I came in and requested Pink & Whites and basically got gel nails with pale pink polish painted on the bottom portion. Now, I haven’t gotten my nails done in several years, but I’ve ALWAYS gotten Pink & Whites when I’ve had them done, and I’ve NEVER had anyplace basically do “Whites” and paint the bottom portion a pale pink afterwards. On top of that, I’ve always been asked to wash my hands in the middle of the process, which I wasn’t asked to do this time, and I’m sure this was because the lady knew I was unhappy with the whole fake process, but the polish wasn’t even put on well, and I have several places that are not smooth, and I just had them done, and it already looks like I need a fill.

First time here, came in for a fill 😊 they look great!!

Didnt bother cleaning up and finishing the underneath of my nails, they were in a big hurry. Wont be going back.

Seriously had a pedicure and the guy was so ruff that he bruised my big toenail . I wont be back. I always go and have my nails filled by Amy but the prices for a full set with gel polish and a $45 pedicure with gel polish cost was $105 I will never go back Everytime I go in the prices always raises .

I have been there a few times since they have been in the new building. Each time they stick me with that older woman to do my nails. She really is not good at this, at all!! This time I got dips. The sides of my nails are not covered, the dip is much thicker in some parts of my nails then others, and I literally had to come home and do a manicure on myself to make them look decent!!! I’ve given them every opportunity. I’ll not be returning and will find someplace that does a better job.

Wonderful place. He was in a hurry but still did a wonderful job. Will definitely be going back

Im usually happy but last few times I felt like they were overcharging and not delivering the service I paid for

Very poor service. A lot of people go here because its quick and convenient, but their nail technicians do the bare minimum to get you out fast. They kept changing the prices they would tell us and trying to pressure me into getting gel because they charge $15 extra!!! My mother wasnt even started with her manicure and the lady was making her pay for a service she hadnt even started yet so she tipped $20 not knowing how badly her nails were going to look. My mom and I got a mani pedi and walked out with polish all over our hands and spots of our nails were missing polish. Definitely dont recommend :)

I go here roughly every two weeks to get a fill and color change. I have been a client of USA Nails since 2011. The old building stood when I stated going here. In my opinion they are THEE best place to go in town. Long, Hana, Dave and Lisa are who I usually work with. All four of them are Fantastic! The last few visits I have saw Danny and he is just a good and seems to fit in well. I will never go anywhere else in town.

Love this place! So clean and everyone is kind.

Took 6 little 6 year olds here for my daughters birthday. 3 of them had chipping and total loss of polish 1 hour later. My daughter did not enjoy their lack of English and made it hard for the girls to understand them and made them scared.Do not bring small children here.

Everyone is so nice, nice prices, they take care of everyone, they are just awesome in my opinion!!!

Mary does an excellent job

I absolutely adore USA Nails! They are professional, accommodating, committed to customer service & have a wide selection of products & options! Go see Kim!

Always get the owner of the store and he always does a good job absolutely love going there

I got acrylics and wanted the line meeting at the bottom. The lines are not straight, and she didn’t do it correctly. She made my finger bleed and was to rough.

Professional, attention to detail and pleasant to be with during the process. Great to be back...first time during the pandemic.

They did a great job. Fair prices

We got there at 630p. Left at 930p. Had 3 full sets done. By the time they got to my daughter-she was dead last of the day-he just didnt care anymore. It was her 1st time getting nails done & he tore he fingers up. Other than that it was ok.

Did not put the same size nails on matching fingers, left edges sharp and it was very pricey..... will not go back.

Does better job tan a another local nail place. Abit pricey but you get what you may for.

Got my nails done here before vacation and the staff is always friendly and they always do a great job! Their nail polish is always gorgeous. This is the only place I go to get my nails done in town!

Love this place. I always ask for Amy is the best, she takes her time. I get gel nail and I will not go anywhere else for nail care.

Always very happy! Havent had a bad experience here since I started coming 2 years ago!

They cut my finger and never let me know. The nails are uneven. Nail polish came off in less then a few hours after getting them done. Pricey for doing a poor job.

They barely washed the utensils before packaging them back up for reuse. Pretty sure you’re supposed to soak them in barbacide or something but I literally watched the guy take the tools from the tray they just used and rinsed them under the sink and repackage them 🤢🤢 that must be why they make you sign a form before saying they aren’t responsible for any infections. My significant other paid $32 for a full pedicure but because they didn’t want colored polish they just (barely) get them a leg massage with lotion and didn’t hardly touch her toes at all. I’m not one to write bad reviews but this was just horrible.

I absolutely love my nails the lady Mary ( I think ) did amazing

I have been coming here for years and love it. They have great attention to detail, friendly, professional and my nails do not pop off in between visits.

It was my first pedi and it was awesome love this place

This place seems to be hit or miss with who you get for what.

Had a great first experience, wonderful

Love this place!!! Great selection, the best staff, and very clean.

Awesome place. Very talented, friendly staff.

Best pedicure Ive had!

No reason to be that rude. But my nails are nice

I was so happy to see that they were open again.

Its clean...but thats about it. No chip gel and manicure by Le was the worst Ive ever had.

Loved it.

Got a dip powder manicure done 2 weeks ago, and my manicure is already cracking and not holding together. Normally, dip manicures last me 4 weeks! My nail tech was lovely, but I was not impressed with the service. I will find a different place in town for dip manicures from now on.

I have tried this shop 2 time, 1st time I wasn’t Impressed so I thought OK I’ll give it another time. My second time I sat for a long time before anyone even came to fill the tub with water then I got the fastest pedicure I’ve ever had my feet are rough and my nails are long and this was two weeks ago. I won’t give it another tryI have a pedicure every month.

Im not sure where all the 1 stars are coming from. They took their time and it was truly a great experience. Definitely coming back again.

I have never been to get a nail job and my feet were in horrible shape. This place was just amazing very clean very attentive and done a great job. Highly recommend. The massage chairs were tremendous

WAY TO HIGH!!

I went to get my nails done because I was going on vacation. He put so much acrylic it was overflowing onto my actual skin. I had to go home and try to fix it with tools I had around the house to make it look decent

I got a full set today and every single one of my fingers on both sides are cut open from the emery board the general men used on my nails.

I have previously gotten my nails done here and they weren’t that great, and the price was very steep for the poor service I was provided. I decided to give this place another shot and get my nails done here before school. I made and appointment and decided I should reschedule it closer to school. I have called a total of 8 times this morning with no answer. I finally decided to just leave a message and cancel my appointment. Don’t waist your money here y’all.

They made my birthday absolutely amazing! My boyfriend set an appointment for the both of us. With it being our first time and my birthday, they went above and beyond! I love my sunflower design! Highly recommend, & will return!

Hello everyone, !!Had the best experience today. My sister, mom, and I always come to USA nails even before the remodel. I have to say even with changes being made, the staff remained the same down to earth and kind people that made us keep coming back ! Dave, Amy, long, and Lisa made us feel so at home and comfortable. I am very picky and long was so attentive to detail that I had no complaints absolutely loved how Dave did my sisters design he is so good at what he does ... and last but not least Lisa cleaned up my moms nails and toes making her look so good ! Thank you to all our USA nail employees for making us feel so special ♡ Love you all and cant wait to see u next time.Love,The Tagney family

Hate to write this because I previously enjoyed coming here. Went over the weekend to have a gel polish change and it being Wednesday already looks like I need to have them redone. On top of that it appears the gel polish wasnt evenly applied on ring finger nail. Came in to have them look at expecting them to want to help me since it hasnt been that long since having it done...Wrong. Could care less. Not wanting them completely redone for free but you could at least help a customer out. I go every 3 weeks to have them done and know that less than a week is not normal. After explaining that I needed them for an event for the weekend he kept repeating no cant do it. Now I am left with going elsewhere and paying full price to have it fixed. NOT GOOD CUSTOMER SERVICE. Wont be back. Agree with review below. You have to be a regular to receive stellar customer service. Observed this on every visit Ive had with them.

🙂

Amy and Dave are amazing!!!

Lisa was a old friend who used to do my nails before so glad to have come acrossed her again. My feet feel so much better.

Got acrylic nails w gel. Spent 40$. The woman who did my nails cut me twice filing my nails then cut my cuticle buffing them. Overall it was alright. They had the most variety Ive seen for nail polish and gel. But other than that it was a hit and miss. Dont think Ill be back for a while

The people are nice and the work they do is better than almost every other place Ive been....dont lose this quality......please

Since opening the new shop the service has gone downhill, the nail techs are not as friendly as before, and the time spent with each customer is less than before. I have become more and more disappointed with every visit. My last visit this past weekend is probably my last. I really enjoy the foot and leg message, on my last visit, the tech did not even bother to provide that for me, I felt cheated.

Lovely people and great service.

Got my nails done (gel manicure) the day prior to leaving for California. By the time I got off the plane the next morning 2 nails were peeling off. Messaged the salon about a refund and never heard back. Ended up paying AGAIN to have my nails done for my trip. Will not be going back here unfortunately. $36 for 1 day of decent nails....waste of my money.

Have one nail tech I use, he is awesome

Very long wait and nobody acknowledges you. First visit we had an appointments. Waited almost an hour still. My gel peeled off within 2 days, went back to get fixed and waited 40 minutes without even a hello. Left without fix. I think they are decent just maybe over worked and understanding lack of commutation is not a good thing. I will not go back.

Hannah was great! Never have a bad experience here

Ive went with my daughter in law a few times always getting a full set. The first time I got a full set by Dave that stayed on for MONTHS before one broke & filled them myself. The second time Ive only had them on for 10 days before one broke & they were done by a younger girl. They are always rude, never charge the same, & it doesnt matter if you make an appointment bc your going to have to wait regardless. I definitely wont be back!

Fast and very friendly! I wouldnt go to any other nail salon. Never had an issue with my nails and a wide variety of nail polish to look through.

Great place. Billy was great.

Great place to get your nails done. They are all excellent there, my favorite is Long & Hannah.Give them a try♡♡♡

Expensive and the nail polish on my toes came off within a couple hours after leaving the place. Don’t recommend it

Great service friendly people. Very clean and nice.😀💅

I wish there were more samples of what they can do artistically

Everyone there is friendly and they do wonderful work never had a problem been going here for years

My 2 daughters and I went to USA Nails today for a mani/pedi. My youngest daughter not only had the worst paint job ever, but also had to seek help from another local nail shop (Le Nails) to fix her polish and repair her cuticle damage. The technician at USA Nails cut her in 3 different places (her big toe & 2 finger nails) & didnt disinfect her wounds. He charged her full price, which was incredibly absurd. We went home & she saw where her toe & her fingers continued bleeding, so she went to Le Nails where they had to disinfect her toe several times & apply pressure to it to stop the bleeding. They repaired her polish FREE OF CHARGE & sent her home with a band-aid, & told her to come back tomorrow so they could continue repairing her nails. Suffice it to say, we will never frequent USA Nails again.

Very clean, way better than other places.

I dont like them speaking a different language about people. I think it is rude. My nail polish peeled off in one day.

All of my nails turned out differently shaped and were painted poorly. horrible experience

We have used USA Nails for several years but will no longer. The work has become sloppy, the customer service is poor. During my pedicure steps were missed regarding the procedures. My nothers nails were messed up and the woman who did her nails would not fix them someone else did. There are many choices in town to get pedicures, USA Nails will not be one of them anymore.

Nails are usually mediocre and I asked to get my toes just painted with gel polish and they wanted to charge me $31, that’s more than a whole pedicure costs. Left super irritated 😣

Best manicure I have had in a long time.

Went in to get a pedi and waited for 2 hours! Still no pedi. I asked why people where getting taken care of before us who came in much later. The response was... ..they had appointments. Why didnt they tell us that when they sat is down? The visit before the tech cut my friends foot so badly that it was still bleeding when she got home. If this wasnt bad enough this wasnt the first time. Enough is enough. Weve been regulars for at least 5 years! Being treated like this is unacceptable. USA nails... you just lost two customers because of your poor service and attitude.

Great service & friendly people!

Love this place. Friendly and caring people

I had a terrible experience. For starters an appointment for prom at 4 pm. I showed up at 3:50, signed in and a woman greeted us and directed us to pick our colors. We picked our colors and explained to her for the 3rd time that we wanted a full set of nails with a GEL, I repeat gel overcoat. So she redirected is to the gel section, where we once again had to pick colors to match our prom dresses. By this time its probably 4:15 ish. We keep our colors and sit to wait. By this point Im like ok on sure we should be next, nope. A couple people walk in AND START GETTING DIRECTED TO CHAIRS. EVEN THOUGH WE HAD AN APPT. AND HAS BEEN SITTIN THERE FOR AWILE. By this point its 4:45pm and my sister finally gets in. Three people in front of me later, I want nothing to do with this place. They didnt even respect the design my sister wanted. I was so upset! I will never ever step foot in there again. While my sisters nails were getting finished up, I heard one of the other coustomers being all buddy buddy with the nail artist. Basically if you arent a regular dont waste your time, I felt like my sister was just a number and not an actual person.

I paid entirely too much to be injured and insulted. The first technician used tools that had not been cleaned and tore my cuticles to the point of bleeding, not once but twice! The second tried to bully me into getting a facial wax after hastily painting my nails and talking on her cell phone. Rude employees, lousy and over priced service.

Definitely better than where i was going before.

I love the friendly people and my nails always look awesome

I love this place!!! Always at their best!!

I felt like she was just rushing, and she didnt paint the tips of my nails and missed some of the sides

Great job and quick service

Great service. Up on latest techniques

Great service, atmosphere and comfort!!

Make sure to ask for B when you make your appointment. She listens to and implements customer suggestions/needs.

Hana did a great job!

This has always been my favorite nail salon.

Larry did great job!

The family friendly atmosphere 😍😍

Great staff!

Great value and very friendly

Long & his wife are awesome

Great

Just had pedicure and manicure with gel polish and they are charging $71.00 thats crazy

Awful service !! Lady I had was rude, and i was over charge!!

Excellent!

Very nice !