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Redhawk Auto Service
44260 Apis Rd, Temecula, CA 92592, United States
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Redhawk Auto Service

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Review №1

My wife and I brought her car to Red Hawk Auto for an air conditioner that was not working at all. Unfortunately when we picked up the car it wasnt working correctly.We live out of town and did not fully notice the lack of cooling. We brought our car back 2 weeks later and Red Hawk remedied the issue immediately that day that was missed the first time.........at no charge. Car is nice and cool now and we are very pleased with the experience and caring.

No
Review №2

They did an excellent job. They fixed my rack in pinion steering and bushings on my control arm in just 4 hours. FANTASTIC. My 4 runner now drives like its brand new. I love it and I will be returning to have my shocks done real soon.

Do
Review №3

Replaced the radiator, 4 hoses, coolant, & thermostat.I brought my car in for a problem of over heating. It was detected to have a small leak in radiator & one of the radiator hoses. I dropped my car off at approx 8 am. And it was all done by & ready to go at 12:30. The management Sal & Manny were very polite & nice to me. They generously loaned me a car to use in town while waiting for my car. The parts were a little over $500. The labor charges were over $1,300. I questioned that high charge and Sal the manager gave me 3 generous courtesy certificates. Because he wanted me to be happy with his service! That attitude and proactive resolution has won me over. I will go back and also use those gift certificates as promised. THANK YOU SAL!

Da
Review №4

I am 67 years old. I have been looking for a GREAT auto repair shop for way too long. The minute I made my first appointment I had a good feeling about this shop. I have become a regular customer and cannot tell you how good it feels to know that my shop had my best interest in mind. Thank you Red Hawk staff. You are the best.

Ji
Review №5

I called and was able to get a appointment immediately for a smog check. I arrived at my allotted time and was checked in and service done in 20 minutes. This is the second time I’ve used Redhawk for this service as well as air conditioning tune up. These people are quick, professional, and to the point.

Sa
Review №6

I was visiting my sister in Temecula and my A/C in my car broke. With the scortching heat, I was desperate and needed my A/C repaired. Redhawk Auto Service was the only place nearby my sisters house that repaired A/C.Before bringing in my car I asked my two Brother-in-laws who live in the area what they thought of Redhawk Auto Service. Neither of them had anything good to say about the service they got from this place. One of my Brother-in-laws said that the person working on his car lied to him about the check engine light that popped up right after being serviced by this place.Despite the warning I received from my brother-in-laws, I was desperate and took my car into have the A/C serviced. My husband went to pick the car up. The A/C worked when my husband tested it before leaving Redhawk and he said it worked but not great. On our way home back to Culver City. We put on the A/C to cool down from The 108 degree weather outside. The A/C was not fixed and they charged me $500 dollars claiming they fixed the problem.I felt like I just put my hard earned $500 in the trash by trusting Redhawk Auto Service would provide me the service they charged and I paid for. I would not recommend this company to my worst enemy let alone anyone I love and respect.

Ma
Review №7

I came in for a fuel pump repair. They acted very professionally. What I liked about them the most is that they do go out of their way to make things right. You can not ask for anything more.

Ji
Review №8

After driving 2,000 miles across the country from Wisconsin and arriving on a Thursday, we definitely know we had a problem to take care of Friday night before we could return home. Red Hawk took us in Saturday morning for a diagnostic and by 11:00 a.m. I had a problem identified, estimate in hand, and completion time to do the work. I gave them the green light to order the parts and do the work and my car was ready to go Tuesday afternoon, on time, as promised. I had no problems on the return trip. I cant say enough about the great service and courtesy from everyone I spoke with during a very trying 3-4 days, particularly Manny who oversaw my visit for the repairs. Thanks to all the staff and crew for a truly superior experience. If Temecula was my home, Red Hawk would be my go to place for service, maintenance, and repairs.

Al
Review №9

Manuel kept me informed every step of the way. He and his crew were thourogh with their inspections and evaluations. The necessary work to be done was completed in a very reasonable amount of time. I would highly recommend them.

Ji
Review №10

Service with a smile! Work was performed on time, as described, for the quoted price! I’ll definitively be bringing my other vehicles to be serviced here.

Ni
Review №11

I am very happy with the service and I recommend this place. The front desk people are very friendly and polite. The job was done fast. I will be there again if I have problem with my car.

Lo
Review №12

The staff was very fun and friendly. I was checked in quickly and was notified in 20 minutes that they were finished! Scott and Sal? we’re great 👍

Re
Review №13

My husband took his truck in and first thing he said when he got home was that they are so nice, fast and it was easy.

Ki
Review №14

Such great service! All the employees were super attentive and professional! I got helped right away with ease and Joey did such a good job on my car. THANK YOU! WILL BE COMING BACK :)

Sc
Review №15

They earned and deserved each one of the stars. Book the appointment online less than 24 hours later checked in... 20 minutes later certificate in hand and off to get more coffee. Really easy and efficient with some smiling faces even behind the masks. Highly recommend! Thank You! 😊🤙

Ka
Review №16

This is a reputable place. They provide honest advice and feedback. I trust them and recommend them to everyone.

Su
Review №17

I just moved to the area and needed an emergency repair as well as a new auto shop. Ive been a loyal customer to my last shop for 20 years. I followed the good reviews and I wasnt disappointed at all. I showed up at opening and they took me in right away. The whole team that took my assignment were attentive and transparent. Micheal even brought out the damaged part (spark plugs wires) for me to see and explain why my car wasnt working. I have an 02 Kia Rio so shes doing the best she can on small repairs that I can afford. Sal was great about breaking down prices for me in a priority type list. Ill be back to have more repairs done for sure. The labor prices may seem a bit high but its good to know that they care enough about their employees to pay them well. Ill be hitting them up for my next oil change in a couple weeks. I think I found my new auto shop!

An
Review №18

Took my 2005 Honda civic for ac compressors and freon . works fantastic and it is really cold. Great price and great service. Thank u Scott and crew!!

Co
Review №19

Sal and the team at Redhawk were very helpful, kind and courteous. They were able to assist and we’re flexible with my budget. I recommend them highly!

Th
Review №20

Very friendly, average price, pretty quick! Great place, would definitely recommend it

Mi
Review №21

We had an engine light come on during our stay in Temecula on the day we were supposed to leave. Redhawk got us right in and took care of the problem. They did not try to sell us extra items or make us feel pressured in any way. Michael, the mechanic that worked on our vehicle, explained the issue well and was able to fix it without any additional parts. They got us back on the road in a couple of hours.

Se
Review №22

I decided to go based off the many great reviews on here and i was not disappointed. Manuel, my service advisor was very professional, and very very informative. I took my hybrid tahoe for a diagnostic for the hybrid battery and an oil leak. They sent me a link that had their findings and included pictures of what the issues were. It made me feel reassured. When i went to go pick up, Manuel was very straight forward about what exactly i needed and he didnt try to up-sell me. I also met the owners and they were phenomenal people! Great shop, great services and great experience!

Ma
Review №23

My car was loaded to the gills with party supplies, a friend and a dog on my way to Idyllwild when the check engine light came on. Sal Hernandez quickly diagnosed the problems and repaired it for a fair and reasonable price. I was able to use one of his vehicles to get on with my weekend. Excellent work rescuing two damsels in distress!

Ar
Review №24

The smog certification was seamless as well as setting up the appointment. Everything was on time and worry free.

Ti
Review №25

Came in for smog servicing this afternoon and was met by very pleasant people. Their prices are very reasonable for the wide range of services they provide, and I feel they have great customer service. Would definitely recommend.

Ca
Review №26

I had my appointment and service was done in a timely manner, the employees were so well mannered and professional.

Ca
Review №27

My car was towed here by AAA after my oil pan was damaged. After being charged $150 diagnosis fee when I had already identified the problem I was quoted $1300 for the repair work. I contacted my local repair shop in San Marcos and they offered to do the work for $725. Redhawk auto attempted to take advantage of my vehicle being stranded at their shop. When I expressed my dissatisfaction with the manager he attempted to tell me they quoted me so high because they were using Honda certified parts. After I notified him I would be filling a complaint with AAA He offered to come down to approximately $850 but this did not include the required oil change still. My repair shop (north county smog) used Honda certified parts and did the job for nearly half of Redhawks original quote. Buyer beware this place will try to rip you off and scam you.

Mi
Review №28

Sal, Scott and Paul……I wouldn’t go anywhere else!!

Sa
Review №29

Theyve done several repairs for my BMW 330i including my 100k service & smog. They do all my oil changes. Theyre always professional. This last time, they let me use a loaner so I didnt have to rent a car!! Im super happy, plus being a AAA member, you get a discount. Great place to go, very trustworthy.

Ir
Review №30

Will be back again !!! Great service,Happy employees always smiling! Great technician!! And affordable repairs and great warranty!!!

Ch
Review №31

Hailee is amazing! Had both my axels done and my car is running much better. I have been here twice and the customer service is too notch. However, I would like a more detailed explanation on what was performed after paying. I always feel rushed when I’m asking critical questions. Also the invoice gives recommendations that don’t seem correct. It told me to change my windshield wiper blades when I actually did so the week prior. I also wanted to have my fluids checked and I didn’t see that on my paperwork. I’m just a gal who knows nada about cars so I feel I like to know more about what was serviced. Thank you Redhawk I will be back!

Tr
Review №32

Everyone was very friendly and courteous. Everything was done in a very timely manner.

Is
Review №33

Made an appointment to get a quote on a repair, was told would have to pay upfront just to for a diagnostic. Should have been clear from the start instead of wasting valuable time

Ro
Review №34

Requested a online quote for services on a truck. Wrote what I wanted, received a reply asking for a telephone number so an advisor could contact me. I called and told them what I requested, and the advisor told me to bring truck in for estimate. So much for estimates online!

Je
Review №35

Took care of my vehicle very quickly on a busy day. Thank you.

Ri
Review №36

Great customer service. Repair work was done on time as promised. Car runs great and I will be a returning customer.

Be
Review №37

I went to Redhawk Auto Service to get my car smogged. They were very nice, professional, and efficient. I was in and out in less than a half hour! Amazing!

To
Review №38

This place is GREAT! Terrific service and very friendly and professional employees. I HIGHLY recommend Redhawk Auto Service!

Su
Review №39

I took my car here for a smog certificate. Laura was very friendly and helpful! They did a great job!

So
Review №40

I only got a smog check done. The lady at the desk was pleasant to speak with. The service didnt take long. I’ll probably go back.

Sh
Review №41

I know about vehicles, which they were not aware, but because I am a woman they tried telling me I needed something replaced that I had replace two months prior. Turned me off to their services real quick.

T
Review №42

Great phone presence. Professional Staff. They went above and beyond to accommodate moving my vehicle to an auto detailing shop and I really appreciate it. I would definitely recommend this shop to other people

Bi
Review №43

I have been going regularly to Redhawk for the past 5 years. great service.

Ho
Review №44

People are very friendly and knowledgeable. They go out of their way to be helpful. Shop is near good places to wander and eat while waiting, or one can sit and read while waiting.

Gl
Review №45

First time here and will not go anywhere else honest manager and service advisor. Technicians are on point and had my car ready to go by the end of the day . Thank u Redhawk auto crew we will defently be back

Do
Review №46

Smog check was done in my car. Initially Manny is very helpful and helped us from the beginning. Fast service - he told us it will be done in an hour but in 30mins our car is ready. Will definitely come back.

Kr
Review №47

Hailee was amazing!!! Thank you so much to all the employees there you guys rock!!! Super fast service and quality work ethic!

An
Review №48

Im happy with the results - my headlight is rewired and my oil changed. The hardest part is that with COVID 19 restrictions, I couldnt sit inside in the AC while waiting. There were chairs outside but it got up to 96 degrees between the time I got there at 10:10 in the morning and when I left close to 2 PM. I dont know what else they could do given the COVID times. I am happy with the work and they were very friendly and helpful.

An
Review №49

Awesome service. I recommend 👍🏻

J
Review №50

Brought in for an emergency engine check light and after driving for a little while, the light came back on with the same code.

Fr
Review №51

Extremely friendly and efficient. No hidden surprises.

Da
Review №52

Manuel was very professional and also communicated everything going on with my car. He took his time for me to understand the problems and was able to point out various issues and the pricing was not bad at all. I felt like he wasn’t trying to push for a sale, he was just going over the facts and worked with me to figure out a plan. I just moved to Temecula and I think I found my new go-to mechanic. Great service! Thank you!

Vi
Review №53

I liked the thoroughness of the person who wrote up the repair order. I recommend this business for your auto repair needs.

Jo
Review №54

Mannys very knowledgeable and always a pleasure to work with. Usually with great service you can expect to pay a little extra, however I am not sure how these guys are so affordable! Quality work, with fast turnaround times! You wont go anywhere else to service your vehicle after your experience with Redhawk Auto.

Be
Review №55

I needed a pre-purchased inspection on a car. Haley was very helpful in setting up the appointment and explaining what was found with the car. They even text you a full report on what passed and what is recommended. Thank you.

Ry
Review №56

This place is awesome. The staff is very friendly and professional. I have brought both of my vehicles here for some sort of service and they were done correctly and timely. Highly recommended

Br
Review №57

2010 MDX with Battery Low indicator coming on. A month prior to this visit, RedhawkAuto had previously done some work as the same light had been coming on and after extensive electrical testing they found a draw and fixed it. This time, with the same indication light, they found no problem, just a glitch that many MDXs have, but absolutely nothing wrong with the car. They did a lot of checking, a lot of work, and didn’t charge me a dime. Translation- these folks do excellent, HONEST work. I’ll return with my other card.

Ka
Review №58

Very nice employees. Fast service. I would use them again.

Be
Review №59

Kept us informed on all issues. Reasonably priced.

Ma
Review №60

Oil change and suggested engine flush.Im OK with the service so far.

La
Review №61

Manny took good care of me. Only complaint is that it took a week to get done and I had to call to inquire about the status - they didnt call me with updates or anything. But thats a minor complaint. They did good work and Im very satisfied. I will return if/when I need more work done for sure.

An
Review №62

Got Smog check done without appointment in under an hour. Staff was courteous and professional.

an
Review №63

Excellent, fast and professional service every time.

Jo
Review №64

Friendly, fast, and safe. Front desk person greeted and helped me nicely and efficiently. Smog check was performed within the estimated time. And COVID safety precautions were observed (e.g., masks worn by employees and customers, indoor chairs had signs not allowing seating). Highly recommended.

Sc
Review №65

Smog. Been going here for years, always great service. Fastest smog check I’ve ever had.

Sc
Review №66

Redhawk always does a good job. We have used their services several times. Be aware though, their prices are high.

St
Review №67

I had a 10am appointment but was nearby at 8am. I thought Id stop by and see if they could take me in earlier. They did and I was out by 9:30am. They did a great job.

Di
Review №68

Great service....Redhawk Auto fit my unscheduled, emergency visit into its busy, full appointment schedule.

An
Review №69

I was very satisfied with the job they did to my car. Shane,Martin and the rest of the team are very friendly and honest. The job was finished as promised with a very reasonable price. I highly recommend their shop and I will definitely go back if I need repair or service to my car.

Ze
Review №70

Ive always received the best service and care for my vehicle at RAS. Manny and Shane always explain to the dot whats best at the moment and help me decide the best course of action to keep it running perfectly. Highly recommend this crew of managers and technicians. They are simply the best!

Pa
Review №71

Friendly. Did repairs in timely manner. Transparent.

Je
Review №72

I scheduled a smoke check for my car on last Friday. Service was done very quick, smooth. People working at Redhawk Auto were very nice and friendly.

Da
Review №73

I tried several times to have dealer warranty my AC, but they were unable to diagnose the issue. Mechanic listened to me explain, and had it for about an hour and diagnosed the issue. Very knowledgeable, and very helpful.

Ja
Review №74

Very professional and dedicated to honesty, integrity, quality.

Ja
Review №75

We are new to the Temecula area and we like to use a shop that is reliable. Lucky for us we found this place. Manny the manager is the one that made us want to come back to this place. His knowledge and professionalism is outstanding. We used to take our Mercedes to the dealer but no more. Thank you manny and the whole team you guys are great. We really appreciate it and will keep referring your service to others. Keep up the great work.

Je
Review №76

The first technician couldn’t figure it out on his own so the manager stepped in and worked with him to get my car back on the road

Er
Review №77

Since I am fairly new to this area and only have the one car, I chose Redhawk because they are a AAA recommended garage and they have a loaner car segment to their service. Even though I was a first-time customer, I was treated like I had been using them for years. They fixed my 4-Runner, kept in touch with me, and made sure I would come back again!

Sk
Review №78

I brought my car in because it was overheating. Turns out my water pump starting going out 2 weeks moving here from Washington. They were very helpful and honest about what was wrong with my car especially when it came down to testing my head gasket that ended up being blown. Disappointing, yes. But they were up front about what I should do with my car instead of proceeding just to make profit. When I get my new car, I will most definitely be bringing it into them for regular and major maintenance. Good auto shops are so hard to find these days.

An
Review №79

This place is GREAT guys!! My Elderly parents car just stopped being able to be started overnight (literally). So my trusting parents (against my suggestion) called and had there car towed into Temecula Toyota. With in a couple of hours Toyota called back and said that the main electrical system had to be replaced for a RIDICULOUSLY HIGH PRICE of$ 6500 dollars!!!! So I had it picked up and dropped off at REDHAWK AUTO SERVICE and with Ina couple of hours they informed us that the total cost to fix it would be $595.dollars to repair it!!!! great prices,GREAT place that you can trust to get an honest and fair price to fix your car 😉😁VERY GOOD SHOP!!!

Ch
Review №80

After reading the positive reviews we decided to have them fix our Ford Expedition. They were not only quick but their prices were very reasonable. Dropped it off at 10am and picked it up at 5pm. The staff was very friendly and honest. They have earned our future business. Thank you for your outstanding service.

Ri
Review №81

Friendly staff, very professional. Good experience.

Mi
Review №82

Had a smog test last Monday. The attendant said that it’ll be done in 30mins, but they did it in 10! It was awesome!

Ch
Review №83

Very friendly and helpful staff members answered all my questions that I had, Shane set me up with an appointment for my car, kept me informed on when my car would be ready and called me to let me know that the parts were going to be ordered and what the price would be. Overall I had a great experience and I will come back again for future services. Thank you..

An
Review №84

They took advantage of me it was the first time I needed to get my oil changed and I walked in and had no idea what I was doing. They charged me 80 dollars for an oil change.

ni
Review №85

I went in there one day before I was supposed to go on a cross country trip, Shane and the guys at Redhawk Auto Service had me in first thing the next morning and on the road by 11:30am. I got to leave the same day I was supposed to. Service was excellent and the staff bends over backwards to get you the parts and service completed on time. I recommend these guys to everyone.

Mi
Review №86

Mr. Swindler was quite nice and accommodating. I brought my car in for a smog check on a Monday morning and he had me in and out in 25 min despite being absolutely slammed and down 2 people due to illness. He was multitasking answering the phone, working the computer, and checking me in. He never lost his composure and had a very pleasant demeanor the whole time. He also gave me coupon price without me even having a coupon! I will be going back to Redhawk for all my future automotive needs and will continue to tell all my friends and family how well they treated me .. Kudos! :)

Ga
Review №87

Shane provided excellent customer service, above and beyond what I expected. Ive been using another auto service for years, but will switch to Redhawk Auto Service, now that I know there is someone who is helpful, friendly and efficient like Shane.Thank you for a great experience,Gail

Co
Review №88

Redhawk Auto was very helpful, they fixed my little car up. Manual was the gentleman that told me what I needed, explained everything. Great service.

Bi
Review №89

Great serviceGreat communicationStayed fixed.

Ja
Review №90

So happy I came here. Great customer service. Great work. I would definitely come back again and will if I ever have a problem I cant handle myself. Shane is awesome and very informative.Good people.

Ke
Review №91

They took care of the work needing to be done quickly and at a reasonable rate. Great people working there and will use them again.

Re
Review №92

Went in for a smog check. I had an appointment. I was taken right away. I was in and out of there within 45 minutes. Great service.

Sh
Review №93

Red Hawk Auto has provided exceptional service for my older car!!I highly recommend them!! I am very satisfied!!I just went in again for a maintenance appointment and again I am highly 💯 satisfied with their service!! I am so grateful to Redhawk Auto Service for their excellent auto repair and maintenance service!! I wouldnt go anywhere else!! This is definitely a five star review!! Actually I would give Redhawk Auto Service ten stars!! I am highly satisfied!!Thank you so much for taking such good care of my Chevy Blazer!!!

Pr
Review №94

We are very thankful that the good people at Redhawk Auto Service were able to help one our customers when she was having some vehicle trouble far from home. These guys were able to get her back on the road quickly and it is truly appreciated. Thanks for taking such good care of our customer and we hope to return the favor some day!

Ke
Review №95

Had Appointment, almost no wait. Diagnosis and repair were one in same (easy fix) average price, but above average service. Will recommend. Will come back IF I have any other issues.

Do
Review №96

This is the shop you have been looking for. Honest and reasonable prices. Go there. Youre going to be glad you did.

Is
Review №97

Awesome service. Great communicators. In and out.

Jo
Review №98

Staff is super friendly and always helpful with pricing for Maintenance on my vehicle’s. Would recommend to anyone for routine or major repairs.

Ri
Review №99

Excellent customer service. Truck brakes feel like new again. Thanks to everyone at RAS.

Te
Review №100

Unexpected engine shut down with very little information to share with the mechanic, and they figured it out and had the car back on the road in record time. Great job Lance!

Information
75 Photos
100 Comments
4.8 Rating
  • Address:44260 Apis Rd, Temecula, CA 92592, United States
  • Site:http://redhawkauto.com/
  • Phone:+1 951-303-9888
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diagnostic center
  • Diesel engine repair service
  • Oil change service
  • Smog inspection station
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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