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Kens Quality Auto Repair
3221 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
Comments
Me
Review №1

Ken is so trustworthy, honest and takes excellent care of us. We literally drive an hour and 15 to take our cars to him. He is worth it!

Be
Review №2

Ive been maintaining my cars here for 20 years now and Ken never disappoints! Ken is honest and will never try to do more work than is actually necessary, which I experienced before I met Ken. His pricing is fair and reasonable. He and his team work tirelessly every day to repair and maintain their clients cars in a timely manner. I highly recommend Kens Quality Auto Repair!!

Ma
Review №3

Ken is always accommodating with appts and great customer service!

Ma
Review №4

Wonderful Auto Repair shop! Fair prices and very honest, which is not always easy to come by. I will recommend them all day long!

Vi
Review №5

Ken and his staff continue to provide excellent service at a fair price. When I buy a car, I buy either a Toyota or Lexus knowing I will have reliable and reasonable priced service at Kens. He and his staff treat my cars like they owned them, and while keeping the cars in reliable and safe conditions, dont push repairs before they are needed. When they tell me what needs to be maintained or repaired, I absolutely know it needs to be done. I would not take my car anywhere else.

Ma
Review №6

Ken and his mechanics are very professional and honest. Theyre always willing to accommodate to fit me into their schedule and are very trustworthy. Im very happy with everything theyve done with our cars.

Cu
Review №7

Ken and his team of techs have always been best in class when it comes to service, honesty and communication. I trust Kens quality with my work vehicles as well as my family vehicles. He has even helped me restore and build up my rock crawler. I highly recommend Kens quality auto.

Be
Review №8

I’ve been going to Ken for ten years. I’m so happy that my brother told me about him.You get honest, excellent work, always delivered when promised, and at a fair price. Ken is a consummate professional and a joy to work with. There’s no reason to take your Lexus anywhere else.

G
Review №9

We have been going to Ken for 25 years and we have always had a great experience. He has even gone above and beyond in helping us with an emergency repair of a non-Toyota handicap van. He simply provides quality service at a reasonable price and you can trust him.

El
Review №10

The name says it all, they are QUALITY. Excellent customer service, reasonable pricing and quality auto repair. We have been going here for years, before that, when my new car was no longer under dealership warranty I asked everyone I could what mechanic to go to and the answer 99/100 was Kens Quality Auto. It is a local small business worthy of greatness. They take care of their clientele and care about honoring the relationship by taking great care of the cars they repair. They bring dignity to the auto repair business by creating a mutually respected relationship between the business, the client and the car.

Ph
Review №11

Second review but this one isnt for maintenance, its for repair and Ken and team came through with shining colors for me. Last week I had a pretty exciting problem with my engine. I got a tow to Ken and he fixed the problem and got me back on the road the SAME DAY. He said I was lucky, and I must be, because his shop has always been the honest, reliable place I take my vehicles since 2004. Love these guys!

Ze
Review №12

I have been going to Kens Quality Auto Repair ever since the dealer I was going to lost my trust, which was just under three years or about 65,000 miles ago. The last straw was when I received an estimate from the dealer for $1,727 to replace two struts. The first time I brought my car to Ken I didnt say anything about the struts. He did his normal inspection and gave the struts a green check mark. It was not until 60,000 miles later that the struts needed to be replaced, and the cost, including the 175,000 mile check up was $328 less than the dealers quote.At the 175,000 check up Ken told me that my battery would fail soon. Two month later that is exactly what happened. Fortunately, since Ken had warned me, I was sensitive to the warning signs. I stopped at a place to get the battery replaced and made an appointment for the next day. However, the car would not start when I tried to leave. So I ended up buying the battery and putting installing it myself. A much better alternative than having my batter die at work, which is not near an auto parts store.Ill be taking my car to Kens for its 180,000 soon.

Me
Review №13

Ken of Kens Quality Auto is trustworthy, fair and has integrity. We bring our cars from Santa Barbara to his shop, if that says anything!

Eu
Review №14

My experience with Kens is outstanding and without peer. His auto repair business is competent, timely and customer friendly. Its rare to find a customer friendly and sensitive business today. I have been using Kens quality auto repair for about 10 years and after warranty repairs are completed, we always revert to Kens

Mi
Review №15

I highly recommend Kens. Honest technicians. I just wish they would service more models!4 years later: still using Kens. Always very pleased.Ive bought 2 cars in the past 4 years, and at least some motivation for getting Toyotas was knowing that was the only way I could have Ken as my mechanic.I hope Toyota dealers treat him nice because he certainly is strengthening their selling points...

Ta
Review №16

We have been taking our cars to Ken for 25+ years and have always received the best service. He is honest, fair, and kind. We know we can trust the work. Thanks Ken!

Br
Review №17

Ken is honest, fair & does great work. I highly recommend.

or
Review №18

We’ve entrusted all our vehicles to Ken for close to 40 years! He’s never taken advantage of us, is honest, reputable, friendly, & goes above & beyond what he needs to do in order to troubleshoot & fix a problem, all in a timely manner. We’ve never even considered going elsewhere. We found the best Vehicle Doctor in town! If you’re looking for the best care for your truck or car, Ken’s Quality is the place to go!

Bo
Review №19

I have been taking my cars to Kens Quality Auto Repair for 20+ years. Ken has always given our family honest capable service for our cars. I trust him to take care of our cars.

Th
Review №20

I have been a customer of Kens Quality Auto Repair since 2002. Ken has always provided me with superior service and pricing below what the dealer would charge. Ken and Phil (lead mechanic) takes the time to explain the issues with your vehicle and the options to correct the issues. I highly recommend Kens Quality Auto Repair for your Toyota and Lexus needs.

Lo
Review №21

When your Lexus is out of warranty Kens Quality Auto Repair is the place to go. Ken, is cost effective, provides quality work, is reliable and best of all stands behind his work.Go see Kens!

De
Review №22

We simply would not go anywhere else. Ken and his staff are exceptionally professional, diligent and take the time to really listen. They get it right the first time - every time. Like many of you, my most precious people ride in - and now drive - our vehicles. Without hesitation, I trust Kens.

St
Review №23

Ken and his Team are truly outstanding. They are Professional, Courteous and Honest. I taken my Toyota and Lexus RX330 to Ken for over 10 years. In that time, Ive not had a bad experience. Quality repairs each time.Thank you, Ken!

Sh
Review №24

I am very happy with Kens service of my 2002 Lexus RX. He has been cooperative, reasonable pricing and gets the job done in the time frame promised. I recommend everyone with Lexus, Toyota to go to Kens for fine car care. I have been going to Kens for over 6 years now.

Ph
Review №25

These guys are great. Weve been customers since we bought our first Toyota in 2004 and have never been tempted to stray. Theyre honest, diligent, fix things the first time, and dont try to up-sell you at all. This shop is exceptional and will take great care of you!

Ro
Review №26

My wife and I have been going to Kens Quality Auto Repair for for the last 20 years and we have never had a bad experience. The quality of his work is outstanding. Equally important, he is honest and his prices are fair and reasonable.

Vi
Review №27

I was so impressed with the superior service, courtesy and professionalism at Kens. They were honest and such a great alternative to the high prices at the Toyota dealership. I highly recommend Kens!

Te
Review №28

Hi Ken, We have had our Lexus since July 2013. We couldnt be happier for the professional way in which you and your staff have serviced our Lexus for the past 4 years. Up until July 2013 we had a 1999 Infiniti Q45. We were able to enjoy driving it for 14 years because you and your staffmaintained it from 2006 (when it became old) until 2013. Ted

sh
Review №29

Ken is great. He was recommended to me by a friend. I now recommend him to all my friends. He is friendly, organized and professional and his people are always nice. He is done with the work when he says he will be which hasnt been my experience with many other Auto Repair places. He doesnt try to upsell me on anything but does warn me about upcoming problems my car might have - so far he has always been right. I have to say I always feel comfortable going to Kens. As a woman you sometimes get a patronizing attitude from some mechanics - I havent felt that at all at Kens. I trust him with my car. Ive been going to him for several years and have never felt the need to look elsewhere.

Br
Review №30

I have been taking my cars to Kens Quality Auto Repair for approximately 15 years. It is easy to get an appointment and Ken is always polite and friendly. The technician, Phil, does a great job and I can always trust that they are honest and reliable. I highly recommend Kens Quality Auto Repair.

Cl
Review №31

I loved the service and efficiency. Ken is such a great guy and really kept me informed of what was going on with my car every step of the way. I highly recommend Kens Quality Auto Repair to anyone that wants wonderful service and honesty in their mechanic.

Ke
Review №32

Ive been going to Ken for years now and hes never taken advantage. Very affordable with the best work. Very kind family man with great work ethic

Vi
Review №33

Kens is the best! They provide the best service at the best price, and they pride themselves on their customer service and satisfaction. We wouldnt go anywhere else. They have maintained our Lexus and Toyota Highlander for years. Phil owns our cars, we just drive them. LOL

Ge
Review №34

Kens Quality Auto Repair has always been so accommodating and working with my schedule when I needed service. I am happy to recommend this auto repair center. Their work is always done in a timely manner and Ken and the technicians are courteous and efficient.

Ri
Review №35

Kens crew are terrific. They are much cheaper than the dealer and they are honest. I would highly recommend them.

Ta
Review №36

Ken’s is reasonably priced and does excellent job. Thank you so much!

Bi
Review №37

I would be unlikely to buy other than a Toyota/Lexus car since Kens provides such fair, reliable and competent car repair services. So glad we found him many years ago,,

Na
Review №38

This was my first time going to Kens. He and Phil were very nice, knowledgeable, and patient. Not only did they explain everything to me that needed to be done, they showed me. The days of getting anxiety when I had to go to a mechanic are gone, now that I found Kens.

Ma
Review №39

A friend referred me to Kens about 8 years ago. I have been very happy! They treat both me and my Prius like we are very special. Im not, but my car is! Thanks Ken for your careful service!

Er
Review №40

Kens Quality are good honest people. They do a very good job at reasonable prices. I had an issue with my Lexus where by oil was leaking all over the engine compartment. I had the car towed to Kens for repairs. He quickly assessed the problem and told me it was a warranty defect and I should have the dealer tow the car to their shop and have them do the work. I took his suggestion and the dealer covered the entire job under warranty including steam cleaning my engine. Total cost? $0. His honesty saved me a bundle of money and Ken didnt even ask me for anything to diagnose the problem (even though I offered). Thats why he does all the maintenance work on my 2 cars.

Ja
Review №41

Best Place Ever! Ken is honest and sincere. Always a pleasure to deal with Ken.

Pa
Review №42

Very honest and trustworthy business. I have been using Kens for years! Wouldnt go any where else. Thanks to Ken and his crew.11/2020

An
Review №43

I won’t take my car anywhere else for service. Easy to get an appointment, very friendly, reasonable pricing, excellent customer service, & quality auto repair.

St
Review №44

Kens Quality Auto Repair offers the same care you would expect with a Lexus dealer but on a much more personal level, and with great value added. His service was quick, efficient, and comprehensive, giving plenty of reassurance that your Lexus will live long and prosper....

Vi
Review №45

I highly recommend Kens Auto Service! Great service and honest business. Both Ken and Phil are a pleasure to work with and go beyond the average and puts their heart into their work.Thank you

Ma
Review №46

Kens shop is well organized and clean. Jobs are done right the first time around and he saves all replaced parts to review. Great garage!

Wr
Review №47

Ken and his mechanics are the best! We have been taking our Toyotas to Kens for over 8 years. They are honest and really know what they are doing.

Ja
Review №48

It feels so good to have found a place that keeps my Lexus in great condition at a very fair price.

Al
Review №49

Ken and his people always do a great job. He is fair and gets the job done quickly. I highly recommend him.

Ro
Review №50

I have a 2000 Camry bought at 10K miles and a 2002 Avalon bought at 37K miles bought from dealers. Ive been taking them in to Kens for at least 15 years, and when people ask me what cars I own I tell them a brand new 2000 Camry and a brand new 2002 Avalon!Ron A.

Da
Review №51

OK, we all agree that Ken is a great guy, however, he has magical mechanics like Phil that do the real work and they are to be commended. Very glad we finally found Ken and his team to care for our Gs & RX Lexus, or is that Lexi?

Ha
Review №52

Four Lexus and I take them all to Ken. I fully trust him with my cars as he is always professional and the work is top notch.

Ja
Review №53

I have been taking my vehicles to Kens for over 15 years. Kens is truly qualified, honest and very fair on the pricing. I highly recommend them.

Be
Review №54

If you are looking for an honest and reliable Auto Repair company to take good care of your vehicle, Kens Quality Auto Repair is the place!

he
Review №55

Kens is great. Good service and a reasonable price. I was very impressed with the service.

Ti
Review №56

Weve been taking our Lexus to Ken for several years now and are extremely pleased with his honesty, professionalism, and commitment to making sure we get the best service possible. If I could give him six stars for extra effort I would.

Ch
Review №57

Great people, great work, fair price. I have taken my cars there for years and recommended them to all Toyota and Lexus drivers I know.

Ji
Review №58

Always professional, trustworthy & honest, for all of my Toyota 4Runner needs.

A
Review №59

They are very friendly and very honest. I wish they were open on Saturdays.

Mo
Review №60

Unbeatable professionalism and most importantly, honest. Recipe for a healthy car and happy owner.

Fl
Review №61

Ken gave me great personalized customer service. I would definitely recommend to my friends!

Bi
Review №62

Kens is the best! They always do a great job, always when promised, and always fair.

jo
Review №63

Great service as always, I wont take our cars to anyone but Ken.

Ph
Review №64

Ken and his work force have been great at resolving problems and providing good, fair service.

Ra
Review №65

Ken has cared for my 4Runner since it was new. 15 years later its still running great.

Pe
Review №66

I cannot add to all of the accolades that other users have already posted. It was a happy day for me when I first went to Kens and I have great respect for his honesty and his work ethic.

Da
Review №67

Great service, great work, fair price, trustworthy.

Jo
Review №68

Great job as always and I have recommended you.

Ph
Review №69

Awesome shop!!

Fr
Review №70

Professionals

El
Review №71

We trust Ken and Phil.

Za
Review №72

Parents like him

Information
72 Comments
5 Rating
  • Address:3221 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
  • Site:http://kensqualityauto.com/
  • Phone:+1 805-494-4344
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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