Deion was great. He took the time to learn what I needed in a car and laid out all of my options for me. The finance team was great too. Had my paperwork ready and was able to get in and out fast. Great experience overall. Would recommend Beck and Masten Kia.

Eric and the crew were the best. Hands down the easiest and nicest staff I’ve ever worked with. Eric was clear, honest, and prompt with helping me get my recall issue resolved and the rental car taken care of. Thanks again!

This place is nothing less than GREAT!!!! Domitri and Rich are the absolute best in the whole wide world!!! This place helped me when others told me no and really wasn’t interested in helping me. Not only did they help me get a new car but they helped me get a BRAND NEW car!!!! The staff is great and the vibe is even better….if you’re looking for a new car go to them they will definitely get you rolling!!!!

This place is terrific!!! Never have I been to a dealership where everybody was great from the receptionist to the finance department. This place was so friendly until the other customers were friendly. I would recommend this place to anyone who wants to buy good vehicle at a good price. Thanks Beck and Masten Kia especially my salesman and finance rep

My purpose in visiting Beck & Masten was for my Kia to receive an oil change. I was there on time and my service coordinator was there ready to assist. They had me in and out within an hour. I was very pleased with the service I received. Thanks B & M!

Eric in service was absolutely wonderful to us. We had to have my sons engine replaced, and Eric was in constant contact to keep us up to date. He even managed to get the engine in and replaced in half the time that we were originally quoted. His professionalism and dedication to customer service are what we need more of.

I brought in my car to get a new battery without an appointment last week. They got the battery installed in a reasonable amount of time and also addressed a recall issue. I was very pleased and had my car back in good working order before the weekend!

Great customer service. The service techs were friendly and very helpful. They even took me earlier than my appointment time. I was in and out in no time at all. I will definitely go back.

I had the smoothest vehicle purchase ever!!! Candice was especially amazing. She made the process quick & handle the paperwork before I got to the dealership. Once there I just had to go over my documents & sign. Everyone was so nice, friendly, thorough, & professional! She even went the extra mile to explain the features of my vehicle. I want to the everyone there for making me feel welcomed & making it a smooth & friendly process, especially Candice. I highly recommend this dealership.

Candace was the ABSOLUTE BEST to buy a car from!!! When I went to the Beck and Masten dealership that hot morning, I had EVERY intention of leaving if they did not have the car I wanted. However, when I met Candace, her beautiful personality COMPELLED me to stay for a minute. They got the EXACT car I wanted about 5 days later. I was in and out of the dealership in about an HOUR with my new car!! CANDACE . . . Ask for Candace!

Had a great experience yesterday with Beck & Masten Kia. Carlos Barrera was great! Wasn’t pushy but was still informative and helpful. He made the whole process smooth and headache free! Thank you Carlos for helping me get my new ride!

This was the first maintenance I’ve done since buying my 2020 Kia Soul and was looking for a dealership that could handle not only the maintenance but also any warranty issues that can come up.My service advisor Eric Scneider was amazing from his demeanor to his clarity on what all is being done (and timeline). I hope to continue and do business with this dealership moving forward.

The Customer Service at Beck & Masten Kia cant be beat!Laura Ruiz is awesome! Very professional in providing EXCELLENT custom service. Top Shelf in every way!!!Special thanks to the GM Izzy, and the rest of the crew for making things happen.I truly appreciate you guys!Thanks againDerrick Rashad Beach

Finally, a car dealership with a real expert Adviser! Eric Schneider is a Mechanics mechanic. Hes very knowledgeable, explains complex technical issues in a way you can understand, and offers the best long term solutions that keep you rolling.1st time going there,...excellent customer experience.

Matt from service department is excellent. He’s very knowledgeable with the Kia products.

Best service at a dealership I have ever had, they went above and beyond!

I met the most friendly staff at Beck and Masten! Angie in automotive / repair is amazing. Antonios and Laura car sales are top of the line. Brad in finance is the best. These 4 people made my experience the best ever.

Service department is a bad joke. I brought my Kia Stinger in and they fixed non of the problems. Basically told me to get another Stinger instead of fixing very simple problems.

Called at 11 oclock in the morning to see about getting my oil changed, they told me to just bring the car on by and they would get it done today. Ed was super professional super fast and super nice. They called me back within 2 hours to tell me that my oil change had been done I definitely for sure well come back there more often to service my car.

Took my 2021 Telluride in for its first oil change/check up. Eric S., the service consultant was very friendly and welcoming. The service department customer waiting area was clean and bright. Overall, Beck & Masten Kia in Tomball made a very good first impression on me.

Went in to discuss a trade-in and purchase of a 2022 Kia Carnival. Our sales associate, Candace Worsham, was amazing, and she exceeded our expectations. I am from Louisiana and am used to hometown, southern charm, which Candace delivered! She made us feel very welcomed. She went over every detail of our new vehicle more than once, answered most of our questions on the spot. If she didnt know the answers, she made it a point to ask someone else who knew, again, making sure all of questions were addressed. The process went smooth for both our trade-in and purchase of our new vehicle. Also, there are many purchase incentives we received for purchasing through this dealership. Seriously, we would rate this dealership 10 stars if we could. We are very pleased. Thanks Beck & Masten Kia!

My trunk broke right before the weekend. And I had a trip planned the next day. I called Kia and the first person I spoke to didn’t ask any questions or try to learn what was going on and just told me there were no appointments until July 5th. It was June 25. I could not wait 9 days to get my trunk fixed. I went to another institution the next day and they quoted me an insane amount to have it fixed. Before agreeing I decided to call Kia one more time and Matt Hahn answered (He has been helping me since I purchased my car I believe which is almost 5 years) I told him what was going on and he informed me I had a warranty still and that fixing my trunk was covered. He also told me that he could get my car in that day and have it fixed within an hour. My car was fixed before lunch time. It was amazing, he is amazing, the mechanics are amazing. They saved me a lot of time and money. Matt is the absolute best and I could never thank him enough for all he does!!!

This is my very first car! And me and my mom have been trying to find a car for the longest and we called about the Kia Soul at this location and the salesperson that helped on the phone and with my whole experience is Carlos!! Very nice and understanding helped me with getting the car and helped with all the features and such best dealership by far!

This was my first time at Beck and Masten. Got my 2017 Kia Optima serviced. My service advisor was Eric, who was very helpful. I usually have my car serviced at closer garages to where I live. However, I will not hesitate to take my Optima back to Eric / Beck & Masten.

Matthew from service department is the best. I have been had services from many other locations, but I only go to this place because of Matthew. He knows exactly how to take care of services, suggest best options for customers, not like other people (they always try to rip you off, suggest unnecessary services). My next car was going to be different brand, but if KIA has employees like Matthew in all locations, I will consider to buy KIA again.

I was trying to get service on a friends car and was given excellent service! They worked it in on the same day even though they were already booked up. Matt was extremely helpful.

Don’t mind to drive from Houston to Tomball to get the kind of service I get at Beck and Masten Kia! Employees are very professional and courteous. I m very thankful for employees like Matt and Patrick that go beyond and above to fix any issue with my car as soon as possible. Thanks so much for your awesome service!!!

I went in to get my car appraised to think about trading in. James helped me out and made everything so quick and genuine! Im also in sales so I appreciated the no BS when it came to what I was looking for. I ended up purchasing same day. Amazing customer service and I didnt spend my whole day there which I appreciate.Will, the financial manager was also do helpful and welcoming.Kia Tomball, you have a forever customer!

Came to get my K5 serviced and it took a good while. I was expecting and told that it would take about an hour but it really took two hours. I came it at 10am so I thought it would be a decent time but I guess not. Other than that a man named Matthew did help me out with some questions I had which was good. I plan to keep going to this location and hopefully it wont take as long.

I took my 2015 KIA Sorento in for pre-100K Mike warranty check up & to have an oil change, tune-up, throttle body service, valve clean, etc. last week. They took great care of me & seemed to check everything out. They replaced the rear hub assembly under warranty. They worked my appointment in & I expected it to take a few days which it did. My car is running great & the cost was as quoted months before.

Ive been using the Beck & Masten service dept for 9 years. The staff has always been professional, personable, HONEST, and welcoming. I absolutely recommend their service dept over any other Kia dealership.

They sent me countless videos and pictures all day or the vehicle I wanted only to show me in person a completely different vehicle than I was sent. Appraiser dirtied my floor mats and couldn’t put my car in reverse. Don’t bother with their own online appraisal because according to them “ it’s just to get people to come in” there is no honor and they will low ball you 1000’s below what that appraisal online is even though on the phone they will say the numbers are good. They also won’t match any other dealerships appraisals I have several. The appraisal gentleman didn’t even know what my car was and couldn’t even drive it. Don’t waste your time it’s a BIG scam.

Got my state inspection here. It was quick and easy!

Our daughter (a new driver) needed a car to commute cross town to UH so we wanted her to have a new, reliable car with latest important safety features. We came to test drive the Forte but ended up getting the Soul. Our sales rep TJ was very friendly and helpful. The negotiation went smoothly and the sale price was fair. I appreciate they did not try to take advantage of current situation by price gouging customers like a lot of other dealerships. Its been a month since the purchase and our daughter loves the car, considering she was adamantly against getting the Soul (preferred regular passenger car) at first. Thank you Beck & Masten and TJ for your fairness during this shortage!

This place was quick and efficient. They let us test drive the cars very soon after showing us quick details about the vehicles. We settled on a car pretty soon after we got there and the process was quick and easy. Will definitely keep coming here!

Will return here for all my auto service needs. Colton was attentive and knowledgeable. He had my issue repaired within 30 minutes!

Excellent service from Antonio Ruiz! Since we arrived the dealership he welcome us, showing us multiple options. Best price and favorite color, what he brought from another place in a couple of hours. I will visit this place for sure next time when I like to get a car.

I had the best experience. I called about a Recall notice I had received and referenced one a friend sent me an article about and Angie scheduled me right away. I took my 2014 Kia Soul in for the Recalls and they were able to do 3 out of 4 the first visit. Angie told me how long the part for the 4th one would take and called sooner than expected and scheduled me right away. They washed & detailed my car and did the Oil Changed I requested all in a fast, professional and couteous manner. No hard extra upsetting. Just awesome service!

Professional and took great care of me when buy my first vehicle. Ask for Derrick he will take great care of you.

Eric was amazing! He was easy to work with and took my issue seriously! He was prompt with getting me back in my vehicle!

We bought a Kia Sportage at this location and the team was really helpful. Prior to buying the car we shopped around but decided to buy here as the sales people were not pushy and allowed us to check out the car and test drive without hovering over us giving us the time and space to make our decision.

We are a local dealer and had run into an issue with a Kia that we had just sold. We had used what we consider a trusted and long time Radio/electronics repair shop for diagnosis and repair. He could not get it diagnosed and or repaired. We are in the SW side of Houston and the closest dealer stated that the vehicle would have to be dropped off and in 1 week they would get to it and diagnose, but no appoint could be set ahead of time, Vehicle had to be on their lot and they were 7 days minimum backed up. I called Beck and Masten Kia and although on the other side of town, gave me an appointment for the next day. We gave them some incorrect information on what we replaced and what we did not. After talking to the service manager they figured out the issue on their own and also gave me some leeway on the repair even though it was our fault for wrong information. They also offered advice on an option to save us $$, which meant a lot to us considering we had spent quite a bit on the repair. Great Service- Very Helpful-over and above what most Dealerships offer. Kevin T. Local Independant Dealer

Nice people very help full at the front desk. Great job

I called quite literally ALL Kia dealerships within a 50 miles radius. With Beck & Masten, I reached salesperson, Candace. She went above and beyond to get me in an upgraded car than what I even imagined and STILL managed to be within price range! When I called, Candace knew cars were just delivered so she put me on hold and walked outside to go check what exactly was in stock and within price range. Finding a car in stock was so difficult with the shortages and the customer service I received was immaculate! This was the first (and only) place that didnt make it just about the sale even when they couldve sold my car to the next person. Id give 10 stars if at all possible. Even the paperwork was a piece a cake. Loved the experience!

Today we looked at several makes and models of mid size SUVs and we walked away with the 2021 Kia Sorento! It was perfect for our growing family and the color was just what we were looking for!Aside from finding the perfect vehicle, we had the perfect salesman! Amir was very thorough and got us down to the price we needed to be. We are so happy that he met us out there! If you need a new suv, you can find him here!Amir, thank you so much for the rapid speed and attention to detail you showed today!

Amazingly fast and easy. Got the replacement part from the parts and service center for a great price. Can not be happier since I grew up thinking the dealership would take advantage of you and raise the prices

Customer service was really great!!! It is clean & they are really reliable. Whenever you go ask for eric to help you & colt to work on your vehicle!

I have had nothing less than stellar service here. When things go wrong they make it right and go above and beyond. Customer service is very much alive and thriving here. It is so refreshing to be treated as a valuable customer instead of a job that has to be done.

Ashely in parts/services was very kind & helpful. She made sure to keep me abreast of everything that was going on with my vehicle.My experiences at Kia of Tomball are always amazing. Everyone is so knowledgeable and friendly. Thanks 😊

I love the service department. We’ve bought three cars from them, and the staff is amazing. They have taken great care of us.

Carlos Barrera was extremely helpful and helped me a make a timely purchase. So easy, stress free, and very thorough! Best experience in the Houston area!!! Be sure to see Carlos for your next purchase!

My experience here is the worst Ive ever experienced at all car dealerships Ive ever been to. Brad is extremely condescending and unprofessional. I could not be more disappointed...

This was our first time here. From the minute we got out of the car all the way to the finance department, we were treated with kindness and respect. Everyone was so knowledgeable and answered all our questions. We never felt pressured to purchase. They worked with us until we were totally happy. I really was surprised that KIA has such beautiful cars. The warranty is amazing. Check them put before you buy. We were sold on another brand until we drove the KIA!!!

JAVIER IS THE BEST CAR SALESMAN! We asked him how much we wanted to pay monthly and he helped us get to that! He helped and made sure that we were good. The financing manger was very helpful. Overall i had an amazing time! Got the car of my dreams! Thank you javier!

Roy runs a great team over here. My issues were promptly addressed and Im happily back in my vehicle. Special thanks to Ashley and Matt.

Angie is the BEST Service Advisor I Have ever had . She is a TEN****plus~

I am a returning customer as well as my family members. I have never had a bad experience here! I recently went in to purchase a new vehicle after getting into an accident and I called up my preferred sales rep - James Carter. I told him what was going on and I told him exactly what I wanted. I went in and had no problems. I was not pressured into anything and got exactly what I wanted. I said I wanted a lower interest rate before with no down payment and that what I got. I highly recommend James Carter as he is very honest and tries to get you into what you want while meeting your needs! As far as the finance managers, they also get stuff done and want to get you the best deal they can. Sometimes that process can be long, but it is for good cause.

My recent car buying experience with Beck & Masten Kia was both pleasant and enjoyable. The customer service throughout the experience was what really stood out for me. Beginning with the Service department, Matt provided exceptional customer service. He was patient and thorough, especially when it involved being the “bearer of bad news” over the phone. Also, having the ability to speak directly to a mechanic in the shop, who then walked me out to my vehicle to explain the diagnostic process was greatly appreciated, especially considering the degree of analysis required to discover the root problem. Kudos to Matt and the entire Service department for their personal desire to make me feel taken care of the moment I walked through the door.Kevin and Laura in Sales then tirelessly showed me vehicles during a pandemic, while in cold weather trying to help meet my needs. Ending the process with Will in Finance was great, as well. He thoroughly explained my options, the process and warranty coverage.Each and every department went above and beyond to meet my needs both in-person and behind the scenes. I also have to mention the customer service representatives, who man the front desks with their kind and helpful service, along with the janitor’s not-stop cleaning due to the pandemic. I appreciate having had the opportunity to work with the great people at Beck and Masten Kia in Tomball during my recent vehicle purchase.

They were fast! Place was packed, very busy, but were able to get my recall in immediately with an appointment and out the door. Highly recommend.

Angie saved the day on this not so great experience. I dropped my car off for some very routine maintenance (alignment and oil change) and needed to make sure the tie rods were up to spec. I dropped my car off on a late Saturday morning and they did let me know then that my car wouldn’t likely be done till Monday. The service dept is closed on Sunday which no big deal because 2 days without my car I could survive. Well, Monday came and went with no communication so by EOD I started to call to get some info. No one answered and my messages were not returned. The same thing goes for Tuesday after many attempts at getting a hold of really anyone to give me some info on my car. By Wednesday, I was determined to get someone so I started calling very early in the day until I did get an actual person. That person transferred me to Angie who got on the ball with getting me some info. She was honest and let me know the technician assigned to my car was a bit overloaded so he had not even touched my car yet (thank goodness I kept calling!). Angie assigned it to another technician right away and I picked up my car at 4:30. Angie deserves 5 stars across the board! The experience I’m giving a 2 because if that technician had just communicated that he couldn’t get to my car soon they would’ve assigned it to someone else and I could’ve had my car by Monday. Instead, it sat there that whole time with no one even looking at it. The communication here could be a lot better!! Hi make me money doing deliveries and not having a car that long really set me back this month. Please do better about letting people know what is up with their cars.

Service dept completed the oil change in a reasonable amt of time, however the lady at the desk who is responsible to process the paperwork so the bill can be paid was busy talking to a friend and texting on her phone instead of doing her job. Needless to say I waited an extra half hour after my vechicle was out in the drive ready to go. Not happy about having to wait any longer than necessary to leave.

Came in to get a replacement key and they were very helpful with the process to obtain one.

Angie in service is great! Angie answered all my questions regarding repairs and was very honest about the time it would take to complete. She is always a big help. Picked up my van yesterday and drove it home so far I am pleased with repairs and maintenance work done.

This is the second time we purchased a car here and both times it was excellent customer service. None of their salesmen were ever pushy and everyone is super friendly and professional! Would give 100 stars if I could!

The folks have always been friendly and attentive. They even put some air in my daughters tire as she was headed back to school. Only four stars due to lack of communication while car was being serviced...I can understand things taking a bit longer than quoted, but an extra 1.5 hours for an oil change and tire rotation without a courtesy call was annoying! Just keep us in the loop when there are delays.

Matt was great. Very helpful and kept me updated on the progress of my service. Everyone was friendly.

Salesman was nice. However after five hours car last moment switch for one in transit 7 days later salesman was able to get us the one in stock. It was a trying experience but worked out in the end.

Eric in the service department was very professional and handled my issue with a blown motor expeditiously.

I have bought several cars previously from different dealerships in the area. However, Beck and Masten was so refreshing to work with! No haggling necessary. They got me in the car I wanted for the price I wanted. The salesman (Derrick) was very up front, knowledgeable and polite. Made the buying experience pleasant and easy.

The staff of Beck & Master Kia surpassed all of my expectations. Angelia, was extremely kind, courteous, and informative keeping me updated on the progress of my car while; addressing any concerns that I may have had. The technicians did an awesome job going above and beyond to ensure my vehicle was serviced properly at a reasonable price. I thoroughly recommend Beck & Master Kia.

After two weeks of looking at this car Amir was able to help me get right in and drive off the lot. Thanks again Amir your amazing!

Excellent Customer service greets customers as soon as you walk in listen to what customers are looking for and goes the extra mile to help their customers find what they need If you looking for a car ask for Laura and Joveth Ruiz they are the sales group that help me get in my brand new car they went the extra mile to help me get approved for my new car

Been to a few dealerships in my life. This one is great. Went in for a couple recall fixes on my 2012 Forte. Matthew explained everything well and gave accurate time tables and was accommodating to my schedule in managing the service request. The team members here in the service department are conscientious and provide quality work. My car is running very smoothly; Better than when I brought it in. Seating area was good. If you ever run outta seats just check out the showroom floor. Car seats are pretty comfortable as well 👍. I’m a Kia guy and we’re a Kia family and of the dealerships in the greater Houston area this is definitely the one to go to.

I am a return customer of Beck and Masten Kia. Everyone treats you like family! I live 45 minutes away but I only trust them to maintenance my vehicles because they get the job done and make sure their customers are happy! James Carter is the most amazing car salesman I have ever encountered! I’ll be in a Kia for a very long time!

Took my Optima Hybrid in for repairs(stopped at light, wouldn’t move, restart) was told initially fix would be out of pocket, Ashley my tech (no longer there) informs me parts under warranty will take few wks sets up rental (5star service so far) 3wks later new parts in but my vehicle still won’t start. New rep (Ashley quit) says part needed not under warranty, 2k plus, fine I agree to order the part, Kia tech support is working with them advising. 3 more wks of waiting part installed, car starts but still throwing codes. Few days later after 6 plus weeks and 2 repairs a “specialist” checks my vehicle and says it’s my wire harness a 6k fix, but don’t worry about the previous repairs we won’t charge you for that. Still waiting on dealership to respond back to Kia consumer services after 2wks. 9wks in I still have No vehicle.

First off, I love Kia vehicles!! I purchased my first two Kia vehicle from Joe Myers Kia (who I also recommend, Hung Pham in sales, tell him I sent you!). I would then take them in for service at Beck & Masten because they are closer to me. I have always received excellent service in the service department. The employees are friendly and helpful and great about answering questions. Yesterday I took my 2018 Kia Sportage in for an oil change. Angela was a great help and very nice to boot.While I was waiting for my service, I was contacted by the sales department regarding trading in and upgrading. I was planning on doing this later this year with the previously mentioned Hung, but decided to talk to Kevin Pruett here at B&M because why not? :) There was a lovely copper Sportage on the lot with an awesome sunroof. I originally was thinking to downgrade some to lower my payments, but that sunroof was calling my name.Working with Kevin Pruett was a great experience! He really took the time to explain a lot of the financial side of things. My 2018 Sportage was a lease and he was able to get me out of that early (yay!!) and into a new vehicle. This is going to be my 100,000 mile vehicle. I absolutely love it. My first purchase in 2015 was a base model Soul. It was great and I loved it, but in 2018 I had the opportunity to upgrade to a Sportage and I loved that even more! As much as I loved the 2018 Sportage, it was not all that I wanted in a vehicle. This 2021 Sportage EX is. The color and the sunroof just pulled me in.If youve ever bought a car from a dealership before, you know youll be there for a few hours. This was no different. B&M offer plenty of complimentary beverages though and comfy chairs. My time in finance with Will was super quick and painless. I got an excellent interest rate. I admit I am very happy with that, almost as happy as I am with the Sportage!Overall, I highly recommend B&M and especially Kevin Pruett. He worked with me 100% of the way, with no pressure, answering all of my many questions and concerns. I dont think I can express how happy I am to not be in a lease and in such an excellent vehicle! Thank you Kevin, Will, Angela, and the other B&M employees!!If my review moves you to purchase at B&M, tell them I sent you! :) Kia has a great referral program. :)

My Salesman Deion Hill is the BEST!!!!! He knows how I feel about dealerships and the entire process and for that reason I will always love his work ethics and professionalism when it comes to selling a car to any of his customers. I have been a Beck and Masten Kia customer for the past several years and will continue to be ........ the professionalism is above standard and they ensure the process is complete without wasting your valuable time.

Amazing customer service!!!! I have never been so impressed with a dealership. Not greedy folks at all. Family owned. They want to help you get the best deal. Very glad I chose Beck and Masten Kia

Javier was extremely knowledgeable in the car we were interested in which made the experience even better. We went back and fourth a bit but B&M was able to meet our requests and expectations. We love our car!!

It was my first (7500 mile) service on a new car. My service writer was Matthew Hahn. He was great to work with. Definitely will continue servicing my vehicle at Beck & Masten in Tomball. Had a very good 1st time experience.

Very friendly staff. Ricardo was very knowledgeable of the car I was interested in and presented some good key features of the car. He was also very helpful when it came down to the final Offer price. Overall a good experience when buying a new Kia.

Given the pandemic I was able to look at new vehicles and maintain a safe distance with my salesperson and finance person. I appreciate everyone’s help so I was able to be approved for a new vehicle which was much needed. Fast experience through finance and all the papers were well explained. I would recommend this dealership to anyone.

First time buyer of a Kia. Experience was great! James was very patient and understanding throughout the entire process. Love my new Kia K5.

They upgraded my Kia soul. Then all of a sudden the ac stopped working properly. I called them back and asked what happened? They said bring it back and check it and adjusted something and got it working again. We cannot have a non functioning ac in this Texas heat.

Great service, quality vehicles & unbeatable team. Thank you James & Richard W.

I went to Beck and Masten for a recall. They fit me in on a Saturday and I was out of there in a little over an hour!!! They were great!! Everyone was friendly and helpful! Thank you Beck and Masten!!!

The best car purchasing experience ever! Amir was amazing and set the tone for how well the process was going to be. Brad, the Financial Director was also amazing and helped me out a lot! I would recommend this location to everyone I know!

There were very nice and professional. They diligently worked in me and my husband behalf on getting us into a car. I recommend this company for anyone who’s looking for a new car.

Deion was amazing!!! My process was quick, friendly, welcoming, and overall amazing!! As well as Brad! He made me feel so secure in my purchase and made sure I was beyond knowledgeable about my new car, the purchase, and all the details. Amazing experience!! Big shout out to Deion for knowing my needs, wants, and range and providing just that!

The customer service in this place is amazing! First of all thanks to Deion for helping me get the exact car i wanted! I fell in love with the forte gt ever since it came out and he helped me with my trade in to be able to get it! Not only that, but he dropped my new car off at my job since Im so busy at work!No hassle, no waste of time and no problems.Will be coming back for that stinger gt😎

Waited an hour and a half after my scheduled appointment and the car had still not been serviced. All that was requested was simple maintenance. Very disorganized department. I will never return to this dealership eventhough I purchased the vehicle there.

I called a few days ago and spoke to Javier and had been talking to him about a couple cars. Monday afternoon, I called the manager, Mr. Kahn (sp?) and he assured me the car my wife and I was looking for was indeed there. My wife got there before I did and James the sales guy did a great job helping her look at a couple of options. We ended up picking the Sedona, something we werent really considering but loved it once we saw it. Once we came in I asked if Javier was there and apologized that we didnt work with him. But he assured me thats and James would help us through the whole process. Once we go to the finance manager, Brad he explained everything about the finances and was super helpful.Big praise to the whole team! THANK YOU SO MUCH

Matthew was great, kept me up to date on the status of my car and was real clear about everything that they were doing. I appreciate not trying to be upsold all the time and definitely will be back.

I appreciated the efforts from both my sales consultant, Derrick, and finance manager, Will, who worked hard to get me in my new beautiful Telluride. I had trouble finding the model I wanted, but Derrick showed me this one and we jumped on it. 5 stars to the Beck & Masten winning team!

KEVIN and the Beck & Masten KIA family took really good care of me and my family. Excellent service along with multiple options for buying a new vehicle and the best price. My wife loves her new 2021 KIA SX sportage. Thank you Kevin, and the Beck & Masten family for your excellent service and giving me and my family the best experience ever in purchasing a new vehicle. Stay safe and well everyone.

They tried to sell me on a certain maintenance service on my vehicle stating the specific part was damaged and needed to be replaced. I told them to hold off for the moment. I got a second opinion from a mechanic I normally use. They inspected that specific part and said the part in question was brand new with less than 100 miles on it. So either the beck masten Kia service department replaced that part without my consent or lied to me to sell me on service I didn’t actually need. Definition of shifty mechanic

Theyre always very polite & thorough in explaining about the mechanic services.

After using the same salesperson at another dealer for the past 25+ years, I was very reluctant to change dealers, let alone car brands. But I must say I couldn’t be happier! I wish I could leave more stars!! I truly haven’t had this much ease in buying a car in years, aside from my previous cars from the same man I’ve known for 25 years. From my sales person, Javier Perez, the nice lady who answers the phone, the general manager and the finance man Brad...they were all were absolutely exceptional (truly) at making the purchase of our Kias a streamlined, completely non-stressful, in and out in one hour, informative, yet not pushy at all experience ... and added bonus, it all came with a great price. We called while in Katy, told the phone operator we need to speak with the salesman, she quickly found Javier and we told him that we had seen two cars on their website that we would like to test drive and we were in Katy on our way to his dealership. When we arrived to the dealership in Tomball, he had both cars we had asked to see pulled in front of the dealership and ready for us to test drive...over and beyond commitment to customers! We highly recommend these people in this dealership, they truly went above and beyond with their friendliness, Customer Service, knowledge and as I stated above, just an overall great experience. We will be customers for life!!

I had a great experience purchasing my Kia Telluride at Beck & Masten. Amir was a fantastic Sales Consultant. He made purchasing my Telluride easy. He was very attentive to helping us get the exact car we wanted at the price that worked for us. Would recommend to anyone buying a new car.

Javier Made My Dreams Come True.......Javier worked hard & diligently to sell the perfect vehicle to me. After the loss of My Husband & Mother In Law this year BECK & MASTEN KIA TOMBALL made the end of my year A Lot Brighter. I can never thank you enough Javier, Tyrell & The Rest Of The Beck & Master Kia Tomball Family 💖💖💖