Amazing customer service!! Went above and beyond to take care of my needs. My car is now in perfect shape and I would defiantly recommend going to this shop. The level of care and Professionalism was beyond a five star review I will be back for my future care.

Fast service. Great work. I’m new in town and they treated me very well. Honest mechanics not too pushy. Clean facilities and they even cleaned my car and gave a courtesy Uber ride! Highly recommend

Absolutely amazing service at Autoworks Tampa. Please ask for Christian!!! I had an issue with my car and the dealership and Christian made it right! He also communicated terrifically the whole time that they were working on my car.

Its not easy to find a trustworthy mechanic. Well.. look no further. This place in incredible! Theyre honest, efficient, and reliable. Thank you for helping me through the years.

A professional and courtesy place to do business. I have taken my car there twice and have been extremely happy. No high pressure. Just the facts. Christian was very professional and worked with me and seemed as he really cared. I will not take my vehicle anywhere else.

Excellent service and experience huge thank you to Bob for helping me out last minute wonderful guy

I wish I had known about this place earlier.Called a week ago, was impressed with how professional the contact person was. Had intentions of coming in as a walk-in but circumstances forced me to postpone visit. Got a follow-up text from the desk this past weekend, asking if I still wanted to bring my car in. Included a tip about the best time to bring it in.This place actually has real mechanics, who are there to fix problems instead of just throwing parts at the car. This is increasingly rare in the modern auto shop.Excellent value: they charged a fair price, and the quality of work was high. As a bonus, they were friendly and seemed genuinely interested in my repeat patronage.

Christian was amazing! I trusted them with my 2020 X6M Competition putting a custom Meisterschaft exhaust on, site unseen. They also fixed a clamp I blew out on the down pipes the week before.Amazing work. Reasonable pricing, and triple A customer service. Highly recommend.

Debra and the team at AutoWorks are amazing! The crew had issues getting parts so they weren’t able to get the car done the same day. They offered me a car so I could still get to work. They worked hard to get everything I needed. On top of that, they gave me a complete thorough rundown of the other things my car needs in priority order as to keep me aware without pressuring me to do anything. Anyone looking for a great shop with great people should go nowhere else!

Called and talked with Christian, since BMW of Tampa was giving me the run around. Discussed my issue and he took care of me right away. Kept me informed with everything that was discussed and also went out of his way to make sure other things I asked about were checked. He was very professional and polite no matter what I asked. I will be definitely taking my bmw here from now on, now that I know they are there. Very appreciative on everything and the prices cut bmw in half on most cases.

Great guys! They always take good care of me and always suggest the best course of action. They are honest and I never feel taken advantage of.

Great service! Was able to set up an appointment same day and they got the job done quickly. Great communication and professional service. Highly recommended.

Absolutely love these guys! We’ve had great experiences using them for our regular maintenance, and we highly recommend getting your car in for all your mechanical and maintenance needs

Great customer service and quality work. Picked up my car alot cleaner then when i dropped it off. They also called me an uber free of charge to pick up my vehicle. Best shop in Tampa!

Top notch work and very professional from the moment you walk in the office until you leave. Will be back soon!

Below is a summary of my experience at AutoWorks of Tampa.The good:> Very friendly, courteous, and welcoming business.> Provided timely updates about the status of the repair.> Free estimate - completed the work as described for the price quoted.The not so good:> Vehicle was returned to me with the check engine light on after the repairs; the light was not on when I dropped it off for the repair 1 week earlier.> Requested they fix the issue they caused with the check engine light and was quoted an additional $1,400 for repair work that I declined.> Asked for the issue to be escalated to the owner and did not receive a response.

I saw their commercial on TV last week, and I knew just from their commercial alone that they were the ones to do the work on my Mercedes-Benz. So I called them right away, and spoke to Bill. He was very professional. Took my information about my car and set up an appointment for me to bring my car in. When I brought my car in, I met Bill and Debra. Debra is one of the sweetest ladies I have ever met. She was friendly and very knowledgeable and professional too. They told me after diagnosing my car, the issues and the cost. I was very surprised at the cost. I was expecting a steep price but it wasnt. I agreed on the price, paid the deposit and was told when to return and drop off my car. I dropped it off yesterday and got it back at the end of the day washed and running great!! No more oil leak. Thank you guys so much. Ill definitely return if I ever have any other work needed on my car. 10 Stars for sure!!!

Not only was the staff super friendly, they did great work for a more than fair price and even cleaned my car. I will definitely be back!

We kept bringing one of the cars for them to check the oil light that was on and another couple of things and they guys was trying to charge us for something he said they wouldn’t charge for… The owner came up and she was very nice and respectful and didn’t charge for what we already paid before, at least she knows how to manage the situation very politely.

Very nice folks. Will definitely use them going forward.

The office is always clean. The staff are friendly and helpful. Bob never looses patience with me about what I might think is wrong with my car, but just gives me a detail and honest assessment . Autoworks has been servicing our cars since they opened, and we wouldn’t have it any other way.

GREAT customer service, there’s some awesome personalities that can’t wait to help you get back on the road in a safe and fixed vehicle

Amazing service. Replaced my brake light within minutes! They really went the extra mile fixing my light as soon as we got there. Would recommend to anyone who needs some work done on their car and wants it done by people they can trust!

I dropped my car off early on Wednesday and told the representative that I needed it back before the weekend, as I had business out of town. That Friday, I recieved a call from the same rep. Informing me that they were not able to get to my car. Then asked, if I could leave it for a few more days? I Immediately went to pick up my car. I told him an earlier call would have been appreciated, since I had no other means of transportation. He did apologize, but immediately followed with, were doing the best that we can which to me, made the apology Insincere in a bit sarcastic. I will admit, this is highly uncharacteristic for this business. I have used them a couple of times in the past. At that time, the service in the price was very good.

Best auto maintenance shop I’ve ever been too! Thanks for taking care of my Audi!

Very professional and friendly. Will definitely give them a try for more advanced services as needed.

Originally I went to a local Audi dealer for service. Later I took my Audi to AutoWorks for an oil change and inspection. It was the same quality of service for less, so I returned recently for another oil change. Im planning to have my 30,000 mile checkup there. The technicians are well trained and the entire customer service process is very good. They follow through on every step. I would recommend them. It has been a good experience.

Excellent services i had no complain about it if u got electrical issue this is the place for u

Very professional, timely, and courteous service. They really seem to know what theyre doing and take pride in their work.

Very Professional shop these guys know what they are doing.

The owner Bob is great and performs quality work.

Best customer service Ive ever experienced at any auto repair. Quality service, complementary uber and wash. Excellent prices and focused attention to each individual. Left feeling really good 👍😌

Told them it was a little pricey especially for not supplying brake pads for the rotor and brake pad job. They were gunna charge me more then another professional place that’s very well known. The other place told me a cheaper price and they would provide brake pads and rotors for slightly cheaper of a price. So she got sarcastic and not very professional and said sure go use another place that’s gunna use cheap parts for your car.

I absolutely LOVE AutoWorks of Tampa. Their customer service is off the charts! They paid for an Uber to take me home and bring me back, they got the job done faster than they told me, and told me I didn’t need to rotate my tires when I asked them to do it because they knew it was the best thing for the car when other places would’ve done it and charged me for it. Mick and Debbie are amazing to work with and the communication is impeccable! You need to use this place!!

Great service. Great people. Great prices.

Friendly staff and quick service. Thank you!!

Debra and the other customer service front desk representatives are absolutely fantastic. They are all wonderful people and the technicians are very professional. The prices are very fair for the excellent work they do! I just moved here from Savannah and was looking for a new shop, while I get settled in to fix my car. These people were kind and actually really cares about you and your car. Did I mention their customer service rocks! I enjoyed my time at AutoWorks of Tampa! Thank you everyone there for fixing my coolant issues and even taking the time to check my car over to find a nail in my tire! God Bless you all and Ill be back when the time comes!

Just got my BMW back from them, it was just a huge waste of time and money. They’re charging me the same amount for a major repair as the dealership and took almost two weeks to tell me. Don’t waste your time here look elsewhere

Really great people made sure I understand gave pictures and got to the bottom of the problem came in on a towe truck came out riding like a camp thank you guys from autoworks of Tampa fast friendly service

I had a very simple issue (splash shield under my car had come loose), and they got me back on the road in under 30 minutes without trying to upsell me any services or parts. Ill be back in the future for regular maintenance!

Very prompt very courteous service

I had a wonderful experience with Mick and Debra. My car feels brand new again. The service and customer service was outstanding.

Was skeptical as I always am giving my car to anyone. I do all my own work. Have worked at multiple car dealerships, I know how shops operate. Towed my car to them two weeks sho while I was at work. They gave me an update when they had the car. Had it in a day later with an estimate. With my leak, I assumed the worst, a $4k rack assembly, they called and said it was two hoses for $371. Waited a few days for that and got a call that the repair didn’t fix the problem and that they wouldn’t charge me for it as the secondary repair would be over $1k. I approved the repair and picked the car up last night. They probably rushed the tech as I was getting impatient but the quality of the work was great. Even though it was just a few lines, the car feels way more stable and safe on the road. Through the whole process, they kept me updated through calls or texts. Even offered a loaner car when they thought they may not be able to finish it this week but they did! And anytime I wanted an update and Debra, who I was primarily dealing with, was busy, the other team members like mark made me feel like a valued customer instead of another pay check. Will definitely go back if I have any issues. This shop will treat you with the respect and honesty that the rest of automotive industry has lost over the years.

Brought my Infiniti QX56 in for a radiator, air suspension compressor, and rear shock absorbers replacement. Customer service was very nice, complimentary Uber ride back home was very convenient, and most of all my car is running much better and I am very happy with the auto repairs made on my Infiniti. They did a thorough check to make sure that everything that needed replacing actually needed to be replaced. I recommend Auto Works of Tampa to anyone who is tired of the run around and dishonesty that are apart of some of these other auto repair shops that are in the Tampa area.

Not a long wait. Very courteous

Very professional and provide quality service.

Great service and prices

I dropped off my 08 535i on Monday 3/1 and because my car was mis figiring and over heating . I had to keep following up with them finally they said they couldn’t get it to read on the computer . We had to get him some info for him to scan it due to some after market computer . Once we provided that we still had to keep following up because they still couldn’t figure it out and then finally called and said we think it’s the water pump and the thermostat so we will need to start with that and then see what else is wrong after that is replaced which would be 1300 . I asked if that was going to fix the issue and they said well we need to start there and then see what is wrong after that is done . So we decided not to have the car repaired as I did not want to waste 1300 not knowing of that Woolf make my car run correctly . We were then charged 171 bucks for them to tell me they think the water pump and thermostat needs to be replaced . I have never had a mechanic tellMe we will have to to start there and see if that is the issue. I will never take my car to this company again they also were grossly over charging me for the work and then telling me there may be more charges because a lot of the plastic parts were brittle and may break while changing the water pump. This was the worst service and lack of professionalism I have ever dealt with.

I brought a car here for a pre-purchase inspection. What looked to be a great car turned out to be a money pit in waiting. The check engine light was not on(deactivated?) but the car had many expensive issues. Bob from AutoWorks gave me very a detailed diagnosis. The $149 for the inspection saved me thousands! Thank you AutoWorks!! Highly recommend.

Best customer service Ive ever experienced at any auto rep. 5 star!!!! Will be back.

Everyone at auto Works was very kind and professional

AutoWorks is fantastic in regards to efficiency, honesty, communication skills, customer service, and overall value. I have never been to a mechanic that was as honest and understanding as them. Debra was outstanding in communicating everything going on. She went out of her way to help me and my specific situation. My car had many issues and I highly considered getting rid of it because I did not have a mechanic that I could trust. I will be keeping my car and hope to drive it many more miles because of AutoWorks. Their service comes with an unbeatable warranty on their work. A warranty which I have used and confirmed that it was not a gimmick, they fixed it up at no additional cost. I would recommend AutoWorks to anyone.

Debra in the front office, and Marina and Bob in the service shop are the absolute best. This was my second time using Autoworks of Tampa for different car issues and they went above and beyond for me both times. Couldnt ask for better service or quality of work. Would highly recommend these folks.

I’m not a big review guy but I felt compelled to give Autoworks of Tampa the praise they deserve!! My 2016 BMW 2 Series recently came out of warranty and started having issues. From the first phone call to the last pickup of my vehicle, the service has been nothing but perfect. Debra was so nice and answered all my questions. When she knew I needed a car she offered me a very clean and nice loaner. They fixed and repaired my car at a very fair price and I couldn’t be more happy with the work that was done. Customer service like this is very rare these days and even though it’s a little bit of a drive for me, I won’t take my car aanywhere else going forward. They have a new customer for life! Great job guys!!

Deborah is the BOMB!! Every Auto Shop Needs to have Customer Service as Exceptional & Elite as AutoWorks!! They are the Gold Standard of Service!

Great locally owned business. Got me in the day I went by. Had a loaner for me to use while car was being repaired. If you have a CarMax car with MaxCare Service Plan, in the Tampa area, go here. You will not be disappointed. I rate them a 10 Plus!

Great service and a well oiled machine. Highly recommend especially you bmw and Mercedes owners. Dont go to dealership until you get a quote from this professor establishment!

Well unfortunately I had a bad experience with the front of the house employees, and a faulty oil change, but the manager Bob called and was very accommodating and understanding to my bad experience. Just make sure you read everything and have everything explained before you sign anything!

I thought I had a leak of either coolant or window washer solution. It turned out to be nothing but they got my car in quickly and were diligent in solving the problem. This was not my first visit and I have always been happy with their service.

Bob Noriega and his team are quality professionals in the field of auto repair. I recently attended their Heels and Wheels event last Saturday (at no charge) where I learned the basics about cars, and received a $50 coupon on my next service. Prior to this, Ive never heard of an auto repair shop that takes the time to put on an event specifically to connect with and educate people on issues like: how to change a tire, checking the oil, and general information on what lies under the hood. This shows Bobs attention to detail and his consciousness of the quality of work that he and his team provides. I trust Autoworks of Tampa, and I highly recommend them to anyone with a car.

I just moved here from Ohio over a month ago and needed a new local mechanic for my little baby 🏎 they did great work on my car and even gave me a Uber home! Definitely will be going back in the future for other repairs & maintenance!

I cant say enough good things about my experience with AutoWorks of Tampa. Not only was the service to our BMW spectacular, but the staff made our experience that much better. From the moment I booked our appointment over the phone, I could tell they were like no other shop Ive been to. The cherry on top was the price was very reasonable. They come highly recommended.

Prices for labor was outrages but very nice people

Extremely sketchy repair shop. Was quoted in excess of $2500 dollars for repairs to my Audi A3 and thankfully I took it to 1. Audi of Tampa bay and 2. Trans America for a different opinion. Very happy I did because Audi quoted me at $1250 and transamerica quoted $875 for the same exact repairs. Also when I told the sales person that I was taking it to another place for another opinion he got very defensive and asked if there was a reason or if they “were not transparent enough” when giving me an estimate. On top of all this, my buddy who works for Kia said a new tech was hired at Kia and used to work at Auto works. He explained that they are EXTREMELY shady in their business practices and would rip customers off without a second thought. Would stay very clear of this business.

Very pleased with AutoWorks of Tampa and the service they provided for my Range Rover SC. Very knowledgeable! Great customer service! (even with unexpected issues) The Uber service offered is so handy and helpful. The owner is great and the office staff couldn’t be nicer. Definitely ⭐️⭐️⭐️⭐️⭐️!

They are meticulous and get the job done. They also have fair prices

I’m not happy at all with the service provided!!When they found out I had an extended service plan they were very helpful 🤔but after they found it was a level 2 that it wouldn’t cover what my vehicle needed I was literally almost verbally kicked out.. assuming I didn’t have the money 💰 to pay for the repairs!!!I was not given a chance to repair my vehicle ..I was not given a formal quote after they found out that they could not milk my insurance for the repairs🤔 they just brushed me off like.... I couldn’t payFelt very uncomfortable 😣 when I called to check status and asked for the quote!!They also failed to reset my oil buttons and take off old sticker on the windshield that an oil change was done!!!I was recommended by my extended warranty is NJ and told them what happenedafter this experience I won’t recommend Auto Works of Tampa at all!! All they care about is $$ and not the customer 😐I’

An absolute hidden gem! Much different than the old grease covered mechanic experience. A complete diagnosis report, with each item prioritized and ranked with importance emailed to me. Took their time to explain the issues and what they would treat first if it was their own vehicle. We have complete confidence taking all of our family vehicles here!

The staff I dealt with were all extremely friendly. They even offered to call me an Uber home after I dropped my car off. I went in for an oil change and scheduled maintenance, which ended up being a long list of items. Since they are an independent business, their prices are naturally higher than if you went to a chain like Tires Plus. However, I am willing to bet the quality of work is better and I like supporting local, independent businesses. They also text you a link to all the recommended repairs and make sure you are ok with everything before they do them - very handy. I took off one star because my car took 2.5 hours longer than they estimated bc they were waiting for a part - these things happen.

The quality of my service has been amazing everytime Ive gone to Autoworks of Tampa, both for my timing belt and clutch assembly issues; but the thing that really grabbed me was speed and customer service. Everyone there was really friendly, and they even gave me a written and verbal breakdown of what happened to my car and how to make sure it doesnt happen again, which is something I personally really appreciate. 💯

Came in to get an inspection and potentially brakes done (which were way overpriced) and they did an oil change (which I had just had done a little under 2k miles ago) without asking and tried to charge me for it.The oil change resulted in an oil leak and I took it elsewhere to get it fixed. The only reason a second star is received is because they covered the cost of fixing the leak that they caused.

Debra and Steven took great care of me from the phone call I made to book an oil change, to checking me in, keeping me updated on the the status of my car. The process as easy and I would totally recommend them to anyone in need of car services.

The quality of my service has been amazing everytime Ive gone to Autoworks of Tampa, both for my timing belt and clutch assembly issues; but the thing that really grabbed me was the job speed and customer service. Everyone there was really friendly, and they even gave me a written and verbal breakdown of what happened to my car and how to make sure it doesnt happen again, which is something I personally really appreciate. 💯

Very impressed with the customer service at AutoWorks of Tampa. I had the pleasure of working with Matt, he was very kind and helpful in providing what I needed. Will be recommending this business to friends and family!

Great folks. Very friendly and explained everything very well to me. Have visited twice so far and will definitely bring my car back for my next service!

AutoWorks of Tampa excelled at customer service. It began with my interactions with Chi. He had excellent customer service skills and kept me informed through every step of the work. And when I had an issue that required a loaner vehicle, he went the extra mile to ensure I was taken care of.I also want to give a thanks to all of the technical folks who worked on my car. Tito, Chuck and Bruce diagnosed and got my vehicle working in great order. They even diagnosed one other issue that I will be taking care of in the future - however they were very thorough with their pictures and even videos of the items they discovered. I also want to thank Don (great guy from a few miles of my Ohio hometown) and their leadership Kevin and Bob (who Im sure had to green light the accommodations they made for me). Great job folks - I enjoyed your awesome service!

Customer service is absolutely amazing and they kept me updated along the whole process.

Great customer service!! Debra up front is so sweet!! They are upfront and do honest work.

Over the past 10 years I have taken all of my vehicles to AutoWorks Of Tampa due to their professionalism, punctuality, fairly pricing, and honestly advised mechanical services. Overall consistency of great customer service!

This place saved my car!They not only found out that I had an extended warranty on my vehicle, but they cleaned up a mess for me that another auto shop had caused.Everyone is so kind! And the owner, Bob, has the best hair you’ll ever see.

Everyone was very helpful and I am thankful for all of the employees there. Always seem to be working hard and they care a lot about their customers. Definitely will be returning!

They provided service for my extended warranty. Uber transport back to my home. Never felt that I was in the dark about the repair. I will visit them again. Bob, Deborah, Matt, totally great people. I am not being paid for this review but I can tell you in the current environment to find anyone that will be honest with you is amazing. If you have a problem with your car call them and schedule service. Not to mention that they before anyone else started offered free Oil Changes for Health Care Workers. Really this a small business without deep corporate pockets but that further made me believe how much they care.

I was very impressed on the service Auto Works provided on my Porsche Macan. I wanted to find a local garage to maintain my vehicle and am very pleased and excited to find a very honest and professional place to bring my car. While waiting on my car I asked those customers sitting besides me how they liked Auto Works? To my surprise they have been getting mechanical service for many many years and said wonderful things about them. I would highly recommend Auto Works!

I’ve been looking for an auto shop that I can trust with the professionalism I can appreciate. They check all the boxes. Took my car their for the first time yesterday and I was extremely impressed. I told them I probably needed new brakes and I was told no I don’t. I was so impressed I told two people how happy I was. By the way they washed my car which was the cherry on top. Debra was amazing and this is my new auto mechanic. I just wished I would have found them sooner. Thank you!! Stephen A

I have had the privilege for the last year to have gotten to know Bob and his company. Bob and Auto Works of Tampa are truly amazing. You can trust his shop to get the work done on time and done correctly. Auto Works is a name you can believe in with your all automotive repair needs.

I was referred to AutoWorks after being overcharged on my 2006 X3 at the BMW dealership. The communication I received from Chi was priceless. He was so professional and made me feel that my business was appreciated and valued.Overall I am so happy to have found this company. I no longer have to defer maintenance because of bad service and I will gladly refer friends and family!

The service is awesome, very dependable and has a love to help and service. My family vehicles are now apart of long life automotive.

Yampa was the technician that did the oil change on my car. He let me look under it after handing me a flashlight to see for myself that there weren’t any oil leaks or any other work that needed to be addressed soon. I had told him that I was heading out of town so he checked all of my fluids and made sure my tire pressure was correct. Afterwards, Brandon washed my car and really made it sparkle. The peace of mind I received was worth 10 times the amount I paid.

My car had a stalling issue that was undetected for nearly 3 weeks before I took it it AutoWorks. I honestly have nothing but great things to say. The mechanics had confidence that they would be able to find the problem and I am fairly impressed because they fulfilled their promise. It was great experience!

Brought my little Nissan Versa up here for a routine check up through my warranty, the work was perfect. My car runs like a top, they were incredibly thorough with inspecting the vehicle and addressing any and all issues or possible issues.Everyone there is super friendly and professional.The only possible issue I could of had, they had no control over with the Covid-19 crisis occurring.I’m excited to bring my car back when this is all over to see what they’re capable off at 100%

Above and beyond customer service and process. Was really amazed at how accommodating the experience was. Techs are very knowledgeable. 11/10 recommended.

Dawn and Bob are great! I had such a pleasant experience with the shop and they made everything super easy for me! They made sure to explain everything they were doing with my vehicle and answered any questions I had. I would recommend anyone to go see these guys. Super friendly and they did a great job! I definitely will be back. Thanks guys for everything!!

They have great service and customer service. I would definitely refer them to anyone and i would definitely go back to them for any car issue.

I had some brake replacement that squeaked for a while, they took ownership of the issue and replaced the front rotors and pads. Really appreciate the service!

Very friendly! Honest and Knowledgeable. I never felt like they try to push any repairs. They gave me an educated explanation of the issue and allow me to decide what to do next. Ill recommend and will be back again in the future.

Bob & the crew at AutoWorks are the consummate professionals. Excellent & clear communications, white glove service, loaner cars, the works. I would not take my BMW anywhere else!

This place looks really small on the outside, but I had never taken my BMW to a non-BMW service spot, but decided to give them a try... I was very satisfied with the work and the analysis they provided. And they really worked well getting my repairs taken care of by my 3rd party warranty company. Great work and good prices...

I post this comment two months ago but remove it because the owner call and made false promise. I am putting it back up and I quote” I got my car towed to this shop per my warranty. I don’t my car off to get fix, they said that they will call me and let me know what is wrong with my car and they did not. I had to call them back and got the run around. Then I spoke with Chuck the shop manager and he was rude and not helpful. So, they (Chuck)call and told me what was wrong and I said fix everything. He didn’t and I had to go back and they was supposed to have a rental car, THEY GAVE ME A RENTAL CAR THAT WAS NOT FIT TO DRIVE. THEY PUT MY LIFE AND MY KID LIFE IN DANGER. I WOULD GIVE THEM A ZERO STAR IF I COULD.Last the owner call and said he was going to make everything right I believe him. He did not. He said he would take care of it and throw something in for me, he did not. The owner Bob, also broke my car adapter and did not replace it, I had to buy a new one. I could go on and on about the owner and the bad service with the lies. This is by far the worst customer service I’ve ever had. Most of all they put my KID IN DANGER. ZERO STARS. PLEASE CHECK YOUR BILL CAREFULLY

Kevin and Chi saved our vacation by helping us with a flat tire. I never leave reviews but these guys are worth it. So professional and polite. They actually care about the customer. Great place. Highly recommended! Thank you, guys!

The car inspection is done quickly and well. The communication is good.