Stateline is the best car wash experience. I was approached by Victor and he was very pleasant and helpful. Thanks for making me smile.
Tina and her crew are awesome they very helpful and respectful and be right on time when they see u need help at pay station or jus with anything
Tina and her crew are always very helpful. I love going to Stateline.
Visited 9/10…. Decent deal… but the prewash lady only hits what she can reach on her side of the car. There are two sides to a vehicle…Update 9/24….Yep, she is STILL only hitting half the car…. Might be time to cancel the premium subscription…. Dropping to one star.Update 10/1…Cancelling subscription. Not only are they still only hitting half the car. The two gentlemen at the entrance of the car wash were unattentive and using very profane language. While their conversation was not directed towards me, my kids were in the car. I do not appreciate it.
Stopped by one location and they were having mechanical issues but they were extremely helpful in helping us find the second location nearby(out of towners). We met Tina at the second location and she was above and beyond super helpful and ensured we had a quality service ina timely manner so we could catch our flight. Very impressed with the service quality. Thank you Tina!
Car attendant was named Terry. Very informative and pleasant. Sold me the monthly wash. GREAT customer service!
Went there on 08/21/2021 at the Stateline location around 11:30 am. The bay attendant was super rude. Tried calling to speak to a manager but no one answered the phone after calling 10 times. I will never go back to this location
The workers are always so sweet! Shout out to Tory for his great customer service !My daughter loves going through the car wash so we are up there a lot. Great job.
Went to the New Boston road location. Great service! Fast! Vacuums worked well! Highly recommend!
Employees attitude are trash. The dang wash breaks every 5 mins or so. You pay for the best wash and it never gets the bottom or the rear of the vehicle clean.
Terry was wonderful. Thanks for my membership. I don’t know why I have never thought to do this before. Great employee
I absolutely love coming to Zips!! They faithfully see my car a few times a week at the least and each and every time my car comes out looking great and the staff is always helpful and friendly!!!#zipsfan
The long black washing strips that rub back and forth that are supposed to wash the car are actually leaving a nasty film on the passenger side of the front and back windshields (and probably vehicle too). This has been going on for a long time and thought by now Zips would have it cleaned or replaced. Also the track is always messing up, it doesnt push you out the exit correctly, you fly backwards and the go light isnt on to tell you to drive out. They pull the cars in so close my fear is Im gonna roll backwards into the car behind me. Last thing is the left entry gate has been out of commission for I dont know how long so you can only pay or scan membership in right lane only. If these issues are fixed it would be so much better at this location.
Went to Richmond Rd. Location and as always my car was clean and vacuums worked great
DarQuan was an awesome help with what I needed to use to get the best service Zips had to offer! Great customer services kill
Went through after traveling from MN and got the $20 works. Very poor quality..the left side brush didn’t even work and they never said anything to us. Bugs from a long travel on the front grill and windshield that are still there..I could do a better job with a gas station wiper..cheaper and better quality to do it yourself.
Fast and friendly service. Great wash
Chris was so friendly and made my day! Great job!!
Thanks Rashad on stateline for your nice and friendly service
Scrubbing, excess dirt and bug removal prior to wash with friendly service!!!! Thanks Chris
DarQuan is friendly, professional and helpful! Zips is lucky to have him!
Armond was fabulous! Great customer service!!
Quick and convenient! Love it
Paid extra this time hoping for a better job,but didnt help. Still had dirt on back and on wheels. Attendants seem to be hit and miss.
Darquan did a very professional job. Would recommend
Tina was great she is very awesome 🥴🥴
Tina was a great help in getting us back on track with mine and my husbands new vehicles. She is friendly and professional at what she does. Job well done to all the hard friendly workers that take pride in their jobs at Zips.
Really bad experience! Vacuums never work, and literally half the brushes in the carwash didnt work. My truck was no cleaner than before it went through. It didnt spray soap until I got half way through. Wasted my money!
I appreciate Angela customer service. Helping to transfer cars.
The place is nicely ran managed very professionally by Tina and she is a wonderful friendly manager
They have best car wash in sheverport Louisiana
Friendly staff and a great car wash!
Use to be great. Now you better have 45 min to kill. Very very very slow.
The attendants isextremely rude. He wants you to pull up until you are almost touching the bumper of the vehicle in front of you and when you refuse to pull up further he starts yelling at you that you will listen to him. Cant reach anyone at either location. Not the 1st or last complaint on this employee.
Its an ok car wash. I really like the different colors during the wash.
Cost to much and clearly you can see we all get the same
I normally hate this location, I frequent the ZIPS on Richmond. And that’s only because Terry will get me right every time.
I dont think I got my money worth I have a unlimited 40 dollar account and some of the brushes werent working for the tires and one of brushes kept flipping my drivers side mirror up, and after I came around for the second time I asked one of the workers to pay attention to some mud I had in my rear wheel I could see attitude there workers are not very costumer friendly
Excellent service by Rashad!! Super friendly service!!
I love this place just wish they would get the vacuums running better.
Angela is a great attendant at Zips. Great value for services provided.
IT TAKES TOO LONG TO GET THROUGH THIS CAR WASH LINE
Always the best service from Chris!
Keep up the work Terry (nut)
Doesnt fully clean your vehicle for the price you pay 10 dollars it misses spots
Wash vehicle here a lot but today the change machine took a$10 bill and I got nothing! Leaving a note and if a return call is received, the star will change... Will keep informed
Angela was friendly and made me laugh when talking with her at the payment spot. Will be back when we are in town again.
Good and clean. There was a line but it went quickly.
If you have never been, you need to ask one of the employees how it works, car wash was good after I figured it out.
David was great and professional.
Paid for a $20 car wash, but halfway through the car wash shutdown. Car was covered in soap and none of the employees could give me a refund. I was told to call management, but none of the numbers Ive called work.Edit- Finally got in touch with a representative. If the next visit goes well, Ill change the rating
Quick and easy. Free vacuums!!
Always courteous and friendly very professional
Seems pretty shady here these days. Ive witnessed employees smoking Marijuana in a crown vic a few times parked in the same place every time and some shady deals going down. Just changed so much so quick from the time they opened till now.
Terry is very nice and helpful
Angela is super awesome!
The lady made me smile this morning
Car wash is useless. The worst Ive ever seen. Dirty, doesnt clean, vacs dont work. All the vacs are full of people using them who never had their car washed. Place is a rip off.
Worth the money, fast, easy, no problems
They definitely have the best car wash in town, hands down. We will absolutely be returning here for another wash when needed
Angela is awesome and is the reason we choose this car wash
Vacs didnt suck well. Car wash was fine.
Good deal on getting your car washed. Wash gets car completely clean and dried off. Free vacuums are a big plus too.
Angela and Tori are amazing!
This is where I always clean out my truck
The one on Stateline is not as good as Richmond Road. But I guess over all its a good car wash 🙂
Updates and repairs lasted a couple weeks 🤨
Pretty good automatic car wash. Theyll spray the bugs off before you go through.
Well the car wash itself was great!! The vacuums beside the wash were useless moved 4 times there and none had any abilities to let me finish cleaning my car. If they would turn on the high power it might be with returning but not in the near future. Get the vacuums fixed and repeat business would be good.
The wash work well today
Easily the best local deal to maintain your wagon. Your ride will still need hand washing and waxing but for about $15 a month you can keep a clean rig with unlimited basic washes and vacuum usage (although the vacuums are quite weak & often clogged with items I would never consider appropriate for a vacuum) nevertheless, much more economical and less labor intensive vs. dropping quarters, grabbing a pressure washer wand and playing beat the clock.
Organized well but I really wish there was more of a pre scrub .
The represent our State Line well with great customer car cleaning service. And for an added bonus you can vacuum out your car for free.
The guy that washes the car down was very rude and yelled at me !!
The one on state line was very unfriendly the vacuum cleaner hose three that I went to was all stopped up and workers were outside gawking at a couple of the women and smoking cigarettes instead of trying to be on the job and getting the vacuum cleaner hoses unstopped very very very unprofessional
We live next to the wash. Usually with no problems. We work late and sleep in late. First thing this morning, and continuing as I right this, woke to loud music from some white car in their parking lot. Ive tied to call 3 times but no answer at that facility.Music is usually not a problem, but at 8:30am while the house is trying to sleep it gets kind of ridiculous..
It was okay but the only problem I had was that the guy at the car wash didnt fold my mirrors in and one of my light covers was loose when I came out of the car wash but it does clean your car
Theres ALWAYS an issue with this car wash. They close early, open late and the employees are in no way probably trained to do there job correctly. I pay extra for them to spay my vehicle down and most of the time I have to remind them to do it. Definitely wont be renewing my membership
Slowest business Ive ever went to!! I will never return. One pay booth didnt work and 2 vacuums didnt work. Waited 39 minutes to get through
They never get all the bugs and bird doo off before the wash ends up waxing it on. Going to cancel my membership and find a better wash.
Angela was awesome !
Seema like it always breaks down. Also seems to leave dirt on car.
Great. They got us through in record time.
Nothing works and the machines steal your money, dont waste your time or money.
Super helpful employees and will scrub your car down good if it’s full of bugs... we’ll come here over the one on Richmond road...
Great place to wash the car. They seem to run a good business. Does a fairly good job. You do need to towel dry your vehicle. Doesnt quite get it drive away dry.
Good service
Very Convenient place, Just wish they had a better system for cleaning bugs off of the bumper & rear view mirrors. I pay $34 monthly for the upgraded service & I get a bug-free wash sometimes...
For how expensive it was, it did not do a great job.
I have been to this location before and was pleased. However I always have to tell the attendant to tape down my back wiper. I really like the free vacuum. However, today the day after a 3 day Holiday y’all were closed due to maintence I fully understand it might not could have been prevented. But, it would have been nice had you posted on your website. I checked the operating hours before I drove all the way to Stateline. It says open now!
Scratched my truck all up and refused to take responsibility
Angela is the bomb!!! y’all go see her!!
They have free vacuums....you dont have to get your car washed in order to use the vacuums...good to know
Great car wash
The wash is always good. They broke my rear wiper blade and have not tried to replace it. So secure your car before you go through the wash.
The woman was slow and mean didnt do a good job on my car.
Great experience nice wash the staff was really nice and friendly
I visited the car wash this morning and the service was very poor. They left the cones up and it was 10 minutes after 8 and they still were not open. They were not answering the phones. They were inside on their phones on their cell phone. They eventually came out and told everyone that the car wash was broken down. That would have been nice to know before I sat there for 10 minutes I will not be back
Clean truck or car. You bet. Vehicle will turn out 🌞 bright and shiny. Reasonable rates. Dont let that last rain keep you muddy clean up now