Its a great place to get your phone fixed. They are very professional at what they do and they are very friendly anf nice so if u your phone is brack they can fix it

Had a screen replacement under an insurance claim. They ending cracking my back glass during the repair then when they replaced the back with a cheaper alternative that doesnt even close all the way together. Wouldnt pay out of pocket to have repairs done here.

I had the rear glass on my LG G6 replaced by them and they said they couldnt get the back glass to stick properly so they used an excess amount of glue. The glass still pushes up and isnt seated properly. Also the back button/fingerprint reader hasnt worked right since I got it back from them. As the person I was talking to didnt seem to be very personal with me like he didnt care that much. Do not recommend.

First time visit service was very good and the food was so good.with be returning in the near future!

I went in for a screen bleed repair (with a working home button) and left with a non functioning home button. The employees tried to rush me out saying that I could just used the assistive touch. When I wouldn’t budge, they decided to work on it for 20 more minutes before phoning it in. While they gave me a discount, I find it very unprofessional to ruin a product in the midst of fixing it. I don’t recommended this place, from the lack of masks and professionalism, it was all around a bad experience. So much for phone pros, more like phone imbeciles

Great phone repair store. Waited about 30 minutes for the Gimp Squad to look at it and gave up, went to Verizon to get help but their solution was a new phone. Another customer told me about Phone Pros so I went there. Dirt in the contacts. Free fix!! Told me to come back if I had a real problem!! Bobs the Man to fix your phone!!!

Same as I’ve seen below. Went in for screen replacement, home button was difficult to press after. nothing they could do, No offer for even a partial refund. Then it would get stuck and made phone unusable. Affected entire performance. Ruined a fairly new phone. Had to completly replace it.

Went in for a screen replacement, she broke the home button said “there is nothing they can do about it” no offer for a refund or nothing. Very unhappy. Asked to speak to the manager was told “he was unavailable” do not recommend.

Great, prompt, excellent service! Took my sons phone in today & received it back today! These guys are amazing! I HIGHLY recommend Phone Pros for repair and/or equipment purchases!

Excellent service done quickly at a reasonable price.

Did a great job on my camera screen so I asked them to install my front glass and it turned out bad, dont ask them to do screen protector installs with liquid glue, no experienced enough for that.

Friendly staff. Extremely helpful.

The staff was pleasant and refunded our money with no fuss.

Called the store to inquire about selling two phones. Thoroughly explained the small issues with both phones.. was told they were good to go and bring them in so I make the commute to the store only to be told neither of the phones could be sold? Not one, but both, after I explained in detail over the phone first the exact condition of the phones. Waste of my time and gas. Where it was a chance to earn my business for life, this store has lost it.

They charged my like 150 to replace my phone screen with a low quality one that glitches and has a visible dark spot. Also after getting my phone back it doesnt charge unless i restart it and then plug my charger back in. Waste of time and money

I was very impressed with the professionalism of this business and how capable and knowledgeable they were in helping me with the issues I brought in. The pricing was refreshingly affordable, and Cameron has excellent customer service skills. Keep doing what you’re doing the way you’re doing it.

Cameron and Rita are The Best🏆. They are the epitomize the meaning of experts. They are not only skilled and very knowledgeable, but they are great listeners and communicators.They are quick and efficient and very kind to all their customers. We are so lucky to have them here to rely on, when we cant fix the problem, ourselves.On Gibson Lane behind Kohls.No negatives, only positives.

Phone Pros offers great, friendly, and fast customer service. I dropped off my phone for a battery replacement, and they had it ready for me in less than an hour. The associates I spoke with were nice and knowledgeable. I would highly recommend, and I will take my business here in the future.

AMAZING SERVICE! They called before coming to pick up my phone at my job, had it a very short time and even though I stated I would come to their office and pick it up, they delivered it back to me! My phone looks brand new. I am VERY pleased!

Amazing customer service and top notch quality! was in town and had them fix my iPhone 6s!! Sad day BUT It was a lot less stressful with the great price and customer service that was given to me! When Im back in town Im bringing you guys some donuts or something! Amazing!!!

They were about the only one willilling to help me with a less expensive phone.Very courteous and professional.Quick answers to the questions I had.

Robin was very nice an lots of help . I not only got one fix but two an she was very helpful with info an communication on the parts an how long it be. I got one phone fix that day only took a few hours the other took few days cause parts but still faster then any other place also best on pricing

Im extremely happy with the services! They fixed my phone in less than 30 minutes. Would definitely recommend Phone Pros!

I love PhonePros!! Such great service from all employees. Never had to wait long for anything. Fast and easy! They have some really cool cases for smart phones and some awesome fidget spinners! Ive had my phone fixed and it didnt take long at all. No problems with it after it was fixed. I picked up my phone and everything was back to new.

Somehow my back camera glass got broken and the next day I went to Phone Pros and they ordered the glass and was done within the week! Only took them 15 minutes to get it fixed! Great price and amazing service! Would 100% recommend their entire staff!

Great customer service! I needed a charger they had one for me to buy. I needed a cube to plug into the wall while I waited at the oil change place & not a car charger like they had to offer. They didnt have any for sale in the store but they had a personal one in the office and gave it to me no charge. 10 STARS

Had a phone screen fixed and it was not properly working not even 24 hrs after they fixed it supposedly. I called and reported this issue to them and they went on to say it didnt fall under the 90 day warranty you have that really covers nothing. Basically after talking with them they could screw up someones phone and never admit they messed up. Everyone needs to know they are not good to go.

This place is awesome! I worked with Bob who got my phone repaired fast for a decent price and on top of that, I got a lot of really great information on whats coming up in electronics. These guys really know their stuff!

Very good experience! Extremely knowledgeable!! Very kind and fast service. Honest prices. Best place to get your phone fixed!!

Great place to do business. Very knowledgeable, very friendly, great customer service. Competitive pricing! So glad that I read lots of good reviews on Texarkana Cheers and Jeers and decided to shop there. Will do all my phone business with Phone Pro!!!!

I loved this place!! There were 3 people in particular that were of great service, the owner Morgan, Brandon and Rita (not sure if its spelled right). They were very courteous and answered every little question and fixed my screen a second time with no problem. Ill always use them for all of my problems, I liked being treated like a customer that mattered and not just another $$ in the drawer! Thank yall very much!! Please continue being yourselves!

I want to thank Phone Pros for fixing my phone in about 30 minutes. The guy working stayed after hours just to fix my phone. I had dropped my phone in water on Sunday and they were closed. I went in Monday morning and they diagnosed my phone with the water damage service they had and I was able to save my phone. I only needed a new screen and battery replacement. Re price was reasonable than buying another phone and having to wait for 48 hours or more. I highly recommend their services.

Was visiting from California and accidentally dropped my phone in water 💦. Well everyone knows that is not good, right? So I rushed over to Phone Pros and they had a water treatment service there. They were professional, courteous, and humanly kind to my situation. Even though they were not able to repair my phone, they offered options for other phones for better pricing than the general phone stores. A couple of hours and I was on my way!!! Thank you gentlemen for such great service. I can see why you are winning the Best in Texarkana awards. Thanks again ☺️

Simply the best, dont waste your time taking your phone anywhere else. Here you will get great customer service and not only will they fix your phone but they have top of the line accessories as well. Plus you get to sit and watch ESPN while you wait, you cant ask for much more.

Great customer service.... kind, friendly, and informative... Will definitely return if ever have the need again! Thanks for s great experience!

They replaced the battery in my galaxy s7 edge and made it great again

Great service. Very knowledgeable people. Price is not bad either. I would recommend Phone Pro for all your phone and IPad service.

These guys hooked me up, fast service did an insurance claim between trips out of town, so far screen is perfect

Awesome awesome people. Really helped me out when I knew nothing about what I was doing. Definitely coming back!

The customer service is exceptional! The employees are honest, hardworking, and literally the best phone pros in town. I have used them over & over again & highly recommend them!

Got my battery replaced in my iPhone 6S. It took an hour and now my phone works just like when I first bought it. You definitely should check this place out if you need a new battery.

Very courteous and knowledgeable. Repaired my sons iPhone screen quickly (within the hour) and for a fair fee. Highly recommend.

I broke the glass around my camera lens after only buying the phone a week prior. The phone had a gaurantee on the screen which I thought covered all glass on the phone; however, I was mistaken. Went to phone pros and was able to get it repaired quickly and professionally. Great business.

Had to take back same day after first repair as the screen was not working properly second screen is ok but have problem pushing some of the icons in certain areas of the screen don’t have time to take it back so I will just deal with it. Employees were nice and helpful but not sure about quality of work

Have say they really help us. Fit hubies phone in no time and price was great.

Cameron and all others were so helpful. I would recommend them with all phone issues!!! Thank you for great service.

It was great fast fix too

Could not fix my phone, but did take my money.

Great place to get your phone and tablet fixed. Very fast and knowledgeable at a great price. Plus they warranty their work. Shop local

Most defiantly a 10 on a scale. 1-10 friendly professional customer care. Go out of her way to help you .Reta is a very special person. Very. Professional . Very satisfied with customer experience and very friendly staff. I Highly Recomend if you have not been to Phone Pro’s on Gibson Ln. that you pay them a visit you will not regret it I promise you. Ask for Reta Thanks

One of the positive experience I have had in years. Good to see that the customer is still valued in American. Emilys professionalism was on full display. I walked into the store in a state of panick of loosing all my information but left with my confidence at an all time high. I travel from state to state and looking foward to doing business here again.

Best place in town! Quick service and very friendly. They take great pride in their work and provide quality service.

This place is a joke!!!Told me it was a mother board problem, said no one in texarkana could fix it.Took it to BestBuy and the girl had it working in less than 10 minutes!!!I will never go back to the so called phone pros...I had to give the 1 star to write the review, or it wouldnt have got that one..And got recommended by the Verizon store..I guess they dont know what kind of a joke they are..I will inform them to recommend BestBuy, the Geek Squad !!!

Cracked my iPhone screen. Took it to the Phone Pros They told me to check back in an hour and it would be ready and it was. They were nice and friendly and I would definitely recommend them to everyone! Thanks Pros!!!

Amazing experience !! Staff member was very knowledgeable. ... price was superb....Quick and painless....why cant EVERY place be like this???

Only one person working. Phone was not ready when it was supposed to be. Screws werent screwed all the way back in. were literally falling out!!! screen messed up 2 weeks later. Lady was really nice though.

Super friendly, and very quick service! The guys were helpful and easy to work with. Thanks!

Great People and Great Prices! Ive had several devices repaired and not only do they do great work but they stand behind their work. The only place to get your phone or tablet repaired in Texarkana.

Fast professional services at a good value.

Love theses place ! Always super friendly.I have had 3 iPhone batteries replaced for a very reasonable price . They are very quickalso . Definitely will be back . Thanks phone pro for an awesome job ...

Amazing service and quality! The employees have a great background knowledge of phones and I can tell they take pride in it

My daughters iPhone 6 bricked after OS upgrade. Reta Boop is awesome, she helped me get the phone failure resolved with complete satisfaction. I will use their service again, Thank You!

In todays day & age dropping breaking or getting your phone or device wet or ruined definitely sets you back financially and takes your already overworked day to a new low. Well when it comes to that stress PHONE PROS is the exception they invite you in to there amazing store and explain its not a problem we will have you back to the land of technology in no time. There customer service and technical knowledge as well as there quality of work and lowest prices in town are what will keep me coming back.Thank you Morgan for taking the time to come talk to me about what needed to be done and how you were gonna take care of it. In no time at all and for a price that NOBODY & I mean Nobody around could match, Morgan and his excellent staff had me fixed up and back to my crazy day in no time. Definitely go check them out whether for a problem with your phone or to check out there awesome selection of accessories, cases etc.Thanks Again PHONE PROS for making me a lifelong customer!!!

AT&T recommended Phone Pros and I highly recommend them to repair a broke screen. Waited about 10 minutes for them to replace it and it didnt cost me an arm and a leg. Very satisfied!!

Great place to get you phone repaired and phone cases. Also, great company all around that gives back to the community!!!

Reta was awesome!!! So friendly and professional. She fixed my phone in no time!! Definitely will be back.

My daughters phone wasnt working properly and it was busting open. I was for sure she needed a new phone; however, I took it to PhonePros and all it needed was a new battery. They had it done in under an hour and the cost was very inexpensive. Cheers to you PhonePros!!!

Had a great experience at Phone Pros with the kids and with their virtual goggles. My daughter enjoyed the telephone accessories.

Rita is the best at phone pros! Very polite and great at what she does! When you need you phone fixed go see Rita!

Great selection of accessories. Very knowledgeable staff. Fast & Friendly service. A1 Best in Texarkana!

Took my phone in for a battery replacement. Phone pros broke my microphone, thus rendering my phone useless. They offered to refund the battery. Because of phone pros, I had to buy a new phone! Thanks guys! Very unprofessional...

These guys were knowledgeable and friendly . The guys were very professional.They cater more to iPhone users than to Android users but they helped me with my Android problem and it took no time. Thank you to the guys who work there.

Best in the business. Ive delt with all the phone repair shops in Texarkana... There isnt another that stands up to the professionalism and service that this place offers! Highly recommended from me!

I think it is the best place to get your phone fix everyone is really friendly and helpful I like them over anyone else they help you find what you need.

Good guys. Quick service. Reasonable price.

Employees were friendly,Educated regarding products available,Quick to offer a welcome,Service was both fast and efficient,I intend to come back and have already begun to speak to others regarding the product I purchased and the service I received.

Its a great place to get your repairs! I highly recommend it.

Fast service and iPhone 7 Plus look like new. Highly recommended!

They are great. Super fast delivery and ready to get to work. Thanks phonepro

LOVE this place and the staff! Always so helpful and kind, will refer them to anyone!

I went to get my cracked screen replaced. They did not properly fix my phone. It kept on popping out of place and glitching. Then one day, it popped out of place and the screen cracked again. I went back up so they could replace it and the lady working there basically told me that she thought I was lying and that it was my fault it cracked. Since there was no way to prove that it wasnt my fault, they arent going to do anything about it.

The employees were very knowledgeable and very helpful and I will recommend them to anybody.

I had a IPhone 5S, i paid $100 to get a new screen. they put a iphone 4 screen on my phone . not even 6 months later, my phone out of nowhere started to freeze & restart and it finally just crashed. there isn’t a doubt it in my mind it was bc of that screen repair. also, my sister got her battery replaced and her battery drains like crazy. i don’t recommend these people. they’re not affiliated with apple in no way, & if something were to happen to your phone, apple couldn’t help bc of the changes done by people not affiliated with them. it’s smarter to buy a whole new phone then to go here.

Best place around. We offer water coating, accessories, repairs, and much more! Typically takes about 15-30 mins. Stop by today! #wearepros

Reta is amazing here at phone pros come in and she will get ya going she was quick and nice best place in town come and she her

Wonderful customer service. Employees are super friendly and very helpful.

Fast and friendly service and great prices! I would recommend to all!!!

Everyone was so helpful and knowledgeable about phones. I also love the wide variety of accessories they had available!

Called to get a quote and they couldnt give me simple information like price of materials and price of labor.

Everyone there is so friendly and helpful they are great people ..im gonna check it out more when my contract is up..

Great service! I would recommend to a friend. Thanks Phone Pros

Phone Pros is a great place to get your devices fixed. My IPad looks brand new! Thanks Reta & Cam

Best place to get your phone fixed. Super easy and helpful

Great people! Customer service is wonderful.

Excellent customer service; all the latest accessories; all the latest procedures in repair. Highly recommended.

My experience was excellentI was help in making a decision on buying an IPhone and receiving knowledge on how it works

Fast professional service. Helped my Wife with Her phone with no charge. Friendly Employees

Great friendly people extensive knowledge of all phones how would recommend them to anyone

My favorite store ever. Great service and reliable. And i can afford it as well. All stars here!!!

I went in right as they opened. Fast, friendly, and good quality