m in good hands. I had them put winter tires on my car last November and they did an amazing job. I made an appointment this morning for an oil change at 7:30 AM, and was done and dusted by 7:55. Fastest oil change I’ve ever had. I will definitely be coming back.
Very nice to work with the men here. Everyone is very pleasant and do their best to help. Thank you fellows. It is appreciated.
Johnathon & Mike are the best always very helpful! The only place i fully trust bringing my car. They never try and make me do other stuff on my car just very straight forward. Thank you guys
I want to thank everyone that worked on my vehicle. Also, a special thanks to Jonathan for great customer service. Great team work!
My experience here was great! Friendly staff, reasonable prices, quick service! They were letting me know what needed to be done on my car, not forcing me to get it today. I would definitely recommend this place to others!
Usually I go there and have spent on quite a few 4_500 dollars for various work even applied for a credit card to have my work never had a problem. One guy is very nice however the little bald guy that works in the Toms River one. I dont think he likes women. I said Id be like a oil change first of all didnt even acknowledge I was there. I went up to the counter of several minutes of being ignored. He said see all these cars they have appointments so we cant accommodate you. He didnt offer me an appointment for the next second this guy had an attitude and I give you guys a lot of business the other guy usually squeeze me on. This bald guy I dont think cares if you have customers especially women so I will close my drive card and go somewhere else for all my cars needs. Will not be coming back. Sorry lost a customer here.
Mike and Will are great and always take good care of my car, even in emergencies. As a loyal customer, I appreciate their willingness to help me. They are always honest with me. I get a fair price and quality work. Thanks guys!
Wonderful/reliable place to bring your vehicle. The first time they put new tires on my car and the prices were very reasonable. The second time I was not charged at all!! They found the source { a rock) that was making a scraping noise when I drove. Mr. TIre is the place to go!!
I have used Mr. Tire in Toms River for more than a decade. They have always provided me excellent service for tires and auto maintenance and have never let me down with my last 3 cars! The manager is awesome and always works with me to get me where I need to be as soon as possible. Prices are great vs. competition and dealership!
I have to say that Mr. Tire has been the best auto mechanic that Ive ever been too. My car wasnt starting a few days after my brother in law changed my battery. I was assuming then it was my alternator. They tested everything out and turns out my brother in law just didnt tighten the battery enough. They were super fast checking it out then didnt charge me for looking at it. I will definitely come back with any other issues and 100% recommend them to everyone I know! They are amazing!!
Mike and the guys are awesome. I’ve been bringing my car here for 4 years now and would highly recommend for any service. They’re honest and trustworthy and reasonably priced.
I want to commend Mr. Tire on route 166 with trustworthy service!!! A mechanic in Freehold was going to rip me off for brakes and rotors he said I needed the latest by January. Mr. Tire honestly said I have 8 mil on the front pads and 7 mil on the back. They said 10 mil are new brakes!!! I will bring back my vehicle in a heartbeat for all my auto needs due to the trustworthy service they provided!!!
Always a great place
Michael and the entire staff at Mr. Tire Toms River have always been friendly and so very helpful with my car needs!! Service is always fast, reliable and they have extremely reasonable rates! Would highly recommend.
Great store!! Absolutely amazing service and and fantastic staff. John the manager was a great guy and helped out perfectly. Well deserved 5 stars
Was in the market for new tires. Mavis Tire had me waiting 2 hours after my appointment date and gave me a run around I grabbed my key and left. I called Mr tire and spoke with Mike and he got my hard to find tire size the same day for me . He went above and beyond my expectations . I was in and out in 20 Mins with New tires installed and on my way home! He knew my frustration and made sure I was well taken care of. I can not express enough how great it felt not to get a sales pitch or lied to or leaving with a uncertain feeling. I highly recommend The Mr Tire location in Toms river .
Jonathan and Mike were very professional and helpful today. I have not had a bad experience at Mr. Tire and often recommend this location to my buddies. When Jonathan goes over my service needs I always feel comfortable and confident that I’m getting my money’s worth.
Excellent experience! Simple problem of a leaky valve stem, and in return received a simple and quick solution. In and out in 15 minutes. Thanks again.
It is great to have a place you can trust to service you car. Mike and his team always deliver as promised and stand behind their work. They are good at explaining the work they will be performing and take the time to answer questions. It is rare for me to write a review-- however I know how important it is to have someone you trust when it comes to your car and I am glad I have found that.
Im a business owner in Toms River,and get 100 percent service,each and every time I bring in a vehicle in,Im treated with respect and courtesy,a true pleasure to deal with Mike and his crew, keep up the great work
Great customer service. Mike and Jonathan are great. Highly recommended for their honesty.
I have just changed the rating from 4 stars to 5. Because you replied appreciating my review....that means that you guys care....Thank You for your service. Highly recommended.
Great service! Thanks!
Great service overall. Mike was very helpful. Would definitely recommend.
What a great place and great people. They always take care of me and are very affordable.
Really love going there. Great experience! Friendly people with quick service
Nice shop. Friendly service. Done quickly. Good price. Rides great. Thumbs up. Try it!