My wife and I had the best 1st car buying experience ever, thanks to Maria Gonzalez. From start to finish we had her undivided attention.Absolutely FABULOUS experience! The approval process was super easy and straightforward. Maria and her team are definitely the ones to come see to make your car buying experience AWESOME!!! Our future purchases will always be with MARIA π
The salesmen were very helpful throughout my entire purchase. I was a bit nervous at first but they help eased the situation. I really appreciate them. One of the best purchases Ive ever made and was comfortable with.
I receive consistently good service on all of my GM vehicles at Parkway Chevrolet. Scheduling service is easy and I have never been disappointed in the quality of work. I dont even consider getting service anywhere else. Well done, Parkway!
The worst service department in the nation. They couldnt align a two wheel bike if their life depended on it. I purchased a brand new 2500 few months back. Bought the truck site unseen straight off the truck. Anyways started to drive my truck and it pulled to the right. I would have to hold the steering wheel off center to the left to keep it straight, From 2000 miles to 10000 miles took it in 3 times, which they said they aligned it twice. They even went to go as far as saying my tires are causing the pull. Never could fix it. My service advisor Dave Ramsey was a nice guy, but didnt show to much help. He even referred me to calling the 1800 number. Then a person by the name of Harrison from the dealership called me about following up on my truck since the purchase. I expressed my concern about the service department. He said he would get back to me after talking to the manager. No call back and not one manager ever contacted me to talk about the issue. I ended up taking my truck to Beck and Masten North. They fixed it on the first shot. I did have to pay out of pocket for the alignment. Overall the truck is absolutely perfect and I love it, couldnt expect anything better, I love the truck, Parkway did me right on the truck purchase. BUT I would not take your vehicle to their service department. Most BUSTED service department.
Service team was amazing. Everything was done quickly and back on the road. Best service experience. Louis was responsive and took time to explain the bill. In total I was without my car for less than half a day combined from diagnosis and fixing the part! Great job!
I have purchased two vehicles from Parkway Chevrolet and wouldnβt go anywhere else to purchase the next one! Both experiences here have exceeded my expectations thanks to Clinton Chandler! Clinton provided top notch customer service and went out of his way to get me in the car I wanted. He made the entire process from start to finish a breeze & had me out in under an hour! Extremely pleased with my purchase! Thanks again, Clinton!
Besides being expensive, I cant stand when the final words from the Service Manager to me are you will receive an email asking about your service experience, I would appreciated it if you let them know it was excellent Well pal, not any more. I will be looking for an independent to handle my service needs in the future.
Ashley Ewer is always very helpful and knowledgeable with all my needs for my vehicle. She always greets me with a smile. A smile goes a long way.
I have bought two trucks here, and several from other dealers before. I can tell you that both of my experiences Here we are second to none. They have excellent customer service here and treat people the way that they should be treated as customers. Ask for Harrison Kumi. He is a delightful human being. A straight shooter, and nice guy. But even better, he does what it takes to get you the deal you need.
Ryan Miller is outstanding, and is an outstanding salesman. He called me when he found I had to get my car that he sold me worked on from the other dealership he doesnβt even work at anymore just to try to save me money to see if there was anything he could do! He goes above and beyond in everything he does, and is a good and honest guy! Parkway Chevrolet is extremely lucky and fortunate to have him now!
Raj and Andrew were excellent at helping us get a truck. They took the time and had the patience with our questions in the purchase of a truck. We are now proud owners of a 2018 Chevrolet Colorado. Thanks so much for everything.
I received fast, courteous, thorough service from Mike Sanchez and Parkway Chevrolet, as I am delighted to expect when having my truck serviced at Parkway. I have had my truck for 10 years, purchased it there and continue to have all service done there. I think that says it all!! A VERY SATISFIED CUSTOMER OF PARKWAY CHEVROLET!!
Parkway Chevrolet was a very quick and easy car buying experience. Everyone there was friendly and easy to work with. Rod White especially went out of his way to make sure I had everything I wanted, and he went above and beyond what I expected. Heβs a great salesman to work with and an asset to Parkway Chevy.
A huge thanks to Maria for helping me out on choosing the right vehicle that wasnβt above my budget. I was a little nervous at first due to the fact that I was a first time buyer. But she was helpful and patient from the start. Will definitely be coming back in the future.
First off Robin the gentleman that helped my wife and I was absolutely top notice! I mean a real pro, he navigated and facilitated our warranty repair with expert advice and service! Not only was he honest and transparent, I truly feel like he went above and beyond to get my wife vehicle repaired and back to us as fast as possible. Truly exemplary service provided by Robin at Parkway Chevrolet.
Parkway was great. Especially Mr. Rod White. Mr. White went out of his way to make sure I had everything I needed and wanted with my new vehicle. Everyone at Parkway was friendly and always ready to help out. Overall it was a great car buying experience and I look forward to doing more business with Parkway in the future.
My salesman, Riley, was amazing during the entire process of purchasing a C8. From deposit to delivery, he kept me informed and answered all my questions. Riley is super professional and knowledgeable about the new C8s. What an amazing representative of Parkway Chevrolet. Ill definitely purchase another car from Chevrolet again based on the experience I had during this transaction.
I would like to give a big shout out to Rod White, the salesman that worked with us on our new truck. He was down to earth, honest and pleasant to do business with. I am not one that likes dealing with salesman that try to push you into buying. It was definitely a relaxing experience. Thanks Rod, we enjoy our new colorado π
I would definitely recommend this dealership, the salesman Hipolito Isidro and the finance manager Whitney. They are great.!! I received a great service and I am quite pleased with my purchase. The team went above and beyond to make sure the transaction went smoothly. This was such a great experienceβthank you, Parkway Chevrolet team!
Always does a great job!! Staff is very professional and polite.
Raj, you were Excellent in every way! Details about our car, how to operate all functions and you were a wonderful salesman and now friend! Thank you for all your guidance in changing our seats and buying accessories for our cut Equinox! Barbara and Phil
Another fine dealership! I came to pitch my services on photos and videos for their inventory and everyone was so nice to me. Forbes Durdin, Keep it up !
Just bought a Chevy Silverado 2021 and thank you HipΓ³lito for your help!! It only took 3 hours and we were out of here with the truck and I do recommend this dealer really helpful and nice people.
I had an excellent experience with my salesman Mr. Roderick White. Not only was he professional but also he was extremely knowledgeable of the specs of the vehicle. Additionally, he made several follow up calls to see if I had any questions. Kuddos to Mr. White for taking care of his customers.
Bill was able to get my wifeβs car in and get the problem fixed quickly without putting us out of a vehicle for the Whole day. Keep up the great work.
First off I love Chevy, but out of all the dealerships Iβve been too Parkway is by far the most pleasant experience Iβve had. Hipolito was super helpful, but not over bearing. I had come in two weeks prior to my purchase, and he made sure to keep me updated on new inventory. Withney the GM made sure to get me the best deal possible, and Rod made sure to clearly explain all financial questions.
Zion sold me my first car! He is amazing! Totally recommend to go with him. General Manager Whitney helped me out too. Great environment! Great experience!
Used Scrubway station for State inspection. Tech marked on my paperwork that there is an issue with carbon build-up -but nobody mentioned it to me. So, not happy about that.Other than than that, basic service,no issue. Process was quick.
Shawn babineaux was wonderful. I was literally in and out. My experiences with dealerships havent been so great till today.Im super pleased with Robert the finance manager. Super respectful and understood that life happens when my credit came back not so great.Thanks guys for getting me in a vehicle and right at the price point I wanted.
I came over to Parkway after a disheartening experience from another local dealership. From the instant Heather (Internet Sales) greeted me, I noticed a positive vibe! She initiated the deal and partnered with Clinton (Pre-owned Sales) to find me the right truck for my budget and needs. Clinton was genuine and knowledgeable with a humble and professional attitude. After locating and test driving the right vehicle, Rod in Finance sealed the deal with a seamless process and very easy going and relaxed demeanor. Clinton made sure the vehicle was tip-top in EVERY way when they ran it through service prior to delivery and made sure I was thoroughly taken care of. Overall, I will be recommending Parkway Chevrolet to family and friends and they are now my primary dealership when it comes to my familys vehicles for purchase and service. Way to go, Parkway Family, 110% β.
Mr. Lee was very helpful getting my family into a new and reliable car. He was able to assist my wife and I by getting us the best deal possible at a very affordable price.
Thank you Parkway Chevrolet! I am so happy with my purchase. Riley Piper was the salesman that helped me out today. He was very informative and answered all of my questions. He made me feel very comfortable. Hes extremely friendly and has a great personality!Spencer Doussan was my financial manager for my purchase. He made the process SO easy and was very patient with me as this was my first car purchase. He made me very comfortable and answered every question I had. He is extremely knowledgeable, had all the answers, and was very professional. Thank you so much!
I went for an oil change & tire rotation, Ashley helped me out, & she was awesome. I always ask for her, she always does an outstanding job!!! Also I was only there maybe an hour if that. Great Experience!!!
Santiago made my car shopping experience PHENOMENAL! I came out with a brand new car in a short amount of time compared to my previous car buying experiences. He got me the exact car and color that I wanted at a great deal! I highly recommend him as he made everything easy and effortless.
I had an excellent car buying experience today with Lee -Big Lee- Spiller today at Parkway Chevrolet. Honest, straight forward salesman that gets the job done quick. I was in and out in under two hours.
CB is amazingly customer driven. Could not have been in better hands. Great communication and urgency in completing the work. The mechanic team went above and beyond to exceed my expectations. CB is a keeper, please recognize the valuable asset he contributes Parkway! Need service I will ask for CB.
I had an amazing experience with Chase Reid and Mr Whitney Babineaux. I appreciate their amazing service. They put me in my dream car. I am forever grateful and will always buy my car from Parkway.
Mike was awesome took care of my car needs. Great Customer Service!
We had such a great experience getting the car we wanted, our car salesman Dalton was an amazing help and made the process very smooth and easy.
Mike Sanchez gave us a great experience. Very helpful going through as many options available to help us get our vehicle repaired. Quick, knowledgeable, honest service tech.
The dealership (Riley- salesperson) kept me informed throughout my wait for production on my 2021 Corvette, and everything went smooth. Thank you so much, I love my car!
Just picked up my daughters 2013 Chevy Volt. CB and Mike are a great team. My daughter was about to head back to school in Austin when her car began to overheat. CB got the parts shipped overnight and Mike got the vehicle up and running on the same day. She was able to leave on time to start the trimester. Job well done gentlemen. Well done!
Another great experience! Hunter was great to work with. He was quick, understanding of my situation, timeframe, extremely knowledgeable and very respectful. I will definitely be back and recommend yβall asking for Hunter! Thank you Hunter and thank you Parkway for yet another easy car buying experience!
Excellent experience. Fastest car sale weve ever had. Refreshing actually. It was straightforward and seemless. Ray was super knowledgeable and helpful. Sales Manager was super cool too.. Well definitely go back for our next vehicle purchase!
Chris Donald was very helpful reviewing Parkwayβs current inventory and going over finance options. Even though I decided to wait, hes definitely gonna be my salesman.
I was impressed a couple of years ago when I had some recall work done on my HHR. That is the reason I returned to purchase a new car. I once again was impressed by the friendliness, knowledge and professionalism. Brandon Sinegal, my salesman, was a delight and truly listened to my wants and needs.
Good people at Parkway Chevrolet they helped me and my wife with purchase on two vehicles and I am happy on the way they took time to find the best deal for us in the future we will go there again thanks.
Big Lee was great to work with. He was very understanding of our concerns regarding making such a large purchase (for us) and took his time to answer our questions and ensure we were comfortable in moving forward, despite knowing that our Tahoe would likely have not lasted the weekend on the showroom floor before someone else bought it. I felt like I left the dealership with both a new car and a new friend.
It was great David in the service dept really helped me get my car back in a timely manner.
If you are looking to buy a new or used car. Please ask for Ray or Corey. These 2 guys are awesome!!! They definitely took care of us!!! I would give 10 stars if I could!!!!
Daniel Hernandez was my service consultant and did an awesome job from start to finish. I was greeted as soon as I got there and provided updates throughout the repair. Daniel also commented that I would be needing new tires soon so we discussed that while I was there and I will be calling him in the next month or so to get that set up. He was friendly and enthusiastic and I got his card and will be calling him whenever I need something in the future.
Found the truck I wanted using Autotrader and sent in a request for more information on it that night. Bob Hodge contacted me the next day, and got things rolling. I work out of town, and he worked with me with no hesitation. I walked in and out with the truck I had been wanting. Want to give a special shout to Bob Hodge and Spencer in financing for taking care of me. Look forward to making future purchases with you guys!
Want to thank Maria Gonzalez for helping our family choose my sons 1st big boy purchaseβ¦she answered all our questions and was very patient with us. She went the extra mile to help us walk out of there satisfied with our purchase. Definitely recommend Parkway Chevrolet Tomball, Maria and her team are A+
Terry @ Parkway Chevrolet in Tomball is the absolute best! She and Robert were so personable that the whole car salesman vibe was absent from my experience and I loved it! I wasnt rushed, my questions were answered, solutions were given, and the morale of the business atmosphere was comfortable and without pressure. Ill definitely refer business to this fantastic team!! Thank you Terry and Robert!
Service manager was efficient. Service manager listened and catered the repairs and service to my individual situation. Excellent customer service. Thank you.
I recently purchased a 2021 Chevy Silverado Work Truck. I had two sales representatives, David Croft and Chad Godwin, that assisted me with the sale. Both were very knowledgeable and were ready to assist me in any way. I test drove the vehicle with Chad and he answered all of my questions. David was the primary sales person that I negotiated with. There was no pressure to purchase I knew what I wanted and what I wanted to pay. I got a great price for my trade in to boot. When you go there ask for either of these guys to help you out you wonβt be disappointed.Adrea in the additional parts, upgrades and accessories was also very helpful. Finally Rod in the finance department was fast and efficient. I believe I got there at noon and was out with my new truck by 5 pm. A week after the sale Dave and Chad called me to see how the truck was doing and if was still satisfied with the purchase and if I needed anything else. Go see these guys you wonβt be disappointed.
Just bought my first 2021 Chevrolet truck, I have to say that my experience with the Dealership was GREAT!!!!! My salesman Wesley Roberts was Wonderful !!!!!! Thank you for making this purchase an enjoyable time for me.
Chevy is the best!! On April 13th I purchased a 2019 Chevy Equinox. My saleswoman Maria did an outstanding job with helping me narrow down my choices. From beginning to closing Maria was there. I couldnt have asked for a better saleswoman. Even after the transaction Maria called to follow up. She was extremely detailed and knowledgeable about my car. She took the time to go over each feature in my vehicle and made sure I drive off feeling confident. If youre looking to purchase I strongly recommend working with Marie. Shes the best!!
Ray Kirkland, awesome. Went the extra mile to make sure that I got what I wanted. Overall a great experience. I am very pleased with the deal and would recommend him to anyone looking for a vehicle. 5 stars.
Zion is the man got me my new truck that is so amazing everything was smooth and amazing work definitely happy with my purchase.
Maria Gonzales was very helpful and my sister Jennifer and I had a very great experience with the purchase of her 2021 Chevy Silverado. I would recommend her to anyone looking for a vehicle! She made sure they took care of us and we got what we wanted! Very informative and caring, we didnβt feel pressed into making a purchase and we left very happy. Maria Gonzales keep up the good work you are destined for great things!
Dave Ramsey of Parkway Chevrolets service department was outstanding. Professional, courteous and knowledgeable. He even walked me to my truck in the rain when I came to pick it up.
Every part of my experience with Parkway was excellent. I began inquiring with their on line rep Heather who was extremely polite and helpful. When we got to the dealership, Lee could not have been better. He made our car buying experience painless and enjoyable. I will definitely recommend Parkway & Heather and Lee to my friends. Also shout out to Christopher & Robert who were helpful throughout the entire purchase.Liz Wortham
I went to Parkway Chevrolet to trade in my Nissan pathfinder that I have purchased from there not too long ago. My sales consultant was Ray Kirkland. I had a very good experience with him. He asked a lot of good questions and made sure that he was going to find the car that I wanted. He did ask about what features I wanted in my car which I was not asked before when I purchased my previous car. At the end he made everything happen stayed in my budget got me the car wanted I was very pleased. Thank you
Worst dealership to go to micheal richey the manger of this place called me and asked why I didnβt want to take (the deal ) they where offering and then started to curse me out on the phone when I told him I made up my mind to go find a different place that is willing to help .. I actually had the 10,000$ to put down but was saving just in case something happened and couldnβt make a payment later on but he just wasnβt having. He was throwing a fit over the phone I even told the sales person Maria i was going to come back later and get all the money.. but now that i had that interaction with him I will not be coming back worst customer service Iβve ever experienced
I have to say, I was extremely disappointed with the way your dealership handles business.I have a used truck for sale that one of your sales people, Dara Lewis, reached out to me about and I made appointment to meet her today. When I arrived, she wasnt there, but instead, referred to a gentleman named Manuel, who told me Dara was unavailable and would be dealing with him any way. After wasting half an hour of my time playing car dealership waiting games, Manuel comes back and tells me the best he can do was 20% less than what Dara had said would be your minimum offer over our multiple phone calls.Knowing the value of the vehicle prior to selling, I asked Dara if the initial offer was the best they could do. I was assured that would be the minimum and would probably go up a bit. When I asked Manuel why such a great difference, his simple reply was, they hadnt seen the vehicle. What Manuel didnt know was that I had already emailed over 25 pics of the vehicle inside and out with great detail, including a copy of the Carfax and KBB appraisal.By nature, I hate car dealerships. In my experience, most car salesmen are lecherous sycophants that would sell their own mother for a buck. The only person to change my mind is a fleet salesman at Parkway by the name of Jim Finley. Out company has done business with Jim for 16 years, including our fleet, service, and maintenance business with Parkway. In the service department, Michael Sanchez is a jewel.To be honest, having experienced the bait and switch tactics just to get you in the door has me greatly questioning the value of a continued relationship. If this is how you treat a long term customer who gives you all of their business, how do you treat the average guy off the street? I will definitely be sharing my experience and story with everyone in my professional (Im in the commercial contracting business) and charitable endeavors (Im on the board of three charities with over 1,000 supporting members) and on all my multimedia platforms.
Purchased 2021 Tahoe on June 12, 2021 and we love it. So happy with space and smooth. Our dealer had been really great to us. His patience and kind. His name is Hipolito Isidro. I would recommend you to him. Very friendly. Many thanks to Hipo!
Great experience. Everything was done in a timely manner and good communication
Just recently purchased my z71 from Mr. Hodge and I cant stress enough how much they worked with me and how it was a straight shot with no hassle. I appreciate it parkway family. Give that man a raise!
Ray Kirkland. Excellent car sales person he treated us with respect, and he was very professional in his mannerism. I will recommend others to come see Ray AKA Car Father!!!
I had a great experience with Shawn and Whitney Babineaux at Parkway Chevrolet. They made my car buying experience as easy as possible. They answered all my questions and worked with me to get the best deal possible on my Chevy blazer. I definitely recommend anyone looking for a new car to stop by. 5 star service!
Worked with Joe Miller and Matt Seals, both were very professional. Kept me updated across the whole repair and made it a very comfortable experience
Professional and knowledgeable, yet comforting and friendly. Great teamwork and awesome communication between employees. Definitely recommending.
David Trammell was phenomenal to work with! We came in just to look around and see what was out there and David helped get my mom into a new car that same day! It was the easiest process ever! David and Spencer treated my mother and I so wonderfully! Great service!
I bought a car today and Wesley roberts was my seals man, it was a wonderful visit he will help you find the right car for you. He is so down to earth we were in and out in no time.
Mr Daniel Hernandez took care of me and was extremely helpful and professional. One of the more pleasant experiences Iβve had with Parkway especially given the fact I had to have a transmission replaced.
Everyone was very nice and straight forward. The financials made sure to explain all coverages and helped figure what you needed. Cosmetics made sure to help point out the best products for you. Salesman very informative to make sure you got the best deal for what you want for your money.
Excellent attention. The sales person HipΓ³lito and the Manager Withney were amazing!!! They do their best to help me and now I am driving a new Trax 2021. Good bless them!!!! π― recommend π
Thanks to Harrison Kumi for making my purchase a great experience. There is nothing worse than being nervous about buying a new car...he made me laugh, put me to ease! Will buy here forever!
Ashley Ewer explained what work was to be performed and had my rental ready when I did drop off my truck the very next day. I was kept informed during the complete process by either phone calls or text messages from Ashley. Ashley made this experience a fun and enjoyable time for me. Miss Ashley Ewer is definitely an asset to your organization. I wont hesitate to return to her for all my future maintenance requirements Rick Brubeck
Oil change is always great. Although we had an appointment it still took 1.5 hours to complete.Almost got run over twice by psycho driver at scrubway in red blazer that crashed into the vacuum station.They always give me a coupon for $6 scrubway basic wash but because I have a dually they never honor the coupon.
When I pulled into the service garage, no one greeted me for a long while. One service manager was doing nothing just staring at me and another younger one was on his cell phone texting or browsing and never looked up. Finally I went into their office and said hello, nice to meet you how can I get help. Response was someone will be with you soon. Several others walked by me and didnβt even acknowledge I was standing there.
The process was absolutely seamless. Bob Hodge did a great job, communicated well, and took everything. I couldnt be more pleased. Thanks for making the process perfect.
Hard working people and they make sure you have every thing done before you leave
I had the absolute best buying experience at Parkway Chevrolet. I was immediately greeted by Ray Kirkland very warmly and he worked tirelessly from start to finish to get the deal that was right for me. As someone who manages several hotels, I have a very critical eye for customer service. Ray was a superstar. Go see him, get an excellent vehicle, and high quality service!
I had a great experience here at Parkway Chevrolet and would recommend them and my salesman Wesley to anyone and everyone!!
I really appreciate how efficient both of my visits were to order and purchase my C8. I placed my order with David Croft late last year. Last Friday Riley Piper handled my purchase and got me into Finance quickly to complete the sale. I was in and out of the dealership in under 2 hours. I am extremely satisfied with my experience and look forward to continue doing business with Parkway Chevrolet.
Raymond was an excellent salesman. He adjusted with our situation and found us a car that would meet our family needs. His determination and efforts helped us get out of the situation that we were currently in. His knowledge of the industry and the way he presented himself made the whole experience a lot smoother than expected . Of course there are hiccups in the process that out of his control, but he stayed in the path and was a man of his word. He said he would try everything possible to get the deal done and leave no stone un turned. I would highly recommend anybody looking for a vehicle to go see Raymond.
Mike Sanchez was very helpful and great customer service.
Thank you very much to Santiago and Ruben for making our first purchase smooth. Very professional staff. Would completely recommend stopping by if in search of a vehicle.
This has turned into a very bad experience. My wife and I purchased a vehicle there back in April and we purchased some extra warranties through Rob Martinez in Finance. Two weeks later I went in and signed a form removing those warranties and maintenance package while leaving only my GAP insurance. I was told by Rob that the ampunt of these ($6,000) would be deducting from the financed amount. I checked back in at the end of May and was told it would take 2 months. It has now been 3 months with no change to my financed amount and Im thinking I was lied to and Im fed up.ImUpdate: The dealership reached out and this issue has been resolved. I appreciate them making this right.
I had worked with Riley Piper for months to purchase a 2021 Corvette. It was on back order from the COVID pandemic and the factory was playing catchup. But Riley worked with me constantly to update me on the status. He showed the best care. When I received the car, Riley walked me through all of the car functions and features. I know other salesmen do that, but Riley was very careful to cover all of the features including special features that I would have had to read about to know they were there.
Recently purchased a certified pre-owned car and had a very pleasant experience. Our sales representative Terry was incredibly helpful and courteous. She listened to all of our wants and needs and got us into the perfect vehicle. The process was both efficient and thorough - I highly recommend purchasing a car here and we will be back with our business.
The advisor showed me a new air filter that was orange along side my supposedly old air filter which was filthy, had leaves on it and was the incorrect one. It was not even the same size. I said no. When I got home I looked to make sure the filter I had put in there the week before was still there. It was and there was zero evidence that the filter compartment was even opened. You attempted to steal my money.
Excellent service! No complaints. Robin Tichenor at Parkway took very good care of me and my vehicle.
Shawn Babineaux was really Great... They had one 2021 Tahoe Z71 left and he made sure I was there too pick it up first.... Thank you so much, you are the best... I will recommend you too all my friends and family
Mike Hernandez was amazing. He helped us so much.
We just bought a car today and Wesley is the best! Super easy and quick to work with!!