I was transporting some parts in my truck, they kept wanting to blow out and the UPS store was the closest place I saw. So I stopped there, talked to the manager Zee Bashir to see if they had any rope or anything I could use. He gave me rope out of his personal vehicle so I could continue on my trip safely. I appreciate Zee going out of his way to help instead of just saying no like most would. Thank you Zee!
I have been using this location to ship for several years now. Owners Ryan and Zee are so kind and helpful. Ryan has also helped me print invitations and Ryan went out of his way to meet our budget. get us specific size envelopes, and make sure the quality was top notch!
I was moving to another state and Ryan B. went way above and beyond to help me ship some of my belongings. He even met me early in the morning before my flight to ship 1 last item. Stellar customer service, truly the BEST.
I came in late for notary but Mr Rehan and The new kid Chris took their time out and went extra mile to make sure I was taken care off, highly recommend this place!!! Good new hire👏🏽
I definitely recommend this location, Ryan was very helpful helping me Notarize a form. Even though I came in five minutes before they close he was very patient.
I have a mail box with them. This UPS Store is the best. You can compare the number of the stars. They open earlier than the other stores in the morning. Zee, the store manager, is kind and thorough. I can rely on her while I am on the road, traveling across America. Thanks, Zee.
The owner, Z, stayed past the stores hours of operation so that I could pick up an important package. They were patient and considerate and waited for me to arrive an hour after they closed. They also provide excellent service. Thank you Z!!!
Just go to a different ups store one with less attitude. Do me a favor and just skip this one. The lady that works there CINDY does not help at all.
Stopped by this location to ship internationally. Ryan was friendly, knowledgeable, helpful &extremely patient as I made international calls to figure out the options. Clean space & easy to find. Ill definitely be returning for my future shipping needs. 10 stars from me for excellent customer service.
I should have read other reviews before going here. I went for notary as my usual notary place was closed. These people charged me extra 3.99 as facility charge. No other UPS charges any facility charge. Because of suing such cheap tactic to gain more money, you lost mine, my family and my friends future business. OR anyone who is reading these reviews.
Ryan at this location gave me superb service. He made my experience quick and easy. I will definitely be back to this store because of him!!!!
Be aware that this store is Not able to print the amazon return label, they will charge $1.99 for the process fee. Never heard of that and never have issue in the other ups stores.
Cyndi will tell you that you are wasting her time, I would suggest going somewhere else. She made it clear that she did not know how to do her job, which was copying papers, yet still somehow I was the one wasting her time.
I would give this zero stars if I could, Ryan without a mask during a pandemic with a mask mandate by the republican govenor would not leave the social distance space of my son and daughter in law who knew more about how to work the copiers than he did. Do not go here if you value your life, go to the Fed Ex by walmart instead.
I went there to notarize a document and Ryan charged me 6 dollars for Notary and 4.99 for facility charges. I didnt realize until I went to notarize a similar document at another UPS store where they only charged me 6.00 dollars and no made up facility fee. I mean Ryan, if you need an extra 5 bucks, just tell me and I will help you out in these tough times, otherwise its called stealing.Also, he charged me 3 dollars for a paper folder that many stores give for free and staples sales for 25 cents. Way to go.
Positive experience. Staff are really helpful, has a lot of patience. They strive to get a best price for their customers. I recommend to visit this store.
Always great. Good people, fast, easy.
Have always had great service with these guys! They’re very helpful, efficient, and polite!
I have used this store several times and for a variety of services (notary, package delivery, Amazon returns, other). The service is top notch, and the people running it are SO friendly and kind!!! Highly recommended!
Addison was super smooth and patience with my complicated work of printing, scanning and emailing, nice work environment, thank you so much.
This is the friendliest, most convenient, professional shipping store I have interacted with. I will continue to conduct business with Zee, Ryan and Addison for both my personal and professional needs. Their customer service is exceptional while providing a wide array of quality services. I have never had a negative experience and visit here daily. I look forward to seeing Addison daily as he is truly humble and so compassionate. What an asset to have! The entire staff is courteous, kind and professional. Highly recommend them!!!!
2nd visit today and both GREAT experiences. The employees really make it so easy for the customer and I absolutely love that.This is exactly how customer service should be... friendly, personable, authentic and quick.I think I have found my new UPS location without a doubt.Definitely would recommend.
Ryan was amazing and the whole staff is wonderful. They helped me make invitations for a party and last minute when I needed extra, they were able to get that done in one day! Thank you guys again!!! I will be telling everyone about your wonderful customer service. Also, the invites turned out beautiful so if you need printing come to this location!
I spent like a hour waiting for a laminate print. Horrible customer service
I needed a to have contracts printed with a carbon copy and made into pads. The team at this store were excellent! They handled everything without a huge run around. The pads are professional and extremely nice. Zee helped me understand the cost associated with the order and made me feel comfortable trusting them with sensitive business details. I would strongly recommend them for all of your small business needs!
Absolutely love coming to this UPS! Everyone here is so nice and helpful! I’ve yet to find such great service at a UPS and love that it’s family owned. Nothing but good experiences at this store :)
Convenient location, clean and organized store, friendly and helpful staff. I found this location next to my gym - needed to return a memory foam pillow back to Amazon, unfortunately those things typically ship rolled up and compressed - there was no way I was going to get it back into the box it came up. Andy helped me roll it up into a bag so it would fit into a smaller box, then found a box it would fit in and gave me all the packing material free of charge. I really appreciated him going above and beyond to help me out. Ive found my new go-to spot for shipping packages!
I have kept a business mailbox here for over a year now and everytime I come into the store I am treading so wonderfully. The owner Zee and his family that run the store are fantastic. The store offers tons of services to assist with you small business and are always accommodating with customized shipping services. A+
I first came in many months ago to ship a last minute package for a customer, and their shop is on my way out to the highway from my home. After a brief conversation about the stack of flyers that I had with me (that I had printed elsewhere) I submitted a project for a set of posters. Flash forward to today and I now use their shop ALL of my companys printing & shipping needs. We spend approximately $3k-$5k per month on print projects, quite often with very short notice on project submission deadlines and theyve never missed. They have even stayed late for me on the few occasions in which I had to re-route other staff members to go and pick up a print job that was needed for distribution that same night! I cannot say enough positive things about their level of service and dedication to the needs of my business. Customer for life right here!
I had an opportunity to visit the store a few times. Every time the cordial reception and the helpful staff was there to look after my requirements in the most professional manner. Both Ryan and Zee, were more than understanding in deciphering the tasks I had at hand and advised me with best options; thereby solving my multitasking needs in no time. Were not only willing to work late for me but also ensured customized shipment packing in professional manner. The staff, particularly Ryan And Zee, go beyond the normal limit when it comes to printing jobs and shipment with a customized requirement, at the most affordable price. I would definitely go out of my way to same location, just because of the excellent customer service. Double thumbs up for the courteous environment.
We went to the store as it was very close to our place and had very unpleasant experience this afternoon -1) We wanted to print 1st page of a document in color and rest of the pages to ignore but before I could say it, Ryan was fast enough to print all of them. I let him know immediately that I wanted the 1st page in color but he wasnt kind enough to consider and ended up charging $3.54 for all 6 color pages.2) After coming back to home, we realized that those 6 color pages were not even handed over to us.3) Even though Ryan was pretty quick clicking the print button for 5 docs and literally took not more than a minute to send all to printer, at the end he charged 5 minutes computer usage charge i.e. $2.504) I wanted to know why usage is for 5 minutes, he reverted back saying UPS doesnt do charity but couldnt clarify my question.5) At counter I was asked to pay $34 for 12 pages print and 2 pages notary. It was high so I asked the reason, Ryans reply was I will get to know in itemized bill after my payment. As I didnt want to pay before I know the breakdown and therefore insisted, Ryan cancelled the transaction and found that one item ($12) was included that I didnt buy. Initially I thought it could be a mistake but then I was also not sure if this was due to dishonesty (as done for usage charge)6) For 2 pages notary, we were charged $12 ($6*2) plus a facility charge of $2.99. I dont remember paying it to UPS before and also checked with one of my friends who did notary few weeks back from a different UPS store. He also couldnt recall that there was a facility charge involved.Edit 10/30/2018 - Today I had to print and notary few more docs and visited other UPS store 2 miles away. There were NO usage charge for printing, NO facility charge for notary and A4 color print was 10 cents less per page.
Not the closest store to me but visited in December when other stores were closed. Owner has nothing but excellent customer service and was delightful to speak with. Went today again and Andy was enthusiastic, accurate and incredibly friendly. Makes shipping packages fun...
The owner Mr. Bashir is always helpful and insightful providing excellent service for all shipping needs. My experience here is unlike any other when visiting UPS Store locations because he truly cares about personal customer service as does his staff. If you have any shipping needs I recommend this location compared to any other. Never a long wait convenient location just off SH 121!
The staff is always, friendly and engaging any time I’m in there. They are quick to help, offer advice, and help me find the best solution whether packing or printing. Definitely seek them out if you need a quick print solution. Ryan will be of great help.
Great location and the customer service is always top notch....and they do a great job of giving you options for your shipping needs...AWESOME!!!!
Ryan helped me and truly went the extra mile! A friendly, kind heart really makes a difference to me as a customer. I will go out my way to come back to this UPS location; because, the customer service is absolutely worth it!
I go to this store quite often and have always had great customer service. Andy is always very helpful and pleasant to deal with. Same with the owner, very customer focused. Keep up the good work Andy and team!
Fast and great service. Clerk helped me save money while shipping some returns to Amazon.
Always friendly and professional. experience today was no exception. Andy went above and beyond to help get a package shipped. took additional steps to ensure delivery and customer satisfaction. hes an excellent representative for them.
I drive out of my way to go to this UPS store. The employees are very professional and helpful. There has always been someone behind the counter. They are customer focused with things like a basket of toys to keep young children busy and family friendly radio playing.
These folks are spot on every time, very helpful and friendly. Often the owners are there, or one of their daughters. Great service with a smile!
Great location and quick, reliable service. Ryan was very courteous and helpful. I love that I can drop by anytime and get in and out in just a few minutes, all without the hassle of the construction around the Main St. location. Highly recommended!
Ryan and his team are always friendly and helpful, attentive & professional service that is hard to find these days.Other than the quality service that you receive, the store is located in a very convenient shopping center which has an ample amount of parking.Thank you & keep up the good work.
Very helpful and friendly staff!The store owner/manager worked out a great deal for me for a print job I requested.Great quality and service!
This location is very close to my house. I needed a print job completed for a trip out of town. Ryan was very helpful in completing my order and giving me price options. Despite the fact that I waited until the last minute, he did not charge me a rush fee. Great customer service and very friendly. In another review, someone mentioned that noone is behind the counter. I walked in at 5 pm and the store was empty but Ryan was behind the counter.
Great service. Ryan was awesome and so helpful! Glad to have this store in my neighborhood...I will hopefully never visit the post office again!
I had a great experience at this store! It was very easy to access right off the highway and I was in and out very quickly....great reception when I got in the owners were very helpful and sweet. I would definitely go back!
Professional and courteous staff. Take time to understand my business needs and guide me quality and cost effective business solution.Highly recommend for Printing and Mail Box needs.
This store has great service and makes sure your package gets to the correct destination. I will be a repeat customer. Thanks for all your help Andy!
This is my local go-to for sending UPS packages. Usually returns from Amazon. Theyve been very nice each time Ive been there. Usually its pretty quiet and slow, but there have been times Ive been in and had to wait for service. My main reason for not giving it 5 stars is that there isnt always someone at the desk when you walk in, I think when its slow the employees wander into the back and sit there on phones.
ALWAYS impeccable service. Every team member consistently goes out of their way to help, in every way that they can. Courteous, kind, intelligent, diligent, effective service. EVERY TIME.
Andy is amazing! He literally got me in and out and was pretty nice to chat with for the few minutes I had to spare! From now on I’m using this location!
Great customer service. Alway super friendly and quick reliable service!Recommend 10/10.
Outstanding customer service! Mr Rehan was Amazing Super helpful got me in and out in minutes. Thanks you for great service
So I went in once about yr or two ago and the owner charged .89 for a single strip of tape. Thought that was just weird considering my normal ups store never did. Anyways I said oh ok paid him and then gave me a lecture about how his store has to make money too. I just laughed and said oh ok! Never been back. Today I went in and Andy helped me mail off a package and he was great! Provided great service and friendly! Very different experience from my first. Looks like the store made a new customer.
I have been going to this location for over a year and will continue to come back. Fast and friendly service every time. Thank you!
Everyone at this store is always really helpful!! The owners are there most of the time, and all of the staff members are super friendly. Andy always helps me out when I firget tape, and helps me carry some of the heavier boxes 📦 into the store. Also, priniting here is a lot cheaper than any of the big office stores
Excellent customer service and attention to detail. Andy is the best and goes out of his way to assist the customer!
Busy location but Ryan and Andy will go out of their way to make sure your job gets done. Very professional and willing to go the extra mile to earn your trust.
The staff are extremely knowledgeable and helpful. Ryan B. and Zee B. went above and beyond to help us. I would highly recommend them for any and all shipping needs!
The owner and their staff are so friendly and helpful. Always goes out of their way to make me feel welcome there!!!
I met the owner of the place when dropping a package and he was a really friendly and knowledgeable guy! Awesome customer service!!
Great location. They are always happy to help and go above and beyond to make sure that my shipping goes well.
Ryan was incredibly helpful and even stayed open late to help me out.
Andy was great,I was lowkey running late for work and he understood my situation and was super nice about it,so yeah you know what, 5 stars👍🏻👍🏻👍🏻
Very rude employee the goal on this store is charge you as much money as they can, I got extra charge $2.15 for printing a shipping label I know $2 it’s nothing but this is not how to keep your customers most of ups store they don’t if it’s a big Package
I have had nothing but wonderful experiences at this UPS store. No matter what I need, they are helpful in finding a way to assist me in getting it done! I highly suggest using this UPS store for your printing, mailing, or copy needs!!
Very helpful and friendly! Great location too, lots of parking available.
This is the nicest UPS store I’ve ever been to. Zee and the other gentleman there was so helpful and patient with my jumbled box of stuff to return to at&t and I love how they help share with the community the local businesses around here.
They were so helpful and friendly will definitely be visiting again
Aweful customer service... I would highly recommend going to a different UPS store or taking your business to FedEx. Very rude and unprofessional.
Friendly service and customer needs come first! Will use this shop before the other one in town from now on.
Andy was phenomenal. Fast and friendly!
Andy was superb and extremely helpful on my return transaction.
Always helpful. Well run store.
Very helpful and friendly excellent customer service!
Andy is the best! Very helpful and nice!!!
Extremely Terrible Customer Service! Manager/Owner was very unprofessional.
Have visited this store several times and shipped numerous packages from here. The staff is always very helpful and accommodating.
Me and my husband went to this store couple of times for notary and printing. Ryan is very friendly, he even remembered us when went to the store second time.
I got here 5 minutes before 7pm on a Friday night. I get it, everyone is trying to go home but I needed to print only 7 pages. The employee had a rude attitude and stated several times that I guess I can help you but we are about to closeI thank her and walked away.
No customer service!! I was not greeted at all. I will not be back.
Great customer service