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Air Masters of Tampa Bay
4830 N Florida Ave, Tampa, FL 33603, United States
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Air Masters of Tampa Bay

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Mi
Review №1

Phillip and Matt the commercial schedulers were phenomenal in getting us on the books quickly. Daniel the technician was precise in his work and did a great job of explaining what he was doing through the process. Would definitely use them again. ~ Yvonne

C
Review №2

Allen did an excellent job. He worked the entire time he was here. He never used his cell phone, as so many other workmen do. He was pleasant. I would ask for him again when calling for service.

t_
Review №3

CJ was phenomenal! Knowledgeable and able to assess the situation right away. He was able to simplify everything so we could understand what was going on with our unit. He deserves ⭐️⭐️⭐️⭐️⭐️!!

Mi
Review №4

Pedro and Chino were my installers, they were on time, professional, efficient and went above and beyond ensuring that the complete system installation inside and outside were perfect, which included the need to buildup the outside slab fountain with extra dirt and rocks due to the saturated nature of the ground from the prior system draining. They walked me through the installed system and ensured I had a solid understanding how to operate and maintain going forward before they left. I couldn’t have asked for better personnel to do the installation. I’m completely satisfied with their delivery!

Ro
Review №5

Good service, Technician did a good job of explaining work to be done. Had Air purifier installed and he did an excellent job with that. Also did an outstanding job cleaning the blower motor and shroud. Everything seems to be working great at this time.

Da
Review №6

Very professional and very neat, did not leave any mess at all. Very nice gentlemen. Let us know when they were going to lunch so we didn’t think they just left. AC is running great and they were able to get out here on a timely manner! Very very great experience

St
Review №7

I just had my AC maintenance with Danny today. He is a very knowledgeable tech, answered all my questions with patience and explained things to me so that I could understand what he was doing (I like to learn as much as I can being a homeowner). He is a really nice guy and goes above and beyond! He did my service last time as well, and I highly recommend him. Thanks Danny and Airmasters!

Sc
Review №8

I used Air Masters to move 2 large 3 door floral coolers to our new flower shop location. They were amazing. Thank you so much from all of us at Apple Blossoms Floral Designs.

Sc
Review №9

Our air conditioning started having problems after 5 PM on a business day and I thought we were just gonna have to tough it out overnight. I called and left a message and I had a return call within 10 minutes and somebody at my door in under an hour and the repair done quickly and professionally. I know there’s a lot of AC companies but these are the only people I am going to use going forward.

H
Review №10

Great guys. Roberts is the best HVAC tech lve done business with.

Ra
Review №11

Excellent service. Pedro and Hamed worked tirelessly in hot conditions to replace 3 AC units. Always on time and would stay late if needed to finish up.

Se
Review №12

Had to do a repair for a home I am selling. Air masters services support tech Casey was incredibly helpful, responsive, and professional. Technician Charles was on time and great to work with! Would absolutely recommend this technician and this company to anyone looking for high quality work at a reasonable price.

Ro
Review №13

CJ was my technician. He was very conscientious, timely and explained what needed to be done prior to performing the service. I have total confidence in him and in our master as a company. I have use them for several years and would recommend them highly.

Wa
Review №14

Jon & Shawn arrived on time at 8am the Friday before Memorial day weekend, they did a great job removing our old heat pump and air handler. The installation of the new system went smoothly, they only replaced the items which needed replacement after consultation with us, rebuilt the return box and showed me the almost blocked condensate drain piping. Professional installers all the way, we will recommend Air Masters to anyone - their price for the system came in ~ 3K lower than another company we received a quote from and I think we received better customer service.

Jo
Review №15

I am extremely pleased with this company. They have been service providers for my home for years. Their staff is very professional and are good at what they do. Kudos to Alan who did a great job in repairing the AC. Their maintenance department is also very good and are timely with their maintenance reminders. Thumbs up to one of the representatives, Olivia for her professionalism and caring. Would highly recommend.

M
Review №16

Quick, polite, and thorough every time weve used them!

Ke
Review №17

Danny was very knowledgeable and helpful in giving us information on things we might need in future. We will definitely be using them in the future!

Da
Review №18

They were prompt, considerate, and professional. They were informative and responsive to questions. The techs who did the work were great. I have no complaints.

DA
Review №19

Air Masters was excellent from sales, service and price!! Every one was very professional and helpful. We shopped around they were the best price, best customer service and installation was great.

ST
Review №20

This service tec was great. Very clean and professional.

Do
Review №21

My AC unit stopped blowing cold. I called the after hours number ( on a holiday weekend) and within a 1/2 I was called and they said they were on the way to me. They fixed the problem ASAP! I’ve used this company for over 15 years and they have never done me wrong! Thank you again Air Masters

mi
Review №22

Jason is the man. Hes helped us so many times. He genuinely wants to make sure my commercial AC is operating properly.

rg
Review №23

I have had to use their service twice in the past two years for two different issues. Both times they were on site and I was back up and running within 48 hours.

ro
Review №24

I was VERY pleased with the entire process from evaluation of my current A/C system to installation of new system. Timing and follow up excellent. Job performed in timely and met all deadlines. I would recommend Air Masters to anyone with A/C issues

Je
Review №25

We got fast service. Our tech Allen was professional, pleasant, and informative. The problem was fixed quickly and we are cool and comfortable again. Thank you!

Kr
Review №26

My Mother used Air Masters for many years. When I moved to Tampa 4 years ago I had the pleasure to have them do all are AC work. They were always courteous, extremely helpful and did good work. Many of them knew my Mom for many years. Living out of state for the last 30 years I realized how wonderful it was to have these folks taking care of her for years. Many of us worry, as our parents get older, about how they are being treated. It is refreshing to know that Air Masters could be trusted. Thanks, for all you have done over the year Air Masters!

Bo
Review №27

Robert at Air Masters provided excellent service and took personal responsibility that the new AC system was installed and operated to our satisfaction. Robert was very professional and did a quality job with everything from communicating to scheduling to minimizing disruption that is involved with installing a new AC. We were also very impressed by Roberts leadership skills and teamwork with his crew. He went above and beyond what we expected. I wholeheartedly recommend Air Masters based on the performance we experienced with Robert.

Wi
Review №28

CJ was very knowledgeable, calm andanswered a question about my A/C unit.i was total satisfied with his reply.

St
Review №29

CJ was professional, thorough and explained everything he found and the next steps. Would recommend him.

Ma
Review №30

Robert did a great job installing our new Trane system and explaining its operation in understandable terms. Definitely cared about doing it right.

Jo
Review №31

Carlos was not only respectful, courteous, and professional, but also very helpful in teaching me more tips on how to better maintain my A/C system. The house is cool again and I can rest easy knowing that Air Masters is looking out for me.

El
Review №32

Tech CJ was courteous and professional. He did a thorough job.

Vi
Review №33

Tech, Danny, is always meticulous in assuring all is in working order. My gratitude to him.

Ja
Review №34

Install of central air conditioning unit was accomplished at my house under the direction of Robert Mirabella (Lead Installer ) in an efficient, through manner keeping me well informed at each step.

Lo
Review №35

I had Air Masters install my HVAC (Trane) 3 years ago. It has been problematic through out. But, they have worked so hard to solve this and the staff is amazing. From senior management to technicians and customer service they are A++. It appears that it has been due to factory defect that Air Masters has had to deal with and they have eaten the cost. I have never been denied a response ( I bought the service contract) from a technician. I commend all of the members of their staff. Courteous, respectful, clean and they listen. The VP Phil Gonsalves worked with me on various issues to get us up and running. The service managers, install managers and Casey and others I have forgotten have been wonderful. I highly recommend a company like this that stands by its products and workmanship. Great people.

Ar
Review №36

I want to thank Robert Mirabella, Pedro and Chino for such outstanding quality of work and professionalism and Tony J for making this happen. Robert you are a true professional in your craft and Thank you Air Masters for providing such a good service!

le
Review №37

Pedro & Chino were two excellent installers.Each man was polite professional and courteous. Throughout the entire instillation they together explained the steps necessary for a professional job.Thank you Air-Masters for a job well done!

Au
Review №38

Pedro and Chino did great work! On time, friendly, professional, efficient. Fantastic service through and through.

Br
Review №39

Do NOT use Airmasters of Tampa Bay! While rehabbing our old house I purchased TWO complete brand new units (handler, condenser, duct work). No chance the issues we are having are because I went the cheap route and tried to match old pieces with Airmasters new products. My AC has gone out EIGHT times in the last three weeks and every single repair man they send says there’s nothing wrong with the unit. I have missed work and holidays with my children EIGHT times now sitting in a 84 degree house waiting for their repairmen. No amount of polite customer service phone reps can fix my broken $11k AC or give me that time back with My family.

Ga
Review №40

Mark came to do tune up very nice and friendly.

Ci
Review №41

Air Masters of Pinellas County installed our unit in 2012. They have great prices and theyre always professional when servicing the unit. Especially like their tech, Andrew!

Ja
Review №42

We shopped around and received multiple proposals but Air Masters offered the best value. They brought additional manpower and expertise to solve some some challenges that involved very tight spaces and running additional ductwork to reconfigure the original installation. Thanks to Tony and Jason for designing the solution and setting the strategy. Thanks to Pedro and Chino who did a very thorough and professional job. We are very pleased and would highly recommend their business.

Tr
Review №43

Amazing customer service. The absolute best. Always exceeding expectation. Been using them for 15+ years

Na
Review №44

Carlos did a very professional job today doing the necessary preventative maintenance for my a/c system. He explained what he was doing, answered my questions, and pointed out any issues. He also followed COVID protocols while inside my home. Highly recommend.

Gl
Review №45

Air Masters replaced the copper and thermostat line to my air conditioner. I received a five star repair and treatment.

An
Review №46

This company did not get a permit. No inspection was performed. Their shoddy electrical work caused a fire in our attic. Luckily, nobody was hurt, but we ended up having to live in a hotel for six months while repairs were made. I looked it up and discovered that they didnt get a permit for the work they did for the friend who recommended them, either!

Th
Review №47

I have used Air Master for yearly A/C maintenance twice now. They are on time and quick. They check everything and let you know of any findings before leaving. I have also used them when my A/C stopped working. They came out same day in the summer. It ended up being a capacitor that needed changing and the tech had the part on his truck and was able to fix it quick and affordably. I dont feel that they would try and push a system replacement when not necessary as I have seen other companies would based on reviews.

Du
Review №48

Had a AC issue and called for a repair. Had a tech at our home in 30 minutes and the AC was fixed and the house was cool within 30 minutes of arriving. Excellent service and very professional!!

Ti
Review №49

I had a great experience with the company. Of course there was a little anxiety at first with choosing one company, but they made me feel real comfortable with their process and they delivered on every step. Everyone is so knowledgeable and took the extra steps to make me feel more comfortable with my choice. I’m very thankful for Air Masters.

br
Review №50

Air Masters did an excellent job removing an existing unit from a 10ft high platform from one side of the house and installing a new unit on a new platform 10 ft high on a different side of the house. A new air handler was also installed along with a new duct/vent in a stairwell and a new thermostat installed inside. All new copper and electrical wires and conduit was needed (the electeic was subbed out, different review) and Air Masters went above and beyond my expectations and hid almost everything in the attic. It was probably 120° up there in late June in central Florida....From start to finish they answered all the questions I asked (alot) and cleaned their work areas daily as if they were never even here. They even brought us 2 mobile AC units to use while the 3 day job was being completed (electrical added an extra day). This is the 2nd home we have had them install new units on and they have been nothing but professional on both homes. We will be using them for any future maintenance that is required to keep the units in tip top shape....

To
Review №51

Mark came out as a new tech for us today, though we’ve been using Air Masters for over a decade. He was great and provided excellent, professional service.

Cl
Review №52

Great company. Have been using them for several years and they are very professional and reliable. Just had ducts and 2 ac units In old house we purchased replaced and the experience with them was perfect. Tony, Chino and Pedro went out of their way to make sure we had exactly what we wanted and absolutely met our expectations. Chino and Pedro had to do work on a very hot attic for a couple of long days and did it all with great attitude and professionalism. We highly recommend

Gr
Review №53

Chino and Pedro do d a great job installing new airconditioning and heating unit in our home. They are very knowledgeable. Alberto is very honest and gave us a good deal. Great job guys.

Gr
Review №54

New Trane AC unit installed by Ramon and Santiago, real professionals who clearly know the air conditioning business. Always polite, informed and ready to fully answer quesitons asked.

Lo
Review №55

We had a great experience with Air Masters. They gave us a great price on a 3 Ton Trane heat pump system and a 60 month 0% interest loan. Every person we dealt with Air Masters were very professional and patient with our many questions and concerns. Tony was exceptionally responsive to our needs when preparing the order. John and Austin spent time installing the system and ensuring all work was done with the highest quality. I wish all contractors could be like Air Masters!!!

Ca
Review №56

Air Masters installed my system about six years ago and have maintained it as well. The communication from the company is excellent, and they have been very responsive to any concerns Ive had. I appreciate the good service.

j
Review №57

This business is awesome! Very responsive and helpful!! Jenny was very nice and was there for all my needs. Thank you so much air masters!!

Ja
Review №58

Excellent company. Installed new AC and ductwork. Very professional and quick to respond to any questions. Install seamless and no issues.

Gi
Review №59

Robert and his assistant were exemplary from start to finish. This Guys are awesome. Highly recommend Air Masters.

Os
Review №60

Great service very professional staff

By
Review №61

Absolutely awesome company. Their initial presentation was really thorough and they followed through with everything they promised. Cant really ask for more. I was having really bad issues with my asthma and allergies and they installed a halo system that drastically made a difference! No regrets at all!

Mi
Review №62

Excellent installation of new AC unit by Robert and Chad! Prompt, professional, knowledgeable, detailed and hard-working service.

Mi
Review №63

Both Robert and Nick were very efficient in completing the work. Air masters was a great fine. Tony also great at providing service options and fast at getting things scheduled. My wife and I were very satisfied with the work everyone has performed.

Ap
Review №64

I had a very positive experience with Air Masters. I dealt directly with the owner who was very responsive and fair. The two gentleman who came to install my entire air conditioning unit were Pedro and Chino. They were on time, courteous, took ever precaution in social distancing and extremely helpful. They worked from 8:30 in the morning till 10 PM... Never once complaining about the long and hard work. I very much appreciated their extra effort to get my air conditioner working within the day as they had promised. Thank you to them, Charlene and Casey who handled my questions and scheduling, and Air Masters for a job well done from start to finish!

Ma
Review №65

Robert and Sandy were very professional and efficient with my new AC install ... Robert also took the time to explain every detail about the new system..So far a Great start with Air Masters.

St
Review №66

Air Masters of Tampa BaySenior Lead Installer, Robert, and Technician, Sandy, did an excellent job fixing our A/C. This was a complex situation, not your everyday service call. Robert assessed the problem and proceeded through the steps necessary to resolve multiple issues. The result: our A/C is up and running. Robert and Sandy knew what they were doing, and they got the job done well.

ly
Review №67

Everyone was great. From Phillip with first call setting up appointment with Scott same day. Scott doing inspections of a/c unit and duct work and recommending work to be done. Pedro and chino doing a great install job explaining everything as they did it .Also girls in office helped a lot. Cool,and comfy!

mi
Review №68

Very professional. Fast response to our air conditioning failure.

Vi
Review №69

Ray at Air Masters has been outstanding for us. He is always on time and his communication is excellent.

Ci
Review №70

Air Masters did an awesome job installing our new AC system and zoning. Robert and Sandy were very professional, thorough and neat. The went above and beyond in making sure everything was done correctly and worked. We are very glad we went with this company after having another company for 25 years.

Ti
Review №71

Jenny with the customer service department was great she was so helpful and friendly, The tech that came out was wonderful fixed the issue in a timely manner and was very informative of some maintenance that may be required in the future. Will recommend.

Sh
Review №72

My experience with Air Masters has been great from my first contact with Marilyn, the meeting with my Comfort Advisor Tony and the installation with Robert and Dave. The entire team was professional, honest, patient and courteous. I am confident I made the right decision choosing Air Masters and thankful to be working with a wonderful company!

Fa
Review №73

I bought a brand new HVAC system (Trane) and from the 1st installation through this day they are terrible. Their technicians are nice but have no idea what they are doing or care. They only want to sell sell sell you upgrade after upgrade. My unit is less than 3 years old, but they see we are elderly and try to take advantage of us. This is a slow time of year so they are constantly trying to keep their crews busy buy selling needless upgrades when the new one does not work. If I cannot resolve this I am going to sue them.

Ry
Review №74

Robert and Sandy did a great job, worked hard, answered all my questions, and were very professional and friendly.

Br
Review №75

A great and honest company.

Ja
Review №76

I been doing business with Air Masters for years. Everyone I’ve dealt with is professional and knowledgeable. I’ve always received quality work and fair prices.

Mi
Review №77

Our repair tech Charles was great. My AC had some ice build up due a loss of some refrigerant. I contacted Iearna AC that did the install 2.5 years ago and they wanted $500 for a leak test and then projected $1,100 - $2,200 for the labor depending on where the leak was. I sent Iearna away and called Air Masters for another opinion. Charles arrived and immediately went to work to diagnose the problem. He found the leak outside from a bad weld done at install. He was able to fix the leak and recharge the system quickly and the cost for everything was about $500 which is what Ierna wanted just to find the problem. I am grateful for the integrity of Charles and your company and will be a returning customer.

St
Review №78

Byron was very thorough with servicing and explained in detail what was happening with my unit! Would definitely recommend.

Jo
Review №79

Outstanding service. They installed our Trane units in 2015 and have done a tremendous job ever since. Danny goes above and beyond in finding and correcting potential issues by advising the homeowner regarding preventative measures that can be performed by the homeowner to prevent future costly repairs. Erica does a great job in managing the services calls and addressing any issues in a timely and professional manner.

St
Review №80

Carlos did our 6 month maintenance check and was very thorough with all explanations and advice. We will definitely be asking for him in the future.

Ma
Review №81

The tech was very courteous, thorough and professional.

Fr
Review №82

Excellent workmanship. VERY HAPPY WITH THE INSTALLATION.

ws
Review №83

Very professional and knowledgeable!! Solved duct issues two other could not and prepared ac/heat unit for season. Excellent, fair and smart.

Ay
Review №84

Mark came out to.do.my check up on my ac system I am.A first time customer and his service was out of this a

Li
Review №85

Very professional & reliable. They replaced both my 2 ton units (1yr apart) & did a great job!

Sh
Review №86

Carlos down a great job in diagnosing my HVAC system and explaining it to me; he was professional on time, and effective

FO
Review №87

My A/C went out 3 days after a scheduled maintenance. A technician came out and found an issue that probably could not be identified in a regular maintenance visit. Because of the storm ETA, the Company had to repeatedly reschedule the visit of repair technicians. During a break in the storm, the Company sent over 2 technicians who fixed the issue but then identified another problem in the system. Because of the storm, the technicians could not proceed and left. The next day another technician came out, our old friend Juan. Juan had done maintenance on our A/ C many times in the past. Juan worked 3 hours and restored our A/C. But the best part was yet to come. The Company greatly adjusted our bill because of the numerous visits made and the inconvenience to us! The bill was VERY REASONABLE!!!!. Thank you Air Masters and Juan!

Ri
Review №88

Robert was respectful and efficient. I would call on him again.

Do
Review №89

BewareNon responsive, changes prices on quotes between emails/phone calls, never showed up 3 different appointments.We only needed Ducts put back after we had some one else demo.under the home and redone our Vapor Barrier so the reinstall the duct work would be simple and fast and very inexpensive.Airmasters started out $1,349 on verbal phone call with the tech and quoted this price, they never showed up for the reinstall appointment then get an email stated a price of $1,849 from the tech, i spoke with one of the owners She said what ever the tech quoted on EMAIL they have to honor which was ($1,349) 2-3phone calls later i finally received a call back from the tech and says cant meet their PRICE POINT for that price now it will be $2,849..WTH....After speaking to both management and the tech the Company sources out to 3rd party....So done with lies and being tossed aroundManagement tells the tech to call us to make a gift offer to erase the poor review we posted and called and lied that he was the Management, we are so discussed and done with this company, as BBB website tells we should of checked with them first.From now on any and all companies we will be checking Angies list and BBB.

Ke
Review №90

Allen was very competent, pleasant, and efficient. Very good service.

Co
Review №91

We were sold by the presentation from the Air Masters salesman, who discussed superior installations by his company. So we opted to go with Air Masters despite their quote being significantly higher than some others we had received. Unfortunately the installers dont seem to be very capable. The duct they tried to attach has now separated 4 times from their installed air handler. Today the service department receptionist argued that they had only been back my residence once, and that the duct is not part of their installation. To clarify, our attic ducts are fine, but Air Masters cant seem to seal the duct coming from the ceiling of our air handler room and attaching to the new air handler. As this has happened several times now, weve spent a fair amount of money cooling the air handler room while the thermostat reads the warm temperature from the rest of our upstairs bonus room.

tm
Review №92

Very courteous and efficient.

Di
Review №93

Amazing service as always… I have use them for 15 years and wouldn’t use anybody else.

Ju
Review №94

They were absolutely wonderful. The entire team. Not only did they get me set up with what I wanted but they did so early and with such great customer service that I wish they did more than air. :)Thank you so much Air Masters! My house is cool again.

Ar
Review №95

Service Technician, Scott came out to evaluate our old AC unit and give us an estimate on a repair/replacement. Our old unit was on its last leg for the last few years and we knew it was time to upgrade. Scott was clearly knowledgeable, professional, and took the time to describe our options in detail and help us choose a unit that made sense for our budget and our space. Just two days later, Installers, Robert and Sandy promptly arrived at appointment time and worked diligently throughout the day to install our new unit and handler. They were kind and respectful, protecting our carpet with drop cloths and cleaned up all dust from installation. Before departure, they showed us exactly how to operate the thermostat and answered all questions we had. We could not be more pleased with our experience with Air Masters, specifically Scott, Robert, and Sandy. We will certainly continue to do business with them in the future. Thank you for all of your hard work and attention to detail!

**
Review №96

I have had Air Masters install 4 Trane ac’s at my properties and could not be happier. By far the best ac company in area.

Na
Review №97

CJ was excellent!

Ca
Review №98

Steve and Haviar were prompt, professional and polite.Steve has a wealth of old school knowledge that he learned from his Dad.He was able to take care of many improper installation issues from previous ductwork.I am very happy with their work.

Jo
Review №99

I have natural gas and the technicians arent always familiar with what I need. But Ray was great and knew exactly what to do.

Sh
Review №100

Air Masters is my go to AC company for all of my AC needs, rather if its a unit replacement or a tune up. I am very pleased with there work.

Information
13 Photos
100 Comments
4.6 Rating
  • Address:4830 N Florida Ave, Tampa, FL 33603, United States
  • Site:http://airmasters.net/
  • Phone:+1 877-503-0588
Categories
  • Air conditioning repair service
  • Air duct cleaning service
  • Commercial refrigeration
  • HVAC contractor
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
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