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Ghost Shield Film
1168 Tourmaline Dr, Thousand Oaks, CA 91320, United States
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Ghost Shield Film

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Ma
Review №1

Ghost Shield did an excellent job installing paint protection film and window tinting on my new Tesla Model Y performance. Garret and a member of his team met me at 8 AM on a Monday morning to go over the car, provide me with input, as well as answer any questions I had. The professionalism and attention to detail were apparent from the start. The work was completed on time and as promised. The ppf was applied in a way that not only minimized the number of seams, but was also nearly seamless where seams were necessary. Also, they did a beautiful job wrapping the front and back Tesla emblems in satin black. I highly recommend Ghost Shield and will be using their services for many years to come.

Ly
Review №2

Excellent customer service and fantastic workmanship. I am highly recommending GhostShield to everyone looking to work with a highly professional company. I love the Ceramic window tinting as well. I am sun sensitive and driving a Mercedes 300 GLC so my exposure is great. I will be taking it back in to add an almost clear Ceramic on the front windshield. What a pleasure to find such a nice company in our area!

Do
Review №3

I want to thank the folks at Ghost Shield for doing an outstanding job on the clear wrapping my motorcycle luggage containers. They were able to wrap the entire luggage containers thus eliminate cutting the material and doing it in sections. The results were no seems which look incredible. The price was great also and are highly professional. I highly recommend them for any automotive detailing/clear wrap.

na
Review №4

These Guys do Installations for the Dealers. I purchased a corvette Z06 Brand new from Antelope Valley Chevy with the Paint Protection Package installed by Ghost Shield, When i got home i found a half inch long piece of paint was cut down to the fiberglass right next to there PPF front end Installation. The dealer told me to bring it in and meet with the Rep from Ghost shield, The Rep then proceeded to tell me that they dont use knifes and they dont know how it happened but we all know in the ppf world that no pattern is perfect and they all get some form of trimming. I asked him why his installer wouldnt have stopped the installation if he noticed there was paint damage prior or during his installation. These guys seem like professionals but it appears they have some lazy or unqualified employees as well so look out! And go over your work if you choose to have them do your services. In the end its been a year after being promised a reimbursement and paint repair on behalf of the dealership and im still out with not a single person reaching back out to me to resolve the issue as promised.They made me drive an hour and 30 min both ways to have it inspected to then never contact me again! As much as i wanted to have this resolved without any negative action on any of the parties involved i have come to point that people need to hear this.

SO
Review №5

Nothing but perfection!!!!!If you want to protect your vehicle with PPF, or do a color change, this is the place to go!!!!!

St
Review №6

Been using Ghost Shield for years on multiple vehicles. Always high quality work with a professional staff. Highly recommended!

Ma
Review №7

Great professional attitude and dedicated to providing the best customer experience possible. In the middle of a pandemic you have to admire a business owner who has been able to to keep his doors open, his employees safe and healthy and through this hardship, continue to put out great quality work and outstanding customer service. Cheers!

Ma
Review №8

Fantastic place. Had a unique ask rgd my car wrap. Garett was patient and offered some great solutions. Their work was excellent. Highly recommend and I will be sure to return.

Ma
Review №9

Under qualified establishment. Low quality work. I highly recommend you go elsewhere.

Za
Review №10

The team at Ghost Shield did an awesome job on my wifes car, we are extremely happy with the chrome delete, badging, and window tint they did. There is no one else Id rather use and trust with my vehicles!

Lu
Review №11

I came to Ghost Shield with an urgent and unique request and not only were they happy to help me out, but they did it the very same day. Ive been in the car scene for nearly two decades and worked with many shops, but I can say with confidence that this level of customer service is something which is incredibly hard to find. Thank you Garret and the Ghost Shield team!

D'
Review №12

This shop is great. Ive had my cars done here for many years. Always professional and quality.

Ad
Review №13

So I bought a car from AV Chevy and included in the price I had to pay was for Ghostshield film to be applied, quite expensive might I add. There are bubbles, I can see the edges and having only driven the car a handful of times, not even 1000 miles yet, the film is damaged. Not impressed with the workmanship or product.

Ki
Review №14

Garret, I hope you are able to read this.Regarding quality, I have had nothing but the best quality from Ghost Shield. You wont find better. Ive had car wrap repair work done, and tinting on a Q50S and Suburban. Last week I inquired about getting another two vehicles tinted via the online form. I received what I consider to be poorly communicated response that simply said, were not offering tinting due to Covid. Professionally and as a courtesy, the person who writes to the customer should ask the customer if they would be willing to be contacted again once tinting service are offered. Maybe even outline a plan. Simply saying we dont do that now is not helpful to return customers.I did decide to call and ask this question. As has been the case every time I have called Ghost Shield, Im connected to a receptionist who couldnt be helpful if her life depended on it. You know the type. She will answer your question as asked but offer nothing more. This has been my experience for the last two years. I really want to use Ghost Shield for years to come, but Im afraid after having such poor customer communication now every single time Ive written or called in, I can no longer recommend and will not return.For the reader, if you are able to work with Garret himself, its a completely different experience. It really pains me to write this, but trust me when I say, you will be better off elsewhere.UPDATEThe response from Garret is bizarre. Having worked closely with him on multiple occasions over two years, I suspect it it not his writing. As is indicated in the response to my post, I do hold a respectable position in education and have never considered changing my 20+ year career in that industry for a new career at Ghost Shield. I have never applied for a job at Ghost Shield nor am I trying to tarnish its good name. Yelp should be considered a place to offer constructive criticism to businesses. I do start my original review stating the following:Regarding quality, I have had nothing but the best quality from Ghost Shield. You wont find better. Ive had car wrap repair work done, and tinting on a Q50S and Suburban. Let me make another attempt at sharing my experience and constructive criticism, but I would encourage the reader to start by going back and reading my initial review.The administrative assistant is the point of contact for Ghost Shield. If you want to speak to Garret, you work through this person. If you want to make an appointment, you work through this person. If you want a bid for service, you work through this person. Online questions, you work with this person. This person is not helpful at all and adds frustration to any work you are having done (see specific examples in my prior review). For me, its simply not worth it. I will not return to a place that allows the customer facing side of the business to go unattended. This started with work I had done two year ago and ended last week after wanting to get a tint on two cars that I bought a week ago, not a job prospect. There are many quality options in the Thousand Oaks/Westlake area. Ive found another tint shop who has like quality. This is not personal. Its meant to ensure both the company and customer have a record of how the administrative side of the business looks from the public. I will reiterate again, if you can work directly with Garret, its an entirely different experience. Working with the receptionist is not an experience I will involve myself with again.Take care Garret.

Fl
Review №15

Great service would recommend

Ja
Review №16

Just picked up my 19 Corvette ZR1 with Ghost Shield and window tint. Im loving it. You really cant see the Ghost Shield. Highly Recommended. Ill be bringing my next car(s) here for tint and paint protection.

Gu
Review №17

Great product! At a reasonable Price.. thanks Guys

Je
Review №18

This is the firth car Ive had Ghost Shield put on! Its alway been a great experience, because these people truly know what their doing, They should because theyve been in business for over ten years now. Prices are competitive, but the quality of work is outstanding. Their a service minded company with you in mind. By the way, while your waiting they serve the best coffee in the world FREE! THANKS GUYS, YOU CAME THROUGH AGAIN FOR ME THE FIFTH TIME... HOTROD JERRY ROBERG, OUT

br
Review №19

The people here treated me amazing, they made me feel welcomed and as a customer made me feel special. There work looks amazing and I couldnt imagine my car without them. Looking forward to doing even more business with them.

Sh
Review №20

I was looking for a business that installs clear bras for my wifes new car. I called several places for over a week and I must say Garrett was the most professional, easy-going person who answered all of my questions and even provided feedback and suggestions based on the type of installation I wanted. The price was fair and I had my wife drive to his business to get it done. When I got home that day, she was ecstatic with the look, as we both saw so many horror stories of other companies not doing their job well enough.Last week there was some gunk that we couldnt get off the front of the car -- where the clear bra was installed. We werent sure what it was or how to get it off. My wife decided to call Garrett and asked that we bring it over for him to take a look at; and he even dropped me off/picked me up from work promptly. When I returned, he was obviously pleased with the outcome. The car and the job looks perfect. I actually mean PERFECT.I will be getting a new car; maybe the end of the year. When I do, the first accessory Im installing it will be a clear bra via Ghost Shield. The service is that good. There is no hesitation on my part to recommend his services to anyone who is looking for a true professional.

Ro
Review №21

When it comes to my cars, Im wound up pretty tight. Walking into Ghost Shield at 8 a.m., and seeing someone mopping an already pristine white epoxy floor, told me that Id brought my car to the right place. A McLaren, Lamborghini, Audi R8 and others in for clear wrap gave added confidence that Garret and his team were entrusted to do careful work on serious cars. Their attention to detail speaks volumes, like not using impact wrenches on lug nuts and backing them out by hand. I was especially concerned about NOT having parts and badges removed during the process, which ultimately posed no impediment to achieving a superb result.Ghost Shield did paint correction, a full-body clear wrap, and ceramic coating on the film and wheels of my M4 CS, a complicated car with lots of fiddly parts, and their workmanship was superb. I also prefer the Suntek film to the Xpel film on my GT3; its smoother and seems to have greater clarity and shine. Admittedly, thats a personal preference. Ill be taking other cars to Garret, in short order. By the way, Ghost Shield prices are lower than the local competition, though cost played no role in my decision. Its all about competent workmanship, in the end.

Du
Review №22

They just did my 2019 Tahoe. Came out very nice. Differently makes a difference. Very pleased, thank you.

Lr
Review №23

Ghost Shield wrapped my new weekend car about a year ago and the film has been holding up well. I checked out other installers in the area and Ghost Shields price was, by far, the most reasonable. Garret is very professional and he took the time to explain the whole installation process. They are able to wrap large panels such as an entire hood. The shop extends the film and wraps underneath accessible panels to hide the film edges...great attention to detail. Garret even gave me the grand tour of his very clean establishment. I am very happy with their work and I have referred my friends to Ghost Shield. I give Garrets shop my highest recommendation.

Br
Review №24

Had my car wrapped here. Great work and they stand behind it.

La
Review №25

Do excellent work and they stand behind their work.

Li
Review №26

Ghost Shield did a great job covering the saddle bags and fairing on my new BMW RT.The installation was scheduled on a Friday morning for about a 3 hour install time and that is how long it took to do the job. They walked me through the procedure and I felt they treated me like their most important customer.It has been about 3 weeks since the job was done and I can tell you that I should have done this on all of the bikes Ive owned over the years. I look forward to not seeing paint chips and heel marks on the bike throughout the next few years. Once again, Great Job and you cant tell its there.Update August 21, 2017 - Had to let everyone know that Ghost Shield has done my third vehicle (Chevy SS) and it turned out great! If you have a vehicle that you care about, these are the folks you want to trust for a quality job that will last many years

Fr
Review №27

Ghostshield is first rate all the way. Ive had about six projects done through them on various vehicles. I would recommend them very highly. They stand behind their work, do very high quality work, and run a very good business. I will miss them now that Im moving out of state.

To
Review №28

Did an outstanding job on my 911! Had the premier package installed and it looks fantastic. Great team and great job. Thanks for the professionalism and service!

Ma
Review №29

This is my second experience with Tyler and Garret. They did another magnificent job on my C6 Corvette. This time I had them apply black matte stripes to the hood, roof and rear deck. Given the contours of the car, this was no easy task, but the finished product is flawless.If you are serious about your car, these are the only guys to to go.

Ju
Review №30

I had the opportunity to try these guys out several times..... nothing short of perfection with regards to their product and customer service.I had the misfortune to have two accidents in my brand new Chevy Camaro after having a clear bra placed in my car. After each accident I took my car back to their shop and without having this product I can attest the damage wouldve been a lot worst.This product is well worth the money because not only do the bugs, minor nicks and bumps impeded but cleaning it is a breeze. I am completely sold, if and when I get another vehicle I will wrap it with a clear bra and will certainly get it from these guys

Ge
Review №31

It has been a year since I had Garret apply paint protection on my Tesla Model S. Though it was a complicated vehicle to apply, all the protection is flawless to this day. Very professional, Garret is a fanatical perfectionist which is exactly who you want working on your car.

An
Review №32

I was skeptical of putting a clear bra on my car at first, as I figured there was no way it would be unnoticeable, but I was pleasantly surprised with Ghost Shields work! Thanks guys, youre legit!

An
Review №33

Great staff,great product, great quality

Information
100 Photos
33 Comments
4.8 Rating
  • Address:1168 Tourmaline Dr, Thousand Oaks, CA 91320, United States
  • Site:http://ghostshieldfilm.com/
  • Phone:+1 805-402-8298
Categories
  • Car detailing service
  • Auto body shop
  • Car accessories store
  • Window tinting service
  • Powder coating service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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