Im so glad I gave this place a try after having a bad experience elsewhere. They were courteous and helpful. They didnt judge me when they found out how long it had been since I took the car in for an oil change. And they didnt try and up sell me on anything I didnt need.
Very nice people here. Pretty quick and do a lot more than I thought. JusT know if your transmission fluid is special like mine call first to make sure they have it in stock.
Was amazing with the guy who assisted me today! He offered me coupon disc so I was able to do more with my Car. Super helpful young man. 100% satisfaction.
Fast service, friendly people. No pressure to buy additional stuff (though I DID get new wipers that Ive been needing installed.) Super happy with everything. Ill keep going there.
Stopped by on my way home from work. Waited maybe 5 minutes for my turn 🙂 I was greeted right away & not ignored. I had my oil changed, oil filter & air filter also amongst the 40 point inspection they do! Also a cool plus to see a woman in there handling things in there! Thanks valvoline! Valvoline>synfast oil any day ..
Fast, friendly, and always helpful. I only get my oil changed here.
Staff was friendly, knowledgeable. All my services were performed to top notch standards. They had me in and out in a timely manner
Fast and friendly service. Were not pushy to get you to add options. Would recommend and will come back.
Efficient and extremely polite and knowledgeable but can and will take instructions from customer
Everyone was very good and throughly explained what was going on and if I needed to do any maintenance on my vehicle. They did not try and sell me on anything but my oil change. So great to go somewhere, get information that you need able to ask questions and not feel like they are trying to add more services for no reason. Yes even with a coupon it can be pricey but it is worth the extra $30 or so extra.
All very nice and guided me through the entirety of what they were doing!
Guys were really nice they even switched out a bulb that was out
Mahalo to John and Manny for servicing my Tundra TRD PRO.Both of them identified an issue and was open and honest about the situation.Another dealership or servicing station would probably tell me otherwise and charged me an arms and a leg.
Let me just say, I am big on customer service. Natalie, Doug, and James customer service was phenomenal!!! I remember when I came the first time and they were great then. Spoke clearly, smiled (despite having a mask on), were quick, efficient, and communicated very well! I hope they at least get a gift card for their hard work. I appreciate them. Keep up the great work everyone!*Highly reccomend*
Polite and timely, will definitely be back for my next service
Pulled in was #2 in line. Both other 2 bays were serving there 3rd car and I was still waiting. Honked my horn. Said to girl who came to car, You moved cars from line to other bays and we are still waiting. Well that car is also having a transmission service and it will be a little longer. After waiting 45 minutes when I pulled in and commented about wait, service guy said do you Want to continue with your servive. They also lied on bill saying tires were checked. I have 4 cars and Valvoline just lost my business. To many other places who provide good customer service.
Good quick service. Little pricey, paying for convenience
First time using their service, and was very impressed. Natalie was awesome.
They need to work on their customer service. Oil change lasted less then 8 minutes. New guy on training accidentally spilled the oil all over my motor which started to smoke. Another senior employee with the attitude started washing my motor with the high pressure pump water and when I stepped out of the car to see whats going on he strikes me with the attitude asking what..charging his services and sending me away. I came home, motor still in heavy smoke and fluids burning inside..will see what will come out of this when my car cools down.
Best service u will ever have at any casino u go to period
A bit pricy but the service was fantastic! All my questions answered and so polite.
Quick, friendly and thorough! This place does a great job👍
Fast and polite employees. They offer services but not high pressure.
Great service! Friendly staff
Great staff, quick service, I felt taken care of.
Best customer service ever! Sit in your car while they do the work. Communication is next level and they have a girl changing tires. This is the spot.
Andrew and his team are very professional and quick!
They are always great and knowledge.
There was a line 2 cars deep, but the wait wasnt bad. I am so grateful for not having to get out of my car while they did the change. That to me, was worth the price, compared to the prices at other places, was well worth the cost. Also found a nice coupon too.
Amazing, safe, friendly staff.Quick, easy, straight forward service. Highly recommend
Fast, friendly service everytime.
Awesome staff. Quick and friendly professionals.
Wouldnt go anywhere else. Excellent service and prices
Adrian was a 5 star tech!
Excellent customer service - they do a full check and were able to tell me exactly what I needed. They are honest and transparent, and its obvious they really care about their customers. Couldnt be happier and I will be bringing my car here from now on.
Very fast and convenient oil change and thorough check of the basics: lights, tire air pressure, windshield wipers, air filter, fluid levels.
I did not use them. Oil change was way too expensive.
They are awesome.
Good service.
4 stars only because the prices were a little expensive. The service was quick and they seemed knowledgeable in their jobs.
Quick and efficient. Nice staff too!
Great custmer service, decent price. I like that you just drive through, saves time!
James was a fantastic experience this morning!!! He made our morning with his professionalism and courteous demeanor!!! Our first visit after relocating from Lake Forest, but will not be out last...👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Quick and professional are the hallmarks of the staff. Always friendly and very knowledgeable!
FASTEST MOST AFFORDABLE OIL CHANGE I HAVE EVER HAD!!!!!! Very precise in knowing what I needed done!!
Good service and very nice staff
Great place for a quick oil change. You remain in your vehicle the whole time. Simple and safe!
Oil change was fast
They are GREAT!! Especially if you are a single woman, they literally share all they check! Plus note on your receipt what they reccomend based on your car mileage! My mechanic appreciates their work to!! He knows what I need when I call him! Then show my receipt to him when I get the work done!!! I DEFINITELY AND HIGHLY RECOMMEND THIS ESTABLISHMENT!!!! THEY DESERVE A 10 STAR RATING
This place is awesome! Pull right in, dont get out of your car, and done in 10 minutes. Thats how oil changes should work.
Great service!!
Always awesome service
Qiuck and easy...you stay in the car the whole oil change...i was able to make all phone calls while they did the job...gentlemen that helped me was Aron very professional
Did under the hood inspection while I got an oil change. Found leaks and location. Very pleased with the service and staff.
Great team, I will definitely be going back!
I came around 11 on a Wed and there was no wait. They were able to change my oil for my Nissan NV which is 71 in height. They were unable to rotate my tires because of the weight of my vehicle.Service was quick and thorough. Not getting out of the car is convenient too. It cost about 110 for an oil change alone for my vehicle.
May be a few dollars more than others quick change joints but vastly superior service. Very informative throughout the whole process and show you your dip stick and air filter. Also, check and inflate all tires. Awesome service. In and out in 15 or less.
They are such nice people!! i work at the del taco across from valvoline and they are always nice to my coworkers and i. we appreciate your business valvoline and your always welcome at DT!!
A little too expensive
Very helpful and affordable. They let you know the recommended services, but dont pressure you to purchase.
Great service and usually minimal wait time!
Went here yesterday 8/16/2019. Pulled in the bay and they had me pop the hood and started their inspection. Then the lady ask me what oil I want (already in their bay with my hood open I felt inclined) I tell her full synthetic. $100+ dollars!!!! For an oil change less than 5 quarts!!! I’ll never be going back there! Save your money and go to reasonably priced facility. After this encounter I called around to local shops and discovered the average is about $50 for what was done.
Fast service today
Another great experience here! We have three vehicles which are driven quite often. I am always impressed by the speed and professionalism here. You will not be disappointed. Always look online for a coupon so you can save some hard earned money!
Good quick work except for the persistent upsell...
I just went today for my first time and omg!!!! Phenomenal job!! They do all the inspections right in front of you and show you everything! I absolutely loved it!! I felt so involve and they also checked all my lights front, brake light ect witch is amazing! I is the best place to get and oil chance honestly!
Fast in and out. Super nice employees.
Didnt have 2 leave my vehicle. Personnel were very nice.
Poor service, unorganized and unprofessionalA 45 minute wait just to get serviceNot worth the money
Fast quick. Team work.. Reliable service and source. Lisa Guajaca
Friendly, knowledgeable staff...just 4 stars because it’s a little on the pricey side
These guys are great. I always avoid getting my oil changed because I just dont have time to wait, but these guys have really optimized the whole experience and made it as quick and painless as possible.My last oil change took a grand total on 9 minutes. Never got out of the car.By far the easiest way to get your oil changed!4 stars because the prices could be a little better on other services (air filters, transmission service, etc.), but still a pretty good value on oil changes.
Fast and courteous!!
Ive been going to Valvoline for several years in 3 different states. Always good and efficient service. I like that they remind you of other services they offer when you need them and email coupons too!
Fast and courteous
A womans best friend.
Fast and friendly service, they actually do check your tire pressure, used to go Wal-Mart for oil changes but stopped going due to horrible customer service. Valvoline is quick you get to stay in your 🚗 and they give you coupons, call and ask.
Ive been coming here for seven years. Love the location. Quick and friendly service. I dont have to get out of the car. There is usually coupons online that I can use.
Have used this location since we moved to CA three years ago. Service is very consistent, professional, and timely. Great technicians that will let you know if there are any issues with your vehicle, but will not pressure you into buying their products. I highly recommend this shop to friends and family.
Great place to get your stuff done real fast 15 minutes in and out didnt take long stay in your car
Nice guys. Coordinated well with us on a busy day
This place was great! I was in and out fast. I had a good coupon. They dont try to upsell you as much as a lot of other places.
Professional and great work every time I visit. Today I went to get my fluids checked in preparation for a cross-country road trip. They checked fluids and topped them off, checked tires, and did it for FREE! I expected to have paid at least for their time. Always a courteous staff.
Had me in and out in 8 minutes! Oil change, check fluid levels, check battery, check tire pressure. Very friendly and professional people. Will definitely be back it was a pretty awesome experience!
All of the staff are very professional and there knowledge is very helpful this is my second time here and I will continue to return not to mention it is quick thanks guys and gals for your hard work
Stay in your car service, quick in and out, didnt try to update me on parts I didnt need. Price was fair, staff was friendly.
Excellent Service and Professional.
My review is almost identical to Mikes. When I went in for my oil change, 2 weekends ago, I was told by the guy on the computer that I had a significant leak. I asked of what and asked if it was oil because as of that moment, NOTHING ever leaked from my car. Now keep in mind my car is only 2 years old with only 40,000 miles on it. When I told the guy that would be peculiar since I park in my driveway and have no oil stains the guy under my car chimed in to say something which I could not understand but the guy at the computer then said that it was my oil pan that was leaking and they would replace the plug for me. Whatever that is exactly. So, I leave and start to notice, now I have oil spots on my driveway! Are you kidding!? Very suspect that I had ZERO oil leaks in my car, I take care of my car and now all of a sudden I supposedly had a significant leak that didnt exist and now after I kind of called them out on it, I now have a leak. Did they not replace the plug properly? The O ring/oil filter? I dont know but what I DO know is that this was caused by them and I will not go to them again. Sorry but no. I dont need the hassle of going in there with no leaks to leave and notice oil on my driveway the next day. I dont claim to be a mechanical genius but lets see, no oil leak before I went in, told while there had a leak that didnt exist and now after leaving I have an oil leak. Seems pretty legit that it was caused by them in some way. And I doubt calling them to voice my issue will do any good, seeing as how they have poor customer service in dealing with Mikes issue. Seems like they have a problem since 2 people have identical issues in 3 months. Again, doubt saying anything will matter or that they even care.
Always Outstanding Service 👏 👍❤
Great service for oil & transmission.
I agree with the fact that this is the easiest way to get an oil change. Pulled up, didnt even have to get out of the car. Was done in about 15 minutes and we were driving off. No pressure, just helpful suggestions. The only reason it didnt get a 5 star rating was the fact that we could have gone somewhere else for a $20 oil change. Okay we would have had to wait a little longer, but I have more time than money. Would have like to have paid less but we had to try it. Convenient, yes. Pricey? Yes. Looking forward to getting a coupon for next time. Thanks.
I love this Vavoline. They have always provided me great service and have gotten my car in and out within 15 minutes. I recommend checking them out.
They are thorough and give discounts which also helps. They have good customer service.
Perfect for the business!
They were super helpful. Had never taken that vehicle in, but accidentally overfilled the oil. They let oil out, and checked all the fluids for free, just because other vehicles had been in
Quick, however I question whether thorough. Not one day after oil change my check engine light appeared on my dash. Little concerned since Ive never had an issue before in the past. Diagnostics will soon tell.
The staff was extremely helpful...especially Heather who was a true professional. I will definitely visit again. A very satisfied customer.
These guys are great. Get your oil changed quick fast and in a hurry and doesnt cost you an arm and a leg
Fast friendly service. The staff is very good at their jobs. I was skeptical at first but now I will onlyh use this business for my oil changes
Good