Love this place, manager, staff and facility! I highly recommend it no matter what fitness level you are at! Its a fun atmosphere with great music and I never feel like Im doing the same workout! @Karim is super helpful and patiently answers all the questions and keeps motivating !
It was challenging. I really enjoyed the fact that I could peek in at my performance to help me know when I could push myself more or take it down a notch. I think that factor and the group aspect really helped push myself without going overboard. Courtney was an amazing coach. Never once did I feel judged or feel like she was overbearing. She offered me advice when my form wasnt quite on point, and so much more. Not part of the workout, but Karim at the front desk really sold me on this thing. Very friendly, very helpful. Didnt feel like a sales pitch. Made me feel like family. You guys are amazing. :)
Ive been working out at Orange Theory for about 3 years now. Personally, I like the structure and know that I wouldnt work out as hard if I went to another facility where you worked out on your own. The coaches are great and show you alternate ways to do the weight room exercises as well as the proper way to use the weights so you dont cause any kind of injury especially to your back. When we have the various challenges throughout the month, the coaches give you tips on how to be successful as well as encourage you. Thank you Orange Theory for keeping me motivated.
Great workout for all stages! Prior to joining I was only doing cardio. I was no where near advanced and never touched weights. OT is designed to work for all stages from beginners to advanced athletes. That’s what was so appealing abt it. I’ve gone to 4 classes now and I have been challenged but never felt like it was anything I couldn’t handle. Give one class a shot, you won’t regret it! Im feeling motivated and already down a couple lbs.
I’ve been coming to this location for years (by far the longest I’ve ever held a gym membership) and I haven’t met a single coach that I didn’t love! Workouts are fun and motivating. When I was recovering from an injury, they had safe and effective options for me. Same thing when I was pregnant and was not cleared for any high impact exercise- they always had options and made me feel comfortable coming in. Thank you OTF castle Hills for everything!!
Started Orange Theory a few weeks back and love it! We even had a few problems with billing but the staff was helpful and fixed it immediately! We love booking classes with Dustin - has the best music and he interacts with you during workouts. Highly recommend!
This is a great gym, very low key, not crowded at all. The place and the equipment is kept nice and clean. DJ is great! If you need anything he’ll take care of you.
I love Orangetheory. I just joined last week and I am hooked. The trainers are great and the staff has been very friendly and welcoming! Highly recommend!
The FIRST time I called I spoke to Fran, he was rude and rushed and told me he would call me back... he never did. After 3 days of phone tag trying to reach someone I finally found someone to help me. After being helped I understood why Fran was rushed because it’s an in depth process so I decided to let that first impression go and start fresh...... myself and my sister made an appointment to try things out on Saturday. We were told to be there 10 min early, we got there 15 min early. The front desk staff was amazing, we were greeted and things were being explained.... so far so good. Then along comes FRAN, doesn’t introduce himself just immediately goes at the front desk girl letting her know he doesn’t have time for us because he’s got to start his class and rudely states... this is why we ask for them to arrive 10 min early. We let him know that we arrived 15 min early, he ignored us both and told the front desk lady why he wouldn’t have time for us, she offered to help show us the equipment and he declined, we let him know we watched the video before coming, still completely ignored us and stormed off. Here’s the thing, I know we are only 2 people in I’m sure thousands of clients, but Fran saw us standing there way before he came up, not once did he acknowledge us, he never introduced himself, and refused to speak directly to us. We were not allowed to participate in his class and left feeling blown off and extremely disappointed. I should have gone with my first impression!
Probably one of the best things I’ve ever done was to try OT out.I LOVE the work outs. It’s challenging, I’m not going to lie, but if you want to have accountability in your work outs this will definitely help. Month and a half in and can’t believe the difference it’s made in my life. I look forward to every work out.The staff and coach are extremely nice and helpful, which eventually you end up feeling like part of a family. Thank you Orangetheory!
Due to accident I was not able to continue to attend classes and reached out to cancel my membership. But I was told to wait for Studio Manager call and finally ended up paying 2 months without even consideration for customer situation. Very unprofessional and would not recommend anyone to OrangeTheory and especially this particular location.
Highly recommended. Great workout combined with a great use of technology (heart rate tracking of target zones). The friendliest and most helpful instructors and staff, especially at castle hills location.
Whats the price!? Are you a gym, can I do my own thing there, do I have to sign up for classes, why are classes the only thing talked about? Why is your website so vague as to make me contact you and give you my email and phone number? I do not want your sales people contacting me, I do not want to unsubscribe, I do not want my information sold online, I just want to know the pricing. I assume pricing is terrible since its published no where at all. Maybe its even flexible pricing to abuse people for every penny you can get? Is that why?
Time efficient and challenging!! So many great things about OTF!! The coaches are all so helpful and encouraging, management and front desk staff have been friendly and helpful. It’s really been a great experience!
I love coming to the gym. The staff is always friendly and willing to help a question and I love that I can go work out whenever I want because I dont always like to work out at the same time everyday
More expensive than other gyms, but well worth it. Holds you accountable for your own health. The approach is scientific and proven to work. Results are accurate and your stats are shown to you live as you work out.
Great staff
Great atmosphere and pumping music and quality trainers.
I am a three year veteran. I love the difference in each days workout. I love the 5am team and our ability to support each other. Each coach is different but very good at provided coaching in form and pushing us to the next level. I have been able to reach my goals and exceed them. I am sixty years old, yes 60, yet I dont feel nor look like it. I am seriously considering getting certified to become a trainer and joining the OTF team as my final career! Helping others is in my DNA, and I have been helped and have a tremendous story behind my journey!
The trainers are amazing and supportive.
Not a bad studio. Just don’t give them your number otherwise they will never stop bugging you after you leave. I’ve told this studio 4 times that I moved out of state but I keep getting contacted.
It’s definitely intense. The instructor is always great at motivating you, and make omg sure your doing it right. I was so intimidated before I came here because everyone made it sound like I wouldn’t be able to do it. I’m definitely surprised I was able to make it through the full work out and not give up! It’s hard I have tons of progress to make but I feel very motivated here!
I’ve been a member since late January and have lost 25 lbs. Castle Hills is the closest to my house and I have been very pleased with the coaches and the front office staff. Always feel welcome when I arrive and supported if I have any questions. Nothing really negative to say only that I wish they had one of those new water bottle filling stations, would save time each time I go to fill up before the workout. Glad I found Orangetheory, it has changed my life and created a new activity for me and my wife to do together.
I like that Im told what exercises to do and when to switch my routine up, if I had gone to a regular gym I wouldnt know what to do and worked only 1 area of my body. I like that I can track my workout benefits on the big screen, so I know how hard to push and when to back off. The trainers and staff are very considerate, motivational and professional. I love my workout experience here, I have never ever once in my life said that about working out and Im happy to be at a place like this where I can say that!
Orange Theory is difficult, but not too difficult. The instructors make the time go by fast since we dont do the same exercises every time. Everyone is nice and the room and equipment are very clean. The Instructors know how to teach and how to motivate you to want to come back.
Orange Theory Castle Hills Team is great! I always feel challenged at the workouts yet they are so fun and it goes by quickly! I have become pretty addicted at this point.. wish I would have found them sooner!
Orange theory is always an awesome workout. They always keep us guessing. We never know what the workout is going to be. Ive been a member for about 18 months. The hardest part about Orange Theory is showing up. Once Im there, I always get a good workout.
Its motivating and pushes me to continue working out when I otherwise may have just gone home if I was at the gym alone. The high energy of the room and the instructor keep me going, and I find myself pushing harder. The workouts are hard, but they arent unreasonable. Its the perfect mix of cardio and weights, and its the best setting to get back in to the habit of working out.
The workouts are always hard, but you never get bored. By and large the people who go to Orange Theory are nice and there to work out and have a good time. The trainers are also pretty helpful and motivated to push you to work harder when its appropriate. All in all this is a fun exercise routine that isnt routine
The diversity of the workout is amazing! Everyday is different and planned out for me, I don’t have to worry about what to work out, OT figures it out for me. OTF is the best, the coaches and staff are amazing as well and add to a wonderful experience.
Not impressed with this fitness chain. Very small and overcrowded with sweaty people packed in a limited space pretending to work out while crawling over each other. Basic exercises you can find anywhere with boring approach and execution. You will get bored fast and stop going.
Great trainers super fun and friendly. You go at your own pace! Great trainers super fun and friendly.
I consistently work out at the gym and have done so for the past 10 years. My wife is a professional trainer so I get lots of help from her as well. I tried Orangetheory Fitness when they opened the new gym in our neighborhood and got immediate results. Even though I was in good shape it helped me to loose the extra pounds I needed to see my abs which I have been struggling with. The instructors are the best I have met at any gym in the metroplex and the classes are well structured so that everyone gets the most out of the hour they spend with them. I would recommend this training for anyone whether they are just starting out, or getting in shape for a triathlon.
Love the new Orangetheory Fitness Castle Hills! The workouts always get me sweating hard by the end and I feel good afterward about the calories I burn. The staff is great and knowledgeable. The facility is real clean. Thumbs up, 5 stars!
Awesome instructors, great classes and motivation. Always enjoy my workout days!
Enjoyable movement experiences that keep participants committed to their health and wellness journeys
Super helpful and accommodating staff. Challenging and engaging workouts with energetic and encouraging trainers. Couldn’t recommend enough!
The comforts of home with a friendly staff on hand for help and support. Its better than home.
The atmosphere is very genuine and the workouts are varied and very challenging but fun as you go through it with one another. I highly recommend it.
One of the best gyms I have ever been to. Unlike Frank V, I believe the employees at Orange Theory (Castle Hills location) are knowledgable, respectful and very well organized. I have never once heard a bad thing about this location. Thank you for staying true to your members and providing full support to each individual that walks through your doors!
The workouts at Orange Theory are upbeat, high intensity, and planned well. I enjoy the ability to walk in, shut my brain off, and dig into the workout that day. Thank you for pushing me to new successes!
Best workout there is! I’m in the best shape of my life at 48.
The trainers and variations of workouts are awesome. You guys incorporate Cardio,stregth and Core training all into one. I have lost 25 pounds since February. Increased my overall endurance, strength and have meet some great people.
I love the music, the encouragement from coaches, the charity check ins, 90 min opportunities, benchmarks to track progress. the no phone inside rule.
Its always a great workout and the staff is always great. Id never push myself as hard anywhere else. OTF is a great choice for anyone at any fitness level.
Love Love OTF Castle Hills. Everyone who works here is so friendly and welcoming. The workouts are great, and trainers challenge you to push yourself.If you havent tried Orange Theory- do yourself a favor and check it out!
You only know how great it is when you try it. Classes get better the more you commit to achieving your goals!
Lets be real, working out isnt always fun. The end result is great, but the working to get it not so much. That being said, classes at OTF are upbeat and pretty much as fun as you can get.The instructor and everyone in the class was very supportive and helpful. They had upbeat music playing and the hour flew by.I signed up after hearing a co-worker rave about OTF. She was definitely not wrong. Ill be going back.
The manager is rude as a witch, not competent, very unprofessional,Arguing and fighting with the customers over the phone when asked a questionAnd they message you in the middle of the night and early mornings, no specific times or rules and charge you as they want, No updates .new trainer every week and they wont even email you any important updates, very commercial and horrible customer service !!Beware people, this place is a big scam even if they are titled as orange theory its owned individually. They have a dont care attitude probably because of the customers they are getting, but its very sad they cant take care of their customers, DONT GO THERE !!!Take your business somewhere else where your money and time is appreciated !!
This place has incompetent people working the front. Not even a high school education. Chris, if you have any understanding of how a businesses run, you will realize arrogance doesnt keep your business going. The young ladies obviously were more concerned to impressing you than doing the right thing. It was easy to make the call considering I arrived early.I wouldnt recommend your so called gym to anyone in Castle Hills or anyone in the community. Your words are representative of the level of service you provide.
I am an old man and out of shape but the trainers at OF are always mindful of my abilities or should I say lack of abilities. I leave each session sore and exhausted; however, by the middle of the day, I am counting the time until I can go to my next session. It is a fabulous workout with great people. Try it once, you will be hooked.
Excellent work out! Exactly the challenge I was looking for. The staff was amazing and very helpful. If you are looking for a fun way to challenge yourself and knock out a great workout, OTF is a must!
Love this gym! The trainers are very personable and push you to greatness.
OTF has been amazing. I had a fusion in 2012 which has severely weakened my neck. I also had not worked out in 10 years. My body was super weak and I was in very bad shape when I started a year ago. I love OTF because its a full body workout in 55 minutes. The trainers are great and motivate me to be a better me. I have gained so much strength, since starting a year ago. I have lost 30 pounds and dropped 2 pant sizes. I still have a ways to go, but I know I will get there. I also love the people who come. I have made some great friendships.
Awesome facility! Each class is different and the coaches do a great job keeping you motivated. The time flies by!
I cant say enough great things about this place. No matter your fitness level, the workouts are for you. Each session is challenging, fun, and well organized. The staff has been nothing but gracious and kind to me. They greet me by name nearly every morning, and the coaches have always made any modifications for me that I may need without making me feel belittled or uncomfortable. If your workout routine is boring or ineffective, check out OTF. You will not be disappointed! And tell them Janice Cook sent you! 😉
Frank V- I was unfortunate enough to get to witness your childish rant this afternoon. I think its unfortunate that you cant follow direction and show up when they tell you to so that they can perform theyre job as dictated by Orange Theory Corporate policies. These young ladies are always respectful and helpful to all of their customers, who dont come in acting like self absorbed idiots.. I think its sad that a man who fancies himself as such an important, and clearly very highly educated man, has to result to insults while throwing his fit. Good work!! On a positive note, this is a great workout, with a great staff and trainers, where you usually dont have to witness people who cant follow the rules throw temper tantrums. You should all try it if you havent...
Great place for group work-outs. Everyday a new 1hr routine which includes cardio & weights. The instructors are also very helpful and fun.
I really enjoy the personal training we receive from the coaches.
Truly and inspirational workout experience! The trainers are motivational and knowledgeable and always happy! I love my OTF! :)
Too many members than can be accommodated by this location. Basically - more demand than supply. Which is obviously good for the studio but a PAIN for the members.Unless you are someone who plans days in advance for your gym schedule - this one location may not be for you. I register for evening 5/6 PM classes @9/10 AM in the morning but still get in the waitlist. A waitlist that never clears up.. until final 30 mins of the class start time. So one has to take a chance. Been there few times after work - changed into gym clothes but the waitlist never cleared and came back home. Other cases, I have been at waitlist #6/7 and would get a message 30 mins before the class saying you made it to the class. Tired of the same schedule.**Canceling or a no show to the class technically should result in a $8 charge. Manager at the studio is too nice to not charge that. Which could be the cause for members booking too many classes (filling up the spots). Not sure how else to explain #7 waitlist making to the class in the final 30 mins.Planning for gym should not be a hassle. This studio certainly gives more SCHEDULING PAIN than the actual WORKOUT for me. So please be aware of this before you join in.
I enjoy going to workout. The employees here are very nice and have such a positive attitude.
Ive been an OTF member since 2015 and in 2017 switched this lcoation to my home studio. The staff are the greatest people. My favorite trainers are here. The members are so great and fun. I love my OTF workout days. Even my husband, the marathon runner, enjoyed the workout when I took him for a free class! First class is always free so you can see what all the fuss is about.
All of the coaches at OTF Castle Hills are fantastic: Trecia is amazingly attentive and so motivating - she is always ready with a modification before I have to ask. I also always enjoy classes led by Emily and Meghan as they are always so uplifting when we need that extra push in an all out. Also, the front desk crew is awesome – Sarah, Faith and Rachel are always there to help when I’m having arm band troubles, or need to sign up for an extra class. I always feel challenged by OrangeTheory and love that it’s a safe space for everyone to work on themselves and burn a little bit harder than the day before. Thanks OTF Castle Hills 😊
Great staff and easy to get in and out for a quick workout.
I signed up for OTF in Castle Hills after my first session in Aug 2015, I loved it! I especially loved the heart rate monitor and seeing your effort on the big screens. I remember thinking (panting out of breath), Im running as fast as I am, why am I not in the orange zone?!!! It definitely made me work harder and in working harder I got better at my running. I also learned to appreciate running on a treadmill. As an outdoor running person, that was difficult. But the varied workouts and programs helped. I tell everyone about the base-push-all out pace and have encouraged my friends to try it! Ive always run but Ive become much more confident about my running. This year, Ive just completed 2 half marathons and both within 3 weeks!! Ive also trained at Plano and Allen studios, equally enjoyable. All the trainers keep you motivated and its nice when they recognize you too. Being able to train at different studios is a plus. The app could do with some improvements such as being able to book classes at studios outside your base location. Overall, I enjoyed and learnt a lot from my OTF experience!
I had never been to a specifically HIIT oriented program, and both the workout as well as the employees amazing energy! They were very nice and upbeat about fitness which I enjoyed very much!
Office staff and when you walk into Orange Therory are polite say good morning and says good bye !!!
Great fitness trainers, awesome schedule time, affordable prices programs
My boyfriend and I joined OTF around the beginning of july wanted some fast results in order to join our family to hike Longs Peak which is a 14,000 ft elevated mountain in the Rocky Mountain National Park. We went from not having a regular work out schedule for a year to joining OTF and working out 4-5 times weekly. In just a month and a half we went from couch to 14er. Not only we were able to hike this mountain but we took the harsher route and rock climbed for 2 miles until we made it to the summit. Such a great turn around! We love the atmosphere and the inspiration to get to the gym every day. There is a contagious enthusiasm right when you walk in the door. You are competing with yourself and only you! Super happy to have joined Castle Hills OTF!
Love Orange Theory, the classes are great, they go fast and you burn a lot of calories.
I enjoy the positive energy, motivation, and the enthusiasm of each trainer!
Love OTF the workouts, the coaches, the peers, everything!
Great staff and amazing workouts!
Amazing coaches with lots of energy!
Great place and great people!
Awesome trainers, great workouts, love OT Castle Hills!
Stinky
Love this place!!!!