Normally I enjoy coming here. Even when staff is in demand and only 1 cashier working it still isnt a bad place to go. But today....Miriam kinda changed all that. While checking out, she was on a call, on speaker with person on other end cussing up and storm...on SPEAKER!! Not only that but I bought some snacks that were crushed bc she was focused on her call she was just shoving items together in a bag. Her actions had me in such dismay, I actually used the wrong card on my purchase and it cost me more than it should have. As a customer service rep myself, Im surprised such actions are permissible. So disappointing.
There was a woman in there eithout a mask today coughing and a customer said sonething about it. The woman said shed out on a mask if they gave her one but the store only had masks for purchase. So, she continued to cough without a mask and was able to purchase her items. If theyre going to let people who dont have masks stay in the store, they need to give the people a mask.
Good store with nice employees. Too bad its so small. More & more people need these stores so they need help expanding
This dollar tree I feel is the best much cleaner than the other ones in Tacoma. You can always find name brand stuff and its by the mall
Messy and couldnt find everything I was looking for. Needs better customer service and better management.
Terrible Store!!! MANY witnessed Cameron (spelling?) the ASSISTANT manager swearing at children and physically pulling items out of customers hands. Im not sure if he had a bad morning but treating customers in such a way needs to sent to higher ups. You should lose your job Cameron.
Its a dollar store.Great to check out for daily essentials before hitting a supermarket. I make them my first shop to hit when traveling to pick up those essentials I either forgot, or couldnt get on the plane.They dont have everything, but its a great start.
Their shelves were very sparce. Their cashier was wonderful. She called for another cashier but no one came. She had a line of about 10 people. Its the first time Ive seen it like that
Very poorly stocked and cleaned. The line was the worst.
Always crowded and never enough checkers .... Its terrible the lines they have and only 1... Sometimes 2 registers open..... They really need to modernize and get automatic doors for the entrance ... Parking is never a problem for me ... Everyone is wearing a mask and they usually have what I want and more ($60 that day and only went for 1 thing lmao) and the clerk was friendly ...
Always has what I need. Looking for artificial flowers to put on graves for memorial day and found red, white and blue roses and carnations.
Big store, alsies were messier .. Friendly people very helpful .
This is a great place for spending all of my money one dollar at a time! LoL
Store was empty but the customer service was great.
Horrible cashier. Need to train your cashier. Doesnt know how to speak to customers.
This store is always a mess and never put together. I rarely go to this anymore.
Excellent. Plenty of quality and affordable product.
Cashier on 4/20 wearing her mask under her nose. Store policy as stated on this website is masks required. That should apply to employee Stacy too.
I asked the cashier to pull her mask above her nose because all of the customers in the store were wearing their masks correctly and this employee was not and she said Not for your sake, no as I had my small baby in the cartThis was on register 1 at 12:54pm on January 30th, 2021. She was extremely rude and clear that she did not know how to display customer service skills or care about anyones well being.
Your every day dollar store. Where the employees dont look very happy to be there, but hey...everythings a dollar.
The Dollar Tree has established a firm foundation in our economy in this difficult time. Supplying thousands of products, all at a dollar each. The items Are low in products but in todays economy, people are making things work... the Dollar Tree provide the needed Resort
As far as dollar stores go, this one was great! It was clean and tidy, employees were helpful and registers were well staffed. Out of stock on some of my normal items but dont think they can have everything all at once anyway!
It was fine. Not the usual selection. The store was clean. Everytime the lines got more than 3 deep more checkstands opened.
Who can argue with items at these prices? The staff is friendly. The lines can be long and the place can look a bit untidy. But hey who can argue with these prices.
This is the dirtiest Dollar tree I’ve ever seen. With the coronavirus numbers going up again, it’s important that all retailers have clean stores and practice effective disinfecting protocols. The local health department will be informed. Customers should not be put at risk like that.
I absolutely love the dollar tree.💸💵
Out of everything. Empty shelves all over store
A lot nicer than the one by Target
Pretty average of all dollar trees as far as content... but long lines and long wait time in a non busy time of day
Man I love this place, got alot stuff, Im going to buy some tools
Quick picks & i was out! I will be back.(Unplanned i picked a Santa hat!)Do they call it a hat or what?
Clean store nice staff and great selections. Store very well organized.
Normally I can get everything that I am looking for...not today. Very low on inventory..maybe by Saturday!
I like this location because almost every time youll find everything your looking for 😉
This place has friendly, helpful employees and a well stocked store.
Never follow there own store hrUn reliable and they get robbed
This one was the best stocked store compared to the other Dollar stores
It was very stocked with everything and had several cashiers. One of the best experiences w the Dollar store.
Love walking into this Dollar Tree and hearing, welcome to Dollar Tree!I mean, I spend at least $100 a month at The Dollar Tree. Its a nice touch to try to welcome me.Store was clean, but missing my favorites.However, they DID have my hard to find pens!
Register attendant on 4 had no mask, stepped back, sneezed into her hands, and gave me my change.Also another Male employee where a plague doctor long nose mask to work.Is this pandemic a joke to you?
I have a love hate relationship with the Dollar tree because everythings so cheap I think Im going to get in there and save money but because everythings so cheap I buy a whole bunch of stuff so it ends up balancing out I still spend the same amount of money but I do get more stuff like suppose! Works for some things not so much for others
I think almost everyone has the same thing to say about almost every dollar tree location...Messy, unorganized, and definitely lacking customer service skills.
I will never shop 38th street again they are very rude cashiers
They are a good store
If you come to this store be ready for long waiting at the register.
One cashier. Mile long people waiting to check out. FLOORS WERE FILTHY and they just opened for the day.
I had an enjoyable experience, especially over Easter I found everything I needed. The staff were humorous and super friendly (other posts have put them down but I didnt experience that at all).
Very pleasant and helpful
I like to store personally. Waiting online is normal just be patient and you will be out in a few minutes.
Has a large selection of basic household items. If you are on a budget great place to shop
Good Dollar Tree, well stocked generally. Enjoy shopping there.
My fiance ran in there at 7:56pm, a woman standing at the door told her to make it fast, she only has a couple minutes because they close at 8. Next to the door they did have their hours posted and it did say open until 8, but we were there because it was incorrectly listed as a later time on Google and Dollar Trees website. My fiance mentioned that the hours on their website say theyre open until nine, to which she rudely snapped, well dont believe everything you see on the internet! My fiance turned around and got back into the car while the woman at the door glared at her until we drove off.I dont expect the best customer service from a dollar store, but come on...
I love Dollar Tree, I am only taking off one star because every time I have been to this one they have had long lines and not enough help.
That has got to be the dirtiest store I have ever been in. Product on the floor, racks a mesh where you cant find anything and the windows were filthy! Will never go to the Tacoma Mall location again! The manager should be ashamed.
Never any complaints about this place but one. Employees dont really know anything about their store. Saw someone walk right out with something and I told a checker about it and her response was. Not my store. I dont need to worry about the store losing products. Its only .99. I was kind of shocked to hear that.
Not my favorite dollar tree, but was as nice as expected. Selection isn’t as full as the dollar tree in Lacey or the two in Olympia. It was convenient the day I needed to grab some after school snacks
Great little shop where everything is....wait for it...$1.00. Well stocked with a wide and varied stock. The crew us friendly a pleasure to talk with. Fellow shoppers are entertaining to watch.
Good stuff at a cheap price
Super organized as you see from my photo. Be ready to dig! The employee, yes 1...is at the checkout. They put boxes out so u can dig out what u want I guess
Great experience every time i come in, great staff
Its great to pick up cheap items for pool party or birthday party. Nothings really made to last. But if you just want to spend a dollar on water balloons around polish its the place to go
It’s the dollar tree! Grab yourself a basket to carry and shop around! It’s so convenient honestly and the atmosphere is fine. Great place!
Cheap stuff at a cheap price.
Well, one of the workers had no mask. I am a health worker and I would like him and other people who do not wear a mask to put themselves in our shoes to feel the fear that one gets from working in clinics and hospitals. The cashier did not change the disposable gloves when receiving money, I asked her to do so and she told me that they only gave her a pair of gloves.
Nice employees...as a normal business pra tice the cashiers double as stockers... wish for more available cashiers
I went in this morning and a visibly sick staff member was at the register. She was the only register open and was openly complaining about how sick she was. Please take care of your staff better and let them take last minute sick days without punishment.Another worker blocked off half an isle that I wanted to shop in and was sitting on the floor to stock items. She would not allow shoppers in to grab the items they wanted to shop for. The party section was full of full carts too. Seems like this goes against code or store policy. Seems like you should pay workers to come in early or stay late to cover stocking your store if youre going to stock whole isles at a time.
Shout out to the cashier Brook! She went out her way to find some word search books! I went in this morning to get some snacks and word search for my mom! I gave up looking for them books!! Lol so I went to check out! She asked if I found everything I needed! When I told her I couldn’t find any word search books, she asked if it would be alright if she stepped away to see if she could find any! And she did! She wasn’t gonna let me go home disappointed.. lol she made my day!! (Actually my moms day) but thank you for that Brook! Your the best! 🤗
They had what I needed and were very friendly.
Great items I needed to wrap presents. Cashiers were cheerful and helpful. Great day to shop.
They always seem to have almost everything Im looking for.
Its got wonderful people and products however if you need to return something they wont do it no matter what the reason. That gets the luckily a two star.
Its a dollar tree.
Typical dollar tree, everything a dollar
Can always find what I need. Plus the staff is always friendly and helpful..
Always the best place for arts and crafts for the kiddos.. Fast and easy service as well..
Silly me forgot that it is the day before Valentines Day. Crazy busy. The staff was still able to get people in and out quickly and politely. They did a great job. And, everythings just a buck! LOL
I love shopping at this store, the staff is always friendly and courteous and very helpful,keep up the good work!
Is a nice place to shop and saved money love it always finds everything I looking for
You can always find what you need here. We were looking for greeting cards, found what we needed at a great price.
Large store, great selection. If you look hard enough you can find some good stuff.
Need more registers open on a busy Saturday. Other than that its a great place.
Great prices for household items: cleaning, snacks, condiments, paper items, etc. If youre a diy crafter...oh year!
Good store to shop, digital thermometer, transparent tape, rib sandwiches, drinks, snacks, LED light bulb non-dimmable, batteries, school supplies, party supplies
It was organized and well stocked. The cashiers were polite and pleasant.
I love this store because you dont have to have a lot of money And you cant still get what you want.
ONE CASHIER with a line backed up into the shopping aisles!Sorry, Im NOT standing in that line for one item.This location ALWAYS seems to be understaffed. Ill shop at 72nd St from now on.
Super busy usually but staff is friendly and helpful. The place is a mess sometimes with items in places it shouldnt be but the place is clean.
Not the best dollar tree. They should stay open till 9pm.
Wide variety of items that arnt at other $trees
Some awesome buys from time to time, helps when on a budget
100% I love every Dollar Tree you people have. They have everything So a person can shop there get what they want and not have to run around to the grocery stores.
All nice the display of the place could be better but they have good deals and some stuff you dont see in other places!
Apparently This store closes at 8pm. And they have rude customer service
The only store I can afford to buy more than two things! Lol Me and my son love to see what good items we can find here.
AsDollar trees go, this is probably one of the best in Tacoma, if not the best. Large inventory, well stocked, courteous and helpful employees.
Theres always something useful to be found at the Dollar Tree. Purchased a gift bag and filler paper for two bucks.
A pretty standard retail chain store. No real positives or negatives in the shopping experience.