They were very professional and helpful they went to every area that I showed them as well as the surrounding areas where they found another nest and group of wasps that he took care of. He explained the process and the chemicals that were used and what they were used for which was very informative and appreciated since we own pets. All in all very happy with the precision and determination to get rid of the wasps. He stated if any more come back let them know and they will take care of the area again as well as any other areas that might show up.
We have been with Orkin since 2017, and our representative has been Tim Price. We absolutely love Tim, I usually walk around with him talking the whole time. He is always professional, and treats us like family. To this day (knock on wood) we haven’t seen a live insect since 2017. He does a superb job and we always look forward to his next visit.
Rick Michael is our technician and is very professional and knowledgeable about this business. He is amicable and always takes time to answer any questions we have about what he is spraying for. He wears the uniform with pride and is always courteous when performing the treatment. I would highly recommend Orkin to others because of Ricks attitude and work ethic.
So this is our first time ever needing to call and use any service like this before. We have seen Orkin used by our neighbors, so we diced to look into using their services. I was pleased to read that on the first visit, they do a thorough inspection, remove and fill possible places of entry for the pest etc. Plus they explain their process and what they are doing and whats to follow. However when our Orkin guy arrived, he was not even at our home but 45min at the most. He only inspected the kitchen, and by inspected I mean pulled the fridge out and shined his light. Opened one of my cabinets and looked under the kitchen sink and shined his light. He then only went to the bathroom and looked under the sink. He laid a couple traps in the kitchen and bathroom that was it. Then he sprayed the inside and outside of my home in less then 15min, gave me his card and left. He didnt explain anything really that he was doing, what it was for, what it would kill, when he would be back, if we needed to do anything. Nothing! He did answer any questions I asked,however if I hadnt asked any I would have not known. Dont get me wrong he was a nice Kid very polite, but I think he may have been new, or not well trained. Any how I was not impressed at all with the service that was given, and for what I paid for the initial first visit. Not to mention, I have still seen the nasty little PEST crawling around since the visit. I was just very disappointed in the service or lack of service that was performed/provided verses what I thought and read was supposed to be done.
Gianni is the best! He took the time to explain what he was doing during the initial treatment, and what results I could expect to see. At each follow-up visit, he’s always been on time, and incredibly respectful and friendly. If you use Orkin, you should request Gianni!
The technician helped me determine I did not have scorpions but they were earwig creatures. And it was comforting to have someone come out the next day after I called. The technician gave me information after his procedures and was very thorough and kind also. This was the third state I have used Orkin... Indiana, Florida.and Georgia. They are the best.!!!
First off, the call center detailed the steps that were going to be taken for me so there were zero surprises when our technician arrived. It can make all the difference just to know how you can prepare to help make the process simple and easy. Our tech, Brendan, called in advance to let us know when he’d arrive, which was awesome since it was first thing in the morning for us. He listened to my concerns and did a thorough inspection, plus he detailed every treatment he recommended before he did it. It meant a lot to me to know exactly what had been done and if I needed to be concerned about anything with our kids, cats or dogs post treatment. Overall, if took less than an hour!
Good quality work, great inspection and very good service and the worker was very professional very knowledgeable and answered all questions. And I definitely recommend using this company and their awesome service to anyone I know. Keep up the great work, I love your service. 2 very enthusiastic thumbs up 👍👍!!!.
Our technician was very professional and thorough and explained everything he was doing. Thank you - we will see how well the treatment works. He also removed a hornets nest for us.
Christopher was on time and professional. He explained the process and the reason for the expense. Then came Troy and really kind professional worker was polite and a true gentleman. These two represented Orkin as I am sure you would want them to. They both are truly 5 star employeesThanksTony Ashby
I was very pleased with the representative form Orkin. He was very professional and knowledgeable. He gave me useful information and explained the process thoroughly. Thank you!
The first application was not effective. The quick response allowed them to provide a second application. Thank you for being quick to respond.
Dakota was professional and explained everything about Orkin’s services completely. He took his time and answered all the questions that we had. He didn’t rush our service and seemed very thorough. We are very pleased with his level of service.
They do a really great job keeping my home and yard bud free year round.
I had some giant Hornets make a nest behind my porch light by my front door, called Orkin and they sent someone that day within a few hours. Dakota got rid of the nest immediately. Excellent service and very friendly. Highly recommend.
I started with this business when I moved into a rental house in Sullivan. It was full of roaches and mice. They did a great job at a good price. After I moved I continued with the their services. They are always professional, courteous, and very knowledgeable. I recommend them highly.
Jordan always does a great Job and asks what we need and explains what he plans to do.
Bobby does an excellent job treating our homeAnd is always a pleasure to see.
The Orkin man at the Terre Haute branch is awesome. Very friendly. Always there when I need him. Bends his schedule to fit mine. That’s why I continue to keep Orkin service.
Always professional service. Love having a pest free home. All the service guys are GREAT! Highly recommend!
Very nice representative. Asked about any concerns I had and addressed them. Punctual.
Tim was very friendly and professional. He stayed in contact with me to make sure I knew of his arrival time. He was thorough and professional. I would definitely recommend them.
The technician failed to secure the gate to our fence properly when he left. I believe he did not go into our deck as our macaw and dogs did not react as they always have done, and we did not see him. We were in a room with windows looking out onto the deck. Also, he did not come to the door to see if our dogs were out in our fenced in back yard, an area where he went.
Its a real good place they do a real good job and theyre really friendly
The technician that came was very polite, very informative and was able to answer all of my questions. He was very thorough. He didnt act like he was in a rush to get in and get out. He made sure I was informed of what to expect before and then again after he treated the house. I recommend this company highly.
The ORKIN representative that came to the house was very respectful and knowledgeable - but the spray that he used seemed non-productive! Wouldn’t recommend.
Professional, friendly, and informative! We hope to continue our contract indefinitely for further preventative measures!
Brandon has been fantastic. He always lets me know when he will be here. IsVery conscientious about wearing a mask and social distance. The office also calls at least every two weeks to see how things are going. I have been very pleased with your service and have already recommended you.
Great customer service! They let me know each time they come how everything is doing and what I need to do to fix it!!
The service performed was very professional, he was very knowledgeable about everything he was doing and was able to explain what he was doing and answer any questions about the services performed. Would definitely recommend and refer him to someone else.
I live close to a wooded area having an array of insects and mice. Called Orkin and Steve was wonderful explaining everything and spraying. Filling spaces where mice can enter my home. Also laying traps. Will be back monthly and price is great for what is done. Highly recommend.Disapponted to see that Steve had quit. Rick came and was very accommodating. However, whomever is doing the scheduling needs to “get it together”....I was sent a message at 0515 this morning that Orkin was on the way! .... I have always had an afternoon appointment and want it to stay that way.
He was very professional and educated us on what he was doing he cared about our kids safety when treating as well! He told us about the new home inspection which we didnt previously know about which will be great!
Service technician found where mice were getting in, and sealed them off. Great professional job.
We have had the same inspector almost the entire 13 years we have lived in our house and he is so friendly and great at what he does. We look forward to his monthly visit.
Tim is always very thorough and does a great job!
Very professional. Always let us know when they are coming. Very satisfied.
We’ve used Orkin for over ten years. Great service that we can count on.
We have a program in our town that “spray” for mosquitos every week with a truck they drive down the road. This pushes all the mosquitoes to our back yard and it’s miserable. We had our first treatment by Orkin about a week ago and I can not believe the difference it has made. We can enjoy our back yard once again.
Ive been fighting the mosquitoes for so long every summer they are just miserable cant do anything outside without covering yourself in repellents and whatever you can come up with but nothing works very well until I call the orkin man he came out sprayed around the entire yard and within a few hours I was able to come outside do some yard work and have not seen a single one yet. I give them a 10 star rating I dont care how much money it cost it is worth it even though their service is pretty reasonable. I highly recommend everyone to call them. You wont be disappointed
I feel like they need to be more through when spraying, or more clear on what gets sprayed on each visit.
They provide monthly pesand mosquito control and yearly termite inspection/coverage. Always professional and prompt. Good communication about arrival
Orkin is awesome they come and get at the root of your problem .and in time your problem is no more.verry professional and they get it done.best place to go through if you want best service possible.
Always responsive and courteous. Always knows how to handle the problem and explains the process and expectations.
Visited on a day it was raining. Technician didn’t think an outside spray should be done but a call to his supervisor recommended it. Still have a huge amount of ants
Jay was very helpful, cordial, explanatory, and thorough with his visit today!
Steve was wonderful and took the time to explain everything he was doing to me.
So far so good, It rained so they will be back in a week to spray for mosquitoes an fleas outside. The technician was on time very polite an professional. He explained everything an l even learned things I didnt know about bugs an rodents. Very cool. Ill know a little more I guess after this next few days he is gonna check with me how the bug situation is inside when he comes to do the outside. Thank You
So we don’t have any spiders or any type of critters
We called as soon as we saw the first sign of bugs. They came out 2 days later and started treatment. The tech was very nice and explained things very well.
Always on time. Professional and thoughtful.
Great experience, Brandon was kind and professional.
Rockstar service! They are amazing 👏
I find the contract a little confusing and overboard on service frequency. I wish they just had a spring/fall service contract, and then an extra fee for in-between treatments as needed. However, the actual treatment service is always friendly, professional, and thorough.
They were quick to arrive. Professional, although not sure they really took as much time looking, but also did find bugs. So at that point I guess their inspection is done.Would have liked them to explain a little better what can be done until they come back to treat house.Their appointment for treatment was quick, 2 days, and they were willing to work around my schedule.Overall a good experience. Hopefully this will take care of the issue.
Steve Ratcliffe (account manager) was very professional, great verbal communication, knowledgeable and covered all areas we had issues with. We’ve never used Orkin before and this was the best experience and results so, we highly recommend this company for all indoor/outdoor issues.
I called and the Orkin man arrived within 2 hours He sprayed and put out ant bait. He explained how long it will take to notice a difference. The ants are already swarming the little bait boxes.
Service man was very professional. He had a polite yet friendly manner and explained the inspection to me. He also wore a mask, which I appreciated
Steve the orkin guy is awesome 👌👏😎
I am very pleased with the services and the technician who came to my home was very professional and made sure to explain everything to me. He answered any questions I had. I would 100% highly recommend using Orkin for any pest control needs that you may have!!!!!
We had Jared! He was very helpful the entire time, explained everything as he was doing it and gave advice and tips to help with our pests. He was very friendly, with everyone in our home including our animals. Very satisfied with our services with him. Definitely recommend him and Orkin! Glad I finally made the call!
Technician was very polite and efficient in meeting our needs.
Our technician was Gianni, he was very professional, showed up in a nice timely manner and kept In contact with us through out the day . When he arrived he inspected and had tons of valuable information went over the contract with both my fiancé and I, he definitely went out of his way today and took care of us . Highly recommend 5 star service
The worker was very nice and he worked with me when we had trouble with the payment
Excellent and professional service!
The technician was very friendly, asked permission to go through our home, and was very thorough.
Just started the process.. weve heard some very good things about your services and hopefully well have good results
Stopped by to perform termite inspection and showed me some old termite activity and what to look for to tell if the termites were active and also found a small water leak caused by our dishwasher. Now I can repair the leak before the floor became damaged and also needed repaired. Very professional and very thorough.
Glad I used this company they took care of everything I needed
My orken inspector Jarod was polite and did thorough inspection I would recommend orken
I had the most amazing experience with a service man named Tim Price. He came into my home, addressed every fear and concern and did it with the most respect and understanding. I have never experienced such a personable, honest and just kind person in my home. 100% recommend and will be using them from here on out. EXCELLENT SERVICE!! Tim deserves a raise 😊
Daniel is professional, courteous and very friendly. Takes pride in his work. I am very satisfied.
Orkin got rid of all the cockroaches quickly and we had a lot!!
Great service and Tim is outstanding !
Our guy Chris comes every month. He is very professional and is always on time. He always asks if we have seen anything additional he needs to be aware of. He also lets us know if there is something he has spotted. We opt not to spray our bedroom so he always leaves us some glue traps that work great on small spiders that come in at the window at the headboard of our bed. Super nice people to do business with. Had a carpenter ant problem last time and one application got them all gone. Chris let us know what he sprayed they take to the nest and it kills the nest. What efficiency.
Our technician, Dale, arrived exactly when the ETA said someone would. Dale was very professional and kind! He patiently answered all of my questions and did a thorough inspection of our home before beginning the treatment. He even took the time to explain the way the treatment worked to put my mind at ease about having pets in my home. Very pleased and will maintain our contract with Orkin.
Always have good service and professional technicians. I have been a customer for over 12 years.
The man that came out was super nice and respectful, he answered all my questions and let me know exactly what he was doing. When I first got online to set up a call they called me within a couple hours and was very responsive! I would definitely recommend them to anyone.
Great guy and ansome service
I have been very pleased with orkin for the 5 years I have used them. They took care of the ants and mice.
He did a great job.
Did a wonderful job
Excellent service technician. Tim is the best!
Our technician was extremely professionally. He asked about us working inside in the face of the pandemic. He declined and he was nothing but respectable about our decision. He did his work quickly and then moved on. He was excellent. We also considered leaving the company simply for price concerns and they were able to find a plan we were comfortable with to keep us on as customers.
From the moment I spoke with Mrs. Debbie, she was professional. She got someone here the same day, his name was Ken and he did a great job, was very kind and attentive to my concerns he seemed to be very thorough. I like the notifications through text message, giving me a reminder of their soon to be service and what will be done or whats going on. Tim came out this morning on time and he was also very kind! I cant wait to see the results with your service ❤️ Thank You, May God Bless You!
I have used Orkin since 2005 and they are always professional, on time, and do a great job.
Always will have my respect. They have a had job and are the best at doing it
Extremely nice people that truly know what they are doing. Walked me through the whole process of what they were doing and will continue to do. Also kept good vibes and laughs in the air and extremely professional! Very fair prices that work out good/will work for you. Highly recommend to anyone in need, as I will continue to pass the word around. 😊
I am 100% satisfied with the work Orkin did to my crawl space and attic—the men were so professional and explained everything as they were doing the work—I’m so relieved that my house is now protected and safe from moisture and wildlife. Their yearly follow up plan and the weather station gives me such peace of mind—5 stars!
Our service provider is genuine and trustworthy. He takes the time to get to know my family and is great with my child who is fascinated with bugs. I have a fairly bad allergic response with certain pests and he always goes above and beyond to ensure our home and out buildings remain free of said pests. I would recommend to anyone willing to listen.
Orkin is a very reliable service. I own an open timber structured home with Lots of exposed wood. The last thing I wanted was to find carpenter ants AND termites! Orkin was prompt to respond and took quick action to eradicate these pests and more from my home!I would highly recommend them for your pest needs!
Steve was on time, through, and informative. He explained the entire process in detail as he did things.
Outstanding service, very knowledgeable and professional!
Good job preformed by techs. They did an excellent job plus gave me hints on how to prevent further infestations. Would recommend to a friend. Blessimgs to all.
Our Orkin Man was Tim and he was amazing. He was super friendly and made us feel comfortable. He is truly a great person with a great deal of knowledge. Thank you
Service Tech always on time, courteous, and professional.
Jared H. Was probably the best inspector I could ask for. Very professional and gave me plenty of insight on how to deal with my problem after he finished. He was on time and very well mannered
Tim is my service man, he was also my mothers service agent before she passed away.. he is very professional and extremely kind and attentive to my needs.. would highly recommend him and his orkin services.. highly satisfied...
The service Tech was incredible. He explained things thoroughly and was very professional. I would recommend them to everyone
I have regular pest control service with Orkin for over a year now. While the bugs have been under control, I noticed droppings in the outdoor doorway from my house to my garage. My technician Steve came out a number of times because I orginally thought I had mice, however he finally figured out that I have bats in that area. I appreciate his attention to the matter get this issue resolved.
These guys are always so respectful and always on time!! I have a large house and barn and 5 Outpost buildings and they spray all of them for the same price and if I ever need them to come back they never charged me. I absolutely give them a great referral 👍