Have attempted multiple times to contact this company for service or replacement of my ac, without any response. asked them if they would at least send me an estimate or have someone come check out my equipment, but they cant even email me back.

Great service! Make sure you get the service contract!

Great experience with this company very friendly and knowledgeable

Schalburgs were great and have used them extensively for everything related to my heating and air conditioning. I would highly recommend them to anyone.

Worst customer service ever. Our air conditioner has been leaking all summer...I have called at least 15 times. I slipped on the water on the garage floor and fractured my ankle. They treated it like a joke. The last time the repair man was here he said the unit could be replaced or parts replaced with No Hassle Replacement. I have called and the receptionist almost laughs atme. So sad in the time of uncertainty, ugliness in the world that a customer is treated that way.

I’ve dealt with at least three other vendors in this area. I have concluded every business transaction with them knowing that I received great value with even better workmanship and quality. From servicing equipment installed by another company to installation of a new system, they have demonstrated that they know what they’re doing and just as important customers matter to them.

If you use them, make sure to check your invoice prior to paying as they charged us for 2 and a half hours of labor for an hour and a half job. Luckily I caught it. Wonder how many other people they’ve ripped off! Technician was friendly and that’s the only reason they deserve the star. We have used them for almost two years and will not return as a customer.

The techs here are great. Knowledgeable, efficient and polite. While installing new equipment in our home one of the techs slipped and unfortunately put a hole in our ceiling. No worries, the damage was repaired without any hassle.

These guys are great!! they re-arranged their schedule to accommodate my needs and fixed my unit fast. I appreciate Matt and the teams awesome customer service.

Another no call no show company. Took off work early to meet them only to sit around for nothing. Called the place and they said we will have someone call you. Never heard from anyone. Seems no one wants to work around this area.

Schalburg Heating & Cooling did an excellent job replacing our duct work as well as our heating and cooling system. They were thorough, efficient, professional, and clean.

Thank you for your quick response and effort. It was a relief getting our heat back on within 24 hours during a cold spell. Greatly appreciated!

Technician Tim was very knowledgeable and troubleshot my defective furnace until he found the intermittent problem, which ended up being a clogged port to a switch that inhibited the furnace from entering stage 2 which blows the heat. Kudos!

Schalburg Heating & Cooling is the most knowledgeable & reliable HVAC company in Vigo County & surrounding area. Tanya, the office staff & team are great to work with. I highly recommend using their business!

We had problems with our Geothermal unit and called Schalburg. They sent their tech out on two different occasions and diagnosed the problem. We had no issues whatsoever with their tech or service. But we never were able to get them to make the needed repairs or give us an estimate on a new unit. I made at least 50 calls in a 3 month period and kept getting a run around about an estimate. They clearly didn’t want or need my business. I just wish they had been honest and upfront instead of putting me off for months. So after getting the run around for several months I called Joes Mechanical and had a complete new unit installed in a matter of weeks. Moral of this story - call Joes Mechanical!

They had come a year before an I needed them this year and they do such a great job I will recommend to anyone

Had them out for an estimate. They came out and told me they would get back to me. I kept calling them and they told me they would have it to me ASAP. It has been 4 days and no call back nothing. Guess I will take my business elsewhere.

Schalburg Heating & Cooling was great from start to finish. I would highly recommend them.

Knowledgable service team and they fixed the unit fast but its also not nice to hear someone laugh at you throught your sliding glass door for wanting your AC back on during a weekend where the heat index was 101° and you have three animals with long hair in your 85° house. I dont think Im going to die without AC but they might.

Excellent great service.

Definitely recommend. Nice people to do business with!

Called them and they never called me back glad it wasnt an emergency