I needed their service for a variety of issues. Mark was very thorough, efficient and is an expert at what he does. Mark was able to fix my printer issues, my back up drive issues and various other issues with my networked laptop computer that I use extensively in my business. I would highly recommend SpotTech to anybody with either a large, small or medium size network or even a personal computing issue. Whether it be hardware or software, SpotTech seems to be very in the know regarding current technology, conflicts with software, or any other thing that requires computer expertise.