Took my son’s Jeep in due to a stalling issue. They acknowledged 2 open recalls on the vehicle and their inspection revealed a couple more pertinent issues. Being a mechanic myself, I appreciated the genuine recommendations without a frivolous up-sale. They were efficient with the repairs and had the vehicle returned the same day. With my son’s work schedule, it was appreciated that it was a single day visit.
They show absolutely no concern for the customer If they do not process the paperwork for the sale correctly They refused to put my licence plate on tobacco my vehicle They sold me a licence plate after I brought my licence plate to the dealership and informed them that the licence plate that I brought would be put on my vehicle They misled me on the cost of the vehicle The edit calls for title and registration that was unnecessary They fail to properly detail the vehicles before they Give them to the customer They sold me a vehicle with a nail and a tire They have still not corrected any of their mistakes Ive been dealing with this disaster since February I recommend that you go anywhere except here
They ordered the part I needed and it was correct. It arrived next day and was exactly what I needed. It would have been a 5 star if someone had waited on me when I came to pick it up. I was the only person there and they were all in the back talking and couldnt see the counter. Parts is next to the cashier, after 10 minutes I had to ask her to call someone. I felt like they should be checking and/or she should have let someone know sooner. Even she had a difficult time getting their attention. The person who brought my part was nice and it was otherwise a smooth transaction.
Best experience i ever had for buying a new vehicle
Friendly staff and quality service.
The service manager actually told me she didnt understand how lightbulbs work while trying to downplay their failure to complete a repair. I would rather set my truck on fire than go back here.